SmartRecruiters

SmartRecruiters Reviews

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Ratings and Reviews
(1-25 of 91)

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Sylvie Tehbelian | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
There have been a few glitches where candidates don't get our emails sent via SmartRecruiters and also when they apply through our company website. However, the overall candidate exeprience is positive. Easy to apply and fill in the screeening questionnaire. Equally sending a link for candidates to apply is quite user friendly as well.
Score 6 out of 10
Vetted Review
Verified User
Review Source
Overall the candidate experience is OK, but we have noticed some complaints due to the sluggishness of the system where candidates in several cases have uploaded or submitted information several times since the confirmation of a successful upload simply is too slow. This should, however, be relatively easy to correct by simply speeding up the cloud environment.
Alicia Azulay | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Feedback from candidates I have interviewed have had a positive experience with the process and found the application, submission, and progress to be a simple and efficient process along the way. Overall, I think this is enhanced by the ability of being able to email candidates directly from the platform and track conversations in one place.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Because we do not use a whole lot of social media for our job posting and candidate search, I have not been able to test these features using SmartRecruiters. However, the best feature for us has been the ability to store all of our resumes in one place, search for applicants easily and pull up information for each person quickly. Record keeping has been improved significantly and it's less time consuming than doing it the old fashion way.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Within the hundreds (thousands?) of candidates I have reviewed through SmartRecruiters to-date, the range of candidate experience is quite broad (ranging from zero qualifications to vastly overqualified). My experience with SmartRecruiters in this aspect is no different than the experiences I've had with alternatives we have used in the past.
August 21, 2019

Simple interface

Score 7 out of 10
Vetted Review
Verified User
Review Source
Most of the candidates that apply for the position are not qualified and lack the experience. It would be beneficial if the candidates were rated based on their experience in the field. This would allow the recruiter or hiring manager to look at the top candidates for the position instead of reading over the under-qualified.
September 25, 2018

Improvement in efficiency

Michelle Sexton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
In SmartRecruiters, you're able to create screening questions and rejection questions that completely block the candidate from submitting their application for the position. With other ATS, we've gotten a large volume of candidates, but the quality is typically lacking. In SmartRecruiters, we've received higher quality candidates and typically the people who are applying really want to work for our company. We've noticed an increase in quality.
Christine Hailey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
SmartRecruiters is exceptionally valuable to me as an employer and it has been easy to post jobs and track candidates. Candidates are able to be more organized when uploading their documents by following the software's instructions where the process is made easy by this product. The process of applying the job is also not lengthy and tiring compared to other products I have used before.
Cody Kimball | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
When I was on the other side of the interviewing process, this level of transparency was not only reassuring for me as an applicant, but also confirmed to me as a prospective employee that the company truly does want to be enabling with insights to help everyone best have the needed context to act.
Ken Gardner, aPHR, CUDE | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
SR has enabled us to achieve a candidate satisfaction rating of 89% since launching. We do not have comparative data but this score would have been significantly lower with our previous partner based on anecdotal feedback and the amount of support calls we received.
Hailee Sender | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Prior to SmartRecruiters, the HR department was using Google Sheets. This program, while effective in its own way, was not fulfilling our department's needs.Candidates were forgotten, accidentally deleted, etc., and our recruiting numbers definitely suffered. With SmartRecruiters, we were better able to track candidates in whatever stage of the recruiting process they were in. As recruiters, we were much more organized, able to call and communicate with candidates much quicker, without anyone feeling forgotten.
April 30, 2018

Good basic tool

Emily Tennant | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
It's very basic but met our needs. We needed something more complicated than the free version. I really like that they stand behind their product and you can try before you buy. I would have loved to be able to customize a little bit more (especially in the reporting) but I'm pretty happy with it.
March 18, 2018

