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Slack

Slack

Starting at $0 per month per user
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Overview

What is Slack?

Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with…

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Recent Reviews

Slack easy and useful

9 out of 10
March 13, 2024
Incentivized
We use Slack with channel to set specific scope discussions on products, teams and direct chat communications among the employees. It is …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (405)
    9.6
    96%
  • Mobile Access (382)
    9.2
    92%
  • Discussions (392)
    9.2
    92%
  • Notifications (401)
    8.9
    89%

Reviewer Pros & Cons

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Pricing

View all pricing

Free

$0

Cloud

Pro

$7.25*

Cloud
per month per user

Business+

$12.50*

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://slack.com/pricing?d=7013y000001…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.8
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.6
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.4
Avg 8.1
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Product Details

What is Slack?

Slack is a Digital HQ
As the command center of the workday, Slack provides a flexible way to work with people, apps and partners in one space.

The new space for success
Slack connects people with each other and with their tools and data, equipping teams to be productive and open up opportunities.

Transform Teamwork
Working together in channels—dedicated spaces built around specific projects and initiatives—keeps the right people and information in one place.

Embrace Flexibility
Huddles let teams chat over audio instantly, with the option for video and screen sharing with the tap of a button.

Work Faster
With clips, teams can create audio, video and screen recordings to share updates, walk through demos or talk out an idea with more clarity (and personality).

Extend Collaboration
Slack Connect lets users work alongside external partners and customers in Slack channels, to speed up projects and strengthen relationships.

Integrate Tools
From project management tools to a daily calendar, Slack integrates with more than 2,400 applications.

Automate Tasks
In Slack, users can turn routine meetings and tasks like standups, approvals and requests into automated workflows.


Slack Features

Project Management Features

  • Supported: Task Management
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Tagging
  • Supported: Search
  • Supported: Integrates with other Project Management Tools
  • Supported: Visual planning tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with Skype
  • Supported: Integrates with GoToMeeting
  • Supported: Integrates with Gmail and Google Hangouts
  • Supported: Integrates with Outlook

File Sharing & Management Features

  • Supported: Versioning
  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Document collaboration
  • Supported: Shared folders
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Integrates with SharePoint
  • Supported: Device sync
  • Supported: Web interface
  • Supported: File change notifications
  • Supported: Simultaneous editing

Additional Features

  • Supported: Audio Conferencing
  • Supported: Video Conferencing
  • Supported: Sales Enablement
  • Supported: Unified Communications as a Service
  • Supported: Meeting Management
  • Supported: Encrypted Communications

Slack Integrations

Slack Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The company has raised $340M in funding and boasts 800k users.

Slack starts at $0.

Microsoft Teams, Google Chat, and Discord are common alternatives for Slack.

Reviewers rate Chat highest, with a score of 9.6.

The most common users of Slack are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(8211)

Attribute Ratings

Reviews

(176-200 of 405)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
  • It is easy to use and communicate with Slack.
  • I can send documents in Slack itself.
  • We have text formatting options also in Slack.
  • The searching of a particular Slack channel is difficult.
  • The usage of mobile Slack is difficult compared to desktop.
  • Sometimes, it is slow maybe due to some problems.
Anurag Bharti | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Chat with peers through direct messages.
  • To discuss in quick huddle.
  • Chat in various channels.
  • To reply on threads.
  • Whenever we huddle and share the screen it hangs a lot.
  • Huddling with peers sometimes have voice lag.
  • Screen freezes after huddling with the screen share end and when the user wants to chat with peers.
January 18, 2022

Catch up with Slack!

