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Overview

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to…

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Recent Reviews

Great for one on one

6 out of 10
October 18, 2023
Incentivized
It has allowed us to connect with our team members around the world in one on one scenarios. It is helpful to be able to see them face to …
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Call on a budget!

8 out of 10
November 09, 2021
Incentivized
We use Skype, to conduct and monitor all our Sales calls and reach out programs, It is used primarily by our sales, product/Ops, and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • High quality audio (131)
    7.9
    79%
  • High quality video (129)
    7.8
    78%
  • Desktop sharing (114)
    7.3
    73%
  • Low bandwidth requirements (126)
    6.4
    64%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

56 people also want pricing

Alternatives Pricing

What is GoTo Connect?

GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

What is PanTerra Networks?

PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content…

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Product Demos

Skype Video Call Demo Video (No Audio)

YouTube

One Chat - All in one Messenger for WhatsApp, Fb, Skype & more

YouTube

Designing a Drawer / Sliding panel in Winform App C# (Skype Demo)

YouTube

Skype on Symbian Video Demo

YouTube

Demo of Skype for the iPhone

YouTube

Sony Xperia M Skype Video Call Demo - Front Camera Quality - PhoneRadar

YouTube
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.4
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

6.8
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

6.7
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

7.7
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

7.3
Avg 8.3
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Product Details

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes instant messaging, audio and video Skype-to-Skype calls, the ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people. During video sessions, users also have the option to share their screen with other participants. Other distinctive features include background blurring, voice and text translation, location share, conversation search, and integration with Microsoft's Digital Assistant, Cortana.

This version of Skype works on phones, desktop, tablet, browsers, Alexa, and Xbox. Users can call landlines and mobile phones from around the world by paying for Skype Credit or signing up for Skype subscriptions, a monthly contract for users who only need service to specific regions. Users can also pay to have a local phone number through Skype Numbers, so that they can answer phone calls from their desktops, tablets, or smartphones. They can also send SMS text messages and share their location using the Skype mobile app.


Skype Video

What is Skype?

Skype Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Reviewers rate Live chat highest, with a score of 8.4.

The most common users of Skype are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(2598)

Attribute Ratings

Reviews

(26-42 of 42)
Companies can't remove reviews or game the system. Here's why
Kaleb-John Loo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Skype provides a lot of good documentation on its feature set. A lot of the settings are intuitive and easy to use. It is a widely utilized program that has a ton of helpful articles online and if required, the Skype support team is more than willing to help solve issues with the application.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Skype is a great tool for communicating and integrating with other services, like Outlook for meetings. The app is responsive across various devices, so you can use it over a tablet, phone or desktop. Messages are saved in Outlook's saved history if you miss a conversation or are away from your desk. Apart from remote login, I don't think it has any drawbacks.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Not trying to impact results as I never had to use the support feature. What I can say is the settings are easy to find and simple to navigate. Not too many features but just enough to seek what you need.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Once, we had a strange issue where users couldn't reset their passwords. When you reset a password it's supposed to send an email to them with a code which it did, but they would copy and paste that code into the site asking for it and it would say it's invalid every time.
Ho'omana Nathan Horton | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Skype has been around long enough that there's quite a lot of resources available online, including from Microsoft. However, this can also be problematic since it's been through so many versions, and sometimes support for one version or iteration of Skype is totally irrelevant for the most recent version. This has improved recently as Microsoft has worked to unify their apps, but there's still plenty of room for improvement.
September 10, 2019

Good for the money

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have not often used Skype support, the low number of times I've used it, the experience was not great. This has caused me to never use it rather go on message boards to figure out my issue. I am sure it is much better now but the bad experience ruined it for me.
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