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Slack

Slack

Starting at $0 per month per user
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Overview

What is Slack?

Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with…

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Recent Reviews

Slack easy and useful

9 out of 10
March 13, 2024
Incentivized
We use Slack with channel to set specific scope discussions on products, teams and direct chat communications among the employees. It is …
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Game Changer

8 out of 10
March 11, 2024
I wanted to share my positive experience with implementing Slack at work. It has truly been a game-changer for our inter-office …
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Slack is AMAZING!

10 out of 10
March 11, 2024
Incentivized
internal communcations and desk planning for status of vessels (often used as a whiteboard for teams to collaborate infomration before …
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Near perfection

10 out of 10
March 04, 2024
Incentivized
As a remote company, Slack is our central hub for communication, where we collaborate on tasks and projects as well as day to day work.

We …
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Slack is another level

10 out of 10
February 27, 2024
Incentivized
The team use Slack for real-time messaging to discuss projects, share updates, and ask questions.

We also integrate with third-party tools …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (394)
    9.6
    96%
  • Mobile Access (371)
    9.2
    92%
  • Discussions (381)
    9.1
    91%
  • Notifications (390)
    8.9
    89%

Reviewer Pros & Cons

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Pricing

View all pricing

Free

$0

Cloud

Pro

$7.25*

Cloud
per month per user

Business+

$12.50*

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://slack.com/pricing?d=7013y000001…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.8
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.6
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.4
Avg 8.1
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Product Details

What is Slack?

Slack is a Digital HQ
As the command center of the workday, Slack provides a flexible way to work with people, apps and partners in one space.

The new space for success
Slack connects people with each other and with their tools and data, equipping teams to be productive and open up opportunities.

Transform Teamwork
Working together in channels—dedicated spaces built around specific projects and initiatives—keeps the right people and information in one place.

Embrace Flexibility
Huddles let teams chat over audio instantly, with the option for video and screen sharing with the tap of a button.

Work Faster
With clips, teams can create audio, video and screen recordings to share updates, walk through demos or talk out an idea with more clarity (and personality).

Extend Collaboration
Slack Connect lets users work alongside external partners and customers in Slack channels, to speed up projects and strengthen relationships.

Integrate Tools
From project management tools to a daily calendar, Slack integrates with more than 2,400 applications.

Automate Tasks
In Slack, users can turn routine meetings and tasks like standups, approvals and requests into automated workflows.


Slack Features

Project Management Features

  • Supported: Task Management
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Tagging
  • Supported: Search
  • Supported: Integrates with other Project Management Tools
  • Supported: Visual planning tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with Skype
  • Supported: Integrates with GoToMeeting
  • Supported: Integrates with Gmail and Google Hangouts
  • Supported: Integrates with Outlook

File Sharing & Management Features

  • Supported: Versioning
  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Document collaboration
  • Supported: Shared folders
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Integrates with SharePoint
  • Supported: Device sync
  • Supported: Web interface
  • Supported: File change notifications
  • Supported: Simultaneous editing

Additional Features

  • Supported: Audio Conferencing
  • Supported: Video Conferencing
  • Supported: Sales Enablement
  • Supported: Unified Communications as a Service
  • Supported: Meeting Management
  • Supported: Encrypted Communications

Slack Integrations

Slack Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The company has raised $340M in funding and boasts 800k users.

Slack starts at $0.

Microsoft Teams, Google Chat, and Discord are common alternatives for Slack.

Reviewers rate Chat highest, with a score of 9.6.

The most common users of Slack are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(8222)

Attribute Ratings

Reviews

(1-25 of 394)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our entire team is remote. We are a growing franchise with over 60 locations. Our corporate team and all of our growing locations use the platform. Slack makes it feel like we are all in one big office sitting at the table together. We use it for announcements, quick huddles, daily communication, reminders, canvasses, i think we use it for everything under the umbrella of communication.
March 13, 2024

Slack easy and useful

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Slack with channel to set specific scope discussions on products, teams and direct chat communications among the employees. It is easy to use and useful to create public and or private channel among colleagues or with customers.
The use of huddle for a voice call and video sharing is very useful.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Slack to communicate in our team and as a business at large. The product allows us to easily communicate and share ideas, files and documents. We can easily jump into huddles to audio or video call with each other. We use it all day every day, it is very smooth and seamless.
March 11, 2024

Game Changer

Score 8 out of 10
Vetted Review
Verified User
I wanted to share my positive experience with implementing Slack at work. It has truly been a game-changer for our inter-office communications. Slack has proven to be an excellent tool for connecting with the rest of the team. I find it incredibly user-friendly and efficient, making work easier and more productive. My overall experience with Slack has been fantastic. The platform is intuitive, making team communication seamless and enjoyable. I appreciate how Slack simplifies communication, keeps everything organized, and ensures everyone stays connected. It has become our go-to tool for fostering smooth and enjoyable teamwork. The only problems ( not really problems ) was the initial setup and internal onboarding.
March 09, 2024

Usability of Slack.

Score 9 out of 10
Vetted Review
Verified User
Communicating and reaching out to Teams and sharing information with everyone. Also, using this to track and find information is really helpful for me as a subject matter expert. This can also help us cascade important reports and announcements. It also helps us to communicate with each other and to support my colleagues.
Lieven Oosterlinck | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Such a great tool for company communications. Easy to keep overview of everything thats happening, easy to collaborate on projects while working from home.

