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SmartSearch ATS

SmartSearch ATS

Overview

What is SmartSearch ATS?

SmartSearch is a web-based talent acquisition and staffing management software. Features include job posting to job boards and social media outlets, resume parsing, and automated workflow. SmartSearch advertises robust customer service and implementation assistance.

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Recent Reviews

TrustRadius Insights

Intuitive User Interface: Many users have found SmartSearch's user interface to be intuitive and easy to navigate, making it simple to …
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SmartSearch RULES!!

10 out of 10
October 19, 2020
SmartSearch is used across the entire organization. We use it as a sales/new business/client development tool and also as our candidate …
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Great ATS!

7 out of 10
May 10, 2018
Incentivized
We use SmartSearch as an applicant tracking system. SmartSearch also pushes out our job postings to multiple websites, including …
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SmartSearch ATS is SMART!

10 out of 10
September 30, 2015
SmartSearch ATS is being used in my company both as an Applicant Tracking System for my RecruiterGuy.com contract recruiter/consulting …
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Popular Features

View all 15 features
  • Company Website Posting (17)
    3.0
    30%
  • Job Requisition Management (17)
    3.0
    30%
  • Resume Management (17)
    1.0
    10%
  • Job Search Site Posting (17)
    1.0
    10%
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Pricing

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N/A
Unavailable

What is SmartSearch ATS?

SmartSearch is a web-based talent acquisition and staffing management software. Features include job posting to job boards and social media outlets, resume parsing, and automated workflow. SmartSearch advertises robust customer service and implementation assistance.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is SmartRecruiters?

SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.

N/A
Unavailable
What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

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Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

3.4
Avg 8.0
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Product Details

What is SmartSearch ATS?

SmartSearch is the flagship web-based talent acquisition and staffing management software from Advanced Personnel Systems Inc, that, while not as broadly used as some other software suites, is capable of delivering all of the features and capabilities (e.g. integration with outside services like Outlook, direct posting to job boards and sourcing via social networks, data/resume parsing and rich automation features) expected of applicant tracking systems. Live support representatives are available 24/7. Also, Advanced Personnel Systems offers a live, personalized demonstration of the software for those interested, as well as full "concierge" service throughout the implementation process.

SmartSearch ATS Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

SmartSearch ATS Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web

Frequently Asked Questions

SmartSearch is a web-based talent acquisition and staffing management software. Features include job posting to job boards and social media outlets, resume parsing, and automated workflow. SmartSearch advertises robust customer service and implementation assistance.

Bullhorn ATS & CRM, JobDiva, and iCIMS Talent Cloud are common alternatives for SmartSearch ATS.

Reviewers rate Duplicate Candidate Prevention highest, with a score of 10.

The most common users of SmartSearch ATS are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(39)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Intuitive User Interface: Many users have found SmartSearch's user interface to be intuitive and easy to navigate, making it simple to perform tasks such as building organizational charts and searching for specific locations or employees. This positive sentiment suggests that a significant number of reviewers appreciate the user-friendly design of the software.

Helpful Customer Support: Several users have praised SmartSearch's customer support team for being helpful and reliable. They have highlighted positive interactions with the staff, noting their knowledge and long-term experience in the industry. This indicates that the customer support provided by SmartSearch is highly valued by a considerable number of customers.

Efficiency-Boosting Features: Numerous reviewers have expressed satisfaction with SmartSearch's automated tasks, customizable reporting analytics, and search functions. These features are highly beneficial in streamlining processes, increasing efficiency, and saving time for users. The positive feedback suggests that many users find these functionalities valuable in optimizing their workflow within the software.

  1. Limited Export Options: Some users have found the export options in SmartSearch ATS to be limited, causing formatting issues when exporting jobs to platforms like Monster or Careerbuilder.

  2. User Interface and Ease of Use: Several reviewers have mentioned that while the user interfaces have improved, there is still room for ease of use improvements. The software can feel overwhelming due to the many functions and uses available, and some users have noted that certain features are unintuitive and challenging to learn.

  3. Technical Support Issues: Users have expressed frustration with spotty and delayed technical support from SmartSearch. This has caused difficulties when experiencing bugs, glitches, or other technical issues, as timely resolution is not always guaranteed.

Users frequently recommend SmartSearch for its versatility and ease of use. They appreciate that it is easy to navigate for new users and continues to improve without becoming clunky. The platform is praised for its simplicity, making it suitable for users who don't want a technical ATS. Additionally, SmartSearch is often recommended as a candidate tracking platform for Staffing and Recruiting firms. However, some users do note that finding tools and features can be difficult, suggesting that the platform may not be very user-friendly for beginners. Users also suggest that SmartSearch should improve troubleshooting and provide quicker technical support.

Attribute Ratings

Reviews

(1-25 of 31)
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Score 6 out of 10
Vetted Review
Verified User
Incentivized
I most likely would not recommend SmartSearch. It is a very clunky tool and not overly user friendly. We had to pare it down extensively because it was just overwhelming with options of what you could click through; it needs to be simplified. There was a lot of basic recruiter tools that should have come with the tool, but we had to customize for it.

