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Overview

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to…

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Recent Reviews

Great for one on one

6 out of 10
October 18, 2023
Incentivized
It has allowed us to connect with our team members around the world in one on one scenarios. It is helpful to be able to see them face to …
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Call on a budget!

8 out of 10
November 09, 2021
Incentivized
We use Skype, to conduct and monitor all our Sales calls and reach out programs, It is used primarily by our sales, product/Ops, and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • High quality audio (131)
    7.9
    79%
  • High quality video (129)
    7.8
    78%
  • Desktop sharing (114)
    7.3
    73%
  • Low bandwidth requirements (126)
    6.4
    64%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

56 people also want pricing

Alternatives Pricing

What is GoTo Connect?

GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

What is PanTerra Networks?

PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content…

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Product Demos

Skype Video Call Demo Video (No Audio)

YouTube

One Chat - All in one Messenger for WhatsApp, Fb, Skype & more

YouTube

Designing a Drawer / Sliding panel in Winform App C# (Skype Demo)

YouTube

Skype on Symbian Video Demo

YouTube

Demo of Skype for the iPhone

YouTube

Sony Xperia M Skype Video Call Demo - Front Camera Quality - PhoneRadar

YouTube
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.4
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

6.8
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

6.7
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

7.7
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

7.3
Avg 8.3
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Product Details

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes instant messaging, audio and video Skype-to-Skype calls, the ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people. During video sessions, users also have the option to share their screen with other participants. Other distinctive features include background blurring, voice and text translation, location share, conversation search, and integration with Microsoft's Digital Assistant, Cortana.

This version of Skype works on phones, desktop, tablet, browsers, Alexa, and Xbox. Users can call landlines and mobile phones from around the world by paying for Skype Credit or signing up for Skype subscriptions, a monthly contract for users who only need service to specific regions. Users can also pay to have a local phone number through Skype Numbers, so that they can answer phone calls from their desktops, tablets, or smartphones. They can also send SMS text messages and share their location using the Skype mobile app.


Skype Video

What is Skype?

Skype Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Reviewers rate Live chat highest, with a score of 8.4.

The most common users of Skype are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2599)

Attribute Ratings

Reviews

(26-50 of 136)
Companies can't remove reviews or game the system. Here's why
Daniel Epstein | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Allowing you to call someone across several devices, including phones, tablets, and desktop computers
  • Allows you to record your sessions to be used for record keeping or Podcast creation
  • Allows you to have multiple people dial in to the same call easily and smoothly
  • Skype's overall UI is a little confusing, especially the phone app
  • It's unclear how to steer a Skype call, which is to say if I call someone and they have Skype on multiple devices, do they all ring or just the one related to the method I used to call (phone #, email, etc.)
  • Skype tries to be not just a communication device but also somewhat a social media platform, which it doesn't need to be.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Integration with Outlook for status (OOF, in a meeting etc)
  • Clear call quality when making phone calls
  • Instant messaging features
  • Sometimes does not work well in a large organization, I get locked out, and no easy way to get back in.
  • Contacts organization feels a little unorganized
  • Sometimes hard to find chat history, when you open chat history it has everything - no ability to search
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Voice connections
  • Easy to connect internationally
  • Easy to purchase credits to call phone numbers directly
  • Skype is not great for multiple people to converse
  • The video features of Skype are not the best
  • Dial-in options are limited where someone can call from a telephone to a phone number in their country
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Skype allows on demand video and audio conferencing calls.
  • Skype allow screen sharing for presentations.
  • Sky allows filesharing for collaboration.
  • Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality.
  • It is hard to figure out how to use emojis and upload images in the chat.
  • The background images do not fool anybody....it is clearly not your real background.
June 29, 2021

Loving Skype

Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Shows your availability to others.
  • Divides up conversations into individual chunks.
  • Remembers old conversations/contacts.
  • It's not always easy to find an old conversation that you've x'd out.
June 29, 2021

