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Overview

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to…

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Recent Reviews

Great for one on one

6 out of 10
October 18, 2023
Incentivized
It has allowed us to connect with our team members around the world in one on one scenarios. It is helpful to be able to see them face to …
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Call on a budget!

8 out of 10
November 09, 2021
Incentivized
We use Skype, to conduct and monitor all our Sales calls and reach out programs, It is used primarily by our sales, product/Ops, and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • High quality audio (131)
    7.9
    79%
  • High quality video (129)
    7.8
    78%
  • Desktop sharing (114)
    7.3
    73%
  • Low bandwidth requirements (126)
    6.4
    64%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is GoTo Connect?

GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

What is PanTerra Networks?

PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content…

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Product Demos

Skype Video Call Demo Video (No Audio)

YouTube

One Chat - All in one Messenger for WhatsApp, Fb, Skype & more

YouTube

Designing a Drawer / Sliding panel in Winform App C# (Skype Demo)

YouTube

Skype on Symbian Video Demo

YouTube

Demo of Skype for the iPhone

YouTube

Sony Xperia M Skype Video Call Demo - Front Camera Quality - PhoneRadar

YouTube
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.4
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

6.8
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

6.7
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

7.7
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

7.3
Avg 8.3
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Product Details

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes instant messaging, audio and video Skype-to-Skype calls, the ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people. During video sessions, users also have the option to share their screen with other participants. Other distinctive features include background blurring, voice and text translation, location share, conversation search, and integration with Microsoft's Digital Assistant, Cortana.

This version of Skype works on phones, desktop, tablet, browsers, Alexa, and Xbox. Users can call landlines and mobile phones from around the world by paying for Skype Credit or signing up for Skype subscriptions, a monthly contract for users who only need service to specific regions. Users can also pay to have a local phone number through Skype Numbers, so that they can answer phone calls from their desktops, tablets, or smartphones. They can also send SMS text messages and share their location using the Skype mobile app.


Skype Video

What is Skype?

Skype Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Reviewers rate Live chat highest, with a score of 8.4.

The most common users of Skype are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2599)

Attribute Ratings

Reviews

(26-50 of 136)
Companies can't remove reviews or game the system. Here's why
Daniel Epstein | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Skype is used in two main ways with my production company. First of all, it's a useful way to video chat for people who don't own Apple products (otherwise we would use Facetime) and who don't want to bother with meeting links (otherwise we would use Zoom). The second use is that we record podcasts and Skype not only allows us to all dial-in together but serves as a recorder that later we can extract the file to post for our audience.
  • Allowing you to call someone across several devices, including phones, tablets, and desktop computers
  • Allows you to record your sessions to be used for record keeping or Podcast creation
  • Allows you to have multiple people dial in to the same call easily and smoothly
  • Skype's overall UI is a little confusing, especially the phone app
  • It's unclear how to steer a Skype call, which is to say if I call someone and they have Skype on multiple devices, do they all ring or just the one related to the method I used to call (phone #, email, etc.)
  • Skype tries to be not just a communication device but also somewhat a social media platform, which it doesn't need to be.
Facetime is only useful if everyone has Apple products. For those of us with Android phones, Skype is the obvious option for video chat, easy VOIP phone calls, and recording software. Zoom was used during the pandemic of 2020 but the problem with that is that if you have a reoccurring meeting but lose the Zoom link, you have to ask for it again. With Skype, you can simply go to your recent calls and repeat the call again.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Skype is currently being used by my organization as our collaboration and instant messaging tool. We also leverage it for one-off phone calls with one another. It has addressed a big need for collaboration throughout the period of Covid-19, but we have not leveraged the tool for its full potential and am actually moving away from it to be replaced by a Cisco product. I can appreciate how well integrated the tool is, which enables me to reach anyone across my organization of thousands of people. It's also integrated with Outlook so reflects a real-time status (e.g. if I'm in a meeting or on a call).
  • Integration with Outlook for status (OOF, in a meeting etc)
  • Clear call quality when making phone calls
  • Instant messaging features
  • Sometimes does not work well in a large organization, I get locked out, and no easy way to get back in.
  • Contacts organization feels a little unorganized
  • Sometimes hard to find chat history, when you open chat history it has everything - no ability to search
I think there are better platforms out there that surpass Skype's capabilities. It's a long-standing tool that has been around forever but it lags in some of the features and clean user experience. I would recommend Skype for a large international organization, particularly with the ability to make calls from phones etc, but again there are other platforms (e.g. Zoom) that also offer this and more. Skype feels a little behind many other platforms.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Skype is an easy way for us to connect with clients and prospective customers in other countries. Most of the time our customers have their own Skype account so we are able to connect for free. If they don't, the rates to dial a phone in another country are very reasonable.
  • Voice connections
  • Easy to connect internationally
  • Easy to purchase credits to call phone numbers directly
  • Skype is not great for multiple people to converse
  • The video features of Skype are not the best
  • Dial-in options are limited where someone can call from a telephone to a phone number in their country
Skype is well suited for international connections. It is well known in other countries and free to use with just an email. If you are looking to call a phone number, you can easily purchase credits so you can call from your computer to a landline or cell phone in a foreign country.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Skype to keep in touch with key team members. We all use it for screen sharing and quick updates because everybody is familiar with it and knows what to expect. We can check in rapidly and call each other on demand because we all have it installed.
  • Skype allows on demand video and audio conferencing calls.
  • Skype allow screen sharing for presentations.
  • Sky allows filesharing for collaboration.
  • Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality.
  • It is hard to figure out how to use emojis and upload images in the chat.
  • The background images do not fool anybody....it is clearly not your real background.
Skype is well suited for quick calls back and forth, in both video and audio, among team members who have it already installed and who know how to use it. It is less well-suited when trying to do a presentation for somebody who does NOT have it installed or who lacks internet speed.
June 29, 2021

