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Skype for Business, now part of Microsoft Teams

Skype for Business, now part of Microsoft Teams
Formerly Lync

Overview

What is Skype for Business, now part of Microsoft Teams?

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

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Recent Reviews

Beyond expectation

9 out of 10
January 17, 2024
Limited features for business collaboration find it lacking in terms of advanced features.Business depend heavily on communication tools …
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Great Software!

9 out of 10
December 16, 2022
We use Skype for Business to work with employees all across the country. The instant chat feature allows our staff to ask a quick question …
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Skype Review

6 out of 10
March 21, 2022
Skype for Business had an excellent use case. since we were using Microsoft products for Collaboration, the integration was seamless. the …
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Skype keeps employees connected!

8 out of 10
February 16, 2022
I use Skype for Business daily. It is very easy to use and allows me to easily and effectively communicate with other employees across the …
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Skype for Business - Review

7 out of 10
January 26, 2022
Microsoft Skype for Business has solved instant messaging and video conferencing challenges, specifically throughout the pandemic. The …
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Meeting and a collaborative Tool

9 out of 10
December 25, 2021
Have a quick video conversation with colleagues for project coordination that the market is solving problems. Thanks to Skype for …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Desktop sharing (189)
    8.8
    88%
  • High quality audio (188)
    8.0
    80%
  • High quality video (183)
    7.7
    77%
  • Low bandwidth requirements (180)
    6.6
    66%

Reviewer Pros & Cons

View all pros & cons
Verified User
Employee in Quality Assurance
Banking Company, 10,001+ employees
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Pricing

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Skype for Business, now part of Microsoft Teams

Skype for Business, now part of Microsoft Teams

N/A
Unavailable

What is Skype for Business, now part of Microsoft Teams?

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

11 people also want pricing

Alternatives Pricing

Microsoft Teams

Microsoft Teams

$5
per month
What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

GoTo Connect

GoTo Connect

$27
per month per user
What is GoTo Connect?

GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.6
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.5
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.8
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.6
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.1
Avg 8.3
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Product Details

What is Skype for Business, now part of Microsoft Teams?

Skype for Business was a unified communications tool superseded by Microsoft Teams.

For personal use, Skype Desktop and Mobile apps are still available for download, but for business functionality the vendor now fully supports Microsoft Teams as the replacement for Skype for Business.

Skype for Business, now part of Microsoft Teams Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.

Reviewers rate Live chat highest, with a score of 9.2.

The most common users of Skype for Business, now part of Microsoft Teams are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(2583)

Attribute Ratings

Reviews

(76-100 of 195)
Companies can't remove reviews or game the system. Here's why
April 14, 2021

Good and flexible tool

Verified User
Administrator in Corporate
Human Resources Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Skype for Business is very useful for getting direct contact and immediate answers from other users. From time to time you may be waiting for days on a simple answer that you sent via email, however, you can get it directly with Skype. Also, it lets you know when someone is away or busy during meetings or even presenting. Also, it is useful in sharing your screen if necessary to help someone who is unfamiliar with a particular system some times when looking for users it has its drawbacks because a ton of unnecessary users may appear.
September 27, 2020

Skype for Business is Behind the Pack

Verified User
Contributor in Marketing
Financial Services Company, 5001-10,000 employees
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype could be well suited for a small business that needs basic chat and light screensharing capabilities. In my opinion, it is not appropriate for a large enterprise like the organization I am part of. With the screensharing lags in meetings it decreases productivity due to constant interruptions. It's always better to call in with Skype vs. using your computer for audio, but I think times are changing and computer audio will be more and more prevalent. Other competitors do this so well and Skype is behind the pack.
August 13, 2020

Skype for Business Review

Layon Domiciano | TrustRadius Reviewer
Layon Domiciano
Engenheiro civil
Engenheiro Civil (Chemicals, 10,001+ employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Skype is highly recommended for companies that want to provide good communication to their employees in a quick and practical way. It is essential for those looking to maintain mobile communication when the same experience is achieved on both computers. It may not be appropriate for companies that do not want to invest (spend) money and prefer something for free. For this, there are several applications on the market, but they may not offer the same integration with computer/cell phone/Outlook.
July 15, 2020

Skype for Business is PERFECT!

Jatel Desai | TrustRadius Reviewer
Jatel Desai
Programmer Analyst
Department of Industrial Relations (Government Administration, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I highly recommend Skype for Business to all my colleagues. The software has minimal bugs and is very simple to learn to use. It's a flexible tool and a necessity for any team to keep in contact. As part of the Microsoft product family, Skype for Business works well with Microsoft Outlook and other Microsoft products.
April 08, 2020

Simple and complete tool for business communication. Great.

EM
Emiliano Monterubbianesi
Senior Programmer Analyst
RemaTarlazzi SPA (Retail, 501-1000 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype for Business's main area is internal corporate communication between colleagues in different cities. It is like a telephone but it is used from a computer, with headphones, with the possibility of seeing the status of the colleague with whom you want to communicate, you can send messages (chat), make calls, video calls, remote assistance, meetings with presentations, etc., all in a rather simple way. The configuration and the ability to select the tools with which to communicate (speakers and webcams, rather than headphones, rather than another device on the PC) can be improved.
March 04, 2020

Skype For Business Review

EB
Emilee Baker
Administrative Assistant
Mazak Corp (Machinery, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend

Skype is well suited for when you are in an office and need to know which coworkers are available and which ones are not. It lets you see which ones are on the phone or even away from their desk.

It isn't suitable for an everyday use just to chat. It isn't designed for that. It's to make the work space an easier place to communicate.

