Skip to main content
TrustRadius
SmartRecruiters

SmartRecruiters

Overview

What is SmartRecruiters?

SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.

Read more
Recent Reviews

Best ATS I have used!

9 out of 10
December 11, 2023
Incentivized
We use SmartRecruiters for all of our recruitment (Early Careers to Senior Hiring) in the UK and Australia. It supports all the way from …
Continue reading

Smart ATS

8 out of 10
February 21, 2023
Incentivized
We use SmartRecruiters as a full applicant tracking system, integrated with PhenomPeople on our front-end careers page. We use it to …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 15 features
  • Applicant Tracking (126)
    9.3
    93%
  • Notifications and Alerts (119)
    9.3
    93%
  • Candidate Search (122)
    8.4
    84%
  • Resume Management (119)
    7.8
    78%

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Corporate

Varies, per FTE

Cloud
Billed annually

Global

Varies, per FTE

Cloud
Billed annually

SmartStart

Free

Cloud
up to 10 active job postings

Entry-level set up fee?

  • $1,000
    Required
For the latest information on pricing, visithttps://www.smartrecruiters.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.3
Avg 8.0
Return to navigation

Product Details

What is SmartRecruiters?

SmartRecruiters enables Hiring Without Boundaries™ by freeing talent acquisition teams from legacy applicant tracking software. SmartRecruiters' next-generation platform serves as the hiring operating system for 4,000 customers like Bosch, LinkedIn, Skechers, and Visa. Companies with business-critical hiring needs turn to SmartRecruiters for best-of-breed functionality, world-class support, and a robust ecosystem of third-party applications and service providers.

SmartRecruiters Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

SmartRecruiters Screenshots

Screenshot of A candidate experience to  reach, engage, and connect with talent wherever they are.Screenshot of Engaged hiring managers empowered by collaboration tools and applicant tracking to drive better hiring decisions.Screenshot of Digital offer management, onboarding, and reporting deliver a seamless journey for new hires and recruiters.Screenshot of SmartRecruiters eases the burden of juggling multiple open roles and hiring large volumes.Screenshot of Frees up hiring teams to focus on making great hires and delivering a better candidate experience by automating routine tasks.Screenshot of Find and discover qualified talent while getting the most from the advertising budget.

SmartRecruiters Video

SmartRecruiters Integrations

SmartRecruiters Competitors

SmartRecruiters Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesAfrikaans, Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Georgian, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

Frequently Asked Questions

SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.

SmartRecruiters starts at $0.

Oracle Fusion Cloud HCM, Jobvite, and Greenhouse are common alternatives for SmartRecruiters.

Reviewers rate Company Website Posting highest, with a score of 9.7.

The most common users of SmartRecruiters are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(238)

Attribute Ratings

Reviews

(51-75 of 129)
Companies can't remove reviews or game the system. Here's why
Cody Kimball | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Provides transparency to candidates to see where they are in the application life cycle
  • Collaborative capabilities for hiring committee to collect and understand opinions of candidate quickly across all hiring committee members
  • Simple clean UI
  • Integration with Workday to transfer user content into the HR system
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The Support Team is super responsive and quick to resolve issues accurately the first time! They are also super friendly, which goes a long way!
  • SmartRecruiters allows users to customize the workflow based on their particular needs.
  • The platform in general is very user friendly and compared to other ATS it is very intuitive and easy to train others on.
  • The mobile app is great!
  • As an agency, we would love to see SmartRecruiters roll out nationwide job listings that can push to aggregates in multiple locations!
  • We would also like to see the platform tie into local and state college jobs boards including an integration with HandShake!
April 30, 2018

Good basic tool

Emily Tennant | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use
  • Fast
  • Easy to sponsor an ad on multiple platforms
  • Even my "non-tech savvy" employees can navigate this easily
  • Very quick to navigate
  • Logical approach to a recruiting tool
  • Customer service is great but more "glitches" than I'd like
  • No ability to text candidates, emails are clunky
  • It's expensive compared to other similar platforms (paid version)
  • Not as easy to customize
  • Limited reporting features
March 18, 2018

