Best ATS I have used!
We use SmartRecruiters for all of our recruitment (Early Careers to Senior Hiring) in the UK and Australia. It supports all the way from …
Starting at $0 per month
View PricingOverview
What is SmartRecruiters?
SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.
Recent Reviews
How SmartRecruiters Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Applicant Tracking (126)9.393%
- Notifications and Alerts (119)9.393%
- Candidate Search (122)8.484%
- Resume Management (119)7.878%
Reviewer Pros & Cons
Pricing
Corporate
Varies, per FTE
Cloud
Billed annually
Global
Varies, per FTE
Cloud
Billed annually
SmartStart
Free
Cloud
up to 10 active job postings
Entry-level set up fee?
- $1,000 Required
For the latest information on pricing, visithttps://www.smartrecruiters.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
Return to navigation
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is SmartRecruiters?
SmartRecruiters enables Hiring Without Boundaries™ by freeing talent acquisition teams from legacy applicant tracking software. SmartRecruiters' next-generation platform serves as the hiring operating system for 4,000 customers like Bosch, LinkedIn, Skechers, and Visa. Companies with business-critical hiring needs turn to SmartRecruiters for best-of-breed functionality, world-class support, and a robust ecosystem of third-party applications and service providers.
SmartRecruiters Features
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Customized Application Form
- Supported: Resume Management
- Supported: Duplicate Candidate Prevention
- Supported: Candidate Search
- Supported: Applicant Tracking
- Supported: Collaboration
- Supported: Task Creation and Delegation
- Supported: Email Templates
- Supported: User Permissions
- Supported: Notifications and Alerts
- Supported: Reporting
SmartRecruiters Screenshots
SmartRecruiters Video
SmartRecruiters Integrations
- LinkedIn Talent Hub
- Workday Human Capital Management
- DocuSign
- The Okta Identity Cloud
- SAP SuccessFactors Learning
- Job Boards
- Assessment Services
- Background Checks
- Video Interviewing
- Onboarding
- Reference Checks
- Right to Work (RtW) checks
- Conversational Hiring Experience
- Communication and Scheduling
- Interview Intelligence
- Workforce planning software
SmartRecruiters Competitors
- Oracle Fusion Cloud HCM
- Jobvite
- Greenhouse
- Lever
- Workday Human Capital Management
- iCIMS
- Avature
- Success Factors
SmartRecruiters Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Languages | Afrikaans, Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Georgian, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese |
SmartRecruiters Downloadables
- Guide to Evaluating the Business Value of a Talent Acquisition Platform
- Global Hiring Trends 2023 - How Talent Acquisition can Adapt and Thrive in 2023 and Beyond
- Xplor Technologies Fuels Consistent Growth with Data-Driven Recruiting
- How Frasers Hires at Scale in Retail
- 11 Ways to Save Money for the ATS Search
- Technology Checklist for Building a Strategic Talent Acquisition Function
- Future Proof Talent Acquisition Checklist
Frequently Asked Questions
SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.
SmartRecruiters starts at $0.
Reviewers rate Company Website Posting highest, with a score of 9.7.
The most common users of SmartRecruiters are from Enterprises (1,001+ employees).
Comparisons
Compare with
Reviews and Ratings
(238)Attribute Ratings
Reviews
(1-25 of 48)Companies can't remove reviews or game the system. Here's why
December 11, 2023
Best ATS I have used!
We use SmartRecruiters for all of our recruitment (Early Careers to Senior Hiring) in the UK and Australia. It supports all the way from attraction to onboarding where we move over to our HRIS. We have our website and LinkedIn integrated from an attraction perspective, DocuSign for contract generation and we're currently moving to a background screening provider who are part of the SR ecosystem.
- Simple backend set up and admin training
- Intuitive workflows
- Could be easier to organise back to back interviews
- Reporting is mostly very good but can end up with some duplicate data
SmartRecruiters is an incredible tool to keep all parts of the recruitment process in a single place. From posting jobs, managing candidates, keeping track of their status in the process, adding comments and important information about them in an organized way, collaborating with the hiring team, etc.
- Sending interview and self-schedule interview invitations directly from the platform and integrated to Outlook.
