Smart AdServer

Decline in Customer Service Quality: Some users have experienced a decline in customer service quality, with longer response times and less helpful support. This has led to frustration and dissatisfaction among these users.

Software Does Not Block Invalid Traffic IVT: Several reviewers have mentioned that the software does not effectively block Invalid Traffic IVT, resulting in inflated reporting with fraudulent data that needs to be manually filtered out. This issue has added an extra burden on users and affected the accuracy of their analytics.

Need for Updates and More Customer Education: Users have expressed the need for regular updates to improve the product's features and functionality. Additionally, some customers have suggested that more comprehensive education materials should be provided to help them fully utilize the product's capabilities. These suggestions indicate areas where the product could be improved to better meet user needs.

Users have made several recommendations based on their experiences with Smart AdServer. The most common recommendations include having a solid game plan and thoroughly understanding the demo before deciding to switch to Smart AdServer. Users also recommend Smart AdServer for managing web banners on websites. Additionally, they think that Smart AdServer is a good product for those who don't need a strong reporting backend or highly technical integration and are based in Europe. Overall, users find Smart AdServer to be a hassle-free ad server with capabilities for managing web banners effectively. They suggest having a clear game plan and understanding the platform thoroughly before making any decisions regarding implementation. Additionally, they emphasize that it is well-suited for those who do not require advanced reporting or complex integrations and are located in Europe.