Overview
What is Smart IP&O Application Suite?
Smart Software is a provider of demand planning, inventory optimization and supply chain analytics solutions headquartered in Belmont, Massachusetts, USA. Founded in 1984 Smart boasts having helped thousands of customers plan for future demand utilizing statistical analytics. Smart Inventory Planning & Optimization…
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What is Smart IP&O Application Suite?
Smart Software is a provider of demand planning, inventory optimization and supply chain analytics solutions headquartered in Belmont, Massachusetts, USA. Founded in 1984 Smart boasts having helped thousands of customers plan for future demand utilizing statistical analytics. Smart Inventory Planning & Optimization (IP&O) is the company’s suite of native web applications, helping inventory carrying organizations reduce inventory, improve service levels and streamline Sales, Inventory and Operations Planning.
Smart IP&O, hosted on Amazon Web Services, is a Digital Supply Chain Platform driving three applications: demand planning, inventory optimization, and dashboard reporting. Smart IP&O functions as a transparent extension of the customers’ ERP systems of choice, receiving daily transaction data and returning forecasts and inventory policy values to drive replenishment and production planning. The vendor states that Smart’s approach to intermittent demand is especially impactful when planning for items that experience highly sporadic, seemingly unforecastable demand.
Smart IP&O Application Suite Features
- Supported: Demand Planning
- Supported: Inventory Optimization
- Supported: Operational Analytics
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Smart IP&O Application Suite Integrations
- Epicor Kinetic
- NetSuite ERP
- Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
- SAP
- Oracle
- Infor
- Sage
Smart IP&O Application Suite Competitors
Smart IP&O Application Suite Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | Worldwide |
Supported Languages | English |
Smart IP&O Application Suite Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 0% |
Mid-Size Companies (51-500 employees) | 50% |
Enterprises (more than 500 employees) | 50% |
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Users have found the product to be highly effective in managing their customer relationships. They appreciate the intuitive interface and user-friendly design, which greatly simplifies the process of tracking and organizing customer interactions. This enables them to stay on top of their communication and provide exceptional customer service.
Customers have consistently praised the product for its seamless integration capabilities and ease of use. The ability to connect with other software platforms has proven invaluable, as it allows users to streamline their workflows and sync data effortlessly across different systems.
Reviewers have highlighted the product's robust reporting capabilities, which provide valuable insights into sales performance and trends. The comprehensive reporting tools enable users to generate detailed sales reports, analyze data, and make data-driven decisions to drive business growth.
Users have reported significant improvements in team collaboration and communication since implementing the product. The built-in collaboration features facilitate effective communication among team members, fostering a cohesive and productive work environment.
Customers find the project management features to be extremely helpful in organizing and prioritizing tasks. The product provides a centralized platform that allows users to allocate resources efficiently, set deadlines, and monitor progress, ensuring projects are completed on time and within budget.
The scalability of the product has been highly praised by reviewers. It seamlessly accommodates the growing needs of businesses without compromising functionality or performance. This scalability ensures that the product continues to meet the evolving demands of expanding businesses.
The responsive and helpful customer support offered by the product has been consistently commended by customers. Whenever assistance is needed or issues arise, users can rely on prompt and knowledgeable support representatives to resolve any queries or concerns.
Finally, users have expressed high satisfaction with how the product streamlines their workflow and increases productivity. By leveraging its comprehensive set of features, businesses have experienced improved efficiency, reduced manual tasks, and enhanced overall productivity levels.
In conclusion, the product proves to be an indispensable asset for managing customer relationships effectively. With its user-friendly interface, seamless integration capabilities, robust reporting tools, and excellent customer support, businesses can streamline their operations, enhance collaboration, and drive growth.
User-Friendly Interface: Many users have praised the product for its user-friendly interface, which has made navigation and task completion efficient. They appreciate that the design is intuitive, allowing them to quickly understand how to use the product without any difficulties.
Helpful Customer Support: Several users have mentioned that the customer support provided by the company has been helpful. They had positive experiences when seeking assistance from the support team, indicating that they received prompt and efficient responses to their inquiries or issues.
Streamlined Workflow: A number of reviewers have highlighted how the user interface of the product has streamlined their workflow. This indicates that users find it easy to navigate and complete tasks efficiently, enhancing their overall productivity.
Confusing and Unintuitive User Interface: Several users have found the user interface of the product to be confusing and unintuitive, making it difficult for them to navigate and perform tasks efficiently. This has led to frustration as users struggle to find their way around the software.
Lack of Clear Instructions: A common complaint among users is that the product lacks clear instructions and guidance on how to use it effectively. As a result, many users have wasted valuable time trying to figure out how to utilize the features properly, leading to frustration and decreased productivity.
Unhelpful Customer Support: Multiple users expressed dissatisfaction with the customer support provided by the company. They stated that when encountering issues or having questions, they did not receive adequate assistance from the support team. This lack of helpfulness further added to their frustrations and hindered their overall experience with the product.