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Skype

Skype

Overview

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to…

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Recent Reviews

Great for one on one

6 out of 10
October 18, 2023
Incentivized
It has allowed us to connect with our team members around the world in one on one scenarios. It is helpful to be able to see them face to …
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Call on a budget!

8 out of 10
November 09, 2021
Incentivized
We use Skype, to conduct and monitor all our Sales calls and reach out programs, It is used primarily by our sales, product/Ops, and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • High quality audio (131)
    7.9
    79%
  • High quality video (129)
    7.8
    78%
  • Desktop sharing (114)
    7.3
    73%
  • Low bandwidth requirements (126)
    6.4
    64%

Reviewer Pros & Cons

View all pros & cons
Verified User
Professional in Corporate
Management Consulting Company, 201-500 employees
Verified User
Supervisor in Information Technology
Education Management Company, 201-500 employees
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Pricing

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Skype

Skype

N/A
Unavailable

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

56 people also want pricing

Alternatives Pricing

GoTo Connect

GoTo Connect

$27
per month per user
What is GoTo Connect?

GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

PanTerra Networks

PanTerra Networks

$12.95
per month per seat
What is PanTerra Networks?

PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content…

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Product Demos

Skype Video Call Demo Video (No Audio)

YouTube

One Chat - All in one Messenger for WhatsApp, Fb, Skype & more

YouTube

Designing a Drawer / Sliding panel in Winform App C# (Skype Demo)

YouTube

Skype on Symbian Video Demo

YouTube

Demo of Skype for the iPhone

YouTube

Sony Xperia M Skype Video Call Demo - Front Camera Quality - PhoneRadar

YouTube
View more demos
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.4
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

6.9
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

6.7
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

7.7
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

7.3
Avg 8.3
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Product Details

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes instant messaging, audio and video Skype-to-Skype calls, the ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people. During video sessions, users also have the option to share their screen with other participants. Other distinctive features include background blurring, voice and text translation, location share, conversation search, and integration with Microsoft's Digital Assistant, Cortana.

This version of Skype works on phones, desktop, tablet, browsers, Alexa, and Xbox. Users can call landlines and mobile phones from around the world by paying for Skype Credit or signing up for Skype subscriptions, a monthly contract for users who only need service to specific regions. Users can also pay to have a local phone number through Skype Numbers, so that they can answer phone calls from their desktops, tablets, or smartphones. They can also send SMS text messages and share their location using the Skype mobile app.


Skype Video

What is Skype?

Skype Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Reviewers rate Live chat highest, with a score of 8.4.

The most common users of Skype are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2600)

Attribute Ratings

Reviews

(26-50 of 136)
Companies can't remove reviews or game the system. Here's why
July 14, 2021

Skype - the video chat for people who aren't Apple slaves

Daniel Epstein | TrustRadius Reviewer
Daniel Epstein
Producer/Videographer/Editor
Firefilm Productions (Media Production, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Facetime is only useful if everyone has Apple products. For those of us with Android phones, Skype is the obvious option for video chat, easy VOIP phone calls, and recording software. Zoom was used during the pandemic of 2020 but the problem with that is that if you have a reoccurring meeting but lose the Zoom link, you have to ask for it again. With Skype, you can simply go to your recent calls and repeat the call again.
July 14, 2021

Feels outdated with so many other collaboration and communication platforms out there.

Verified User
Project Manager in Marketing
Computer Networking Company, 5001-10,000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I think there are better platforms out there that surpass Skype's capabilities. It's a long-standing tool that has been around forever but it lags in some of the features and clean user experience. I would recommend Skype for a large international organization, particularly with the ability to make calls from phones etc, but again there are other platforms (e.g. Zoom) that also offer this and more. Skype feels a little behind many other platforms.
July 13, 2021

Skype--great fee option to connect internationally

TR
Tim Regas
General Manager
KEYLOK (Computer Software, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype is well suited for international connections. It is well known in other countries and free to use with just an email. If you are looking to call a phone number, you can easily purchase credits so you can call from your computer to a landline or cell phone in a foreign country.
July 08, 2021

Skype lives up to the Hype!

