TrustRadius Insights
AlertSite is a valuable tool for monitoring website and web application performance in real-time. Users rely on AlertSite to collect …
Overview
What is AlertSite?
AlertSite, from SmartBear Software, is a website monitoring and application performance management application offering real time alerting with root-cause analytics and robust reporting.
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
N/A
Unavailable
What is AlertSite?
AlertSite, from SmartBear Software, is a website monitoring and application performance management application offering real time alerting with root-cause analytics and robust reporting.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
12 people also want pricing
Alternatives Pricing
What is ScienceLogic SL1?
ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.
What is GitLab?
GitLab DevSecOps platform enables software innovation by aiming to empower development, security, and operations teams to build better software, faster. With GitLab, teams can create, deliver, and manage code quickly and continuously instead of managing disparate tools and scripts. GitLab helps…
Product Demos
Creating an Endpoint Monitor from an OpenAPI Definition | AlertSite
YouTube
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is AlertSite?
AlertSite is application performance management and system monitoring software from SmartBear. The vendor says AlertSite is an the 'Early Warning System' users can trust to monitor their websites, web apps, and APIs from all over the world and within their private networks.
AlertSite Competitors
- Catchpoint
- New Relic Synthetic
AlertSite Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
AlertSite, from SmartBear Software, is a website monitoring and application performance management application offering real time alerting with root-cause analytics and robust reporting.
Catchpoint are common alternatives for AlertSite.
Reviewers rate Server availability and performance monitoring highest, with a score of 8.5.
The most common users of AlertSite are from Enterprises (1,001+ employees).
Comparisons
Compare with
Reviews and Ratings
(14)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
AlertSite is a valuable tool for monitoring website and web application performance in real-time. Users rely on AlertSite to collect important metrics on web page load time from the user's perspective, allowing them to assess the user experience. With AlertSite, users have the ability to set up alerting for URL monitoring, enabling them to monitor their website's front page or perform end-to-end URL monitoring. This feature ensures that any issues are promptly detected, preventing potential disruptions to the user experience.
One of the key use cases of AlertSite is its ability to set alerts for specific steps within a website or application. Users can configure alerts to monitor various crucial steps such as login, specified string verification, and logout, ensuring smooth user experiences throughout the entire process. This capability proves particularly useful for organizations with security requirements and older systems, as it helps address business problems related to website monitoring.
Another significant benefit of using AlertSite is its ability to quickly identify the root cause of issues. By monitoring website performance and capturing failures, users can efficiently pinpoint where problems originate, enabling them to resolve them promptly. This feature enhances troubleshooting and reduces downtime by streamlining issue resolution processes.
Not only is AlertSite effective in fulfilling its primary function of monitoring website availability and catching failures, but it also stands out as a user-friendly tool. The interface is easy to understand, allowing users to navigate through the platform effortlessly. Additionally, AlertSite offers the creation of customizable dashboards, giving users a comprehensive view of their website's performance, including monitoring failures and website slowness. This feature further enhances usability by providing users with an organized overview of key metrics.
In summary, AlertSite proves to be a valuable asset for organizations seeking real-time website and web application monitoring. Its features enable users to collect vital metrics, set up alerts for critical steps within their websites or applications, swiftly identify root causes of issues, and utilize customizable dashboards for comprehensive performance insights. This user-friendly tool addresses important business problems related to website monitoring, making it an indispensable asset for organizations of all sizes.
Dedicated Customer Support: Several users have praised AlertSite's customer support team for their dedication in building relationships and providing sufficient guidance. They appreciate the team's quick response time and effective solutions for any product issues that may arise.
Handy User Interface: Many reviewers find AlertSite's user interface to be handy and easy to use. They particularly like the ability to record URL logins, set alerts for errors or failed conditions, and navigate through the interface without any hassle.
Effective Monitoring Features: Numerous users highlight AlertSite's ability to have monitoring in multiple locations and the ease of deploying monitoring to those locations. This feature allows them to effectively monitor their applications from various locations, making it a valuable asset for their business needs.