Score 9 out of 10
Vetted Review
Verified User
  • Slack Channels for different groups of individuals for different initiatives.
  • It is very easy to sign up for and use as a tool - Intuitive.
  • The "Threads" feature is very helpful in NOT missing out any replies
  • Ability to Save convos that you might want to return to is very helpful
  • Screensharing with zero overhead
  • Connectivity with external vendors over slack
  • Reflecting the availability status of an individual based off of integration with other products e.g., Microsoft Outlook. Currently, it does indicate that there is a meeting on Outlook but syncing the status takes it a step further.
  • Search feature can be made better with the ability to search based on a certain criteria like a Person etc. This feature is not as mature as it can be.
January 18, 2022

Great communication app

Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • If a message was missed, then Slack will send an email at the end of the day
  • I would like app to send notifications if there are messages in channels and a user is not tagged
December 30, 2021

Using Slack every day

Score 10 out of 10
Vetted Review
Verified User
  • On time notifications.
  • Helps communication within the team.
  • Integrations are easy to create.
  • Wider the range of the type of notifications to be sent.
Sushant goyal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Document delivery.
  • Messaging to various people at once.
  • Using 3rd party apps integration.
  • It lags sometime. I don't know what particular thing makes it lag.
  • Hard to use, as it contains many feature which are difficult to understand.
  • More proper documentation or lectures for learning this app.
Helen Mathew | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Slack's Integration with other task management and office tools.
  • Simple user interface.
  • High customization options.
  • Cost is a bit higher compared to similar platforms.
  • Audio and Video quality is not up to mark, at times.
  • Some enterprise features are missing.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Allows me to keep personal and professional communication private.
  • Allows me to quickly communicate with exactly the people I need.
  • Allows me to send all sorts of documents and media with ease.
  • Too many channels and things get confusing.
  • Navigation can be smoother.
  • So many plugins and options but you don't always know what is possible.
Score 10 out of 10
Vetted Review
Verified User
  • Ability to gather all the people in the project in one connected channel
  • Quick and spontaneous one-on-one or group calls using the huddles
  • Constantly adding relevant features: e.g. record and send voice messages
  • Ability to integrate Google Drive and Google Docs
  • [The ability to] see if people [are] active despite the status they choose to [display].
  • The way it shows unread messages can be improved. Once you read them, they still appear highlighted in the original channels.
Mst Rahima Khatun | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Improves communication between departments, as well as the ability to contact and notify people quickly.
  • With a variety of color schemes, the user interface has a distinctive appearance.
  • It speeds up the update process, and the two-factor authentication provided by Google Authenticator is dependable and error-free.
  • Using Slack on a mobile device is just as easy as using the desktop version, and the Huddle feature has made it even more convenient.
  • The program occasionally freezes, probably due to overload, but it isn't delightful.
  • The options for formatting text in messages are limited, and Slackbot doesn't always work as intended.
Score 8 out of 10
Vetted Review
Verified User
  • Integrates with different software
  • Share your status with your team
  • Use reminders
  • Web users sometimes shows offline
  • [The] mobile app is not working on real-time
  • Sometimes [the] mobile app [does] not work properly
November 19, 2021

Keep calm and Slack! 👍

Abigael Camille Bondoc | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
  • Improves communication across departments
  • Helps a lot in getting a quick update
  • Easy to talk with someone ever since the Huddle feature came out
  • Customizable profile
  • Video call on slack has always been hard though
Score 10 out of 10
Vetted Review
Verified User
  • Slack is very intuitive. It's easy to learn and easy to use.
  • The integrations are seamless and make life much easier.
  • The UI is easy on the eyes and enjoyable to work in.
  • Notifications can be customized to make sure you see messages when you need, and don't when you don't want to.
  • Stacking multiple "workplaces" allows you to connect with multiple networks within a single app.
  • Workflow [automation is] very powerful and helps simply otherwise messy/manual processes.
  • Very powerful search function, able to easily find anything you're looking for.
  • Copy/pasting text from slack can sometimes have weird formatting to it. Forces you to paste without formatting which can remove formatting that you want to maintain. By default, when you comment on a thread, it opts you into notifications for future comments on that thread. Would be nice to have this default to opt-out, and have the choice to opt-in instead.
November 17, 2021

The Slack you must have

Benjamin Young | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Video conferencing
  • Break out team groups for group communication
  • Project management
  • Some of the configuration changes are hard to find and navigate.
  • Some management changes are split between the computer application and the web app and then they sink between the two.
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