- All sorts of possibilities to ask questions or add important information about the candidate (screening questions, forms, specific and customized fields such as notice period, salary range or expectations, etc.)
- The recruiter interface is really good, with lots of details to allow the team to be more organized and efficient
- Too many filters that are not the most important ones. Sometimes it's hard to find what we are looking for
- I'd like the possibility to customize the fields and filters more (especially on the candidates tab)
- Because SmartRecruiters is SO complete, it can be complex to do some setups or to use all its functionalities sometimes
March 03, 2023
Smart or Not SmartRecruiter
We use SmartRecruiters as a base platform or hub to advertise job openings and manage the candidates.
- Design of platform
- Ease of use
- database
- scheduling
- Actual link or window to subscriptions
- better pricing for more known job search engines
- ability to renew old job search titles
February 28, 2023
Reliable Applicant Tracking System
Score 5 out of 10
Vetted Review
Verified User
We use SmartRecruiters as our main Applicant Tracking System. We post all of our jobs through SmartRecruiters, Track Candidates through the entire process from identification to onboarding, schedule the interviews in the system and use it for candidate reach out. It is our primary platform for recruiting and talent management. It is super helpful because we can create templates for common messages like interview scheduling and even integrate SmartRecruiters with our Outlook Calendars so easier scheduling with multiple people and even invite candidates to do self scheduling. This platform is a one stop shop for everything recruiting related that we need.
- Job Advertising
- Candidate Tracking
- Candidate Communication
- Background Checks
- Interview Scheduling
- Onboarding
- Feedback tracking
- Resume viewing- does not always show
- Note Tracking
- Candidate Searching
- Candidate's Applicant fields do not follow the candidate when they are moved from job to job
February 21, 2023
Smart ATS
We use SmartRecruiters as a full applicant tracking system, integrated with PhenomPeople on our front-end careers page. We use it to obtain job hire approvals and post job ads to our careers page and other integrated job boards such as TradeMe, LinkedIn and Seek. We also track external and internal applications, process applications through the hiring process (reviewing screening questions and CVs, phone screening, interviewing, submitting applicant comments and ratings, declining applications, and submitting job offers). Our SmartRecruiters is also integrated with DocuSign, allowing us to generate offer details inside SmartRecruiters, which can then flow through to DocuSign to generate contract paperwork. We utilise back-end reporting as well to track our hire and turnover statistics.
- Offer template customisations
- Being able to set up multiple different approval chains for jobs and offers
- Applicant tracking
- Settings page can be difficult to navigate & find what you're looking for
- Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
- The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
February 09, 2023
Love it
We utilize it heavily for full cycle recruiting. we also integrate assessments as well as references
- Outlook integration
- user functionality
- Autosaves summaries when you dont click submit
- I would like to see the reporting change a bit so that a recruiter's name stays with candidate's offer so we can track what recruiter hired who. (when you change the recruiter on the REQ it names that recruiter for all the hires and offers)
- Stronger LinkedIn integration
- I would like to see an option for noting a role can be remote but either in a single state or certain states
September 10, 2021
Great Job Posting and Application Tool
SmartRecruiters is currently used as a job posting, job application, and job hiring status tool, among other uses. It makes [it] easy for employees to search and review our company's job postings, easy to apply online, and to track the status of [an] application if [the] applicant is moved forward [or if the] application [is] denied and ended. It's also a great way to refer others to jobs within our organization.
- Job Referrals - can easily refer others to a job posting and view the status
- Job Postings - can easily search for job openings and read job description and criteria
- Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
- Log in - sometimes difficult to log in if [the] password was forgotten
- Email Notifications - would be great to add email notifications for every status change after applying for the job, currently would need to log in to see updates
April 22, 2021
SmartReview of SmartRecruiters
We use SmartRecruiters company-wide. It is used by our recruitment team and hiring managers. We recently transitioned from another ATS with the hopes of better streamlining our hiring process. This includes posting jobs, booking interviews, candidate communication, etc.
- Easy to navigate, clean interface.
- Good communication with recruitment and hiring managers.
- Candidate rating system.
- Easy to book interviews with candidates and hiring managers
- Connection to Microsoft Teams
- Adding a functionality where it is possible to parse a resume via Outlook.