Verified User
Manager in Marketing
Market Research Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype is well suited for quick calls back and forth, in both video and audio, among team members who have it already installed and who know how to use it. It is less well-suited when trying to do a presentation for somebody who does NOT have it installed or who lacks internet speed.
June 29, 2021

Loving Skype

Verified User
Contributor in Other
Marketing and Advertising Company, 51-200 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's great for more casual workplace communications. A quick question for someone where you don't want to pick up the phone, or a virtual chat. If you're having a bigger group meeting or something more formal, a program like Zoom may be better suited.
June 24, 2021

Skype is great!

JG
Jackson Gordon
Account Manager
Five Star Commerce (Marketing & Advertising, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Really well suited for when you need to make international calls, or chat with someone quickly. Less suited for situations with large team meetings where there are multiple users on at one time. Skype does not work the best for multiple user video conferences, at least in my experience with the program.
June 16, 2021

Skype is a Very Good Choice

Tim Daciuk | TrustRadius Reviewer
Tim Daciuk
Director, Advanced Analytics
SmartSimple Software Inc (Computer Software, 51-200 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype is good for personal or small group chatting. It is well distributed and well accepted. Skype is probably the easiest of this type of app to install and get working. Skype would seem to be more popular in Europe where most app users will use Skype. The scenario of a user in .London offering local calling in Denmark, Germany and France is easily accomplished. Skype is quite cost efficient to use.
June 14, 2021

A reliable classic

ZS
Zachary Schulman
Photographer + Owner
Zachary Schulman Photography (Photography, 1-10 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is nearly perfect for the type of international calling that I use it for when I find myself out of the country. It is also good for domestic calls when I'm at home. I also use it when clients suggest it as their preferred means of communication since I try and meet their preferences whenever reasonably possible.
June 09, 2021

Review from a Consultant Office

Verified User
Administrator in Other
Information Technology and Services Company, 201-500 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype is well suited for organizations looking for a lightweight, easy to install, and cost effective communication management system to connect their teams and organize those communications in a way that is focused.

Skype is less appropriate for companies dealing with sensitive information- financial, health care institutions and the like.
June 08, 2021

Skype - does it still live up to it's name?

Verified User
Technician in Information Technology
Education Management Company, 5001-10,000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
A user needed to have an meeting with a panel of people, and we needed to set it up and test it. Before we made the test call. I felt like I was able to configure everything correctly with the ease of use among the settings and testing. The test call worked perfect, and was nice for something to just work!
May 26, 2021

A Useful Platform but Not our Go-To Solution for Meetings

Verified User
Director in Marketing
Public Relations and Communications Company, 11-50 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype is great for chatting with colleagues, which comes in handy while we are all working remotely. We use it for one-on-one chats and we also create groups with numerous colleagues included to discuss projects, share links to server documents and online links. We only use it internally though as it seems that most of our clients are accustomed to using Zoom and Microsoft Teams for video calls.
May 26, 2021

Baseline functionality, but it has everything you need.

Verified User
Professional in Human Resources
Education Management Company, 501-1000 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype is appropriate for smaller to medium-sized organizations. I'm not sure of the price of the tool or the subscription, but it strikes me as a tool that is on the cheaper end of the range versus Adobe Connect, Zoom, RingCentral, Microsoft Teams, etc. It does what you need it to do and nothing more, so there aren't a lot of frills or bells and whistles that you get with it. You get basically, what you need out of it. Larger organizations that require customizations or integrations, this tool probably wouldn't be the best fit for it.
May 26, 2021

Using Skype as a business, does it meet the needs?

