Slack has been very helpful in improving my productivity
We are a remote team and we have clients across the globe and Slack plays a very crucial role in establishing the communications …
Starting at $0 per month per user
View PricingOverview
What is Slack?
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Chat (404)9.696%
- Mobile Access (381)9.292%
- Discussions (391)9.292%
- Notifications (400)8.989%
Reviewer Pros & Cons
- Setting up quick meetings via huddle is the favorite feature. It instantly opens door for quick and ad-hoc communications very well and is a pretty us...
- Searching also becomes a bit challenging, it would be good if there's a date range filter to check the messages from a specific date range as often ti...
Pricing
Free
$0
Cloud
Pro
$7.25*
Cloud
per month per user
Business+
$12.50*
Cloud
per month per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://slack.com/pricing?d=7013y000001…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Slack?
Slack is a Digital HQ
As the command center of the workday, Slack provides a flexible way to work with people, apps and partners in one space.
The new space for success
Slack connects people with each other and with their tools and data, equipping teams to be productive and open up opportunities.
Slack connects people with each other and with their tools and data, equipping teams to be productive and open up opportunities.
Transform Teamwork
Working together in channels—dedicated spaces built around specific projects and initiatives—keeps the right people and information in one place.
Embrace Flexibility
Huddles let teams chat over audio instantly, with the option for video and screen sharing with the tap of a button.
Work Faster
With clips, teams can create audio, video and screen recordings to share updates, walk through demos or talk out an idea with more clarity (and personality).
Extend Collaboration
Slack Connect lets users work alongside external partners and customers in Slack channels, to speed up projects and strengthen relationships.
Integrate Tools
From project management tools to a daily calendar, Slack integrates with more than 2,400 applications.
Automate Tasks
In Slack, users can turn routine meetings and tasks like standups, approvals and requests into automated workflows.
Slack Features
Project Management Features
- Supported: Task Management
- Supported: Scheduling
- Supported: Workflow Automation
- Supported: Mobile Access
- Supported: File tracking
- Supported: Tagging
- Supported: Search
- Supported: Integrates with other Project Management Tools
- Supported: Visual planning tools
Communication Features
- Supported: Chat
- Supported: Status updates and activity feed
- Supported: Notifications
- Supported: Comments and feedback
- Supported: Discussions
- Supported: User directory and online status
- Supported: Sharing and privacy
- Supported: Surveys
- Supported: Internal knowledgebase
- Supported: Integrates with Skype
- Supported: Integrates with GoToMeeting
- Supported: Integrates with Gmail and Google Hangouts
- Supported: Integrates with Outlook
File Sharing & Management Features
- Supported: Versioning
- Supported: Document files
- Supported: Image files
- Supported: Video files
- Supported: Audio files
- Supported: Document collaboration
- Supported: Shared folders
- Supported: Access control
- Supported: Advanced security features
- Supported: Integrates with Google Drive
- Supported: Integrates with SharePoint
- Supported: Device sync
- Supported: Web interface
- Supported: File change notifications
- Supported: Simultaneous editing
Additional Features
- Supported: Audio Conferencing
- Supported: Video Conferencing
- Supported: Sales Enablement
- Supported: Unified Communications as a Service
- Supported: Meeting Management
- Supported: Encrypted Communications
Slack Competitors
Slack Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020.
The product is free to use, and also has paid plans with more features and greater controls.
The company has raised $340M in funding and boasts 800k users.
Slack starts at $0.
Reviewers rate Chat highest, with a score of 9.6.
The most common users of Slack are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(8210)Attribute Ratings
Reviews
(126-150 of 404)Companies can't remove reviews or game the system. Here's why
October 08, 2022
Instant Collaboration.
Score 10 out of 10
Vetted Review
Verified User
Our attorneys travel all over NY state, and we have three different offices. Slack allows us to communicate as if we were sitting across from each other and share pertinent information quickly.
- Internal Communication.
- Notifications of messaging.
- Ability to use on multiple platforms.
- No changes necessary.
October 06, 2022
Slack Gets an A+
Score 9 out of 10
Vetted Review
Verified User
Slack allows us to communicate with each other internally as an organization. We can also participate in channels and group messages. For example, we just had our biggest conference of the year: RISE WEST. So we created a RISE WEST channel to communicate and plan before, during, and after the event. This was crucial in our efforts to gain new business.