- When a candidate applies to more than one role and is hired to one role the rest of the applications should be eliminated so he/she doesn't remain available.
- Address input in the profile section.
- Sending job postings to other social media/job aggregators for free.
April 22, 2021
SmartRecruiters is an ATS Worth Investigating
We use SmartRecruiters company wide for internal and external hires. It allows all communication and documentation to be tracked in a single place, which makes reporting and processing simpler. Having a single platform with workflows and templates also assures consistency and quality control, not to mention enforcement of legal and compliance matters.
- Organization - SmartRecruiters is not so busy that I cannot easily tell what I am looking at. Everything is easy to navigate and follow intuitively.
- Workflow - SmartRecruiters allows me to set up logical connections to automate subsequent fields in job creation. This aids in accuracy of job creation to match our payroll system, plus makes the process of creating a new requisition/ad faster.
- Approvals - Approvals of job requisitions and offers could not be simpler.
- Customization - There is very little that cannot be customized and/or branded to fit my organization's needs, including connecting to my other business platforms.
- Reporting - There are several fields that are not easily reported on in SmartRecruiters. They have made some significant improvements, but there are still inaccessible fields in the reporting tool that would help me avoid using another service to build my reports.
- Posting Partners - SmartRecruiters has made recent changes in their contracts with high visibility platforms like LinkedIn and Indeed which may not fit with what I am trying to do or what I have done in the past.
- Offer Templates - Creating a good looking offer template that goes to the recipient exactly the way it looks when I built it is nearly impossible. The import mechanism only accepts .doc (but really wants a .doc created in LibreOffice if you want spacing and paragraphing to work perfectly). In short, there is a lot of guessing to getting offer letters just right, unless you want a plain text offer letter (and who does?).
April 21, 2021
A great choice for helping small and large teams grow
We use SmartRecruiters to manage the entire hiring pipeline, from advertising open positions, to screening candidates and conducting resume intake, to scheduling phone screens and interviews, collecting feedback from hiring panels, communications with candidates, and final job offer details. The collaborative aspects and single-pane-of-glass workflows keeps everyone on the same page and keeps the process very smooth!
- Candidate page collects feedback, interview notes, and resume all in one place
- Integrated email management keeps all communications together
- Feedback form makes it easy for hiring panels to discuss observations
- UI is not very snappy and sometimes is slow to move from candidate to candidate
- More canned responses in form emails
- More focus on keeping initial screening questions in one place
August 28, 2019
Easy to use, saves time, all in one stop!
We use SmartRecruiters as a way to digitally accept and store all resumes that come into our company. We also communicate with the applicants directly through the SmartRecruiters program. It helped us solve the amount of time we were investing in keeping up with paper files.
- Ease of use when entering candidate's information, uploading documents, using templates for emails, etc.
- Visually, it is easy to read through the information and navigate from one job to another.
- Analytics are accurate and easy to find.
- Glitches from time to time and have to refresh or re-start
- The ability to add more templates to send out different types of correspondence through the platform
August 27, 2019
Great tool!
It is a tool used for both the internal and external hiring of the company.
- Handles end-to-end hiring process. You do not need to use another tool.
- Easy to access and manage.
- For internal hiring purposes, I would love to see the feature in which there is a notification email sent to the immediate manager of the employee once the employee submitted his application.
August 21, 2019
A straightforward and user-friendly hiring management tool
SmartRecruiters is used as the primary tool for managing recruitment, including screening candidates and following up on the hiring process.
- Clear and easy to navigate interface.
- Advanced search function.
- Tracking communications between HR, hiring managers, and candidates.
- Management of attachments, especially in cases where an applicant has applied previously to other positions within the company.
- General bugs in terms of performance (slow loading time, broken links, error messages).
August 21, 2019
SmartRecruiters Review
We use SmartRecruiters to advertise job openings.
- SmartRecruiters does particularly well. It's easy to use.
- SmartRecruiters does particularly well by connecting to other recruitment websites, such as Indeed, etc.
- SmartRecruiters does particularly well in connecting to your own social media, such as facebook and twitter, etc.
