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SmartRecruiters

SmartRecruiters

Overview

What is SmartRecruiters?

SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.

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Recent Reviews

Best ATS I have used!

9 out of 10
December 11, 2023
Incentivized
We use SmartRecruiters for all of our recruitment (Early Careers to Senior Hiring) in the UK and Australia. It supports all the way from …
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Smart ATS

8 out of 10
February 21, 2023
Incentivized
We use SmartRecruiters as a full applicant tracking system, integrated with PhenomPeople on our front-end careers page. We use it to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 15 features
  • Applicant Tracking (126)
    9.3
    93%
  • Notifications and Alerts (119)
    9.3
    93%
  • Candidate Search (122)
    8.4
    84%
  • Resume Management (119)
    7.8
    78%

Reviewer Pros & Cons

View all pros & cons
Verified User
Manager in Human Resources
Investment Management Company, 501-1000 employees
Verified User
Program Manager in Human Resources
Telecommunications Company, 501-1000 employees
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Pricing

View all pricing

Corporate

Varies, per FTE

Cloud
Billed annually

Global

Varies, per FTE

Cloud
Billed annually

SmartStart

Free

Cloud
up to 10 active job postings

Entry-level set up fee?

  • $1,000
    Required
For the latest information on pricing, visithttps://www.smartrecruiters.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

8.3
Avg 8.0
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Product Details

What is SmartRecruiters?

SmartRecruiters enables Hiring Without Boundaries™ by freeing talent acquisition teams from legacy applicant tracking software. SmartRecruiters' next-generation platform serves as the hiring operating system for 4,000 customers like Bosch, LinkedIn, Skechers, and Visa. Companies with business-critical hiring needs turn to SmartRecruiters for best-of-breed functionality, world-class support, and a robust ecosystem of third-party applications and service providers.

SmartRecruiters Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

SmartRecruiters Screenshots

Screenshot of A candidate experience to reach, engage, and connect with talent wherever they are.Screenshot of Engaged hiring managers empowered by collaboration tools and applicant tracking to drive better hiring decisions.Screenshot of Digital offer management, onboarding, and reporting deliver a seamless journey for new hires and recruiters.Screenshot of SmartRecruiters eases the burden of juggling multiple open roles and hiring large volumes.Screenshot of Frees up hiring teams to focus on making great hires and delivering a better candidate experience by automating routine tasks.Screenshot of Find and discover qualified talent while getting the most from the advertising budget.

SmartRecruiters Video

SmartRecruiters Integrations

SmartRecruiters Competitors

SmartRecruiters Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesAfrikaans, Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Georgian, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese

SmartRecruiters Downloadables

Frequently Asked Questions

SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.

SmartRecruiters starts at $0.

Oracle Fusion Cloud HCM, Jobvite, and Greenhouse are common alternatives for SmartRecruiters.

Reviewers rate Company Website Posting highest, with a score of 9.7.

The most common users of SmartRecruiters are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(238)

Attribute Ratings

Reviews

(51-75 of 90)
Companies can't remove reviews or game the system. Here's why
January 24, 2017

Wisdom of SmartRecruiters

Jay Webb | TrustRadius Reviewer
Jay Webb
Recruiting Coordinator
Ancestry (Information Services, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Candidate Experience
8
The most effective piece for candidate experience is the templates. Tasks such as requesting an interview or rejecting a candidate can be done simply and quickly. Communication with the candidate is uniform and helps to create an environment of fairness.
January 20, 2017

SmartRecruiter has potential - just not there yet.

Verified User
Professional in Human Resources
Computer Software Company, 1001-5000 employees
Score 2 out of 10
Vetted Review
Verified User
Incentivized
Candidate Experience
3

There isn't a day that goes that I don't get candidates emailing me twice because they don't have confidence that I'm getting their communications via the smartrecruiters email system. Other applicant systems show the email address of the recruiter, but SmartRecruiters responds with a very long reply email address "50+ numbers, symbols and letters"@mail.smartrecruiters.com

This doesn't give candidates comfort that they are responding to a human, but to a system.

In scheduling candidates, the email template doesn't allow you to have inserted a more professional display of the interview date and time: here's the sample: Fri, 20-Jan-17 11:45 AM PST. While this isn't bad, it's not how you would normally write it in the US. for example, I'd like to see this displayed as: Friday, Jan 20, 2017, at 11:45 am PST. It looks automated.

January 04, 2017

SmartRecruiters for Your Recruiting Needs

Verified User
Professional in Human Resources
Motion Pictures and Film Company, 1001-5000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Candidate Experience
8
Candidate experience is great. They can create SR profiles simply by linking it to their LinkedIn account or uploading their resume. This significantly increases the appeal for candidates to apply as they would not need to create an entirely new account from scratch. Most job sites have long and convoluted process to create an account to apply for a job posting, and as most people have short attention span, having to fill out lengthy online application form could be extremely discouraging. Candidates can also check in their SR account for the progress of their application, of course assuming that the hiring manager updates their statuses correctly.