The developer who developed this was clearly not a recruiter and therefore it was not very intuitive.
EJ Meier | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I think our environment has stretched SmS and their capabilities (positively) but we have grown together and developed an enormously capable system together that is now very well integrated into our business. For doing applicant tracking, requisition management and offer management that has really been strong. I think we can partner together and build some better analytics and reporting capabilities that would be better suited for our business.
Score 10 out of 10
Vetted Review
Verified User
If you have a recruiting organization that needs flexibility and a wide range of options to address an ever changing landscape than this is your system. It does not try to pigeon-hole recruiters into a single recruiting model. It allows you to customize how your organization does things but also allows you to control where you need to control.

We have been using SmartSearch for more than 24 years. We started out on one of the first versions because we liked the company and the direction they were taking. SmartSearch has not always been the tool with the flashiest features.... but it has always had some of the best features. They have always been of the cutting edge of the next technology and have the tools and features that make SmartSearch a complete solution. We have not seen anything else out in the marketplace that has encouraged us to change.
Score 1 out of 10
Vetted Review
Verified User
SmartSearch is suitable as a mechanism for collecting candidate information online and managing job orders. The fees are low and reasonable for this limited functionality and, at this low level of use, the system works well.

SmartSearch is less suited for an environment in which robust reporting or tracking is required - the built-in reports are limited, the report writer is difficult to use and there are no real capabilities to interface directly with other applications like Microsoft Flow, Zapier, mailparser, etc. Consequently, one cannot take advantage of external tech capabilities to make up for the lack of capabilities in SmartSearch.

The responsiveness of tech support is spotty. Currently, we have been waiting almost three months to receive a resolution on the integration of Zip Recruiter, our job postings are not getting out to Zip Recruiter which, as a recruiting agency, is a death blow. (Their tech support people are great and most have been there a long time, it is the responsiveness that is the weak link.) Sometimes they respond very quickly and then out of the blue you get nothing.
May 10, 2018

Great ATS!

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Well suited for tracking applicants from start to finish. Being able to use SmartSearch to push job postings out to major job boards is very helpful in attracting active candidates and keeping them well organized.

SmartSearch is less appropriate for sourcing passive candidates. Although it keeps previous applicants and candidates stored internally, their information is typically not current and thus not really ideal for reaching out to passive candidates that would actually be a good fit for any roles you are recruiting on.
September 30, 2015

SmartSearch ATS is SMART!

Bill Humbert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Of course, as in any product choice, the product needs to match the company requirements. SmartSearch ATS solves tracking problems very well for small to medium sized companies - a nice broad market in itself. SmartSearch ATS would not be a good enterprise ATS choice. It is not designed to be.

Based on my experience, a strong enterprise ATS does not currently exist. Most do a better job driving away passive candidates than attracting them.

With SmartSearch ATS, it is possible to make it easy for passive candidates to indicate their interest.

How many positions will you need to post over the next year?

How many candidates will you need to track?

How many company employees will need to access SmartSearch ATS to track candidates?

What types of reporting do you require?

What is your budget?

Is the standard SmartSearch ATS fine for your company or will you need to customize?

Would you like your ATS to mirror image your website? SmartSearch ATS does.

Score 7 out of 10
Vetted Review
Verified User
Incentivized
SmartSearch is very adaptable and can work well in any environment. It interacts well with Outlook and outside websites. Due to the fact that it is web based, you need not worry about it taking up your hard drive. It works for both large organizations as well as small ones.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
SmartSearch ATS works well in all aspects in the staffing industry. It doesn't have too many bells and whistles to make it confusing to the average user.
February 25, 2015

Smart Search Review

Score 3 out of 10
Vetted Review
Verified User
Incentivized
Normally, recruiters don't have time to get trained in every ATS, so it should be more user friendly, have less options and more logic. The SNI questionnaire is hard to set up, notes and view of emails sent are hidden.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The size of the organization looking to deploy it is important; in my opinion small to mid size organizations would be optimal. [Consider the] level of support needed. Talk to past and current users who are in your industry and outside your industry. Talk to clients all over the country, especially those in your time zone.
February 18, 2015

It does the job....

Alexis Kruse | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
Incentivized
I think that there are other applicant tracking systems that are way easier to use and a lot cleaner. The only time that I like SmartSearch ATS is when it generates an email template whenever I move a candidate over in the process. I can set the template I want and it always pops up and fills in the exact data.
December 01, 2014

SmartSearch ATS

Score 8 out of 10
Vetted Review
Verified User
Incentivized
SmartSearch ATS is well suited for a mid to large size company, or a company experiencing rapid growth where one or more hiring managers are not always available or are located in a separate location from the HR/Recruiting team.
August 20, 2014

SmartSearch Review

Brady Eagle | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SmartSearch makes things run very smoothly for our organization. It allows us to attach candidates to specific jobs so you can refer to them at a later date for a similar job. It allows your Account Executives and recruiters be on the same page by attaching candidates, updating job requirements, and keeping them updated if the job has been closed, re-opened, put on hold, etc.
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