January 24, 2020

The best for interoffice messaging

Verified User
Manager in Information Technology
Insurance Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Linking Skype for Business (formerly Lync) through add-ins to Outlook allows us to see when others are away or out of the office. So not only can we communicate with all across departments and locations, but we can know who isn't available as well, which is a big plus in my book.
January 13, 2020

Skype is the way!

Verified User
Administrative Assistant in Professional Services
Health, Wellness and Fitness Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Skype for Business is well suited when trying to talk to another individual very quickly. Conversations through Skype doesn't have to be as formal and one is able to reach someone in a very quick manner. Sharing some quick files is also handy when utilizing Skype. It is less suited when trying to have a more formal exchange.
November 11, 2019

Using Skype

Anne Schafroth | TrustRadius Reviewer
Anne Schafroth
Payroll Coordinator
Oil-Dri Corporation of America (Mining & Metals, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We use it for training new features in our software. You have to be careful when sharing your desktop that only the appropriate people have access to highly confidential information. When used to train supervisors, you need to make sure they are only seeing information on teammates that they would normally have access to.
October 16, 2019

A very good IM solution for business

yixiang Shan | TrustRadius Reviewer
yixiang Shan
IT Strategic Technical Advisor
FedEx Express (Package/Freight Delivery, 10,001+ employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is well suited for those in a Microsoft Windows based working environment, with strong and centralized IT Admin team to support it. If you need send big files often (>300M), then Skype for Business is not for you, considering the peer-to-peer approach has been replaced by the client-server-client mode, so file size has limits and also the performance is not so good.
October 09, 2019

Microsoft's solution to web calling

Gabriel Krahn | TrustRadius Reviewer
Gabriel Krahn
ECM Consultant
T-Systems (Computer Software, 10,001+ employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype for Business is really good when you need to set up a way of fast communication between a lot of people at the same time without spending tons of money on cellphone/internal calls. Also a cheaper alternative to other group meeting solutions like Webex or Jabber.
October 05, 2019

Skype for Business is great for co-located workforce

Verified User
Director in Product Management
Information Technology and Services Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype for Business is suitable for multi-national companies that have locations across different parts of the world, and people need to collaborate a lot online.
Skype for Business is less appropriate for local SMEs that do not need virtual communications online.
October 03, 2019

Extensive but bulky software

Verified User
Engineer in Information Technology
Information Technology and Services Company, 51-200 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype for Business solves the video conferencing problems and meeting scheduling as well. A bit much to use sometimes, since it takes more time on the user interface to do even the basic stuff.
October 03, 2019

Good and reliable tool for instant messenger

RR
Renaud Renvoye
Client Manager
Varonis (Computer & Network Security, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype for Business is very well suited when you are in a rush and need an answer right at that moment. If the person you need does not answer your email, then you can reach out to another person via instant messenger and you have good chance to get a response.
September 26, 2019

Hidden Gem in Office 365

Kaleb-John Loo | TrustRadius Reviewer
Kaleb-John Loo
Senior Firmware Engineer
Spirent Communications (Telecommunications, 1001-5000 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype for Business is very useful if you need video conferencing software and already utilize Office 365. Its ability to integrate with the other Office applications allows for a lot of simplification that is already established from having used programs like Outlook, Powerpoint, Excel, and Word. However, if your business does not utilize Office 365 or would like a specifically dedicated video conferencing software, then there are other options available.
September 21, 2019

Virtual Meetings

Verified User
Engineer in Research & Development
Automotive Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Skype is well suited in an environment when it is necessary to collaborate with multiple individuals in different areas. It would be less appropriate where clear presentations are needed. Sometimes it is difficult to read text over Skype.
September 20, 2019

Skype for Business has grown a lot since Lync, but is still a little outclassed by Teams and Zoom

Ho'omana Nathan Horton | TrustRadius Reviewer
Ho'omana Nathan Horton
Graduate Teaching Assistant
Oklahoma State University (Research, 5001-10,000 employees)
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype for Business (like its predecessor Lync) is nice for quick inter-office communication, but again, Microsoft Teams seems to be better for that stuff and allows for more collaboration. One of Skype's biggest weaknesses, as mentioned before, is how resource hungry it tends to be, so it's kind of a lot to leave on all the time.
September 18, 2019

Skype for Business, a must have for your company!

Verified User
Employee in Human Resources
Hospital & Health Care Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype for Business is well suited for a medium to large company. It's user friendly and easy to train users on. It also helps us communicate as an organization. It also allows meetings to go seamlessly with the ability to share your screen and to easily send out Skype meeting invites.
September 17, 2019

Skype is THE Business!

Sarah Bandy | TrustRadius Reviewer
Sarah Bandy
Executive Director
Youth Empowerment through Arts and Humanities (Non-Profit Organization Management, 1-10 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
You may be wondering why to choose Skype for Business and pay for Skype when there is also a free option. The free Skype doesn't come with features that would be helpful to a big group as it only has the capability to connect less than 25 participants in any one meeting. If you have a large group of employees that need to meet, Skype for Business is definitely worth the upgrade.
September 16, 2019

Skype for Business is a bit overrated

Chris Lesner | TrustRadius Reviewer
Chris Lesner
Founder & CEO
Project World Impact (Internet, 11-50 employees)
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you have meetings that need to bring a lot of people into a conversation via phone or video, it would make sense to use Skype for Business. If you are already a Microsoft user for your email/calendar, the integrations with the calendar are extremely helpful, as every meeting has a default way for people to connect.
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