Loving Skype

Score 6 out of 10
Vetted Review
Verified User
Incentivized
I use Skype most frequently to message my bosses' quick questions, as we're still virtual and I can't just go to her desk. It's also integrated into Outlook, so sometimes I use Skype to schedule meetings.
  • Shows your availability to others.
  • Divides up conversations into individual chunks.
  • Remembers old conversations/contacts.
  • It's not always easy to find an old conversation that you've x'd out.
It's great for more casual workplace communications. A quick question for someone where you don't want to pick up the phone, or a virtual chat. If you're having a bigger group meeting or something more formal, a program like Zoom may be better suited.
June 29, 2021

Became unusable

Score 1 out of 10
Vetted Review
Verified User
I used Skype mainly in one on one calls with clients and to be reachable for clients abroad, but also for private calls.
  • It's broadly used.
  • Over the last year (2020) until today the call quality got rapidly worse.
  • Although both sides had great connections, skype constantly gave warnings, lowered the video quality, and chopped the audio until the video was deactivated.
  • It basically became unusable due to that issues.
  • Stop telling people it's their connection. Switch to ANY other tool like Zoom, BlueJeans, Jitsi, whatever, suddenly the connection is perfectly fine.
  • It's not the client, IT'S SKYPE!
Now only usable for phone calls. Whenever the video is on, it will break down.
Luke Kuhlow | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
[Skype is] not currently being utilized for production, but [it] is [a] important side channel for Internal IT communication[.]
  • Instant notifications
  • Retention of conversation logs
  • Ease of installation/packaging with OS
  • Needs updated feature sets to stay competitive with other offerings.
  • Needs expanding if they are going to compete with Other conferencing options.
  • Needs an updated UI to refresh the look and modernize it.
[Skype is well suited] for good side communication within small groups.
June 24, 2021

Skype is great!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We primarily use Skype to communicate with clients usually located outside the country via chat video or call. This helps cut the costs of international calls and streamlines client communication.
  • Seamless chat similar to Slack in that way makes it really easy to communicate quickly with clients
  • Great video call software that makes screen share easy and effective. Really helpful when going over in-depth issues with clients.
  • Calls international are great and save us paying unnecessary fees.
  • I wish it was easier to share your profile with a QR code.
  • Would be a cool feature to have Skype synch with your google or Microsoft calendar.
  • Honestly works great, not a lot to complain about!
Really well suited for when you need to make international calls, or chat with someone quickly. Less suited for situations with large team meetings where there are multiple users on at one time. Skype does not work the best for multiple user video conferences, at least in my experience with the program.
Tim Daciuk | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Skype is what I might call a secondary app. We have used Skype and atone time it was our main app. However in the last year we have moved to other apps. Skype was replaced with Teams by one of our largest clients and we decided to follow their lead. We also use WhatsApp for personal purposes.
  • Ease of use
  • Easy to set up
  • Presentation mode is good and stable
  • Skype sometimes “staggers” during calls and voice or video will lock
  • There are issues with ‘Skype bombing’
  • There is a sense Skype is not secure
Skype is good for personal or small group chatting. It is well distributed and well accepted. Skype is probably the easiest of this type of app to install and get working. Skype would seem to be more popular in Europe where most app users will use Skype. The scenario of a user in .London offering local calling in Denmark, Germany and France is easily accomplished. Skype is quite cost efficient to use.
June 14, 2021