Splashed

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Connects me to applicants that I might not connect.
  • SmartRecruiters is another tool to use in my recruitment of new staff.
  • Smartrecruiters allows me to prescreen applicants without going through the interview process. I receive an email anytime there is a potential candidate to review.
  • SmartRecruiters allows me a place to keep job descriptions posted indefinitely.
  • Have SmartRecruiters screen applicants. For examples: try to gauge the level of interest an applicant has in finding a job...casual, semi-serious, serious; are they looking for full-time, part-time, on call; what hour are they looking for days, mids, nights, weekends.
  • A link indicator of the applicant posting a resume. Some of the applicants are in their profile, some are attached, and it is not always easy to determine which is which.
  • Have the applicant select an expiration date on their interest. For example, I was on vacation shortly before a recruit posted an interest. By time I got back to her, she was no longer interested. However, I spent 3 days trying to pursue her before discovering her lack of interest.
Ken Gardner, aPHR, CUDE | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • SR iterates very well based on customer feedback. Myriad suggestions have been turned into product enhancements since we signed up with SR.
  • The basics are there and done well. There are no major holes in the product for SMBs.
  • Support is great. Every company touts there customer service, but SR has delivered for us.
  • I see some need for automation with interview scheduling or at least an integration with a solution like Calendly.
  • More vendor partners that deeply integrate into the tech.
Josh Krakauer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Creating and seamlessly syndicating job postings across the right places on the web
  • Managing a database of job candidates in an easy-to-navigate interface
  • Collaborating with our team throughout the entire selection process
  • Communicating with candidates through the hiring process
  • Sorting candidates by various attributes and ratings
  • We never nail a job description the first time. A more clear and seamless edit function would ensure we can make changes on the fly without walking through the entire publishing process again
  • Making blind hiring easier would be helpful
  • Candidates often miss our request to upload additional documents because the only place to add it is buried in the main description
  • Would be nice to upload or embed better media from more sources
  • Integration with other job networks means the formatting looks a little funky when uploaded
March 12, 2018

Collaboration is key

Russ Knight | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Collaborate with hiring team
  • Integrates with job boards
  • Communication with candidates
  • Provides a record of who said what and when
  • Search for specific jobs, particularly my jobs
  • Mobile functionality, specifically with my jobs- doesn’t seem to be a wY to default to those
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Organization: SmartRecruiters is an easy way to keep organized pushing candidates through each stage, with indications, as we go.
  • Tags: The tag function allows you to pinpoint specifics of certain candidates and search those specifics, when needed.
  • App: The SmartRecruiters App allows on the go access for hiring managers to review candidates.
  • Recently Viewed: It would be great if SmartRecruiters had a recently viewed section on the side so that you can easily return to recent profiles.
  • Pulling Data: SmartRecruiters is limited in pulling specific information and has much room to improve.
Rolf Blaettner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Helps you organize and keep good notes on candidates and potential candidates for all the different positions available for hire.
  • I'm able to see if another location hired or has already corresponded with a certain candidate.
  • Keeps track of candidates that have been interviewed and gives us the ability to correspond with the candidate before offering an in person interview.
  • More drop down options so there is less typing input.
Amit Vasudeva | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Has a lot of filters to get exactly the job or candidate you want to view.
  • iIt's very user friendly to post jobs and update a candidate's status.
  • I like the reporting tool, it shows where we are coming short in the recruiting process.
  • Glitches from time to time.
  • The smartrecruiters app could be better with more functionality.
Hailee Sender | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Tracking Applicants: At Edge, we had about 11 different offices we recruited for. Despite the high influx of applicants we had on a daily basis, SmartRecruiters is set up in such a way that it's easy to differentiate between offices and not lose track of applicants.
  • User Friendly: SmartRecruiters navigation is very intuitive, and every service rep I spoke to was extremely helpful and quick to solve any problems I might have had.
  • The only issue I ever encountered was the actual moving of candidates throughout the "Hiring Process." The navigation system works fine, I would just like to see it a little more fine-tuned.
James Logan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Generate an applicant pool quickly.
  • Track applicants through the hiring process.
  • Posting positions to multiple job boards.
  • Unable to skin the SaaS interface. Green may clash with your company branding.
  • Lack of support for Job Posting Schema https://schema.org/JobPosting, used by some government job boards.
Arie Mangrum IV | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • The interface has become fairly polished and easy to use.
  • The multiple job boards are nice, and being able to add multiple paid or unpaid options is nice.
  • The application processes are very seamless.
  • Don't really love the color scheme.
  • Not a huge fan of how the job description & other fields are segmented.
  • UX/UI could use a refresh.
William Friedmann | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The Apps on Android and Iphone are great while on the run.
  • The ability to assess and see that as a consolidated score across Team members is great.
  • Applicants love the auto import from Linkedin and Facebook.
  • Adhoc reporting is not available on Team version.
Kristen McLain, CHRL | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Outlook integration is fantastic
  • Notifications to the management team
  • The ability to change things your self is amazing.
  • There is no ability to post only internally, every job gets posted internally and externally
  • The levels of security and functionality needs to be rethought. Managers should be able to view but not edit.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • SmartRecruiters is totally customizable to our needs and as a bonus it was already integrated with our employment screening service provider, which really makes tracking our candidates progress that much easier.
  • SmartRecruiters offers multiple ways of keeping track of your progress and helps us to stay at the top of our game as a team.
  • SmartRecruiters also offers us the ability to be able to view other team members jobs so that in their absense we are able to assist and keep candidates up to date with their progres.
  • I really do not have any cons at this time.
Matt Dyer | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Job postings - I really like the ability to create job templates and then to use those templates as you are putting up new posts. It simplifies a lot of the overhead required in creating new job listings.
  • Email templates - probably one of my most favorite features of the platform. You can create different email templates, e.g. setting up an initial phone screen, requesting a technical phone screen, gathering references. Then you just need to select the template and hit send. Saves me a tone of time from having to copy and past emails every time.
  • Hiring team management - I appreciate the simplicity of managing the different folks who are on the hiring team. The platform makes it easy to add/remove individuals and makes sure that any confidential information, e.g. salary is exposed to those that shouldn't see it.
  • Offer template - Another area where SmartRecruiters really makes my life easy. The ability to upload various offer templates so when we are at the point of making an offer to a candidate we just have to select the template, specific a couple of inputs (e.g. salary, options, start date) and hit save. PDF is automatically created and I can then send in a quick email directly from the platform.
  • Job board postings - when we first started we would get a lot of organic candidates coming to us from various job boards that SmartRecruiters would post for free. Then all of a sudden the number applying just dropped off dramatically as it appears that the number of free job boards they post to was shrunk.
  • Letters of reference - there is no way to request/collect letters of reference directly in the platform. This means you have to manage that piece yourself outside of the platform which creates a lot of busy work. They have the ability to handle emails and attachment directly within the tool, I don't see why they haven't added support for this very common step in the hiring process.
  • Notifications - notifications are sporadic at best. Sometimes a candidate applies or notes are added to a candidate's profile and you get an email and other times you don't.
November 21, 2017

