Overview
What is Slack?
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with…
Best collaborative tool to enhance your business
Slack - A well designed project management and communications software
Use Slack - To communicate and collaborate effectively
Slack - Communication and Collaboration Excellence
Easier tool for communication
convenient tool for communication with teammates
Slack is the best choice I made so far for my professional experience
Good tool, but lacking a calendar function is a weakness
Slack is the top app!!
Slack easy and useful
Loving Slack - changed our working lives!
Great collaboration software
Game Changer
Slack is AMAZING!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Chat (403)9.696%
- Mobile Access (380)9.292%
- Discussions (390)9.292%
- Notifications (399)8.989%
Reviewer Pros & Cons
Pricing
Free
$0
Pro
$7.25*
Business+
$12.50*
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
Project Management
Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation
- 7.8Task Management(247) Ratings
This includes the ability to plan, track, collaborate and report on tasks.
- 7Gantt Charts(61) Ratings
Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.
- 7.8Scheduling(205) Ratings
Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.
- 7.8Workflow Automation(222) Ratings
Workflow automation is the ability to route work requests along an approval process automatically.
- 9.2Mobile Access(380) Ratings
Mobile access is the ability to access the software from a smartphone or tablet.
- 8.2Search(378) Ratings
Users can search for related materials across files, discussions threads, schedules, etc. using project keywords or tags.
- 7.2Visual planning tools(149) Ratings
Includes visual tools such as pinboards, mind-maps, or charts for collaborative brainstorming and/or workflow planning.
Communication
Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.
- 9.6Chat(403) Ratings
Instant messaging tool allows users to communicate with select other users in real-time threads.
- 8.9Notifications(399) Ratings
Users can follow other users and/or join specific projects, electing to receive notifications when there are changes and updates.
- 9.2Discussions(390) Ratings
Users can join groups or message boards for forum-style collaboration.
- 8.2Surveys(243) Ratings
Users can create and participate in surveys to get input from other collaborators.
- 7.7Internal knowledgebase(243) Ratings
Users can author or access “How-to” help and reference tips about internal processes.
- 8.5Integrates with GoToMeeting(111) Ratings
Integrates with GoToMeeting for web conferencing.
- 8.5Integrates with Gmail and Google Hangouts(184) Ratings
Integrates with Gmail and Google Hangouts.
- 8.3Integrates with Outlook(122) Ratings
Integrates with Microsoft Outlook to tie in email threads.
File Sharing & Management
Features that allow collaborators to view, work on, and organize files.
- 8Versioning(180) Ratings
Users can access the most up-to-date version of a document, track changes, and revert to older versions if needed.
- 8.5Video files(333) Ratings
Supports video file types
- 8.5Audio files(328) Ratings
Supports audio file types, such as .mp3, .mp4, and .wav
- 8.1Document collaboration(265) Ratings
Users can edit files and attach comments to files.
- 8.2Access control(244) Ratings
Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.
- 8.1Advanced security features(208) Ratings
Includes advanced security features such as file encryption or remote data wipe.
- 8.8Integrates with Google Drive(213) Ratings
Integrates with Google's cloud storage platform, Google Drive.
- 9.1Device sync(267) Ratings
Device syncing that updates files connected to the cloud, keeping all files up to date regardless of where they are edited or viewed.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Slack?
Slack connects people with each other and with their tools and data, equipping teams to be productive and open up opportunities.
