GEP SMART

GEP SMART Reviews

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Reviews
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Annette Barraza | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
No, it does not slow down anything, it has advanced functionalities which keep everything organized. The product is very easy and intuitive to use but in spite of that as a user I feel that there are certain complexities within the platform that makes it a little difficult to use the product.
Rebacca Flowers | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is giving a reliable and efficient performance. I am not facing any big problem. It always gives well-organized reports. And also the reporting system has efficient filtering that creates easiness in my work. If I talk about GEP integrations I would say it keeps smart features and functionalities for integrations.
Helen Smith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The overall performance of GEP SMART has been very effective across the entire organization. Pages load quickly and we complete tasks and projects within the stipulated time. Creation of reports follows the right channels and the outcomes have always been best. The user interface is flexible and when we integrate with other system performance have always remained to be great.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Overall SMART performance is ok, but our users frequently experience delayed page load, reports take a while to complete or fail to complete. This issue is getting worse as we are all working remotely. It would be helpful for GEP to enhance the performance for fast response time.
Adriana Paez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Pages load quickly in SMART. Reports are indeed complete and ready to export to excel in a very reasonable time frame. It does not slow down other ERP systems, such as SAP. It manages materials and services well. During implementation, GEP provided step-by-step plan and design support, adjusting customizations as needed.
Score 8 out of 10
Vetted Review
Verified User
Review Source
During implementation we were very careful to test the performance of the tool from multiple global locations and most of the issues turned out to be about the network performance rather than the tool. We have a very large dataset within GEP and despite that the queries and reports are relatively fast and we do not have complaints from end users about timeouts or delays. We have also not experienced any delays in integrated systems.
September 24, 2019

Global Customer Review

Score 7 out of 10
Vetted Review
Verified User
Review Source
A common complaint from our users is the system slowness. Our users often record their desktop to show the slowness of the documents to load. We have communicated the complaints to GEP numerous times and do not have a resolution. The accounts payable team finds the extensive time to load documents as a hindrance to their processing times.
Score 5 out of 10
Vetted Review
Verified User
Review Source
I experience many issues in the UAT environment when the page is slow to load or will not load at all. I use the UAT environment to run training sessions to take potential users through all the functionality available. When the system is slow to load and keeps crashing it gives potential users a very bad first impression and significantly reduces the adoption rate.

What is GEP SMART?

GEP SMART is an AI-powered, cloud-native software for direct and indirect procurement that offers comprehensive source-to-pay functionality in one platform, inclusive of spend analysis, sourcing, contract management, supplier management, procure-to-pay, savings project management and savings tracking, invoicing and other related functionalities.


GEP SMART Features

  • Supported: Complete Source-to-Pay Functionality
  • Supported: Enterprise-wide Spend Management
  • Supported: Best-in-Class User Experience and Adoption
  • Supported: AI-Powered Digital Transformation
  • Supported: Single Source of Truth for All Enterprise Data

GEP SMART Screenshots

Landing PageCreate Tasks and DocumentsManage TasksAnalytical ReportsSavings Projects - Tracking ResultsSpend DashboardGuided Buying

GEP SMART Video

GEP Software: Intelligent Automation for Next-Level Procurement and Supply Chain Performance

GEP SMART Downloadables

GEP SMART Integrations

  • SAP
  • Oracle
  • JD Edwards
  • All major and most minor ERP and AP systems

GEP SMART Competitors

GEP SMART Pricing

GEP SMART Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)0%
Enterprises (more than 500 employees)100%

GEP SMART Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesNorth America, EMEA, APAC
Supported LanguagesEnglish, Spanish, French, German, Mandarin, Thai

Frequently Asked Questions

What is GEP SMART?

Smart by GEP is a procurement platform, meant as an end-to-end unified procurement solution that provides synergy between finance and purchasing and process fluidity.

What is GEP SMART's best feature?

Reviewers rate Usability highest, with a score of 9.3.

Who uses GEP SMART?

The most common users of GEP SMART are from Enterprises and the Pharmaceuticals industry.