Overview
What is SmartSearch ATS?
SmartSearch is a web-based talent acquisition and staffing management software. Features include job posting to job boards and social media outlets, resume parsing, and automated workflow. SmartSearch advertises robust customer service and implementation assistance.
Clunky Tool, but Highly Customizable
SmartSearch RULES!!
Great Value, Integrated Tool, Key Decision Making Support Application
Good Product but Room for Improvement
SmartSearch - efficiency, flexibility and features... This does a lot for your business.
SmartSearch is Great and a True Business Partner
SmartSearch - Good entry level, but limited capabilities and spotty tech support.
Great ATS!
SmartSearch is a great ATS!
Great System, Great Service
SmartSearch ATS is SMART!
review
Adaptable and User Friendly
Most Flexible Product & Service
Work Smarter not Harder, SmartSearch ATS is leading the pack in Efficiency!
Popular Features
- Company Website Posting (17)3.030%
- Job Requisition Management (17)3.030%
- Resume Management (17)1.010%
- Job Search Site Posting (17)1.010%
Pricing
What is SmartSearch ATS?
SmartSearch is a web-based talent acquisition and staffing management software. Features include job posting to job boards and social media outlets, resume parsing, and automated workflow. SmartSearch advertises robust customer service and implementation assistance.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
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SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.
What is ADP Workforce Now?
ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
Features
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 3Job Requisition Management(17) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 3Company Website Posting(17) Ratings
Software allows postings to be displayed on the company website
- 1Publish to Social Media(13) Ratings
Software provides ability to publish postings to social media sites
- 1Job Search Site Posting(17) Ratings
Software provides ability to publish postings to top job search sites
- 9Customized Application Form(16) Ratings
Application form for applicants allowing capture of required information
- 1Resume Management(17) Ratings
Software allows resumes to be uploaded in bulk, and for contact information to be parsed
- 10Duplicate Candidate Prevention(16) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 3Candidate Search(17) Ratings
Search capabilities allows candidates with certain attributes to be located
- 3Applicant Tracking(17) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 1Collaboration(15) Ratings
Collaboration capabilities provide the ability to share notes and evaluations
- 1Task Creation and Delegation(14) Ratings
Task creation is the ability to create recruitment process tasks and assign them to others
- 1Email Templates(16) Ratings
Software allows creation of standard email templates for communication with candidates
- 1User Permissions(16) Ratings
User permissions allow you to decide which information is viewable or editable by others
- 5.5Notifications and Alerts(13) Ratings
Notifications and reminders inform you of tasks to be completed
- 8Reporting(16) Ratings
Standard reports on key recruiting metrics such as time-to-fill
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is SmartSearch ATS?
SmartSearch ATS Features
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Customized Application Form
- Supported: Resume Management
- Supported: Duplicate Candidate Prevention
- Supported: Candidate Search
- Supported: Applicant Tracking
- Supported: Collaboration
- Supported: Task Creation and Delegation
- Supported: Email Templates
- Supported: User Permissions
- Supported: Notifications and Alerts
- Supported: Reporting
SmartSearch ATS Competitors
SmartSearch ATS Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(39)Community Insights
- Pros
- Cons
- Recommendations
Intuitive User Interface: Many users have found SmartSearch's user interface to be intuitive and easy to navigate, making it simple to perform tasks such as building organizational charts and searching for specific locations or employees. This positive sentiment suggests that a significant number of reviewers appreciate the user-friendly design of the software.
Helpful Customer Support: Several users have praised SmartSearch's customer support team for being helpful and reliable. They have highlighted positive interactions with the staff, noting their knowledge and long-term experience in the industry. This indicates that the customer support provided by SmartSearch is highly valued by a considerable number of customers.
Efficiency-Boosting Features: Numerous reviewers have expressed satisfaction with SmartSearch's automated tasks, customizable reporting analytics, and search functions. These features are highly beneficial in streamlining processes, increasing efficiency, and saving time for users. The positive feedback suggests that many users find these functionalities valuable in optimizing their workflow within the software.
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Limited Export Options: Some users have found the export options in SmartSearch ATS to be limited, causing formatting issues when exporting jobs to platforms like Monster or Careerbuilder.
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User Interface and Ease of Use: Several reviewers have mentioned that while the user interfaces have improved, there is still room for ease of use improvements. The software can feel overwhelming due to the many functions and uses available, and some users have noted that certain features are unintuitive and challenging to learn.
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Technical Support Issues: Users have expressed frustration with spotty and delayed technical support from SmartSearch. This has caused difficulties when experiencing bugs, glitches, or other technical issues, as timely resolution is not always guaranteed.
Users frequently recommend SmartSearch for its versatility and ease of use. They appreciate that it is easy to navigate for new users and continues to improve without becoming clunky. The platform is praised for its simplicity, making it suitable for users who don't want a technical ATS. Additionally, SmartSearch is often recommended as a candidate tracking platform for Staffing and Recruiting firms. However, some users do note that finding tools and features can be difficult, suggesting that the platform may not be very user-friendly for beginners. Users also suggest that SmartSearch should improve troubleshooting and provide quicker technical support.
Attribute Ratings
Reviews
(1-25 of 31)Clunky Tool, but Highly Customizable
The developer who developed this was clearly not a recruiter and therefore it was not very intuitive.
SmartSearch RULES!!
Good Product but Room for Improvement
SmartSearch - efficiency, flexibility and features... This does a lot for your business.
We have been using SmartSearch for more than 24 years. We started out on one of the first versions because we liked the company and the direction they were taking. SmartSearch has not always been the tool with the flashiest features.... but it has always had some of the best features. They have always been of the cutting edge of the next technology and have the tools and features that make SmartSearch a complete solution. We have not seen anything else out in the marketplace that has encouraged us to change.
SmartSearch is Great and a True Business Partner
SmartSearch is less suited for an environment in which robust reporting or tracking is required - the built-in reports are limited, the report writer is difficult to use and there are no real capabilities to interface directly with other applications like Microsoft Flow, Zapier, mailparser, etc. Consequently, one cannot take advantage of external tech capabilities to make up for the lack of capabilities in SmartSearch.
The responsiveness of tech support is spotty. Currently, we have been waiting almost three months to receive a resolution on the integration of Zip Recruiter, our job postings are not getting out to Zip Recruiter which, as a recruiting agency, is a death blow. (Their tech support people are great and most have been there a long time, it is the responsiveness that is the weak link.) Sometimes they respond very quickly and then out of the blue you get nothing.
Great ATS!
SmartSearch is less appropriate for sourcing passive candidates. Although it keeps previous applicants and candidates stored internally, their information is typically not current and thus not really ideal for reaching out to passive candidates that would actually be a good fit for any roles you are recruiting on.
SmartSearch is a great ATS!
Great System, Great Service
SmartSearch ATS is SMART!
Of course, as in any product choice, the product needs to match the company requirements. SmartSearch ATS solves tracking problems very well for small to medium sized companies - a nice broad market in itself. SmartSearch ATS would not be a good enterprise ATS choice. It is not designed to be.
Based on my experience, a strong enterprise ATS does not currently exist. Most do a better job driving away passive candidates than attracting them.
With SmartSearch ATS, it is possible to make it easy for passive candidates to indicate their interest.
How many positions will you need to post over the next year?
How many candidates will you need to track?
How many company employees will need to access SmartSearch ATS to track candidates?
What types of reporting do you require?
What is your budget?
Is the standard SmartSearch ATS fine for your company or will you need to customize?
Would you like your ATS to mirror image your website? SmartSearch ATS does.