Slack Features
Project Management Features
- Supported: Task Management
- Supported: Scheduling
- Supported: Workflow Automation
- Supported: Mobile Access
- Supported: File tracking
- Supported: Tagging
- Supported: Search
- Supported: Integrates with other Project Management Tools
- Supported: Visual planning tools
Communication Features
- Supported: Chat
- Supported: Status updates and activity feed
- Supported: Notifications
- Supported: Comments and feedback
- Supported: Discussions
- Supported: User directory and online status
- Supported: Sharing and privacy
- Supported: Surveys
- Supported: Internal knowledgebase
- Supported: Integrates with Skype
- Supported: Integrates with GoToMeeting
- Supported: Integrates with Gmail and Google Hangouts
- Supported: Integrates with Outlook
File Sharing & Management Features
- Supported: Versioning
- Supported: Document files
- Supported: Image files
- Supported: Video files
- Supported: Audio files
- Supported: Document collaboration
- Supported: Shared folders
- Supported: Access control
- Supported: Advanced security features
- Supported: Integrates with Google Drive
- Supported: Integrates with SharePoint
- Supported: Device sync
- Supported: Web interface
- Supported: File change notifications
- Supported: Simultaneous editing
Additional Features
- Supported: Audio Conferencing
- Supported: Video Conferencing
- Supported: Sales Enablement
- Supported: Unified Communications as a Service
- Supported: Meeting Management
- Supported: Encrypted Communications
Slack Competitors
Slack Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(8209)Attribute Ratings
Reviews
(101-125 of 403)A better collaboration and integration platform
- Integration with various apps
- Good voice quality on huddles
- Organise chats
- Try to build features for video calls
- Phrase suggestions
- Better mobile app experience
Great communication tool
- Chat
- Phone
- Video
- None
Slack for the team
- Great tool for communication
- A lot of integrations
- Mobile Application
- The Desktop application is sometimes too slow
- Price of Slack for Small companies is too much
The Bad: Slack can become overwhelming for large teams, mainly if there are many channels and messages. In these cases, a more robust project management tool may be needed.
The best way to communicate inside the organization
- Messaging
- Sharing code
- Sharing files
- Slack Huddle can be improved
- A way to control the screen of another use through Slack
Happy Slack-er!
- Instant messaging
- Team building
- File sharing
- Technical support
- Account support
- OOO
Excellent tool for communication
Other excellent functionality is the use of integrations, Slack allows integrations with many other tools, like tools for meeting, phone call, email, task manager and many others.
- Allows efficient communication
- Keep history of messages in channels for years
- Search functionally really works
- Integrations with other tools are great
- Integration with file storage tools could be better
For more official communication email is still preferred by managers.
Slack -- Fun and Easy to Use!
- Communicate
- Collaborate
- Share info
- Stay connected
- Conduct quick polls
- Improved integration with Gmail
- Great to ask for help if you are troubleshooting a problem and require assistance
- Great to share fun stories and info
- Perhaps less critical if your team is fully co-located in the same physical space
Slack Review
- internal communication
- sharing documents/links
- connecting with your teammates
- bug issues with updates
- find a better way to notify you on a new message , bolding the conversation does not help with urgent slacks.
- more privacy in the group chats
This small features add a lot to the fun element or building a bond with your teammates in an indirect way.
Where it is less suited is in the notifications part. Sometimes messages get "lost" or not visible enough.
Would be great if next to the bold letter it added for example a bubble with the number of texts you received
Slack connects our team easily and helps us collaborate.
- Instant communication
- Group meetings
- Asynchronous communication
- Video calls are sometimes wonky, though better than they used to be.
- Responses to a particular comment begin a thread, which is kind of useful, but this thread is a single layer deep (ie no responding to a particular comment inside the thread) and I think another layer or two would be nice.
- There should be an option to open the thread below the comment responded to rather than just in the thin sidebar.
Use Slack to increase Productivity
- Sharing of Video files. We can share explainer videos among colleagues easily.
- Direct communication is simple but well presented
- Easy to create channel for project. We can create any amount of channels
- I prefer the desktop app and don't really like the mobile app which requires better UI
- Should have integration with more apps
Immediate & transparent communications for those who can manage it.
- Slack speeds communicating up.
- Slack enables transparent communications.
- Slack has flexibility to customize notifications so you can balance noise with focus.
- Slack enables you to keep important information top of mind (pin posts, set message reminders).
- Slack enables you to schedule sending messages so you can respect colleagues' work hours.
- If you have many channels, it can be hard to remember where you saw a post to get back to it.
- If other users don't know how to manage communications specifically for Slack, then it can get cluttered and disorganized.
- If a company uses both email and slack equally, it can duplicate effort and cause confusion where messages are sent – you need to create clear guidelines for your employees.
Benefits of Slack
- Real time notifcations
- Dependable communication
- Connectivity is better then other chat forums
- Sync to ATS or email or even LinkedIn
Top Communication Platform
- Chat application within and outside organization
- Bots to make things easier
- Web hooks to integrate and send automatic notifications
- Emoji and sticker support is delight
- Text formatting could be improved.