Splashed

Score 8 out of 10
Vetted Review
Verified User
Review Source
Overall, I would say that we have hired about 50% of the SmartRecruiter applicants. Our non-hires have been because of interview no shows, lack of applicants following up with us after our initial contact, and not matching their needs for a job due to hours, shift availability, etc. despite the job description being posted with those details.
Josh Krakauer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Several candidates have had trouble uploading the documents we requested, or seem to miss it outright. We never had issues with internal testing of the tool but it's frequently come up. They also often email to confirm we have received it because they were not sure it had published correctly.
March 12, 2018

Collaboration is key

Russ Knight | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
The candidate experience is more my doing than SmartRecruiters. It's easy to reject an applicant and not send them a notification as to why. That is understandably frustrating for an applicant.
SmartRecruiters makes it easy for me as the hiring authority but it's often up to me to provide value for the candidate. I wouldn’t say SmartRecruiters does anything different for candidates vs other ATS systems, other than prompting for rejection/response.
November 14, 2017

StartUp Happy with SR

Jordan Moskowitz | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I was part of the team that selected SmartRecruiters. Before them, we weren't using any system at all. Hiring was difficult to impossible. We weren't hiring any people outside of the circle of employees friends. Compared to having no system, SmartRecruiters was great. Not having a system to manage applicants was really really hard. We would lose track of applications, forget to contact people, and were inefficient.
Amit Vasudeva | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The candidate experience has been great since smartrecruiters has a good way of tracking candidates' statuses so we know where the candidate is in the process and get them ready for orientation. No more using spreadsheets and a white board, smartrecruiters' tracking function makes recruiters' life easy.

SmartRecruiters Scorecard Summary

Feature Scorecard Summary

Recruiting / ATS (15)
82%
8.2
Job Requisition Management (98)
86%
8.6
Company Website Posting (102)
88%
8.8
Publish to Social Media (100)
85%
8.5
Job Search Site Posting (105)
83%
8.3
Customized Application Form (93)
87%
8.7
Resume Management (107)
85%
8.5
Duplicate Candidate Prevention (101)
82%
8.2
Candidate Search (109)
84%
8.4
Applicant Tracking (113)
88%
8.8
Collaboration (104)
85%
8.5
Task Creation and Delegation (89)
78%
7.8
Email Templates (101)
76%
7.6
User Permissions (97)
83%
8.3
Notifications and Alerts (108)
81%
8.1
Reporting (93)
66%
6.6

What is SmartRecruiters?

SmartRecruiters’ Talent Acquisition Suite is used by high-performance organizations for making the best hires. It has full functionality for recruitment marketing and collaborative hiring built on a cloud platform with an open marketplace for third party recruitment services. The vendor says, unlike the first generation applicant tracking systems it replaces, SmartRecruiters' recruiting software provides an amazing candidate experience, hiring managers actually want to use the product, and recruiters love them because they make their jobs easier. Additionally, the vendor says companies like Visa, Skechers, Atlassian, Equinox, and Alcoa use SmartRecruiters to make recruiting a competitive advantage.

SmartRecruiters Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

Additional Features

  • Supported: LinkedIn Integration
  • Supported: Interview Scorecards
  • Supported: Multiple Brand support

SmartRecruiters Screenshots

View your candidate information on your desktop, or on the go via our mobile app.Analytics of your entire hiring process at your fingertips.Candidates can apply for jobs from their desktop or mobile device. All job postings are dynamic and mobile optimized.

SmartRecruiters Video

SmartRecruiters Integrations

SmartRecruiters Competitors

SmartRecruiters Pricing

Starting Price: $0

More Pricing Information

SaaS Editions Pricing
Pricing DetailsTerms
CorporateVaries, per FTEBilled annually
GlobalVaries, per FTEBilled annually
SmartStartFreeup to 10 active job postings

SmartRecruiters Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

What is SmartRecruiters?

SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.

How much does SmartRecruiters cost?

SmartRecruiters starts at $0.

What is SmartRecruiters's best feature?

Reviewers rate Company Website Posting and Applicant Tracking highest, with a score of 8.8.

Who uses SmartRecruiters?

The most common users of SmartRecruiters are from Enterprises and the Automotive industry.