Great for one on one
It has allowed us to connect with our team members around the world in one on one scenarios. It is helpful to be able to see them face to …
Overview
What is Skype?
Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- High quality audio (131)7.979%
- High quality video (129)7.878%
- Desktop sharing (114)7.373%
- Low bandwidth requirements (126)6.464%
Reviewer Pros & Cons
Pricing
N/A
Unavailable
What is Skype?
Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
56 people also want pricing
Alternatives Pricing
What is GoTo Connect?
GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.
What is PanTerra Networks?
PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content…
Product Demos
Skype Video Call Demo Video (No Audio)
YouTube
One Chat - All in one Messenger for WhatsApp, Fb, Skype & more
YouTube
Designing a Drawer / Sliding panel in Winform App C# (Skype Demo)
YouTube
Skype on Symbian Video Demo
YouTube
Demo of Skype for the iPhone
YouTube
Sony Xperia M Skype Video Call Demo - Front Camera Quality - PhoneRadar
YouTube
Features
Return to navigation
Product Details
- About
- Tech Details
- FAQs
What is Skype?
Skype (the personal edition) is a free web meeting, video
conferencing, and VoIP software. The free version includes instant messaging, audio
and video Skype-to-Skype calls, the ability to call mobile phones and
landlines, paid international calling, and conference calling capabilities for
up to 25 people. During video sessions, users also have the option to share
their screen with other participants. Other distinctive features include background blurring, voice and text translation, location share, conversation search, and integration with Microsoft's Digital Assistant, Cortana.
This version of Skype works on phones, desktop, tablet, browsers, Alexa, and
Xbox. Users can call landlines and mobile phones from around the world by
paying for Skype Credit or signing up for Skype subscriptions, a monthly
contract for users who only need service to specific regions. Users can also
pay to have a local phone number through Skype Numbers, so that they can answer
phone calls from their desktops, tablets, or smartphones. They can also send
SMS text messages and share their location using the Skype mobile app.
Skype Video
What is Skype?
Skype Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.
Reviewers rate Live chat highest, with a score of 8.4.
The most common users of Skype are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(2598)Attribute Ratings
Reviews
(51-75 of 136)Companies can't remove reviews or game the system. Here's why
April 27, 2021
Skype is a great communications tool for business.
- Chat/messaging feature is great. It's a replacement for texting.
- Audio quality of calls is good.
- Contact list is useful and you'll know if someone is online or not.
- This is really small, but I'd love to see the emoticons updated to emojis.
- Make calling free like some other communications app providers.
- Grant the ability to not show that you're online even when you are. Sometimes you want to make a call, but you don't want other people to see you're online and start messaging you.
April 24, 2021
Skype is great for our small non-profit
- Cross-platform support is excellent. Everyone has their personal preference on ways to join meetings whether it be iPhone, Android, Windows, Mac, etc. it always just works.
- Highly reliable and [of] good quality. I have very rarely had any issues with poor video quality or disconnects and suspect the times I have were issues with personal internet rather than Skype servers.
- Other platforms create an all-inclusive solution for meeting organization and communication. So depending on the complexity of your needs looking to products such as Teams or Slack might be of interest.
April 21, 2021
Skype Review
- It is perfect for a video conference.
- Skype provides and instant messaging service.
- The ability to share screen during a call.
- Skype is a main target for hackers.
- It is not safe for kids.
April 09, 2021
Skype - End of an Era
- Quick message colleagues
- Quite easy to set up videomeetings
- Kind of difficult to manage if you have had many conversations
- The UI feels dated and unimaginative
- Some filetypes are struggle to upload in chats
- Struggles with audio and video meetings
- Phone calls
- Conference call
- Online meetings
- Presentations
- Slow connection
- Display list of phone commands
- Auto mute non speakers
- Automatically turn off meeting entry/exit announcements for 20 or more
April 08, 2021
Skype isnt all hype. It works.
- Perfect for chatting via text. Has emojis, file sharing, audio sharing, and even video sharing capabilities.
- Good for video chats. You can do 1 on 1 sessions with a good quality video.
- Privacy is also another important function they have. They allow for private conversations between users.
- Ability to delete conversations with sensitive information you may not want seen by users not authorized. Can share confidential information via Skype.
- Customizable profiles to fit your company culture.
