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Square 9 Softworks

Square 9 Softworks

Overview

What is Square 9 Softworks?

For document-intensive companies looking to improve business efficiency, Square 9 Softworks develops solutions for process automation that aim to drive increased productivity across all business applications.

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Recent Reviews

New Client

7 out of 10
October 18, 2023
Incentivized
After implementation, we will be using Square9 on-prem for document digitization as well as workflow and repository. Currently, we have …
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Ease of Use

10 out of 10
September 27, 2023
Incentivized
Within government records requests are frequent. This program helps with the ease and quick turnaround for those. It also ensures that our …
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We love Square 9!

9 out of 10
September 14, 2023
Incentivized
We use Square 9 for our AP workflow, and the software also addresses our document imaging. The accounts payable person enters an invoice, …
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amazing database

10 out of 10
September 01, 2023
I use the database to save documents. Which is an extremely simple process to do so. So easy to locate all documents that are saved by all …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Square 9 Process Automation Essentials

$45

Cloud
per month per user (5 User Minimum)

Square 9 Digital Transformation Essentials

$68

Cloud
per month per user (5 User Minimum)

Square 9 Enterprise Essentials

$75

Cloud
per month per user (10 User Minimum)

Entry-level set up fee?

  • Setup fee optional
    Optional

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $45 per month per seat
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Product Demos

Square 9 Web Forms

Storylane

Square 9 Enterprise Content Management

Storylane

Square 9 Capture Automation

Storylane
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Product Details

What is Square 9 Softworks?

Square 9 helps teams to work more efficiently by changing how business information is managed. Square 9 delivers cloud-enabled solutions that digitally transform paper into high-value data and then put that information into motion so that it flows throughout the organization regardless of where work is happening.

With a portfolio of products, including AI-Driven data extraction, web forms management, and business process management, Square 9 helps users to simplify everyday tasks. Whether finance-related projects like Vendor Invoice Routing and Approval, the Three Way Match, or Human Resources focused like Employee Onboarding, Square 9 aims to help optimize efficiency while reducing costs and improving the flow of information.

Square 9 Softworks Screenshots

Screenshot of GlobalSearch, which is used to organize and sort documents based on extracted data.Screenshot of indexed data, where users can performs a 3 way match against an order receipt and purchase order.Screenshot of GlobalCapture, which is used to build workflows and automatically assign tasks to users.Screenshot of a front-facing Portal for new hires and applicants. This lets them fill out important employee documents such as job application, Direct Deposit and W-4 forms.Screenshot of the hiring and onboarding portal, where new hire documentation is completed.Screenshot of GlobalForms, which has new hire government forms such as I-9 and W-4 forms.

Square 9 Softworks Competitors

Square 9 Softworks Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationNo
Supported CountriesUnited States, Canada, Brazil, Mexico, Great Britain, France, Germany, Spain, Portugal, Belgium, Netherlands, Romania
Supported LanguagesEnglish, French, Spanish, Portuguese, German, Dutch, Romanian

Frequently Asked Questions

For document-intensive companies looking to improve business efficiency, Square 9 Softworks develops solutions for process automation that aim to drive increased productivity across all business applications.

Square 9 Softworks starts at $45.

DocuWare, Revver, and Laserfiche are common alternatives for Square 9 Softworks.

Reviewers rate Usability and Support Rating highest, with a score of 8.6.

The most common users of Square 9 Softworks are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(48)

Attribute Ratings

Reviews

(1-23 of 23)
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Baana Veen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Any problems have been handled pretty easily and professionally. The number called from is sometimes recognized as spam or doesn't say Square 9 Softworks on the caller ID. They've been able to walk through fixes or have a remote session to find the specific cause of the issue. Normally it is not even their issue, but they have been great in helping to identify what might be creating a conflict.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Through the process the implementation team helped answer questions and train where needed. When our project time ended, they continued to help finish the project to meet our needs.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The support we received from Square 9 Softworks was exceptional. From deployment to implementation, we always felt supported. The team we worked with had patience and exceptional response time. They were amazing to work with, I always felt supported. No matter how simple or complex my question was they always delivered.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Square 9 support is the best. I have never had to wait more than two hours for assistance. When I do get help it is always courteous and respectful - even if I should have been able to figure it out on my own.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We can always get timely support when we run into an issue, which is rare. Opening a ticket is simple and they are very responsive (usually same day). The support we do receive is very thorough and friendly. They also follow-up to make sure all issues remain resolved.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Any time I've encountered an issue with the software, their response has been great. Usually, after submitting a ticket via their support portal, my phone rings within the hour. I also have the option to schedule a support session in the event I need one of their technicians to access our system to trouble-shoot. So far, very happy with tech support and response times.
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