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SmartSearch ATS

SmartSearch ATS

Overview

What is SmartSearch ATS?

SmartSearch is a web-based talent acquisition and staffing management software. Features include job posting to job boards and social media outlets, resume parsing, and automated workflow. SmartSearch advertises robust customer service and implementation assistance.

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Learn from top reviewers

Clunky Tool, but Highly Customizable

Rating: 6 out of 10
October 7, 2021
IncentivizedVetted ReviewVerified User
SmartSearch was used across a 20 person + staffing agency. It is used as a candidate relationship management tool to track candidates, recruiter who owned each candidate, inte...
Continue reading
Verified user
Employee
SmartSearch ATS1 year of experience

SmartSearch RULES!!

Rating: 10 out of 10
October 19, 2020
Vetted ReviewVerified User
SmartSearch is used across the entire organization. We use it as a sales/new business/client development tool and also as our candidate tracking system. We also use SmartSearc...
Continue reading
David Burchette
Director - Information Technology
Director, Recruiting Services and Delivery
SunTechPros Inc.
SmartSearch ATS10 years of experience

Great Value, Integrated Tool, Key Decision Making Support Application

Rating: 9 out of 10
October 19, 2020
Vetted ReviewVerified User
SmartSearch is used across our entire business as our applicant tracking system. We do requisition management including: related workflows for approval of all positions for hi...
Continue reading
EJ Meier
Executive - Human Resources
Vice President Human Resources, Global Operations
Gates Corporation
SmartSearch ATS4 years of experience

Good Product but Room for Improvement

Rating: 7 out of 10
October 19, 2020
Vetted ReviewVerified User
HR uses SmartSearch as a repository of candidates (candidates apply via our external website and their information is stored in SmartSearch), completing the hiring process (us...
Continue reading
Debbie Personette
Professional - Human Resources
Sr HRIS Analyst
EOG Resources
SmartSearch ATS2 years of experience

SmartSearch - efficiency, flexibility and features... This does a lot for your business.

Rating: 10 out of 10
October 19, 2020
Vetted ReviewVerified User
SmartSearch is being used primarily as our candidate intake, recruiting, applicant tracking and onboarding tool. Additionally we use it to track employment and various HR func...
Continue reading
David Stafford
Vice-President - Corporate
Vice President
L. J. Gonzer Associates
SmartSearch ATS24 years of experience

SmartSearch is Great and a True Business Partner

Rating: 10 out of 10
October 19, 2020
Vetted ReviewVerified User
We utilize SmartSearch as our applicant tracking system (ATS) and contact/client tracking. SmartSearch integrates with our back office, so the vast majority of the work our bu...
Continue reading
Travis Medley
Executive - Other
President
TalentZök
SmartSearch ATS7 years of experience

SmartSearch - Good entry level, but limited capabilities and spotty tech support.

Rating: 1 out of 10
December 6, 2019
Vetted ReviewVerified User
We use SmartSearch as our primary applicant, job and client tracking system.
Continue reading
Verified user
Executive
SmartSearch ATS15 years of experience

Great ATS!

Rating: 7 out of 10
May 10, 2018
IncentivizedVetted ReviewVerified User
We use SmartSearch as an applicant tracking system. SmartSearch also pushes out our job postings to multiple websites, including CareerBuilder and our company website. SmartSe...
Continue reading
Verified user
Manager
SmartSearch ATS1 year of experience

SmartSearch is a great ATS!

Rating: 8 out of 10
November 6, 2017
IncentivizedVetted ReviewVerified User
As a recruitment process outsourcing company, we used SmartSearch for both our internal hires and customer candidate tracking. It was a great ATS and easy to use. User-friendl...
Continue reading
Meg White
Administrator - Human Resources
Office Manager
OutboundEngine
SmartSearch ATS2 years of experience

Great System, Great Service

Rating: 10 out of 10
December 23, 2015
Vetted ReviewVerified User
We use SmartSearch ATS for our recruiting services as well as our CRM. It helps us keep our recruiting efforts in line and provides excellent reporting and tracking of activit...
Continue reading
Michelle Stark
Director - Corporate
Director of Operations
PeopleAxiom
SmartSearch ATS1 year of experience

SmartSearch ATS is SMART!