- Allow more options when it comes to screen sharing. Allow Skype to share multiple screens for users with 2 or more screens.
- Allow users to take gain remote access via Skype. This would be a huge improvement and something IT departments can use for trouble shooting as well.
- Be more comparable to Slack in regards to the chat function. Create rooms and send certain people messages in large chats.
April 05, 2021
Good in a pinch, but better options are out there!
- Accessible — Easy to use and navigate the user interface, even for individuals uncomfortable with technology.
- Compatibility — Skype can be downloaded across nearly all device types, including (but not limited to) Mac, Windows, Android, iOS... even the Xbox One gaming system.
- Microsoft Ecosystem — If you are part of an organization already utilizing other Microsoft products (e.g. Office 365, Teams, etc) Skype is part of the Microsoft line of products and will integrate easily into an existing Microsoft-based workflow.
- Microsoft Ecosystem — While this might be a positive for some people, many organizations are not a fan of the Microsoft ecosystem. For organizations that utilize other systems, such as Google Workplace, Skype might not be the best fit.
- Lack of Breakout Rooms (or similar functionality) — For meetings that require the ability to break away into subgroups, Skype currently does not offer an equivalent to Zoom's breakout room functionality.
- Technical issues — (in our experience) Skype video tends to freeze mid-call more frequently than in other competitor's software. Audio will continue to be heard from from "frozen" participants, but until the affected individual leaves and re-enters the meeting, screen will remain frozen for the duration of the call.
December 30, 2020
Reducing distances with Skype
- Screensharing
- Video conferencing
- Instant messaging
- Cost effective
- Glitchy app on Android
- Customer support is slow
July 30, 2020
Great but not perfect for conference calls
Score 7 out of 10
Vetted Review
Verified User
- Easy of use
- Great connection
- Conference call
- Bugs with copying text.
- Over-installation of the software.
- PC overloading during the call.
July 13, 2020
Best Software to Connect your Coworkers
- Quality audio and video calls.
- Screen sharing facility.
- Mute disturbance in group calls.
- Scheduling and inviting.
- Hand raise and emoticons.
- Sometimes slows down while updating.
- Emoticons are somehow outdated.
Score 9 out of 10
Vetted Review
Verified User
- Easy to conduct daily official meetings.
- The emojis used in chats make conversation lively.
- The email notification feature when we missed a message is nice.
- Very easy to use.
- Sometimes the video lags despite having good connection.
- I find difficulty to share large file which should be fixed.
- Sometime it crashes itself.
April 27, 2020
Skype Review
Score 9 out of 10
Vetted Review
Verified User
- It has promoted team work within the organization.
- Cost-cutting due to less travel
- Eased communication within the organization
- Blurred images during a call.
- Very high maintenance cost
- Effective in internet enabled areas only
April 21, 2020
Skype is good for small business sales and calls
Score 7 out of 10
Vetted Review
Verified User
- Global video-calls
- Making it easier to communicate with time changes
- Free or cheaper video calls
- Making an account takes a long time
- Charges for some calls
- Webex is used more
March 31, 2020
Skype to connect to clients worldwide
Score 10 out of 10
Vetted Review
Verified User
- Skype is perfect for video call conferencing. You are able to meet with many people at once, anywhere in the world, once you have an internet connection.
- Skype provides an instant messaging service. You are able to leave a message for others to see immediately or at a later date. In addition, you can also create group chat for collaboration where you are able to share documents.
- The software is absolutely 100% user-friendly.
- Skype allowing users to share their screen while on video call/conferencing.
- I wish it had some form of language translation for when speaking with a native speaker of a different language. But apart from that, the software is EXCELLENT.
March 17, 2020
Runaway from Skype
- Video calls work great.
- Screen share is great.
- There are bugs with text chat history. It will not show the time correctly. The way it is supposed to show is that the latest chat is at the bottom, however, more than often the latest text chat doesn't show at the bottom but somewhere in between older chat messages.
- It doesn't have the capability to allow call recordings if you are using Skype to call the phone number. It won't allow third parties to integrate for call recording too even if you are a business user and have Skype manager account
- Their security is obnoxious with the Support Team not knowing what's wrong. I had one of my reps account blocked within 2 mins of renewing the account. I asked the support for help they released my account but again their system blocks it. When asked for the reason they say that the system doesn't show the reason for security purposes which is complete nonsense. Customer service is pathetic.