Issues with monitoring locations: Some users have experienced difficulties with monitoring locations in AlertSite, resulting in false positive alerts and impacting the accuracy of their monitoring.
Unavailability and lagging of the dashboard: The dashboard in AlertSite has been reported as occasionally unavailable or slow to respond by users. This inconsistency can be frustrating for the monitoring team who rely on real-time data.
Slower task performance compared to other tools: According to some reviewers, AlertSite takes longer to perform tasks such as adding new alerts or updating passwords compared to other monitoring tools available in the market. This slower performance can hinder productivity and efficiency for users.
Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
AlertSite is an awesome tool for end-to-end, front-page website monitoring and API monitoring. AlertSite helps us to solve our problem to monitor website availability. It helps us to catch website failures. AlertSite tool is very easy to understand and very user-friendly. I have used it to monitor application website, setting up alerts. We can create dashboards to monitor all failures or website slowness. We can also add instructions in the alert while creating.
- End to end website monitoring
- Front page monitoring
- API monitoring
- Tool is complicated for Alert creation
- AlertSite GUI need improvement. As compared to Datadog, it needs improvement in GUI
- While using AlertSite, many times we faced false alerting, they need to take a look at it to improve performance.
70.83333333333333%
7.1
- AlertSite helps us capture website failures, this helps us to provide 100% uptime as promised with clients.
- We observed issues from AlertSite many times but their support is fast and helpful.
- It needs improvement to avoid false alerting as it wastes the time of the support person and can cause a business impact.
June 11, 2022
Perfectly tool for URL, Application Monitoring
AlertSite is used in our organization to monitor our website and web applications in real-time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website is experiencing in real-time.
- What I have noticed so far is the fact that the AlertSite customer support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently and fixing products issues.
- Tool has very handy and easy UI.
- It is very well in end to end Application URL monitoring and Front page URL monitoring.
- Monitoring locations would have issue and cause false positive alerts.
- Dashboard is unavailable at times or sometimes lags for minutes cause the monitoring team found slowness.
68.33333333333333%
6.8
- A negative thing is Monitoring locations would have issues and cause false-positive alerts and due to that monitoring team's repetitive work has increased.
- A positive thing that I have noticed so far is the fact that the AlertSite customers support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently, and fix products issues.
August 04, 2020
AlertSite Review
It is used by the IT department only.
- Monitoring up-time.
- Transaction checks.
- The pricing model is very pricey when compared to alternatives.
- Lost of upfront costs.
25%
2.5
- Leaves a small monitoring footprint so not a great ROI for the cost.
pingdom more affordable and reachable tech support
4
IT
1
IT Infras
- External site monitoring
- uptime monitoring
- N/A
- Not sure
No
- Product Features
- Product Reputation
Monitoring, uptime and reporting features
Involve more teams
- Implemented in-house
No
- NA
No
Not needed
No
NA
- Monitoring
- Reporting
- API Notifications
- Reporting
February 04, 2019
AlertSite - Scaling Costs vs Functionality
We needed a solution at the time to replace a very aged website monitoring solution. Our websites were developing constantly we weren't keeping up with the changes in terms of monitoring the visibility of the applications and the multistep experiences users were undertaking during a site visit and using our products. We have a large userbase and our websites are where our products are available, making us a 24/7 operation and also meaning our website uptime is absolutely key to profitability.
- The Deja-Click Recorder is an excellent tool.
- Good UI that translates to large NOC screens well.
- Easy Alerting and Reporting.
- Support is inconsistent at times in terms of quality and response.
- Monitoring locations would have issues.
- Dashboard would go unavailable at times or lag behind.
55%
5.5
- Negative, if anything, due to the astronomical cost of the platform and the scaling cost. We eventually swapped to another provider for a fraction of the cost, with an acceptable loss of functionality.
- Issues from time to time with transaction recordings meant we would have to start again.
We moved all of our services to Site24x7 after several years with AlertSite. We looked at Uptrends and Pingdom to name a few whilst evaluating options. Pingdom lacks functionality and Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.