Rating: 10 out of 10
September 30, 2015
Vetted ReviewVerified User
SmartSearch ATS is being used in my company both as an Applicant Tracking System for my RecruiterGuy.com contract recruiter/consulting business and as a Customer Records Manag...
Continue reading
Bill Humbert
Consultant - Human Resources
Contract Recruiter/Consultant/Trainer
GCommerceSolutions.com
SmartSearch ATS11 years of experience

review

Rating: 8 out of 10
April 10, 2015
IncentivizedVetted ReviewVerified User
I am personally using it to create org charts. I just use it in HR.
Continue reading
Danielle DiPaola
Professional - Human Resources
Human Resources Representative
Concentrix
SmartSearch ATS1 year of experience

Adaptable and User Friendly

Rating: 7 out of 10
April 7, 2015
IncentivizedVetted ReviewVerified User
Smart Search is being used company-wide where I work. It makes sure we can retain information for qualified job seekers.
Continue reading
Verified user
Employee
SmartSearch ATS1 year of experience

Most Flexible Product & Service

Rating: 10 out of 10
March 18, 2015
Vetted ReviewVerified User
After evaluating several other products in the market, we found SmartSearch to be most flexible one out there. We later on visited their site and met their executive. Their tr...
Continue reading
Hadi Asgharzadeh
Executive - Information Technology
Managing Director
AZAD, Inc.
SmartSearch ATS1 year of experience

Work Smarter not Harder, SmartSearch ATS is leading the pack in Efficiency!

Rating: 8 out of 10
February 27, 2015
IncentivizedVetted ReviewVerified User
SmartSearch is being used across the organization as the primary applicant tracking system. In the staffing industry, an efficient ATS is instrumental in our success. SmartSea...
Continue reading
Verified user
Professional
SmartSearch ATS4 years of experience
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Pricing

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SmartSearch ATS

SmartSearch ATS

N/A
Unavailable

What is SmartSearch ATS?

SmartSearch is a web-based talent acquisition and staffing management software. Features include job posting to job boards and social media outlets, resume parsing, and automated workflow. SmartSearch advertises robust customer service and implementation assistance.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

3 people also want pricing

Alternatives Pricing

SmartRecruiters

SmartRecruiters

Free
What is SmartRecruiters?

SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.

ADP Workforce Now

ADP Workforce Now

N/A
Unavailable
What is ADP Workforce Now?

ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.

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Features

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

3.4
Avg 8.0
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Product Details

What is SmartSearch ATS?

SmartSearch is the flagship web-based talent acquisition and staffing management software from Advanced Personnel Systems Inc, that, while not as broadly used as some other software suites, is capable of delivering all of the features and capabilities (e.g. integration with outside services like Outlook, direct posting to job boards and sourcing via social networks, data/resume parsing and rich automation features) expected of applicant tracking systems. Live support representatives are available 24/7. Also, Advanced Personnel Systems offers a live, personalized demonstration of the software for those interested, as well as full "concierge" service throughout the implementation process.

SmartSearch ATS Features

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Customized Application Form
  • Supported: Resume Management
  • Supported: Duplicate Candidate Prevention
  • Supported: Candidate Search
  • Supported: Applicant Tracking
  • Supported: Collaboration
  • Supported: Task Creation and Delegation
  • Supported: Email Templates
  • Supported: User Permissions
  • Supported: Notifications and Alerts
  • Supported: Reporting

SmartSearch ATS Competitors

SmartSearch ATS Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web

Frequently Asked Questions

SmartSearch is a web-based talent acquisition and staffing management software. Features include job posting to job boards and social media outlets, resume parsing, and automated workflow. SmartSearch advertises robust customer service and implementation assistance.

Bullhorn ATS & CRM, JobDiva, and iCIMS Talent Cloud are common alternatives for SmartSearch ATS.

Reviewers rate Duplicate Candidate Prevention highest, with a score of 10.

The most common users of SmartSearch ATS are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(39)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Intuitive User Interface: Many users have found SmartSearch's user interface to be intuitive and easy to navigate, making it simple to perform tasks such as building organizational charts and searching for specific locations or employees. This positive sentiment suggests that a significant number of reviewers appreciate the user-friendly design of the software.

Helpful Customer Support: Several users have praised SmartSearch's customer support team for being helpful and reliable. They have highlighted positive interactions with the staff, noting their knowledge and long-term experience in the industry. This indicates that the customer support provided by SmartSearch is highly valued by a considerable number of customers.