Verified User
Engineer in Other
Environmental Services Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Well suited scenarios:
  • Foreign calls from everywhere at affordable prices.
  • Get a local phone number for customers.
  • One on one calls between Skype users.
Less appropriate scenarios:
  • Multiple user calls (when you just want to share a link).
  • Calls with users that do not have an account.
  • Screen sharing might be tricky.
  • Get an email notification for voice mail.
May 25, 2021

Great service for chatting and file sharing

VC
Vasilii Chistyakov
Owner
Electronov.net (Retail, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype is a good solution to replace regular telephony, especially if the participants in the call are located in different countries. Skype is an old and very famous service that has received international recognition. If we want to provide technical support for clients, then we need VoIP service. Probably, the fact that you need to use something well-known and popular, so that the client does not have to suffer with the search and installation of the appropriate application, sounds quite reasonable. Therefore, we can say that in these cases, Skype is the ideal solution.
May 20, 2021

Skype great communication tool

MA
Mohammed ALLY
Payroll Administrator
LEE HECHT HARRISON LLC (Human Resources, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I would recommend Skype to many companies who are of a smaller size as I believe their platform with benefit more from Skpye than some of the other tools as Skype is generally or in my belief a better use for smaller firms who have a limited number of employees and should mainly be used in a local setting rather than international.
May 20, 2021

It is great software for interaction and communication.

FA
Fernanda Alonso
Project Manager
Obra (Design, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype is very suitable for use in video calls. We rarely have any kind of problem when using Skype to make video calls or chats. The messages arrive quickly and we are very effective in communicating when using the program. We always recommend using it to facilitate the internal communication of the company and also between the company and the customer.
May 20, 2021

Great tool for virtual collaboration

Verified User
Consultant in Professional Services
Management Consulting Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype is best suited for chatting with colleagues as the user interface is quite easy and simple to use. Also, suitable for audio/video calls or screen sharing, however, it is best suited when the call is conducted within the same geography e.g. same country, as else has observed a lot of lag between the systems.
May 19, 2021

Excellent Product

Verified User
Consultant in Other
Financial Services Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I think Skype is best for very basic things that it does well like the chat feature and basic calling. It's good for what I do, which is one-on-one or small groups for coaching. I’ve used it a lot over the years and have seen a lot of improvements to the platform that have made this technology very easy and very accessible for anyone to use at any time. Because it’s so simple, there is nothing that leaves major bottlenecks in the process or stops you from using it. I’ve used it with my coaching clients, my family, and friends all over the world with very few complaints. It’s not great for people who are not good at the computer or have low skills using technology, so probably not great for children either.
May 12, 2021

Great for longer meetings with international clients

Meg Ruggieri | TrustRadius Reviewer
Meg Ruggieri
Freelance Copywriter + Content Strategist
Leftovers from Friday (Marketing & Advertising, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Great for working with clients in different countries, projects that require real-time connection without in person meetings and work that requires small to medium sized bandwidth to be completed. I don’t think streaming a company wide meeting would be appropriate because of occasional inconsistencies with the bandwidth on the platform.
May 11, 2021

Skype - Connecting Families Across Borders

Adam Reiley | TrustRadius Reviewer
Adam Reiley
Manager of Operations
SAVING SUSAN MINISTRY (Non-profit Organization Management, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype is an excellent technology for connecting with people in areas where technology is not as developed. It has an easy to use app and is easy for the families who work with our nonprofit to download and connect with the staff in the orphan communities we serve. The quality of the connection is vital because of the language barrier, and Skype really shines in this area.
May 07, 2021

Skype is a great alternative to Zoom and Google Meet but they're kind of all interchangeable

Philip Butler | TrustRadius Reviewer
Philip Butler
Founder
Radiate Inc. (Music, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype was my go to prior to Zoom becoming so universally used. I prefer Skype when interacting with our clients overseas - especially in Mainland China and SE Asia. Skype seems to be their preferred method of contact as well.

In general, Skype provides a great free service that provides quality video and voice calls. They Skype Number you can receive is pretty great as well if you don't have an office number!
April 28, 2021

Skype Does it All!

Hayden Brown | TrustRadius Reviewer
Hayden Brown
Estimator
Brazos Masonry Inc (Construction, 201-500 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Skype is great for more relaxed meetings with a customer or coworker. For example, if I need to meet with one of our superintendents that's currently out of town on a job, I feel comfortable speaking through Skype so I can get a visual representation of the problem at hand. However, if I'm meeting with a client and need a professional space, I'm honestly more likely to use Zoom.
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