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Smarsh Communications Intelligence Platform

Smarsh Communications Intelligence Platform

Overview

What is Smarsh Communications Intelligence Platform?

Actiance was a social media compliance and archiving platform acquired by Smarsh in November 2017. It is now part of the technology underlying the Smarsh Communications Intelligence Platform. Actiance products Vantage and Socialite are now Connected Capture. Actiance Alcatraz…

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Recent Reviews

Actiance USG

9 out of 10
July 26, 2014
Incentivized
A compliance solution was needed for tracking and logging of IM conversations. The Actiance USG solution (formerly FaceTime) was decided …
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Pricing

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What is Smarsh Communications Intelligence Platform?

Actiance was a social media compliance and archiving platform acquired by Smarsh in November 2017. It is now part of the technology underlying the Smarsh Communications Intelligence Platform. Actiance products Vantage and Socialite are now Connected Capture. Actiance Alcatraz is now Connected…

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  • No setup fee

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Smarsh Communications Intelligence Platform?

Smarsh Communications Intelligence Platform Competitors

Smarsh Communications Intelligence Platform Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Security
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Reviews and Ratings

(2)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Will Jordan | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use the Vantage 2013 product for archiving and compliance across the whole enterprise. I work for a power company, and we are highly regulated. Ethical walls must be in place between specific departments across the organization.
  • Discovery: It allows for easy discoveries by the compliance and cyber security departments.
  • Ethical walls: This keeps certain departments from talking to each other.
  • Very granular control. This is a big product meaning you can get very detailed with it.
  • Once it's configured and running, we hardly ever have any issues.
  • The product is great but very complex. Technical support has always been an issue for us.
I give them a 7, because it is a good product and pretty much the only game in town. I'm still unhappy with the technical support side, or I would have rated it an 8. They are extremely expensive as well.
4500
We have a Microsoft Lync environment. We use the Vantage Servers to maintain compliance via archiving, ethical wall and discoveries. The people don't really know
It's the only product at this time that meets all of our requirements.
July 26, 2014

Actiance USG

Score 9 out of 10
Vetted Review
Verified User
Incentivized
A compliance solution was needed for tracking and logging of IM conversations. The Actiance USG solution (formerly FaceTime) was decided as the product to use due to its robust capabilities and ease of implementation. Although it was purchased for one department it was quickly integrated across the organization. Once deployed it's full range of options were immediately put to use to help with various security related needs.
  • Filtering capabilities for both URL and Social Media were easy to implement and manage by the security team. These features allow you to grant or deny access to various user groups as needed all the way to an individual grant or deny. It offers a vary large robust list of configuration options.
  • If you have a need for storing and later discovering Instant Messaging conversations or even messaging in social media then this is the tool to deploy. At that time when we chose this product, none of the other products were capable of meeting the feature set that Actiance offered.
  • Ease of deployment. Its abilities for integration with LDAP and Active directory give a wide set of deployment options.
  • Its configuration options were very large and required a good deal of time to learn all of the various settings.
This appliance is well suited for organizations that have a need to monitor, moderate, or log social networking site use or the use of any website. It is a very solid tool for any information security department to have at their disposal.
  • Faster investigative work has led to increased employee efficiency when working on security investigations.
This was the only appliance of its kind that I have used. Other devices have different capabilities for web filtering such as the checkpoint firewalls, but none of them offered the overall solution that was deployed with this product at that time.
Its not often that you come across a platform that is as easy to deploy as this one was. Once deployed it is an easy configure and forget appliance, but then you wouldn't get to benefit from its many other available features.
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