- It could allow for more jobs posts. Without an upgrade, currently, you can post up to 10.
- It could allow similar jobs posts. If you have a nurse needed in many areas, you have to recreate the ad and find new ways to describe a nurse opening. It's very time-consuming.
September 24, 2018
SmartRecruiters is smarter than most!
We employ SmartRecruiters to distribute open requisitions to job aggregates for sourcing and to post to our website. We also use the applicant tracking features to screen candidates, to schedule interviews, rate and review candidates and to notify candidates of hiring decisions. The message templates are customizable and easy to use and a real time saver! We also use the hiring analytics tools to analyze past hiring trends and costs and to shape our future hiring decisions, which ultimately affect the direction and nature of future business growth - after all a business is its people! Best thing about SmartRecruiters is the support team!
- The Support Team is super responsive and quick to resolve issues accurately the first time! They are also super friendly, which goes a long way!
- SmartRecruiters allows users to customize the workflow based on their particular needs.
- The platform in general is very user friendly and compared to other ATS it is very intuitive and easy to train others on.
- The mobile app is great!
- As an agency, we would love to see SmartRecruiters roll out nationwide job listings that can push to aggregates in multiple locations!
- We would also like to see the platform tie into local and state college jobs boards including an integration with HandShake!
March 18, 2018
Splashed
SmartRecruiters is being used to find Waterpark Staff. It was a program that was in place upon my arrival. SmartRecruiters is a useful tool in connecting me to applicants that I might not otherwise locate and have the chance to interview.
- Connects me to applicants that I might not connect.
- SmartRecruiters is another tool to use in my recruitment of new staff.
- Smartrecruiters allows me to prescreen applicants without going through the interview process. I receive an email anytime there is a potential candidate to review.
- SmartRecruiters allows me a place to keep job descriptions posted indefinitely.
- Have SmartRecruiters screen applicants. For examples: try to gauge the level of interest an applicant has in finding a job...casual, semi-serious, serious; are they looking for full-time, part-time, on call; what hour are they looking for days, mids, nights, weekends.
- A link indicator of the applicant posting a resume. Some of the applicants are in their profile, some are attached, and it is not always easy to determine which is which.
- Have the applicant select an expiration date on their interest. For example, I was on vacation shortly before a recruit posted an interest. By time I got back to her, she was no longer interested. However, I spent 3 days trying to pursue her before discovering her lack of interest.
Score 9 out of 10
Vetted Review
Verified User
SmartRecruiters is our go-to hiring platform at Sculpt. We're a small shop, so lots of people have their hands in HR. I need administrative control of our software, but want others to collaborate. SR made that easy. We also needed a product that would streamline the chaotic process of recruiting, vetting and evaluating potential candidates, and nothing has come close to SmartRecruiters. We don't hire frequently, but when we do, it has to be smart.
- Creating and seamlessly syndicating job postings across the right places on the web
- Managing a database of job candidates in an easy-to-navigate interface
- Collaborating with our team throughout the entire selection process
- Communicating with candidates through the hiring process
- Sorting candidates by various attributes and ratings
- We never nail a job description the first time. A more clear and seamless edit function would ensure we can make changes on the fly without walking through the entire publishing process again
- Making blind hiring easier would be helpful
- Candidates often miss our request to upload additional documents because the only place to add it is buried in the main description
- Would be nice to upload or embed better media from more sources
- Integration with other job networks means the formatting looks a little funky when uploaded
March 12, 2018
Collaboration is key
We are a franchise organization, so the need to coordinate across multiple shops in a given market is important. We get input from our home office but maintain complete hiring authority at each location. The ability to save a job, collaborate with others and then integrate with various job boards for promotion has been helpful. I have been pleased with SmartRecruiters.
- Collaborate with hiring team
- Integrates with job boards
- Communication with candidates
- Provides a record of who said what and when
- Search for specific jobs, particularly my jobs
- Mobile functionality, specifically with my jobs- doesn’t seem to be a wY to default to those
March 07, 2018
SmartRecruiters at a glance
SmartRecruiters is being used by our Talent Acquisition Department in order to recruit in a high volume, high turnover environment.