Became unusable

Score 1 out of 10
Vetted Review
Verified User
  • It's broadly used.
  • Over the last year (2020) until today the call quality got rapidly worse.
  • Although both sides had great connections, skype constantly gave warnings, lowered the video quality, and chopped the audio until the video was deactivated.
  • It basically became unusable due to that issues.
  • Stop telling people it's their connection. Switch to ANY other tool like Zoom, BlueJeans, Jitsi, whatever, suddenly the connection is perfectly fine.
  • It's not the client, IT'S SKYPE!
Luke Kuhlow | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Instant notifications
  • Retention of conversation logs
  • Ease of installation/packaging with OS
  • Needs updated feature sets to stay competitive with other offerings.
  • Needs expanding if they are going to compete with Other conferencing options.
  • Needs an updated UI to refresh the look and modernize it.
June 24, 2021

Skype is great!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Seamless chat similar to Slack in that way makes it really easy to communicate quickly with clients
  • Great video call software that makes screen share easy and effective. Really helpful when going over in-depth issues with clients.
  • Calls international are great and save us paying unnecessary fees.
  • I wish it was easier to share your profile with a QR code.
  • Would be a cool feature to have Skype synch with your google or Microsoft calendar.
  • Honestly works great, not a lot to complain about!
Tim Daciuk | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Ease of use
  • Easy to set up
  • Presentation mode is good and stable
  • Skype sometimes “staggers” during calls and voice or video will lock
  • There are issues with ‘Skype bombing’
  • There is a sense Skype is not secure
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Quick and easy IM system
  • Quick and easy Calling system
  • User Friendly Interface
  • Buggy on occasion
  • Audio quality can be poor
  • Video quality can be poor
  • Poor visibility on security/encryption capability
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
  • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
  • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
  • The overall functionality and robustness could use new features and updates. For example, breakout rooms, screen sharing, recording the calls, etc.
  • If there are issues with connections or technical issues, there aren't many resources or links to help out or self troubleshoot. No technical support chat available either.
  • Overall, [an] increase of functionality and customization is what is needed the most. Still a stable product.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Voice quality is good
  • Multi-platform (PC, tablet, phone)
  • Easy to use
  • All attendees of the call must have an account.
  • Screen sharing in the standard version doesn't have enough options (you might want to share only a specific window).
  • You must log in to Skype if you want to check if you have a voice mail (getting an email alert would be a good solution).
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Good quality video stream for video calls
  • Ability to transfer "massive" files via chat
  • Skype works even with very slow internet speeds
  • If there are a large number of participants in a conversation, there may be problems with the audio volume of individual participants.
  • In the latest updates, a pop-up window during a conversation is more disturbing than helping.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Instant messaging/chatting is excellent. You can have multiple windows open at the same time.
  • Can set notifications when the user's status changes e.g. is online.
  • Allows to conduct video calls with multiple people.
  • Excellent and modern user interface.
  • Works well with iOS.
  • Excellent integration with MS Outlook.
  • High bandwidth is needed for video calls /screen sharing which at time leads to lag.
  • Takes more time to start up when we restart the system.
  • Limited features like breakout room, voting options are not available.
May 19, 2021

Excellent Product

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Chat feature
  • Call feature
  • Free or very little cost
  • Easy to use
  • Convenient
  • Overcomes geographical limitations
  • Poor reception
  • Delayed video sometimes
  • Easy to pick up back ground noise
  • No translate feature
Philip Butler | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Good job branding between personal and corporate use
  • Ease of use
  • Usernames that can be recalled easily and directly
  • Good plugins
  • Not easily linked or created from my calendar
  • Seems to be an older brand now that is being chosen less
  • Don't like that we need to have two seperate apps for Skype Business and Personal
Char Paul | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Privacy of communication and file transfers
  • Sharing the screen and recording
  • Organizing contacts so that Favorites/Most common can be sorted from the rest
  • Deleting contacts no longer wanted on a list
  • More emoticon options
  • A white board would be helpful
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