We love SmartRecruiters!

Vigdis Eriksen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It keeps all of our applicants organized by position and has become indispensable to our operation.
  • We were able to incorporate our printed employment application online, which streamlined the process and made it paperless.
  • By posting each job to many sites, it saves us a lot of time and gives us good visibility. Also, the analytics that go with that make it valuable.
  • SmartRecruiters has great customer support!
  • The Lead functionality is not that clear and could use a different solution.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
  • SmartRecruiters has a nice UI and interviews are easy to set up.
  • It is very hard to get reports or analytics from smartrecruiters.
  • It is hard for me to find candidates once in the database once they have been moved to the rejected phase.
  • Lead candidates candidates processes are very confusing.
Cassandra Linn | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Awesome aggregation! I think SmartRecruiters does the best job of covering the most job boards, whether free or paid. We tried other options and definitely got the most response from candidates through using SR.
  • The capability to talk to candidates through SmartRecruiters and to send calendar invitations internally to managers and externally to candidates was great! Not always an option with each ATS.
  • Very customizable! Great options to change hiring process accordingly, add tons of templates, and even some customization through the capabilities of the program based on your budget. There's even a free version!
  • SmartRecruiters doesn't speak to every payroll/HRIS system, so it's hard to make it a seamless affair when hiring candidates.
November 14, 2017

First ATS Experience

Stephanie Opoku, SHRM-CP, CIR | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The system is very intuitive. It's easy to navigate and there is more than one way to get to a particular place in the system.
  • They launch new system updates almost monthly, so it demonstrates they are listening to their customers and always working to improve the system.
  • I wish you were able to edit things once submitted.
  • The offer letter templates don't pull the fields like I wish they would. I often have to type in each candidate's address because it doesn't pull it from the resume (this is likely because people put their address in different places on their resume).
November 14, 2017

StartUp Happy with SR

Jordan Moskowitz | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It was very simple to create a job listing. I was able to look at other listings we had and use the template for my specific needs.
  • I was able to use the built in system to rate my applicants so I was able to spend time on the applicants I actually wanted to hire.
  • I found a lot of applicants very fast!
  • It was a little tough to have other people on my team look at applicants until I have them access to the system.
Lisa Whealon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Recruiting Metrics. I love the dashboard for each role and easily being able to see important recruiting data at the click of a mouse. This is helpful as we look for trends in our process as well as when we show hiring managers and senior leaders the type of candidates we have in our pipeline.
  • Team Plan. On the team plan, you are able to make comments to other members of your team about a candidate as well as send hiring managers messages regarding where we are in the process of filling an open position. This communication is huge and helps everyone involved feel at ease and part of the process.
  • The app! Being able to review new candidates and move them along in the process all from my phone or tablet has changed the way I work! I am able to look at resumes in real time and schedule out next steps quickly with ease.
  • I do not have any suggestions for improvements at this time! I have really enjoyed learning SR and have been impressed with how easy they make it to use.
February 13, 2017

SmartRecruiters Review

Melanie Hardy | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Organize candidates into different pipelines.
  • Makes contacting candidates easy.
  • Keeps track of every point of contact made to the candidate.
  • Occasionally certain links take a long time to load or send a message multiple times.
  • Offering more options for feedback selections about candidates.
Jason Fisher, PHR/SHRM-CP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to use. We trained 100's of managers very quickly on this intuitive system.
  • Lowered our external posting spend. We can post to our site and it also goes out to multiple free aggregator services that then post to multiply traditional paid sites for free.
  • Cuts down on lag time by having one system to manage all recruitment efforts from start to finish.
  • Great and very attentive vendor support at all levels.
  • Always focus on end user in all new features. Most companies have recruitment departments that are doing more with less. Create functionality to help them.
Return to navigation