Slack allows you to create channels for departments and topucs and giving everyone granular access. It's even possible to workw ith externals by giving them guest access to specific channels, or to collaborate with different Sack teams outside of your organisation, simply by linking channels.
Adib Bamieh 🇵🇸 | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We're a portfolio business similar to an agency model. Slack Connect allows us to bring our portfolio companies into dedicated channels and manage communication and access for our suppliers as well. I'm not sure we could thrive without it.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Slack almost entirely for internal and some client communication. These days, we use it more than we use email. It makes communication swift, simple, and organized. The search feature and thread capability are especially helpful for me. The thread feature helps ensure that people can have eyes on each other's conversations in case there's something that would be relevant to them, but it also keeps the chat from getting too busy.

We have numerous different channels for different functions at the company (marketing, creative, sales, general chat, random). It's a great way to connect with people in other departments, which can be particularly nice in an entirely remote company.
March 04, 2024

Near perfection

Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a remote company, Slack is our central hub for communication, where we collaborate on tasks and projects as well as day to day work.

We call each other through Slack, share updates in main channels and use the group chat functionality to ensure we're all on the same page as to where we are on a day-to-day basis.

In short, Slack allows us to function as a remote company in the same way we would in an office.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The usage of Slack in our organization is by being able to communicate with other department within our account. It is one of the main things that I personally use when I escalate cases to our higher team or executive which is really important to the work load that I currently do in my daily basis.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Slack is a great tool for team collaboration. For our fully remote team, I can't imagine working without this app. Daily communication, daily meetings, and in-app notifications from other external services are essential for us to keep up to date with tasks and progress in various projects.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Slack as our primary tool for daily communication and internal 1v1 meetings with the huddle feature. We love how easy it is to collaborate as a team using Slack. It is very simple to set up and use for all ages and technological abilities. Being able to customize different channels is great too.
Matteo Bisi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Slack in our company is our main collaboration point. We are a full remote company and we use Slack to chat, exange files, make quick call, all in the same place. One of the other great feature os Slack are the integrations, so you could integrate it with calendar, documents, and receive in real time any notification you might be interested in. Last but not less important we also use Slack with guest users to collaborate closely.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Slack is the software equivalent of a multi-tool. I've used it for many years, in many companies, and it has always been the backbone of any team collaboration. It enables team and cross-team communication, as well as integrations with other third party software which allows data to feed directly into your Slack channels, creating alerts, tasks or other useful notifications right at your fingertips
Paul Ladd | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Slack helped both me and the other mentors at Lighthouse Labs collaborate with each other, ask for help from senior mentors, and follow-up with students after tricky mentoring sessions. The ability to tag specific senior mentors or call for second-level support in a specific channel was invaluable when trying to solve problems for students quickly and effectively. We could also broadcast solutions to common problems, keep track of lecture times and the progress of each student cohort, and contact specific members of Lighthouse Labs for questions about payroll or scheduling. As a one-stop all-purpose text communication platform, Slack can't be beat!
February 12, 2024

Slack - my favorite

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Slack is an incredibly visually pleasing and fast/easy way to communicate to large groups, single individuals or smaller subgroups of people. I love the functionality of giphy's where you can clear express what you are trying to say, and the huddle functionality has gotten better over time. I've been using Slack for the last 6 years and I'm always sad if I change company's and the platform of communication changes from Slack to a different platform.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Slack has revolutionized our team communication. The platform's simplicity makes chatting and collaboration a breeze. Sharing files and updates in real-time has supercharged our productivity. It’s like the hub for all things work-related. While occasional notification hiccups can be a minor annoyance, the benefits outweigh the glitches. The customizable channels keep everything organized, ensuring important discussions don’t get lost in the shuffle. Slack has become an integral part of our daily workflow, streamlining communication and fostering teamwork. In a nutshell, it’s a must-have tool for any team looking to enhance collaboration and efficiency in the digital workspace.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Slack for regular communications, broadcasting messages, building quick war rooms and several day-to-day operations. I use Slack to ensure that messages and action items do not get lost in broader conversations. Also, there are several communities which are outside the purview of the office but in the Product Space which are helpful professionally.
January 11, 2024

Good for remote working

Score 9 out of 10
Vetted Review
Verified User
As we are working more remotely after the pandemic and left our big head office. We also have taken on 20% more freelancers so communication at the right quantity, timing and quantity essential. For example we have different channels - General, Social, Department teams and even a Football Banter group for different people. This saves having to send a whole bunch of unnecessarily emails to users and flood their inbox - especially for those coming back from annual leave or maternity leave.
Rene Agredano | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I work remotely on Slack with a team of content editors for one of the internet's biggest RV travel website networks. We use Slack to communicate on-the-fly editorial planning, troubleshooting, calendaring, general management, and other related work that helps us publish the best quality RV travel and lifestyle content on the internet.
Score 10 out of 10
Vetted Review
Verified User
Daily communication for a remote organization is maintained via Slack, we live and breathe by it and could not live without it. The only improvement I see Slack could offer is confirmation when a message has been viewed by someone. Although I understand that viewed does not always mean it's been read and received, so a confirmation or acknowledged feature might also be necessary along with that.
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