- It is very fast
- Very easy to use
- Has a lot of capabilities
- The video chat is nice
- The side panel is tough to navigate sometimes
- I'd like to be able to send Excel sheets
- The video chat feature could be a bit quicker
October 03, 2022
Best Office Communication Tool
1. Office day-to-day communication --> find it more useful and trackable than emails. 2. Work-life balance --> certain features like snooze, setting work hours, updating current status helps ensure that work life balance is maintained. 3. On-boarding of new members --> since all conversations are stored, it makes it easier for new joiners to get context of things that happened in the organization before they joined.
- Schedule messages --> In order to promote work-life balance, we can schedule messages such that they reach the recipient's inbox during the office hours
- Entire conversation --> A new joiner to a channel has access to all the previous conversation, making it easy for Knowledge Transfer
- Snooze notification option --> This is really helpful so that individuals don't get disturbed during the off-time or when they are in meetings/doing some important work
- Ability to add images/videos in line and not as attachments --> makes it easier to make messages more engaging
- Slack daily use report --> help users know how much time is spent on slack daily (digital/screen fatigue)
- New reactions :D
October 03, 2022
Slack is a great platform for communication!
We use slack for all internal communication between departments and within departments. It allows us to have all our documented conversations in one place, and quickly get/respond to messages. We plan to continue to use Slack as we grow our company to over 50 employees, and even more than that in the future.
- organization of conversations
- ability to call people or groups
- hiding channels
- having a file saving spot
- more notification customization
- showing more DMs
September 29, 2022
All-In-One Communication App
Score 8 out of 10
Vetted Review
Verified User
The company I work for based its entire communication channel on Slack. It simplifies the way we get news from the company.
- Notification settings, I can set up notifications behavior by device; notifications runs differently on my phone than on my desktop laptop
- Well organized threads, makes me focus on what really is important and setup the context very well
- Reactions really simplifies people response
- Formatting options, I would like I have better access to format my messages
- Speaker camera would be great, sometimes it is needed so we need to go to meet
September 28, 2022
Best Tool for the organisation
I've used Slack for more then 3 years and it helped me in organising tasks list, easy communication, seamless video business meetings. It's one of the best Internal chat tool i've used. It's UI is the best in industry and most of the companies uses it.
- Business meetings, calls without delay and glitch
- Sharing files, updates smoothly
- Real-time collaboration
- Operate faster and seemless
- Notifications can become overwhelming
- Context switching occurs easily
- Messages can become unorganised quickly
September 21, 2022
Slack is the only tool worth considering right now for workplace chat
We use Slack for everything. As a fully distributed company, we need a great chat tool. We occasionally use other chat tools with some of our customers and they are not nearly as close to Slack. We also use Slack to build a lot of integrations that connect all our systems together.
- Easy integration builds
- Simple and dependable chat
- Increases engagement between team members
- I would like to see more integrations
- I would like to make it easier to pull data into Slack
September 20, 2022
Slack for everyday use
We use Slack across all departments. It helps to connect multiple remote team members to complete projects, and it also connects remote team members who are looking for that “in-office” feel. I’m addition to using it for our internal team, I will say that in the sales department we use it for client communication too. Adding prospects to private channels allows us to keep conversations going even if our internal champion leaves the company.
- Easy to use
- Connects multiple teams
- Multiple integrations with other software
- Fun to add GIF’s
- Adding channels
- Creating a new logo
- Better user control settings
September 14, 2022
Must-have for a remote work culture!
Score 10 out of 10
Vetted Review
Verified User
I mainly use Slack as my note-taking platform. Also, our organization uses Slack as an internal communication platform to share thoughts, files, and updates with specific individuals and/or groups of people. We're a fully remote team with each member at a different location, Slack really helps us to stay connected and updated with daily ongoing activities. This is much better than email as it is easy to read and update a Slack thread about a particular topic and also helps in having responses real quick.
- Organized way of having conversations and sub conversations through Slack thread
- helps in setting reminder notifications and multiple communication types: voice/text messages, huddle calls/can set custom calls, huge set of stickers, etc
- staying connected and updated with the team/org based in different time-zone/location
- Drafts do not always remain saved when switching between messages.
- it is hard to get back to a post if you are part of multiple channels
- I wonder if there is something which notifies me after people reads my messages
September 14, 2022
Great teams don't cut the Slack
My team works mostly remote and we use Slack on a daily basis to communicate with each other and receive notifications for updates and events related to the websites we're developing. It makes it easy to share information, ask a question, or request assistance from each other. Slack has replaced email as our main form of team communication because it can be used real time or asynchronously as needed.