- Organization: SmartRecruiters is an easy way to keep organized pushing candidates through each stage, with indications, as we go.
- Tags: The tag function allows you to pinpoint specifics of certain candidates and search those specifics, when needed.
- App: The SmartRecruiters App allows on the go access for hiring managers to review candidates.
- Recently Viewed: It would be great if SmartRecruiters had a recently viewed section on the side so that you can easily return to recent profiles.
- Pulling Data: SmartRecruiters is limited in pulling specific information and has much room to improve.
It's being used across the company to track employees and for adding comments to the candidate's profile.
- Has a lot of filters to get exactly the job or candidate you want to view.
- iIt's very user friendly to post jobs and update a candidate's status.
- I like the reporting tool, it shows where we are coming short in the recruiting process.
- Glitches from time to time.
- The smartrecruiters app could be better with more functionality.
March 06, 2018
SmartRecruiter- the next wave of Recruitment
SmartRecruiters is being implemented across the organization. All managers, recruiters, business partners and directors will use the system on a day to day basis. The employee population will also have access to the employee site/referral portal. The system allow us to work smarter not longer. It allows us to save money on job board distribution and integrates well with LinkedIn.
- Outlook integration is fantastic
- Notifications to the management team
- The ability to change things your self is amazing.
- There is no ability to post only internally, every job gets posted internally and externally
- The levels of security and functionality needs to be rethought. Managers should be able to view but not edit.
November 21, 2017
We love SmartRecruiters!
SmartRecruiters is primarily used by the management team in our 20-employee company. We advertise all open positions on this platform.
- It keeps all of our applicants organized by position and has become indispensable to our operation.
- We were able to incorporate our printed employment application online, which streamlined the process and made it paperless.
- By posting each job to many sites, it saves us a lot of time and gives us good visibility. Also, the analytics that go with that make it valuable.
- SmartRecruiters has great customer support!
- The Lead functionality is not that clear and could use a different solution.
November 14, 2017
First ATS Experience
SmartRecruiters is our only ATS system so we use it for job postings, applicant tracking, reporting, and data collection. It's housed in HR but used by all hiring managers/teams. It has helped to streamline our process and keep our process consistent.
- The system is very intuitive. It's easy to navigate and there is more than one way to get to a particular place in the system.
- They launch new system updates almost monthly, so it demonstrates they are listening to their customers and always working to improve the system.
- I wish you were able to edit things once submitted.
- The offer letter templates don't pull the fields like I wish they would. I often have to type in each candidate's address because it doesn't pull it from the resume (this is likely because people put their address in different places on their resume).
May 26, 2017
Why would you not want to work Smart?
Score 10 out of 10
Vetted Review
Verified User
SmartRecruiters has changed the entire recruiting process for us and has helped us become more efficient as a team. We are able to do so much more with less time and this allows us to be strategic as we go through the recruiting process. We have also had a better success rate in filling roles with less downtime as well as view metrics to see what is working and what isn't in our search and make adjustments.
- Recruiting Metrics. I love the dashboard for each role and easily being able to see important recruiting data at the click of a mouse. This is helpful as we look for trends in our process as well as when we show hiring managers and senior leaders the type of candidates we have in our pipeline.
- Team Plan. On the team plan, you are able to make comments to other members of your team about a candidate as well as send hiring managers messages regarding where we are in the process of filling an open position. This communication is huge and helps everyone involved feel at ease and part of the process.
- The app! Being able to review new candidates and move them along in the process all from my phone or tablet has changed the way I work! I am able to look at resumes in real time and schedule out next steps quickly with ease.
- I do not have any suggestions for improvements at this time! I have really enjoyed learning SR and have been impressed with how easy they make it to use.
February 13, 2017
SmartRecruiters Review
SmartRecruiters is used to manage the application process for new potential hires in all departments. It is organized into different pipelines and assigned to that designated hiring manager to manage the pipeline and contact the candidates that apply for that position. We use it for hiring new employees across the entire organization.
- Organize candidates into different pipelines.
- Makes contacting candidates easy.
- Keeps track of every point of contact made to the candidate.
- Occasionally certain links take a long time to load or send a message multiple times.
- Offering more options for feedback selections about candidates.