Efficiency-Boosting Features: Numerous reviewers have expressed satisfaction with SmartSearch's automated tasks, customizable reporting analytics, and search functions. These features are highly beneficial in streamlining processes, increasing efficiency, and saving time for users. The positive feedback suggests that many users find these functionalities valuable in optimizing their workflow within the software.

  1. Limited Export Options: Some users have found the export options in SmartSearch ATS to be limited, causing formatting issues when exporting jobs to platforms like Monster or Careerbuilder.

  2. User Interface and Ease of Use: Several reviewers have mentioned that while the user interfaces have improved, there is still room for ease of use improvements. The software can feel overwhelming due to the many functions and uses available, and some users have noted that certain features are unintuitive and challenging to learn.

  3. Technical Support Issues: Users have expressed frustration with spotty and delayed technical support from SmartSearch. This has caused difficulties when experiencing bugs, glitches, or other technical issues, as timely resolution is not always guaranteed.

Users frequently recommend SmartSearch for its versatility and ease of use. They appreciate that it is easy to navigate for new users and continues to improve without becoming clunky. The platform is praised for its simplicity, making it suitable for users who don't want a technical ATS. Additionally, SmartSearch is often recommended as a candidate tracking platform for Staffing and Recruiting firms. However, some users do note that finding tools and features can be difficult, suggesting that the platform may not be very user-friendly for beginners. Users also suggest that SmartSearch should improve troubleshooting and provide quicker technical support.

Reviews

(1-25 of 31)
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Clunky Tool, but Highly Customizable

Rating: 6 out of 10
Incentivized
October 07, 2021
Verified User
Vetted Review
Verified User
SmartSearch ATS
1 year of experience
Use Cases and Deployment Scope
SmartSearch was used across a 20 person + staffing agency. It is used as a candidate relationship management tool to track candidates, recruiter who owned each candidate, interview notes, [etc.] It held the open requisitions for each job and would track candidate submittals through each req[uisition], tracking hiring managers, billing information, and client information.
Pros and Cons
  • Customizable
  • Reporting
  • Analytics
Likelihood to Recommend
I most likely would not recommend SmartSearch. It is a very clunky tool and not overly user friendly. We had to pare it down extensively because it was just overwhelming with options of what you could click through; it needs to be simplified. There was a lot of basic recruiter tools that should have come with the tool, but we had to customize for it.

The developer who developed this was clearly not a recruiter and therefore it was not very intuitive.

SmartSearch RULES!!

Rating: 10 out of 10
October 19, 2020
DB
David Burchette
Director, Recruiting Services and Delivery
SunTechPros Inc. (Information Technology & Services, 11-50 employees)
Vetted Review
Verified User
SmartSearch ATS
10 years of experience
View profile
Use Cases and Deployment Scope
SmartSearch is used across the entire organization. We use it as a sales/new business/client development tool and also as our candidate tracking system. We also use SmartSearch for the onboarding of new hires and ongoing management of our employees. SmartSearch serves all of our needs.
Pros and Cons
  • Captures the activities during the recruiting process such as emailing as notes in the system.
  • Is integrated to social media such as LinkedIn.
  • Is integrated with MS Outlook.
  • provides excellent reports.
  • customer service is exceptional.
  • Is a trusted partner.
Likelihood to Recommend
The integration with Dice, Monster and LinkedIn is excellent.

Great Value, Integrated Tool, Key Decision Making Support Application

Rating: 9 out of 10
October 19, 2020
EM
EJ Meier
Vice President Human Resources, Global Operations
Gates Corporation (Industrial Automation, 10,001+ employees)
Vetted Review
Verified User
SmartSearch ATS
4 years of experience
View profile
Use Cases and Deployment Scope
SmartSearch is used across our entire business as our applicant tracking system. We do requisition management including: related workflows for approval of all positions for hiring and requisition reporting. We also use it for our offer management and approval for all positions. We are in the process of finalizing data feeds from SMS for use in our Human Capital Analytics capabilities and also for global KPI recruitment performance activities. We are also finalizing the onboarding portal capabilities and front end data feeds to our Oracle HCMS.
Pros and Cons
  • Job posting integration.
  • Requisition workflow management.
  • Offer workflow management.
  • Candidate search usability.
  • Customer support/partnering.
Likelihood to Recommend
I think our environment has stretched SmS and their capabilities (positively) but we have grown together and developed an enormously capable system together that is now very well integrated into our business. For doing applicant tracking, requisition management and offer management that has really been strong. I think we can partner together and build some better analytics and reporting capabilities that would be better suited for our business.

