Use Slack - To communicate and collaborate effectively
We use Slack for internal organizational communication. We have also connected several apps to Slack: 1) CRM to Slack to inform us in …
Starting at $0 per month per user
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What is Slack?
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with…
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Popular Features
- Chat (400)9.696%
- Mobile Access (377)9.292%
- Discussions (387)9.292%
- Notifications (396)8.989%
Reviewer Pros & Cons
Pricing
Free
$0
Cloud
Pro
$7.25*
Cloud
per month per user
Business+
$12.50*
Cloud
per month per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://slack.com/pricing?d=7013y000001…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is Slack?
Slack is a Digital HQ
As the command center of the workday, Slack provides a flexible way to work with people, apps and partners in one space.
The new space for success
Slack connects people with each other and with their tools and data, equipping teams to be productive and open up opportunities.
Slack connects people with each other and with their tools and data, equipping teams to be productive and open up opportunities.
Transform Teamwork
Working together in channels—dedicated spaces built around specific projects and initiatives—keeps the right people and information in one place.
Embrace Flexibility
Huddles let teams chat over audio instantly, with the option for video and screen sharing with the tap of a button.
Work Faster
With clips, teams can create audio, video and screen recordings to share updates, walk through demos or talk out an idea with more clarity (and personality).
Extend Collaboration
Slack Connect lets users work alongside external partners and customers in Slack channels, to speed up projects and strengthen relationships.
Integrate Tools
From project management tools to a daily calendar, Slack integrates with more than 2,400 applications.
Automate Tasks
In Slack, users can turn routine meetings and tasks like standups, approvals and requests into automated workflows.
Slack Features
Project Management Features
- Supported: Task Management
- Supported: Scheduling
- Supported: Workflow Automation
- Supported: Mobile Access
- Supported: File tracking
- Supported: Tagging
- Supported: Search
- Supported: Integrates with other Project Management Tools
- Supported: Visual planning tools
Communication Features
- Supported: Chat
- Supported: Status updates and activity feed
- Supported: Notifications
- Supported: Comments and feedback
- Supported: Discussions
- Supported: User directory and online status
- Supported: Sharing and privacy
- Supported: Surveys
- Supported: Internal knowledgebase
- Supported: Integrates with Skype
- Supported: Integrates with GoToMeeting
- Supported: Integrates with Gmail and Google Hangouts
- Supported: Integrates with Outlook
File Sharing & Management Features
- Supported: Versioning
- Supported: Document files
- Supported: Image files
- Supported: Video files
- Supported: Audio files
- Supported: Document collaboration
- Supported: Shared folders
- Supported: Access control
- Supported: Advanced security features
- Supported: Integrates with Google Drive
- Supported: Integrates with SharePoint
- Supported: Device sync
- Supported: Web interface
- Supported: File change notifications
- Supported: Simultaneous editing
Additional Features
- Supported: Audio Conferencing
- Supported: Video Conferencing
- Supported: Sales Enablement
- Supported: Unified Communications as a Service
- Supported: Meeting Management
- Supported: Encrypted Communications
Slack Competitors
Slack Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020.
The product is free to use, and also has paid plans with more features and greater controls.
The company has raised $340M in funding and boasts 800k users.
Slack starts at $0.
Reviewers rate Chat highest, with a score of 9.6.
The most common users of Slack are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(8207)Attribute Ratings
Reviews
(26-50 of 400)Companies can't remove reviews or game the system. Here's why
February 12, 2024
The Efficient Way to Collaborate and Communicate with Your Team
- Slack is pretty awesome for team chats
- Very easy to setup new workspaces and channels
- Expensive plan
- Message history get lost
- Limited users in huddle
January 14, 2024
An indispensable tool for Power Users
- Channels for discussions
- Ability to remind and schedule messages
- Ability to deal with multiple communities
- Huddle often has some or the other issue with respect to connectivity
- Searching within threads can be nightmare. Message which are several weeks old are really hard to find.
- The FTUX can be better. Hard to find keyboard shortcuts for frequently used functions.
January 11, 2024
Good for remote working
Score 9 out of 10
Vetted Review
Verified User
- Good for casual / social conversations
- Reduce email inbox 'flooding'
- Syncs well with Outlook calendar
- Allow non paid premium users access to old messages
- Allow easier re-connection if somebody deletes their app
January 09, 2024
Slack Builds Team Collaboration on the Fly
- on-demand communication
- works great with any browser or device
- allows us to attach documents and link to websites without any issues
- love the emojis it offers!
- Wish it would have a library of Giphys or just a better way of finding them.
- Calendaring would be nice
January 04, 2024
Enjoy using Slack daily as a remote employee
Score 10 out of 10
Vetted Review
Verified User
- Moment by moment chatting
- Groups
- Emoticons
- Acknowledments
- Threads
- When has someone seen a message
- Has seeing a message mean it's been viewed? Not necessarily
January 04, 2024
Slack from Customer Support POV
- Communicate things with people within the organisation
- Create teams to discuss particular topics
- Calls are integrated and allow to share screen for a better and quicker comm
- Share and manage files attached to conversations
- Sometimes the search using keywords doesn't work really well
- During calls the sound may be not the best or sometimes it is lost which led you to have to close the app and reopen it again
- It would be nice to have the option to add images in between of text
- User administration
- Team communication
- Integrations
- More readily accessible administrative options
- Pricing
December 29, 2023
Modern and User Friendly Instant Messaging and Communication
- User friendly
- Visually appealing
- quick and easy emoji reactions
- able to upload your own emojis
- easy to use
- easy to add and invite others
- I would like to be able to change themes or colours
- I would like to be able to have 10 people in a DM as opposed to just 8
December 29, 2023
Slack + [...] = Yes!