- Communication with your team or organization
- APIs for receiving notifications from other apps
- Central hub for communication, updates, and notifications
- I honestly can't think of any complaints at the moment
September 14, 2022
Feel free using Slack
When I started working at my current job, we would use Slack, but the directors changed it to Teams. Even in my previous job, they did the same thing. We were using the free version in both companies if I am not wrong. Nowadays, I have two workspaces where I discuss programming and IT things. As a developer, in both jobs, we used Slack to communicate with other developers, business analysts and the QA team. Another thing that we used was the integration with GitLab/Jira.
- Chat
- Channels
- Integration with other tools
- Manage workspace
- Give control when share screen
September 14, 2022
Slack Makes Inter Organizational Collaboration Child’s Play
We use Slack for collaboration between teams, but especially when part of a team is outside the organization. There are a lot of great chat and collaboration tools out there, but Slack is the easiest when not everyone is internal. The ease of pinning, channels and search all make it perfect for this. It’s also easy to add and eject users from your channel. Bonus: the Slash commands and shortcuts are great to work with.
- Collaboration.
- Organization.
- Shortcuts.
- Logging into multiple organizational chats at once.
- Better file repository.
- Easier archive of chat history.
- Occasionally being redirected to web for login/preferences is wonky.
September 13, 2022
Go back to Slack.
Daily interactive communication. Broadcast messaging.
- Slack has a mobile version with push notifications.
- The web-app version is particularly useful when you need your screen and are not at your home desktop.
- The integrations speed up a lot of processes because you do not need to be constantly redirected.
- Thread conversations can get lost unless you actively revisit your old threads. You would need a mention to receive all the alerts.
- Copy and pasting images into a thread does not work with forward bot applications.
- Bots created by other users can become annoying. You have to wait for the creator to change its functions.
September 12, 2022
Slack is a great tool for any company
Score 8 out of 10
Vetted Review
Verified User
We are a global company with offices in Dublin, London, and San Fransico, as well as staff dotted across the states and Europe. This means its vital we stay in touch with each other. Slack solves this problem, with multiple channels we can really tailor the conversation.
- Channels
- Elements of Fun (custom emoji, gifs)
- Read Receipt
September 12, 2022
The best internal company communication tool
Slack is our primary communications hub. It is our all-in-one solution to keep in touch with other team members and coordinate our daily activities. As a fast growing company we need one method to stay aligned on deliverables, and slack is the fastest method to stay connected to each other
- Huddle feature for quick chats
- instant messaging between teammates
- work on projects in a channel
- slack video is not as good as the huddle feature.
- when I use screen share it makes the rest of slack go slowly
September 10, 2022
The Only Messaging and Collaboration Tool you Need in your Tech Stack
Slack has become our dominant communication medium. It has replaced email internally and now use it to talk with customers by inviting them as multi-channel guests. We created channels for our teams like Customer Success and Support to talk with customers more efficiently than over email. Our team also employs contractors, and we've been able to bring them into select channels as guests. We've also used many out-of-the-box integrations supported by Slack and other products in our tech stack to make notifications and alerts more centralized. The product has proven to be a valuable part of our daily operations.
- Ease of use! Slack takes very little to get up and running. The interface is very intuitive!
- Collaboration is where Slack shines. It is so versatile in bringing all our teams, customers, contractors and vendors in one place, replacing email.
- Integrations! Slack integrates very well with many products in your tech stack. There's no custom work required.
- Missed threads are a common complaint from my team. When viewing messages in the unread or threads, it's easy to get distracted and lose that message. Some of us are subscribed to 100 channels and if you don't remember where a message was, it can be hard to find it again.
- The search function is not the greatest. It takes some getting used to the filters and options to be able to really narrow down your search.
September 09, 2022
Slack is great for small business and might be expensive if you go to a high tier.
I use slack to communicate with Florida developer communities. It is a great way to get talent and support for technical questions. I also use it to promote our latest innovations and the latest company news.
- Slack does very well with notifications. You can create reminders for people or an entire channel.
- Slack lets you add basic text formatting. For example, a tilde around a text will let you add a strike-through.
- You can start a search from your message box. Type "/s" followed by what you want to find.
- There's no Boolean search. Say you want to find all messages and use two terms, and you will get any messages that have either term.
