Overview
What is Slack?
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with…
Best collaborative tool to enhance your business
Slack - A well designed project management and communications software
Use Slack - To communicate and collaborate effectively
Slack - Communication and Collaboration Excellence
Easier tool for communication
convenient tool for communication with teammates
Slack is the best choice I made so far for my professional experience
Good tool, but lacking a calendar function is a weakness
Slack is the top app!!
Slack easy and useful
Loving Slack - changed our working lives!
Great collaboration software
Game Changer
Slack is AMAZING!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Chat (403)9.696%
- Mobile Access (380)9.292%
- Discussions (390)9.292%
- Notifications (399)8.989%
Reviewer Pros & Cons
Pricing
Free
$0
Pro
$7.25*
Business+
$12.50*
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
Project Management
Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation
- 7.8Task Management(247) Ratings
This includes the ability to plan, track, collaborate and report on tasks.
- 7Gantt Charts(61) Ratings
Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.
- 7.8Scheduling(205) Ratings
Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.
- 7.8Workflow Automation(222) Ratings
Workflow automation is the ability to route work requests along an approval process automatically.
- 9.2Mobile Access(380) Ratings
Mobile access is the ability to access the software from a smartphone or tablet.
- 8.2Search(378) Ratings
Users can search for related materials across files, discussions threads, schedules, etc. using project keywords or tags.
- 7.2Visual planning tools(149) Ratings
Includes visual tools such as pinboards, mind-maps, or charts for collaborative brainstorming and/or workflow planning.
Communication
Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.
- 9.6Chat(403) Ratings
Instant messaging tool allows users to communicate with select other users in real-time threads.
- 8.9Notifications(399) Ratings
Users can follow other users and/or join specific projects, electing to receive notifications when there are changes and updates.
- 9.2Discussions(390) Ratings
Users can join groups or message boards for forum-style collaboration.
- 8.2Surveys(243) Ratings
Users can create and participate in surveys to get input from other collaborators.
- 7.7Internal knowledgebase(243) Ratings
Users can author or access “How-to” help and reference tips about internal processes.
- 8.5Integrates with GoToMeeting(111) Ratings
Integrates with GoToMeeting for web conferencing.
- 8.5Integrates with Gmail and Google Hangouts(184) Ratings
Integrates with Gmail and Google Hangouts.
- 8.3Integrates with Outlook(122) Ratings
Integrates with Microsoft Outlook to tie in email threads.
File Sharing & Management
Features that allow collaborators to view, work on, and organize files.
- 8Versioning(180) Ratings
Users can access the most up-to-date version of a document, track changes, and revert to older versions if needed.
- 8.5Video files(333) Ratings
Supports video file types
- 8.5Audio files(328) Ratings
Supports audio file types, such as .mp3, .mp4, and .wav
- 8.1Document collaboration(265) Ratings
Users can edit files and attach comments to files.
- 8.2Access control(244) Ratings
Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.
- 8.1Advanced security features(208) Ratings
Includes advanced security features such as file encryption or remote data wipe.
- 8.8Integrates with Google Drive(213) Ratings
Integrates with Google's cloud storage platform, Google Drive.
- 9.1Device sync(267) Ratings
Device syncing that updates files connected to the cloud, keeping all files up to date regardless of where they are edited or viewed.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Slack?
Slack connects people with each other and with their tools and data, equipping teams to be productive and open up opportunities.
Slack Features
Project Management Features
- Supported: Task Management
- Supported: Scheduling
- Supported: Workflow Automation
- Supported: Mobile Access
- Supported: File tracking
- Supported: Tagging
- Supported: Search
- Supported: Integrates with other Project Management Tools
- Supported: Visual planning tools
Communication Features
- Supported: Chat
- Supported: Status updates and activity feed
- Supported: Notifications
- Supported: Comments and feedback
- Supported: Discussions
- Supported: User directory and online status
- Supported: Sharing and privacy
- Supported: Surveys
- Supported: Internal knowledgebase
- Supported: Integrates with Skype
- Supported: Integrates with GoToMeeting
- Supported: Integrates with Gmail and Google Hangouts
- Supported: Integrates with Outlook
File Sharing & Management Features
- Supported: Versioning
- Supported: Document files
- Supported: Image files
- Supported: Video files
- Supported: Audio files
- Supported: Document collaboration
- Supported: Shared folders
- Supported: Access control
- Supported: Advanced security features
- Supported: Integrates with Google Drive
- Supported: Integrates with SharePoint
- Supported: Device sync
- Supported: Web interface
- Supported: File change notifications
- Supported: Simultaneous editing
Additional Features
- Supported: Audio Conferencing
- Supported: Video Conferencing
- Supported: Sales Enablement
- Supported: Unified Communications as a Service
- Supported: Meeting Management
- Supported: Encrypted Communications
Slack Competitors
Slack Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(8210)Attribute Ratings
Reviews
(1-25 of 403)Slack: Communication and integration made Easy!
- Integration with 3rd party apps
- Send Files
- Chat
- User interface can be improved
- Search Functionality within chat
- Video buffering issue
Best collaborative tool to enhance your business
- Slack call
- chat
- channels
- voice during the call breaks need to be improved
- Slack channel engagement
- joining people in the call
- Multiple projects group can be created and managed seamlessly
- Ease of communication between different project stakeholders
- Ease of sharing files and linking with external softwares like jira
- One major issue i encountered multiple times was in receiving the OTP while creating an account. It takes too much time, and sometimes the verification OTP didn't even come the whole day on the mentioned email id.
Use Slack - To communicate and collaborate effectively
- UI is very user friendly and intuitive
- Huddle feature in Slack saves a lot of time in organizing and sharing links to connect. It comes as a saviour especially when adhoc calls are needed for short durations.