- Canvas
- Channels for different topics/projects
- Notification customization
- That Huddle ringing music...don't you change a thing
- Integrations with other apps can be a little buggy
- There is only a vertical list view of channels. Perhaps have the option of a "gallery" view for those who are more comfortable with that view. (iOS Finder has this feature)
December 29, 2023
Easy like a text message
- quick
- user friendly
- good settings
- I would like to see a send button so it does not automatically send when hitting enter
- I think it would be nice to store more messages
December 15, 2023
Slack Review
- Group Messaging.
- Instant Messaging between two individuals.
- Integrates well with our Host Analytics application.
December 11, 2023
Play as a team player every day in an easy way
- Connecting the whole company in different group chats, all at once and #hashtagging and @tagging
- Saving, pin and organizing comments you would like to do so
- Having one Unread folder to make your life easier
- Having an interface to be used with external clients + a nicer filter to compete with other meeting apps
- Always add new integrations such as we do have today with Lattice and Donut
- Love the search field but I didn't find by myself that tool - could be more visible
December 06, 2023
Slack is the best all-around tool for intercompany communicating
Score 8 out of 10
Vetted Review
Verified User
- Huddles
- Keeping record of messages / threads
- Easy way to managing shared files
- An "Offline" version when the app experiences an outage
- A way to leave a channel without it notifying everyone
- Recording huddles is not yet a function
December 04, 2023
Slack as a user-friendly form of communication for every employee
- Integration with different software and website such as Google, Zendesk, and ZIP.
- Workflow in slack channels that make monitoring of requests from various users easy
- User friendly features such as Canvasses, Later, and in-app calls.
- Call scheduling that can be an alternative for google meet
- Signing of document inside Slack
- Notification for "react" or "reactions"
December 01, 2023
Slack is good but can be better :)
- Many plugins to make use of, like voting tool, gif, auto messages
- Creating channels is easy, then messages can be limited to the people who are interested in the topic
- You can react to people's messages instead of replying, that is more efficient
- I hope Slack only show the number of new messages I receive, not including the reactions on my messages
- There can be a better way to organise the channels. When there are many channels, it becomes messy and difficult to follow
November 29, 2023
Slack, good if you need to chat
- Instant communication with the ability to snooze notifications
- Allows you to share documents and refer to them at a later time
- Allows you to set your status so that you aren't constantly interrupted with messages if you are working closely on a project
- Needs the ability to select specific gifs, the interface to send gifs is clunky
- When additional channels are created, it's hard for participants to keep up on the channels that include info for them, basically requires that they are "at mentioned" or they get ignored
- It would be nice to be able to hide channels you don't care about
November 27, 2023
Slack - one-way ticket to communicate!
- Communication
- Nice graphics
- Fun emojis
- Search bar
- More emojis
- easy way to insert gifs
November 24, 2023
Always in the Know. Always There.
- Organize messages based on individual or specific topic
- allows you to attach documents and images to a chat
- tagging features that allows you to be notified when someone is chatting with you directly in a group setting
- sometimes the notifications hiccup
- the new update doesn't allow you have the side bar with a pinned message open
- sometimes channels with new messages go to the top of the list and sometimes they do not
November 22, 2023
Tool for Efficient Communication with Teams
- Separate channels for discussion
- Messaging with teams
- Integration with well known apps
- Pricing structure for SME
- Better UI for threads
- Hard to find previous discussion in threads
November 20, 2023
The best communications tool for your organization
Score 10 out of 10
Vetted Review
Verified User
- Ad hoc audio and video calls
- Private and public group chats within the organization
- Integrations with 3rd party products
- Search results to be organized by date or relevance
- Enhanced video conferencing
November 13, 2023
Slack Review
- Sharing Information
- Sharing Documentation (like attachments)
- Providing instant alerts for new messages
- Sending DMs to team members
- Seach filters for finding old information
- Finding unread alerts can be tricky
- Seperation of posts
- Confusion on features of free / paid plans
November 13, 2023
no more slacking with Slack
- integrations
- notifications management
- user friendly
- better gifs integration
November 09, 2023
Powerful team collaboration and communication tool.
- Automated Notifications: Integrated tools like Jira, Trello, and Google Drive to receive automated notifications and updates directly in Slack, improving visibility and efficiency within the team
- Message Encryption: Slack encrypts the messages in transit and at rest, ensuring the security and privacy of sensitive information and making our IT team's life much easier.
- Reminder Bots: We used Slackbot to set reminders, automate follow-up actions, and provided information based on user queries.
- SurveyMonkey Integration: Integrated our Slack with SurveyMonkey to distribute surveys and collect feedback from team members, streamlining the feedback-gathering process which was a huge support to our HR and Admin team.
- While threads exist to keep conversations organized, managing and finding threads within channels can be cumbersome. Enhancements in thread management and search capabilities could be beneficial.
- Slack has a limit on the size of files that can be directly uploaded. Increasing this limit or providing smoother integration with external file-sharing services could be beneficial.
- Managing guest access can be cumbersome, and simplifying the process for inviting and controlling guest users would be beneficial.
- Slack primarily operates within individual workspaces, making it challenging to collaborate across different workspaces. Enhancing features for inter-workspace communication could improve collaboration for organizations with multiple Slack instances.
November 03, 2023
How Slack helped grow our ARR!
- Direct Communication
- Creating threads to align with different products
- Integration with other applications with helps with organization and planning
- Using Canvas in channels can be improved and highligted.
- Wish we could add message templates. For example, when creating a bug report, I always have to rewrite the template (or copy it from a notepad)
November 01, 2023
Slack communication
Score 9 out of 10
Vetted Review
Verified User
- Super fast
- Accurate
- Ease of communication
- Clarity in audio
- Offline calls
- Pin the history for messages