A reliable classic

Score 7 out of 10
Vetted Review
Verified User
Incentivized
My organization is quite small (I'm a sole proprietor) and so I use it for international audio calls when I'm traveling abroad. It helps me maintain critical lines of communication whenever I need them. I use it instead of an assortment of other similar products and find that it does what it's designed to.
  • International calls
  • Reliable backbone
  • Simple interface
  • Even more streamlining interface.
  • Improved cost transparency.
  • More secure sign in process.
It is nearly perfect for the type of international calling that I use it for when I find myself out of the country. It is also good for domestic calls when I'm at home. I also use it when clients suggest it as their preferred means of communication since I try and meet their preferences whenever reasonably possible.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Skype is used by our organization for a quick and simple way to IM and call coworkers throughout our whole organization. It helps facilitate fast communication so our teams can get their answer and move forward as effectively as possible. It also helps in sharing connections between teams and organizing communications by groups.
  • Quick and easy IM system
  • Quick and easy Calling system
  • User Friendly Interface
  • Buggy on occasion
  • Audio quality can be poor
  • Video quality can be poor
  • Poor visibility on security/encryption capability
Skype is well suited for organizations looking for a lightweight, easy to install, and cost effective communication management system to connect their teams and organize those communications in a way that is focused.

Skype is less appropriate for companies dealing with sensitive information- financial, health care institutions and the like.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We have had to use it and set it up for other users outside the district. We have incorporated more Microsoft Teams into most of our online corroboration. But there are still staff members that need to have a call set up with a third party. But with so many other options out there. I feel Skype has lost it's edge.
  • Ease of Use
  • Trusted Name
  • Recognized
  • User interface is easy to use
  • Seems clunky at times
  • As lost it's step
  • Old is not always better
  • Can seem sluggish
A user needed to have an meeting with a panel of people, and we needed to set it up and test it. Before we made the test call. I felt like I was able to configure everything correctly with the ease of use among the settings and testing. The test call worked perfect, and was nice for something to just work!
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Skype across our U.S. offices to send messages to colleagues in real-time when it is more effective to chat than to send emails back and forth. We have also used it in the past to set up video calls, although since Zoom and Microsoft Teams emerged as top solutions during the pandemic, we have mostly relied on those platforms since they are also used frequently by our clients and business partners.
  • Seamless chat functions.
  • Group chat features.
  • Consistent quality - we run into issues from time to time when using this platform.
  • Sometimes colleagues don't receive notifications about new messages.
Skype is great for chatting with colleagues, which comes in handy while we are all working remotely. We use it for one-on-one chats and we also create groups with numerous colleagues included to discuss projects, share links to server documents and online links. We only use it internally though as it seems that most of our clients are accustomed to using Zoom and Microsoft Teams for video calls.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Skype is being used across the entire organization of about 800 full-time employees plus many more contractors, interns, consultants, etc. Some departments use the tool and all of its function more than any others, but the whole organization uses it for video calls, voice calls, and instant chat. It solves most problems for remote collaboration and connection since we have many remote employees and the change in location status due to the pandemic situation.
  • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
  • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
  • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
  • The overall functionality and robustness could use new features and updates. For example, breakout rooms, screen sharing, recording the calls, etc.
  • If there are issues with connections or technical issues, there aren't many resources or links to help out or self troubleshoot. No technical support chat available either.
  • Overall, [an] increase of functionality and customization is what is needed the most. Still a stable product.
Skype is appropriate for smaller to medium-sized organizations. I'm not sure of the price of the tool or the subscription, but it strikes me as a tool that is on the cheaper end of the range versus Adobe Connect, Zoom, RingCentral, Microsoft Teams, etc. It does what you need it to do and nothing more, so there aren't a lot of frills or bells and whistles that you get with it. You get basically, what you need out of it. Larger organizations that require customizations or integrations, this tool probably wouldn't be the best fit for it.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We mainly use Skype for:
  • Internal video calls and screen sharing.
  • Easy and affordable tool for foreign calls (you can purchase a small credit for every user, so he can make foreign calls from everywhere at affordable prices).