Good Product but Room for Improvement

Rating: 7 out of 10
October 19, 2020
DP
Debbie Personette
Sr HRIS Analyst
EOG Resources (Oil & Energy, 1001-5000 employees)
Vetted Review
Verified User
SmartSearch ATS
2 years of experience
Use Cases and Deployment Scope
HR uses SmartSearch as a repository of candidates (candidates apply via our external website and their information is stored in SmartSearch), completing the hiring process (using e-sign and electronic document portal) and capturing offer letters for internal promotions/transfers. In addition, existing employees can apply to a position within our HR intranet and be attached to the position in SmartSearch for further review.
Pros and Cons
  • Electronic signing of offer letters and additional documents.
  • There is a nice candidate workflow.
  • Daily imports of our ADP tables for job information.
Likelihood to Recommend
I believe they have a good product, they just need additional resources to keep in touch with their clients.

SmartSearch - efficiency, flexibility and features... This does a lot for your business.

Rating: 10 out of 10
October 19, 2020
DS
David Stafford
Vice President
L. J. Gonzer Associates (Staffing & Recruiting, 51-200 employees)
Vetted Review
Verified User
SmartSearch ATS
24 years of experience
Use Cases and Deployment Scope
SmartSearch is being used primarily as our candidate intake, recruiting, applicant tracking and onboarding tool. Additionally we use it to track employment and various HR functions and documentation. I solved the problem of obtaining and organizing a lot of information surrounding each candidate. It allowed us to also create a number of procedures in the form of 'traks' to move candidates and customers through our process in a consistent manner.
Pros and Cons
  • The search functions are outstanding. It is the reason we originally went with SmartSearch many years ago. The ability to do very simple or complex searches gives the recruiting staff great flexibility in how they look for and narrow down candidates.
  • The hire and onboarding traks allow us to create very specific processes we want our staff to follow to insure a consistent and repeatable result. I can create traks that can be very general or traks that literally provide emails and reminders to all of the players (recruiters, managers, candidates, etc...) every step of the way. This is particularly helpful where we have customers who have extremely stringent contractual guidelines that must be followed.
  • Support. Their customer support is second to none. We always joke that they are our favorite vendor to deal with.... Anytime we have an issue or question. They are there to walk us through it. The training is on target and the staff has always been friendly and more than eager to help make us successful with the tool.
Likelihood to Recommend
If you have a recruiting organization that needs flexibility and a wide range of options to address an ever changing landscape than this is your system. It does not try to pigeon-hole recruiters into a single recruiting model. It allows you to customize how your organization does things but also allows you to control where you need to control.

We have been using SmartSearch for more than 24 years. We started out on one of the first versions because we liked the company and the direction they were taking. SmartSearch has not always been the tool with the flashiest features.... but it has always had some of the best features. They have always been of the cutting edge of the next technology and have the tools and features that make SmartSearch a complete solution. We have not seen anything else out in the marketplace that has encouraged us to change.

SmartSearch is Great and a True Business Partner

Rating: 10 out of 10
October 19, 2020
TM
Travis Medley
President
TalentZök (Staffing & Recruiting, 51-200 employees)
Vetted Review
Verified User
SmartSearch ATS
7 years of experience
View profile
Use Cases and Deployment Scope
We utilize SmartSearch as our applicant tracking system (ATS) and contact/client tracking. SmartSearch integrates with our back office, so the vast majority of the work our business does in housed within the SmartSearch platform.
Pros and Cons
  • Customization - the team at SmartSearch always tries to find a solution that works for our company specifically.
  • Customer Care - the team actually cares and is concerned about the well-being of our business. They help us solve issues as if they worked for us and this feeling is felt at every level of the organization beginning with their President.
  • Technology - I have used multiple ATSs and demoed many, many more. SmartSearch has superior technology for staffing firm; the technology that helps us recruit and fill jobs faster.
  • Listening - the team at SmartSearch actually listens to us and our concerns whether it's regarding a feature for an upgrade or simply solving an issue we are facing.
  • Common Sense - there have been many times in our relationship when we have asked about a feature and we hear "that makes sense, we will make that change for all of our customers"...listening is rare and they do it well.
Likelihood to Recommend
Their technology is great and I have recommended them many, many times and will continue to do so. The emphasis they place on the technology - the core part of their software that helps our company run more smoothly is truly impressive.