January 10, 2020
Skype is great for daily team communications
- Global communication.
- Integration with unified systems.
- Wider selection of accessible phone numbers.
- Payments options.
January 08, 2020
The most trusted VOIP service in the world
Score 9 out of 10
Vetted Review
Verified User
- Screen sharing
- International phone calls
- Syncing with Bluetooth hearing devices can be smoother
- Screen sharing on low bandwidth gets stuck sometimes and requires us to restart the call
December 06, 2019
Premiere For Business Interaction
- Document viewership is easy sometimes!
- Involves chatting and other means of communication without usage of a data plan.
- Simple to use for the average employee to manage communication.
- Sometimes the audio quality suffers indignantly. Especially in our facilities, we have a requirement for needing clear communication
- Needs more features.
- Wish I could document convos or previous info for future reference.
December 05, 2019
Excellent Program for businesses of any size!
- Communication - face to face from different locations
- Conduct interviews with candidates who aren't local
- Great for video conferences as well.
- Sometimes we have connectivity issues, but that's probably more on our end.
- Nothing else. We love the product.
November 26, 2019
Skype is Great
Score 10 out of 10
Vetted Review
Verified User
- Skype is great for instant communication
- Skype is good for getting an answer quick
- It's great for VoIP.
- I kinda wish I could reach my Google Hangouts contacts in Skype.
- Sometimes it's hard to find a user without asking them for their info.
November 19, 2019
Skype - Good for Meetings and Collaboration but Still Needs To Improve Connection Quality
- It is easy to use Skype to leave messages and set up a time to connect especially if the other person is in a different time zone.
- Everyone is familiar with Skype so we don't have to spend time explaining it.
- It's easy to keep track of our contacts.
- The visual and audio quality depends on the internet connection. Sometimes it is good, sometimes it is broken up and we have to try again later or use the phone.
- Using Skype on a cell phone is easy to set up but the quality on cell phones is very hit or miss.
November 18, 2019
Skype, where will be in 3 more years? Who knows!!
- Phone calls. This is the best feature Skype produces, and it has been good since inception. You can buy new numbers; you can reroute calls, you can mute, you can do three-party calls, and more.
- Foreign numbers. That is important for persons who have relatives in other countries, as they make local calls only to reach you and they don't get charged for the international calls, you are.
- Call quality. For many years, Skype has produced the best audio quality and the call stability is excellent. The VoIP competitors have a much lower stability.
- Skype for Windows takes a lot of time to load and start. Unexpectedly, a Microsoft product is so slow to start when the Windows and Skype engineers are under the same umbrella.
- Significant confusion for login credentials. Is the phone number the primary credential? Or is the login ID? Same phone number cannot be used for two logins! So, login ID is not irrelevant?
- Remote access functions have been deprecated but no indication whatsoever to where they have been ported if any. It would be very polite if Skype would say: "This functionality is now under product X."
- Product vision. On Messaging, is it a competitor of WhatsApp? On Notifications, is it a competitor of Twitter? On Phone calls, is it a future competitor of the Telephone companies? Who knows where this product will be in the next three years? I like Microsoft a lot, but here is where I suggest calling Steve Ballmer for a 30-minutes vision conversation, and you guys will be all set.
November 11, 2019
Internet based communication done right
- Voice calls on Skype is crystal clear and don't drop like on some other apps. Skype to Skype calls are free, who doesn't like free?
- Video calls are easy to use and set up, conferencing is a dream.
- Quick and easy installation across multiple platforms.
- Screen or content sharing is very easy, Much easier that some other apps.
- It seems very stable as it doesn't crash or freeze.
- Sometimes the system gets a little slow during video conferencing.
- I wish there was some kind of language translation built into this app.
- While its multi-platform it isn't as ubiquitous as I would like.
November 04, 2019
Skype for the best meetings.
- Chat
- Voice
- Video
- Recording
- Sharing
- Reporting
October 30, 2019
The one and only Skype
- Accessibility.
- User-friendly interface.
- Good quality of calls.
- Lighter apps (so they would not lag on any devices).
- Better quality of the video (audio is flawless).