  • Get a local phone number for customers (but it is not perfect, see cons).
  • Voice quality is good
  • Multi-platform (PC, tablet, phone)
  • Easy to use
  • All attendees of the call must have an account.
  • Screen sharing in the standard version doesn't have enough options (you might want to share only a specific window).
  • You must log in to Skype if you want to check if you have a voice mail (getting an email alert would be a good solution).
Well suited scenarios:
  • Foreign calls from everywhere at affordable prices.
  • Get a local phone number for customers.
  • One on one calls between Skype users.
Less appropriate scenarios:
  • Multiple user calls (when you just want to share a link).
  • Calls with users that do not have an account.
  • Screen sharing might be tricky.
  • Get an email notification for voice mail.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Skype both for internal communication between employees and for communication with our clients. Currently, Skype works perfectly on any devices such as PC, tablets and smartphones. We sell a wide range of electronic components, and if a customer asks for support, it is sometimes difficult to describe a problem with a device or even the device itself in words. Therefore, in our case, when communicating with clients, the ability to transmit multimedia information in real time is very important. In addition to the fact that there are video calls in Skype, it is possible to transfer large files through its chat, even a few Gb in size.
  • Good quality video stream for video calls
  • Ability to transfer "massive" files via chat
  • Skype works even with very slow internet speeds
  • If there are a large number of participants in a conversation, there may be problems with the audio volume of individual participants.
  • In the latest updates, a pop-up window during a conversation is more disturbing than helping.
Skype is a good solution to replace regular telephony, especially if the participants in the call are located in different countries. Skype is an old and very famous service that has received international recognition. If we want to provide technical support for clients, then we need VoIP service. Probably, the fact that you need to use something well-known and popular, so that the client does not have to suffer with the search and installation of the appropriate application, sounds quite reasonable. Therefore, we can say that in these cases, Skype is the ideal solution.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Skype is being used as a communication tool within our company as a means to connect us via departments and organizations as a whole. it helps us keep in contact with one another faster than traditional emails and even phone calls. due to the pandemic, we needed to communicate and share our work across great distances and Skype helped us solve this problem.
  • Good call quality
  • Easy connectivity
  • Many functions
  • More friendly communications like gifs
  • Better imaging on video calls
  • Better multiple chats saved conversations
I would recommend Skype to many companies who are of a smaller size as I believe their platform with benefit more from Skpye than some of the other tools as Skype is generally or in my belief a better use for smaller firms who have a limited number of employees and should mainly be used in a local setting rather than international.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Skype is used within the company to facilitate communication and interaction between employees and between employees and customers. The program allows quick communication between users in an intuitive way adding several functionalities to your system. Video calling, chat and sending files are the features we use most within our company.
  • Video call
  • Chat
  • Sending files
  • Find other users
  • Number of active users in Brazil
Skype is very suitable for use in video calls. We rarely have any kind of problem when using Skype to make video calls or chats. The messages arrive quickly and we are very effective in communicating when using the program. We always recommend using it to facilitate the internal communication of the company and also between the company and the customer.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Skype is being used as a communication system for instant messaging and for conducting calls and meetings across the entire organization globally. It is used for sending heavy files quickly across to other users, to chat with one or multiple colleagues at the same time, to conduct audio or video calls, and screen sharing with others.
  • Instant messaging/chatting is excellent. You can have multiple windows open at the same time.
  • Can set notifications when the user's status changes e.g. is online.
  • Allows to conduct video calls with multiple people.
  • Excellent and modern user interface.
  • Works well with iOS.
  • Excellent integration with MS Outlook.
  • High bandwidth is needed for video calls /screen sharing which at time leads to lag.
  • Takes more time to start up when we restart the system.
  • Limited features like breakout room, voting options are not available.
Skype is best suited for chatting with colleagues as the user interface is quite easy and simple to use. Also, suitable for audio/video calls or screen sharing, however, it is best suited when the call is conducted within the same geography e.g. same country, as else has observed a lot of lag between the systems.
May 19, 2021

