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Slack

Slack

Starting at $0 per month per user
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Overview

What is Slack?

Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with…

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Recent Reviews

Slack easy and useful

9 out of 10
March 13, 2024
Incentivized
We use Slack with channel to set specific scope discussions on products, teams and direct chat communications among the employees. It is …
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Game Changer

8 out of 10
March 11, 2024
I wanted to share my positive experience with implementing Slack at work. It has truly been a game-changer for our inter-office …
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Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (404)
    9.6
    96%
  • Mobile Access (381)
    9.2
    92%
  • Discussions (391)
    9.2
    92%
  • Notifications (400)
    8.9
    89%

Reviewer Pros & Cons

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Pricing

View all pricing

Free

$0

Cloud

Pro

$7.25*

Cloud
per month per user

Business+

$12.50*

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://slack.com/pricing?d=7013y000001…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.9
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.6
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.4
Avg 8.1
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Product Details

What is Slack?

Slack is a Digital HQ
As the command center of the workday, Slack provides a flexible way to work with people, apps and partners in one space.

The new space for success
Slack connects people with each other and with their tools and data, equipping teams to be productive and open up opportunities.

Transform Teamwork
Working together in channels—dedicated spaces built around specific projects and initiatives—keeps the right people and information in one place.

Embrace Flexibility
Huddles let teams chat over audio instantly, with the option for video and screen sharing with the tap of a button.

Work Faster
With clips, teams can create audio, video and screen recordings to share updates, walk through demos or talk out an idea with more clarity (and personality).

Extend Collaboration
Slack Connect lets users work alongside external partners and customers in Slack channels, to speed up projects and strengthen relationships.

Integrate Tools
From project management tools to a daily calendar, Slack integrates with more than 2,400 applications.

Automate Tasks
In Slack, users can turn routine meetings and tasks like standups, approvals and requests into automated workflows.


Slack Features

Project Management Features

  • Supported: Task Management
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Tagging
  • Supported: Search
  • Supported: Integrates with other Project Management Tools
  • Supported: Visual planning tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with Skype
  • Supported: Integrates with GoToMeeting
  • Supported: Integrates with Gmail and Google Hangouts
  • Supported: Integrates with Outlook

File Sharing & Management Features

  • Supported: Versioning
  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Document collaboration
  • Supported: Shared folders
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Integrates with SharePoint
  • Supported: Device sync
  • Supported: Web interface
  • Supported: File change notifications
  • Supported: Simultaneous editing

Additional Features

  • Supported: Audio Conferencing
  • Supported: Video Conferencing
  • Supported: Sales Enablement
  • Supported: Unified Communications as a Service
  • Supported: Meeting Management
  • Supported: Encrypted Communications

Slack Integrations

Slack Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The company has raised $340M in funding and boasts 800k users.

Slack starts at $0.

Microsoft Teams, Google Chat, and Discord are common alternatives for Slack.

Reviewers rate Chat highest, with a score of 9.6.

The most common users of Slack are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(8210)

Attribute Ratings

Reviews

(76-100 of 404)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Slack helps in doing instant communication with the colleagues and other professionals. You can share your screen to your teammates during meeting. The huddle facility is great. You can add reminders for your task. Taking updates from your team mates using task reminder. This is the perfect tool for an organization. You can add other users also in your communities to have a discussion.
Rishi Mahecha | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have been using Slack for more than one year now and we continue using it. It's great for communicating with the whole team. We have group calls and share documents and all other kinds of files. We use different bots in it as well. We have all kinds of channels and groups for public and private settings. We can add reactions to it too that's fun for the team. We have offices in different locations and with Slack it's very easy to keep the whole team up to date with all the things. Now they have added a new note feature as well that comes in handy.<br>You add your google calender to it and they send reminders. And you can edit the message in case you wanna change it. You can schedule messaged to be sent.
ekta lodha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are using Slack for connecting with our team mates and also there are multiple threads and channels which are created where we can get all the documentation if anyone is new to out project. We can reply to particular thread, add reactions, pin the messages. So multiple features are there which are helpful for us in our daily life
Score 9 out of 10
Vetted Review
Verified User
Slack made internal communication so much easier since the pandemic. No more lost emails or unseen notification. Every team can have it's own channel, every project can too! With multiple integrations from Bitbucket, Google Calendar and so on, productivity has skyrocketted. Let's not forget the integration of ou best buddy, /giphy, to integrate fun gifs to the conversation.
May 04, 2023

I love SLACK!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use slack everyday to communicate with my Team and Managers. It also allows me to talk and collaborate as a group. My favorite part is the slack channels so that I can stay up to date with current in real time updates for the company as well as specific offices. Huddling is something i've only seen SLACK have!! Really cool feature, makes it very easy to hop on a quick call and lets others know your busy. My other favorite feature would be that it integrates with Google calender and it automatically updates your status to let others know your in a meeting and until what time.
April 28, 2023

Slack review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
My whole team uses Slack to communicate with each other, we have different channels where we find out about new company news, we also have private groups for different business areas. It is very useful, we can also link other applications, this makes it easier for us to remember meetings, presentations, among other things
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We all work remotely around the globe. This is a great way for us to keep track of important documents, hop on a quick chat or just share in comraderie overall.