- Support for tables need to be added
- Reply suggestions will be helpful
Impeccable as a real-time communication tool
- Real-time discussions between team members like a chat application
- Direct integrations with calendar and video call applications
- Intuitive shorthand for emoji inputs and Markdown styling
- Smart copy-paste UX for media files and external links that detects the type of assets being pasted
- Streamlined mechanism for archiving older discussions to easily search and find items — currently, any old discussions/threads become hard to find in the sea of more recent discussions
- Ability to categorizing the channels, so that users won't have to comb through a lengthy list of channels — currently, when there are dozens of channels one subscribe to, it becomes challenging to find the signal from the noise
Not too good for any extensive discussions that need to be preserved and maintained for a longer period of time. Because of its chat-like nature, finding an older thread or/and reference files embedded in it can be challenging. For those tasks, a more static, forum-like tools might be more applicable.
Slack is the way to go for sailing through projects together quicker and more efficient.
- Organize topics or events.
- post graphics or files for viewing from different members.
- A great way to notify others when things are posted to get feedback quickly.
- Possibly there is a way to pin graphics that are posted in a group so it stays on top.
- Ability to work on files together such as word docs.
- Tools to annotate on top of graphics.
Slack is a fantastic communication app for any company
- Allows us to communicate with team members across the company, anywhere in the world.
- Be up to date about the ongoing project or any other updates.
- UI and UX are amazing
- It lags at times on certain devices.
- More customization of notifications would be deeply appreciated
- Read receipts
Slack is a great chat app for big companies
- Integration with other services
- Messages and UI of the conversation itself
- Channels for every different topic
- The replies are still looks a little bit overhead if you are talking 1 on 1
- Slack has a troubles with the timezones, can just use a fix one which toy settle in the settings
Slack is a great tool for businesses of all sizes and stage!
- Departmental Communication
- Direct Employee to Employee Communication
- Organizing conversations
- The ability to share larger file sizes.
- Data Retention.
- The ability to sort through the information based on content type.
Slack is great for teamwork.
- Great work flow.
- Reminders are awesome.
- Helps manage deals and scheduling.
- Reminders don't go off.
- Calendar built in would be great.
- Better interface.
Great Communication Enhancer
- Quick and easy messaging
- Screen sharing
- Calls
- Could be easier to message new people
- Screen sharing can cause some lag
- Occasional forced log out is annoying
Slack has been great for our company!
- Allows for communication between teams and individuals
- Has ability to have multiple channels so you can divide out teams
- User friendly
- Can't get giphy to work all of the time.
- Be more clear in how to change notifications.
Best in the business
- The threading option in Slack is one of the finest options and allows us to discuss a particular topic in the thread itself. By doing this, the messages about a particular topic won't be scattered.
- Slack has a lot of Emoji that are very interactive and brings a smile to the face and I personally love it.
- We can integrate slack with Jira, Calendars, etc., which is required for any employee working in the IT field.
- I don't know why Slack doesn't allow us to add people in the huddle where it is started by someone else. That feature should be added soon.
- I don't believe Slack requires any improvements, as the application already sits on the top. Anyways, there is room to improve and make the UI more user-friendly.
- The huddle option is nice in 1-1 calls, but the huddles in the channels should pop a prompt for confirmation because we might accidentally start a huddle in channels.
Slack makes me more productive with easy access to my team.
- Well thought out chat service for 1:1s.
- Allows for collaboration among bigger groups via channels.
- Syncs well with calendars to keep you on pace and allow others to know your availability.
- I'd like to see further ways to organize my chats. Right now, it's very linear. Maybe folders inside folders.
- Being able to transfer any videos recorded in Slack between slack conversations without downloading and uploading. Aka, a Slack link for the video (like loom).
- A cheat sheet of available commands (like starting a zoom chat) --I'd love to know what all my company has enabled.
Makes life easy!
- Allows me to communicate with team members across the country.
- Share best practices and templates.
- Be up to date on company announcements.
- I wish that Gifs didn't play non-stop because it can cause an eye sore.
- It's easy for things to get lost in message threads; having the ability to pin is helpful but could be more robust.
- The video call feature is hit or miss.
Instant Collaboration.
- Internal Communication.
- Notifications of messaging.
- Ability to use on multiple platforms.
- No changes necessary.