- No way to notify all messages from a particular person.
- Away messages are basic. Teams are either active or away.
September 09, 2022
Quick Message Communication Platform for Professionals.
Our organization uses Slack as an internal communication platform to quickly share ideas, files, and news with specific individuals and/or groups of people. We also use this as a secure link between external organizations when setting up partnerships. This is much better than email when it comes to needing responses in a timely manner.
- Mobile experience.
- Group messaging.
- File sharing.
- Intuitive out of office settings.
- Behind the scenes set up.
- New user onboarding.
September 09, 2022
Internal Communications Must-Have!
I use slack mainly for user interaction, to keep in communication with multiple departments for daily operations of different software platforms we use internally. I also mainly use slack as my note-taking platform, as I can create reminders and tickets using this method with Slack and our internal ticketing system.
- Create Groups for specific users and their roles within Slack.
- Great for note taking.
- The mobile app makes it easy to keep in touch on my laptop or while on the go with my phone.
- A customizable notification center for messages would be a plus.
- Drafts do not always seem to create/save when switching between messages.
- Option for just “@mentions” would be nice (not including @here and/or @channel).
September 06, 2022
As Quick As Slack
Score 10 out of 10
Vetted Review
Verified User
We use Slack to connect with the clients and get the issues resolved faster than the emails. We use this for quick messages and discussion for updates and issues/problems faced by the team.
- We can record the audio and presentation
- We can share files as attachments and see within each message thread
- It would be great if Slack can accommodate more than 2 people for free video meeting.
- Need a button above the chat box which will lead to the bottom/most recent chat when we get a ton of messages or when we are at the top and want to see the most recent messages.
- A WhatsApp feature which gives us an option to see who all have seen the sent messages in group/channel would be amazing
August 31, 2022
Slack is awesome for keeping remote companies connected!
We are a remote company that uses Slack daily for internal communications and building our company culture. Without slack, we would miss out on the opportunity to discuss work, expand our professional knowledge, and build our community. Although we use it primarily to communicate within our own team, we also have dedicated slack channels to connect with each of our clients.
- Slack is great for organizing conversations via channels.
- Slack helps us stay connected to each other and our clients.
- Slack has many integrations to enhance the overall experience and make transitioning between various apps seamless.
- It would be nice if slack's HubSpot integration worked in private channels as well as public channels so our internal communications could be logged automatically in HubSpot (we currently have to copy/paste relevant info).
August 30, 2022
Typical business chat software - not amazing, but reliable
- talk between colleagues.
- talk with volunteers.
- keep notes for myself.
- check online status of others.
problems it addresses:
- quick responses
- checking online status of colleagues
- notifications that meetings are starting
- clarification of tasks at hand
- available desktop and mobile for anywhere and customizable notifications
- available in all formats
- notification settings are pretty detailed
- allows threads
- issues on chrome, phone, especially older hardware
- harder to find people of messages you've sent before. need to have another option with recent contacts that aren't starred. and channels
- separate group messages from direct messages in starred
August 29, 2022
Slack is okay for a small team.
Score 6 out of 10
Vetted Review
Verified User
Slack was used to collab amongst teams and had quick and easy chats where necessary to get information across easily, especially through the beginning of the pandemic. We found in the end that Microsoft Teams was a better option for the size of our organization and handled our needs better.
- Instant Messaging.
- Easy to manage chats.
- Simple design.
- Better search of chat history.
- Find files easier.
August 29, 2022
Slack for Corporate Culture
Score 10 out of 10
Vetted Review
Verified User
My company was based in the UK, and I was based in the United States. Slack provided a means of communication, both online and offline, where I could work with the corporate office to solve problems. I was 6 hours behind them, so I was able to catch up on company announcements, live chat, and also do voice calls. It was a necessary tool for remote office communication.
- Non-urgent messaging
- Immediate communication
- Voice calls
- Zoom integration
- Slack made me always available, so I became addicted to checking my phone. I guess it worked too good.
- I wish I would be notified if people saw messages.
August 16, 2022
Great application for the communication within organisation
Score 9 out of 10
Vetted Review
Verified User
I use Slack within our organization for internal communication purpose. So no need to use other messaging apps.
- Automatic status update according to calendar meeting.
- Easily adding document attachment.
- Easily creating channel and communicating within team.
- Channel in which new text is there should be highlighted precisely.
- DM should be highlighted.