It keeps the work at home alone feelings at bay and helps us to collaborate easily and efficiently.

Pinning important posts keeps just what we need at our fingertips.

It’s easy to use, I can mute or block when I need time away. My only complaint is the mobile app doesn’t alert me every time a message comes in, causing me to reply later than I would sometimes like. Perhaps that’s user error.
Manuel Felipe Díaz Rangel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Slack is the main communication tool inside Frubana. After it was implemented I was able to witness an increase in alignment and a decrease in meeting time a week. Slack is faster than email and allows you to easily create groups with contacts inside or even outside your company. It brought speed to communication. It is an essential tool for fast-growing companies
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use dedicated channels for specific projects and invite only those involved in that aspect or area rather than the whole team. We're able to share in-progress designs and decks to get feedback rather than via email. It also stores all files so we can reference previous versions or directly send files to team members. It can get cumbersome to find things but the search is great.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Slack is our main form of communication between our team internally and with our customers/clients. We use the features of Slack Connect to connect with our users at the companies we serve. We use Slack to quickly communicate with team members, share documents, integrate with other software products such as ClickUp, Front, and Google Workspace, and talk with our users directly in order to facilitate quick action. It's another tool we can use to meet our users where they are rather than relying on a singe communication line.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Slack for business communication within the organization. It helps us organize how we want to reach out to teams, and individuals. Options to communicate with a group, one on one, make calls, push alerts, and make reminders are all great features we need in daily work life and Slack does a great job of supporting that. Integration with tools like GitHub, Jira, CircleCI, Google Calendar, etc. makes lives easy and systems effective.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In my organization, Slack is been used especially for the communication purpose and exchanging of files. It's simple to use & the best platform to communicate in the organization. One can only chat or reply to a particular conversation by mentions in channels. No need to take any admin's permission to join channels. It can also be said the Social-Media of an organization. It's a comprehensive tool that every organization wants for meet & greets, project discussions, file transfers etc. It is said to be an excellent tool for any organization, but it can be a big move if they increase the upload & download speed as well.
Liza Verma | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Slack is one of the easiest-to-use professional platforms. It is like a Corporate WhatsApp. The User interface of Slack is just so perfect. I have been using this platform for quite a long time and have never faced any sort of issue. Any one can easily use it without facing any difficulty.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My company uses Slack every day for employee communication. It is our main form of communication, especially as we are now fully remote. It provides an easy way to quickly get in contact with other employees. The many features of Slack help us stay organized as well as build culture with the many fun aspects of it. Integration is seamless and the app is also an awesome feature.
Adil Khan Robin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Slack to communicate effectively, and it helps our teams collaborate, interact, and secure device data syncs. It has alerts, audio calls, emojis, etc., which makes it great for groups, and we use it for individual and company-wide communication, entertainment, and props. Slack simplifies file sharing. Using channels simplifies group chats and integrates with applications like JIRA, which can post alerts and notifications into a channel for monitoring.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have been using Slack as the only communication medium to interact internally with anyone in our organization, it is the most convenient method to interact and discuss. The huddle/call feature in the Slack is also an amazing feature which helps to get connected to any user instantly with great voice quality, also offering the screen sharing features. I must say that Slack has helped so much to simplify the interaction procedures with so cool interacting platform. We have been using this on daily basis to deal all type of issues to discuss and fix. The mobile, web and application versions also adds a great advantage to the users to stay connected anywhere and anytime. Overall it's the most amazing and high performing portal.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Slack allows our company to effectively communicate internally between members of the team. Additionally we can communicate with other companies through Slack Connect. The software is robust and has functionality that allows us to set reminders, manage communication through various group threads, and integrates with many other important software in our tech stack. We haven't experienced many bugs or down time with the software. The dev team is committed to updates and making sure the software stays up and running at all times.
April 17, 2023

slack communications

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Communication between team members and client and users is made easier with slack.<br>Has many features and attributes that makes the application UI interesting.<br>the flexibility and adaptability that the app provides is very convenient and efficient.<br>Makes it easy for users to use the application.<br>Very friendly interface.<br>Helps create separate channels for individual and group conversations.<br>easy to adapt and understand. <br>Do not take much effort to study the features.<br> Very conveniently put for all age groups to access. <br>
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  1. Internal communication between team members and teams.
  2. External communication and support to customers.
  3. Bots to automate a lot of tasks, reminders and program updates.
  4. Polls and forms to gather feedback on various things.
  5. Slack huddle to quickly transfer context on work.
  6. Manage multiple programs and work streams.
  7. Connection with multiple apps is super helpful and powerful.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We communicate via slack in our company. We have different channels for each projects and some common channels where we discuss things not related to work. Slack supports many integrations with different applications like Trello, GitHub, google calendar etc. This really helps us to get real time updates from those applications.
Aline Rodrigues | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Slack as our first tool for communication between the team. With slack, more then communication, we integrate other apps that we use in the company with makes everything easier. Also, I use tools to motivate, engage and remind my team about important events in the company and other.
Valay Churi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Slack as our communication medium through the organizations. Furthermore, as slack integrates only with everything, we use it for our sales process too. We have integrated in with calendar and Hubspot to get updates on demo requests, sign ups and calendar blocks from our website.
Slack also allows different channel creation for ideation, internal management discussion and interact through huddles with employees
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