- Ability to segment groups based on your criteria.
- Huddle while a great feature often has issues in terms of connectivity. At least once a week, I face an issue when I am not able to hear the other person or vice versa. Slack can work on improving this further.
- Slack should have an option to add color to FONTS or increase or decrease the font size. I sometimes feel that I have to use the CODE option to mark lines in RED that need attention.
Slack - Communication and Collaboration Excellence
- I can see the entire history of all the messages I ah exchanged with a person. I can also have access to all the files we have shared between each other.
- It helps me create groups which facilitates collaboration between multiple stakeholders.
- I can huddle anyone at anytime and the audio is very clear. I have the ability to share my screen as well, which is very helpful.
- I can set reminders to messages and Slack reminds me about them.
- Slack needs to have a task management tool also. This would be very helpful to keep track of my tasks as well as keep a check on my team members tasks.
- I am not aware of many of the automations that can be used in Slack. Conducting educational sessions and providing demos about features would help in adoption of them.
- Sometimes huddle does not work as expected. I witness some glitches where my screen is not shared. But this happens rarely.
Easier tool for communication
- easier communication
- collaboration
- information sharing
- search feature limitations
- file management
convenient tool for communication with teammates
- easier communication
- voice messages
- increased efficiency
- notifications have issues
- voice recording transcripts are not accurate
- Communication
- Project Management
- File Sharing
- Integrations with various Apps
- Backup of messages for low tier packages
- Nicer way to show the data from integrated apps
- Time zone / Notifications
Good tool, but lacking a calendar function is a weakness
- Emojis
- Integration with Zoom (huddle)
- Keeping you organized and up to date
- Hard to find where to create a channel
- It can get overwhelming
- Search
Slack is the top app!!
- entire organization communication
- internal team communication
- reminders
- integrations
- the search feature is not always the best.
Slack easy and useful
The use of huddle for a voice call and video sharing is very useful.
- Quick communications
- Ability to reach colleagues very quickly
- Ability to chat with customers quicker than using emails
- Setting of status
- Searching of messages
- Way to organize chats based on tags
Loving Slack - changed our working lives!
- Teamwork
- Brainstorming
- Collating innovative ideas
- Integration to project planning apps
- Integration with email
- Dashboard to plug in database for dev stats
Great collaboration software
- Scheduling messages for later
- Sharing documents and files
- Huddling (video and audio)
- Sharing images
- Integrating with HubSpot and other apps
- Grouping of conversations in one place
- Screen sharing interface on huddles
- HubSpot notifications could be disappearing
Game Changer
- Team Collaboration
- API Links to other Applications
- User Friendliness
- Mobile experience / great app
- More flexibility on pricing
- Video conferencing
- Knowledge Base
With video calls, we could eliminate other applications.
Slack is AMAZING!
- team collaboration
- simple, easy to use interface
- More reliable than Microsoft Teams
- cost and pricing
- huddles and calling
- integrations with 3rd party
Usability of Slack.
- Cascading report to our team.
- Escalating the important case.
- Communicating to each other.
- Slightly enhancing the letter font.
- Adding some features that may help.
- Removed some slight glitch.
First Choice For Reliable Company Chat
Slack allows you to create channels for departments and topucs and giving everyone granular access. It's even possible to workw ith externals by giving them guest access to specific channels, or to collaborate with different Sack teams outside of your organisation, simply by linking channels.
- Clean UX
- Granular notification settings
- Integrated Video calling
- Cross-org collaboration
- Pricey for enterprises
Slack allows us to thrive.
- External channels for clients and suppliers.
- Automation with app integrations.
- High visibility of projects to everyone on the team.
- It can get a bit noisy with lots of channels and threads in particular.
- Some people take a little while to get used managing comms.
- It can be hard to find a particular discussion once its a bit older and buried in other messages.
Very effective communication tool with robust features
We have numerous different channels for different functions at the company (marketing, creative, sales, general chat, random). It's a great way to connect with people in other departments, which can be particularly nice in an entirely remote company.
- Organized chats
- Search feature with advanced filters
- Custom layouts
- APIs with other apps for seamless integration
- Syncs with my calendar to provide reminders
- Clearer step-by-step instructions on setting up integrations
- Easier 'reminder' features for responding to messages
You can also immediately start a zoom meeting. Easy features that can be activated with just a forward slash.
Near perfection
We call each other through Slack, share updates in main channels and use the group chat functionality to ensure we're all on the same page as to where we are on a day-to-day basis.
In short, Slack allows us to function as a remote company in the same way we would in an office.
- Direct messages
- Channels
- Reminders
- Integrations
- Threads
- Canvas
The ability to separate colleagues into the channels they will find most relevant and also how quickly you can create direct messages and 'huddles' (calls) mean that you hardly notice you're not in a building with your colleagues. Top marks!
Slack is another level
- Real-time communication
- Bots with reminders
- Integration with third-party tools
- Screen sharing quality
- Catch up feature in the desktop version
- Read messages keep as unread sometimes
Less appropriate: Share sensitive data; Peer-programming with screen sharing; Share large files; Project management.
It's like social media platform in a professional setting
- Slack is good for managing threads
- Slack is great when you want to escalate things with proper documentation
- Slack has good features that allows the user to customize the thread
- Design of the interface
- Customizability
- Loading speed
Slack is a great tool for remote and hybrid companies!
- chat
- integration with external services
- web calls
- small issues with notifications in desktop app
Slack- by far the best communication tool!
- Communication
- Collaboration
- Simplicity
- Interactions
- Huddles can be tricky to share screens
- Sometimes Huddle audio is poor
- Channels can get old and repetitive
Slack is a masterpiece for collaboration
- easy to use
- complete
- integrations
- rock solid
- weight of the client
- integration with external users requests several operations to be set
- pricing