However, for my company's purpose, we have separate screening questions for every job posting. We have a standard set of questions that everyone has to fill out, but a few extra questions for each department that are different. If a candidate applies for more than one job, they have to fill out every set of screening questions which is quite painful repetitive and painful for them.
December 21, 2016

A dynamic solution to our extreme growth in hiring needs.

Anne Chapman Fox | TrustRadius Reviewer
Anne Chapman Fox
Lead - Senior Recruiter - Licensed Clinical Recruiter (Allied Health Professions)
Easterseals Southern California (Non-Profit Organization Management, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Candidate Experience
8
The candidate experience has been strong. In particular, I like being able to email/communicate directly from the SmartRecruiter, application, page.
December 20, 2016

SmartRecruiters is the best I have worked with in my 20 years in recruitment.

Liam Ovenden | TrustRadius Reviewer
Liam Ovenden
Director - Acquisitions, Careers and Talent Management
Colliers International Australia (Real Estate, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Candidate Experience
10
The candidate experience is very contemporary. Applying is easy and fast. Following the progress of your application is transparent, and communicating with the hiring team is easy. The application itself is mobile-enabled, and visually appealing.
December 13, 2016

Great tool with lots of potential!

Alejandro Avila | TrustRadius Reviewer
Alejandro Avila
Senior Recruiter
PCCW Teleservices (Panama) (Outsourcing/Offshoring, 10,001+ employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Candidate Experience
9
It's very user friendly for candidates! However not sure of how good it is for a candidate tracking the hiring process. It has a very basic application form that could be filled out without any problems. It also make it easy for us to add any questions on the application.


December 02, 2016

SmartRecruiters Review

Michael Jalbert | TrustRadius Reviewer
Michael Jalbert
Global Talent Acquisition Manager
MPC (Motion Pictures and Film, 1001-5000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Candidate Experience
8
Being able to apply with LinkedIn is fast and simple. However, with MPC being in the VFX industry candidates need to submit a portfolio in the form of a website and it isn't always easy. Most candidates have content in their portfolio that cannot be shown to the general public which is protected in the form of a password. There is no area to enter this password besides putting in a screening question, which is on a completely separate page of the applicant's application.
December 01, 2016

The Next Era of Talent Acquisition Technology

Sarah (Anderson) Wilson | TrustRadius Reviewer
Sarah (Anderson) Wilson
Director, Talent Acquisition, Performance Management & Principal Staff Officer
Indigo (Retail, 5001-10,000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Candidate Experience
9
The candidate is able to apply quickly and with minimal effort - from there, the candidate is able to see where they are in the process at all times. This level of transparency eliminates the sense of 'ATS black hole' that most candidates experience when applying online.
November 29, 2016

Recruit Smart with SmartRecruiters

Verified User
Employee in Human Resources
Real Estate Company, 1001-5000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Candidate Experience
8
I believe it makes the application process easier for candidates by allowing them to apply via a number of job sites. It is much easier to just apply via LinkedIn instead of having to attach a cover letter and cv. We can email the candidates directly from SmartRecruiters and they can email us.
November 21, 2016

The Choice of Christian Brothers Franchisee's

Brett Clancy | TrustRadius Reviewer
Brett Clancy
Owner
Christian Brothers Automotive - Meridian (Automotive, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Candidate Experience
9
I only say nine as there are some things that can not be controlled by the tool. I still have to do the work of communicating with the candidate. However, this tool provides the best possible vehicle for facilitating communications between our company and the candidate. Also - the candidate gets input from our corporate office and contributes to the feeling that the candidate is joining an organization bigger than just one location.
November 18, 2016

SmartRecruiters Review

Verified User
Team Lead in Corporate
Automotive Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Candidate Experience
6
I think most candidates enjoy the experience and process. However some get lost in the process. I am not sure if things can be made more clear, either on a label or user interface level or if the process can be streamlined, but I have heard some people struggle with it. I think the people who love it, love it, But if you are new, there is a learning curve.
October 31, 2016

A Good beginner ATS Tool

Verified User
Manager in Human Resources
Consumer Goods Company, 10,001+ employees
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Candidate Experience
4
The pool that we reached out to had a hit ratio of 1:385. I had done some specific hiring for the Africa Market, but the reach out pool was very poor and hence my rating of 4 for candidate quality. You will need to build a direct candidate access in the marketplace.
October 31, 2016

Powerful ATS!

Verified User
Professional in Human Resources
Publishing Company, 10,001+ employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Candidate Experience
8
I do think that it is easy for candidates to apply for multiple jobs and check the status of their application. However, after that point I'm not sure that it improves the candidate experience much.
October 27, 2016

Great system: but not perfect

Verified User
Representative in Human Resources
Internet Company, 1001-5000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Candidate Experience
6
Sometimes candidates do not receive the email responses or the email is sent to their junk mail. It would be great if SmartRecruiters could force these emails into their inboxes. That would improve the candidate process.
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