Excellent Product

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use it for coaching and for my clients to learn content online. I am the sole owner of the business, I have no employees, I am the sole user, and I utilize it to contact clients via messaging and video calling and conduct group coaching on there as well. It helps solve geographical limitations with clients around the USA and the global marketplace. It is an excellent alternative to other platforms out there, as it is free and you just need a WiFi connection. I have found a lot of people like the Skype platform because it’s so simple and easy to use. It’s come a long way since it began and they keep adding more and more features that are helping me gain traction and gain new business. It’s a great tool to stay connected with people and my clients.
  • Chat feature
  • Call feature
  • Free or very little cost
  • Easy to use
  • Convenient
  • Overcomes geographical limitations
  • Poor reception
  • Delayed video sometimes
  • Easy to pick up back ground noise
  • No translate feature
I think Skype is best for very basic things that it does well like the chat feature and basic calling. It's good for what I do, which is one-on-one or small groups for coaching. I’ve used it a lot over the years and have seen a lot of improvements to the platform that have made this technology very easy and very accessible for anyone to use at any time. Because it’s so simple, there is nothing that leaves major bottlenecks in the process or stops you from using it. I’ve used it with my coaching clients, my family, and friends all over the world with very few complaints. It’s not great for people who are not good at the computer or have low skills using technology, so probably not great for children either.
Meg Ruggieri | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I am currently using Skype to communicate with my client who lives in Canada in lieu of calling each other for a project we’re working on. I do this with a variety of clients that live abroad because it’s an easy, free solution that we can use for several hours without worrying about the connection cutting out or running out of time on the call limit.
  • Bandwidth/streaming
  • Free and accessible
  • Easy to use
  • Widely used
  • The sign in process is confusing at times
  • The video quality is not always great
  • Not everyone has access to it
Great for working with clients in different countries, projects that require real-time connection without in person meetings and work that requires small to medium sized bandwidth to be completed. I don’t think streaming a company wide meeting would be appropriate because of occasional inconsistencies with the bandwidth on the platform.
Adam Reiley | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our organization connects families in the Unites States with orphan communities in developing countries. Each family sponsors an orphan and commits to talk with their sponsored child multiple times per month. Skype is used to connect these families with the children over video calling. It is an essential technology for our mission.
  • Widely available.
  • Quality connection.
  • Secure.
  • Skype Translator is not very reliable.
Skype is an excellent technology for connecting with people in areas where technology is not as developed. It has an easy to use app and is easy for the families who work with our nonprofit to download and connect with the staff in the orphan communities we serve. The quality of the connection is vital because of the language barrier, and Skype really shines in this area.
Philip Butler | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it when we need to have remote meetings with teams of 4 or more. Skype provides a bit more of a corporate brand than Google Hangouts so some companies prefer that we use Skype for Hangouts
  • Good job branding between personal and corporate use
  • Ease of use
  • Usernames that can be recalled easily and directly
  • Good plugins
  • Not easily linked or created from my calendar
  • Seems to be an older brand now that is being chosen less
  • Don't like that we need to have two seperate apps for Skype Business and Personal
Skype was my go to prior to Zoom becoming so universally used. I prefer Skype when interacting with our clients overseas - especially in Mainland China and SE Asia. Skype seems to be their preferred method of contact as well.

In general, Skype provides a great free service that provides quality video and voice calls. They Skype Number you can receive is pretty great as well if you don't have an office number!
Char Paul | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Skype for online tertiary tutoring is a boon! Straightforward to use, easy to organize contacts, save conversations and shared files, and sharing the screen plus record is wonderful. Highly recommended also for clients in the same city as you~ sometimes life is such a juggle, for the client also, and the ease and convenience of using their phone or computer...dynamite.
  • Privacy of communication and file transfers
  • Sharing the screen and recording
  • Organizing contacts so that Favorites/Most common can be sorted from the rest
  • Deleting contacts no longer wanted on a list
  • More emoticon options
  • A white board would be helpful
[Skype is] most suited for face-face communication that can't be had in person, great for teaching I have found and or meetings. Not so useful with those who are computer illiterate or have low internet skills, and groups of children
April 28, 2021

Skype Does it All!

Hayden Brown | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My company uses Skype for meetings with general contractors. These meetings are typically done face-to-face, but occasionally the GC finds it more convenient to meet via video conference. Skype has helped make communication with GCs easier since we no longer have to worry about going to them/them coming to us, which is nice considering most GCs are located in different cities than us.
  • User-friendly
  • Marketing
  • Customer Outreach
  • Customer service
  • Evolving
  • Usernames
Skype is great for more relaxed meetings with a customer or coworker. For example, if I need to meet with one of our superintendents that's currently out of town on a job, I feel comfortable speaking through Skype so I can get a visual representation of the problem at hand. However, if I'm meeting with a client and need a professional space, I'm honestly more likely to use Zoom.
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