SmartSearch - Good entry level, but limited capabilities and spotty tech support.

Rating: 1 out of 10
December 06, 2019
Verified User
Vetted Review
Verified User
SmartSearch ATS
15 years of experience
Use Cases and Deployment Scope
We use SmartSearch as our primary applicant, job and client tracking system.
Pros and Cons
  • SmartSearch is affordable. Most other systems like this cost more.
  • SmartSearch has great staff, knowledgeable and long-term.
  • SmartSearch automated tasks are very helpful.
Likelihood to Recommend
SmartSearch is suitable as a mechanism for collecting candidate information online and managing job orders. The fees are low and reasonable for this limited functionality and, at this low level of use, the system works well.

SmartSearch is less suited for an environment in which robust reporting or tracking is required - the built-in reports are limited, the report writer is difficult to use and there are no real capabilities to interface directly with other applications like Microsoft Flow, Zapier, mailparser, etc. Consequently, one cannot take advantage of external tech capabilities to make up for the lack of capabilities in SmartSearch.

The responsiveness of tech support is spotty. Currently, we have been waiting almost three months to receive a resolution on the integration of Zip Recruiter, our job postings are not getting out to Zip Recruiter which, as a recruiting agency, is a death blow. (Their tech support people are great and most have been there a long time, it is the responsiveness that is the weak link.) Sometimes they respond very quickly and then out of the blue you get nothing.

Great ATS!

Rating: 7 out of 10
Incentivized
May 10, 2018
Verified User
Vetted Review
Verified User
SmartSearch ATS
1 year of experience
Use Cases and Deployment Scope
We use SmartSearch as an applicant tracking system. SmartSearch also pushes out our job postings to multiple websites, including CareerBuilder and our company website. SmartSearch allows us to track applicants all the way from application to hire, including adding candidates that have been sourced externally, through platforms such as LinkedIn Talent, Indeed, etc. Once an offer is extended by a client, we are able to use SmartSearch to initiate onboarding and track items such as AWGP, gross margin, and more.
Pros and Cons
  • Great for keeping candidates well organized, especially if you have them submitted to multiple job orders. Each job order will create its own "hire track" which makes it easy to keep an eye on where a candidate is in the hiring process.
  • Easily identifies duplicate applicants and candidates through comparison of a number of details and not just name - including the phone number, email, and location - but still affords you the opportunity to double check and ensure a candidate is, in fact, a duplicate entry
  • For larger organizations, SmartSearch is wonderful in helping to identify the appropriate company contacts working on various positions across the US. If I am working with a candidate interested in a posting he saw for a job in Kentucky, I can locate the account manager and recruiter for the position within minutes.
Likelihood to Recommend
Well suited for tracking applicants from start to finish. Being able to use SmartSearch to push job postings out to major job boards is very helpful in attracting active candidates and keeping them well organized.

SmartSearch is less appropriate for sourcing passive candidates. Although it keeps previous applicants and candidates stored internally, their information is typically not current and thus not really ideal for reaching out to passive candidates that would actually be a good fit for any roles you are recruiting on.

SmartSearch is a great ATS!

Rating: 8 out of 10
Incentivized
November 06, 2017
MW
Meg White
Office Manager
OutboundEngine (Human Resources, 11-50 employees)
Vetted Review
Verified User
SmartSearch ATS
2 years of experience
View profile
Use Cases and Deployment Scope
As a recruitment process outsourcing company, we used SmartSearch for both our internal hires and customer candidate tracking. It was a great ATS and easy to use. User-friendly dashboards. As one of the administrators, adding new users and specifying their access requirements was a smooth process. As the scheduler of all internal interviews, it was an easy way to track when a candidate was ready for scheduling, when the interview was complete and great for sharing notes on the candidates.
Pros and Cons
  • ATS - Tracking applicants across multiple customers and job openings was a piece of cake.
  • Communication among users was so easy.
  • Customer Service. The team at SmartSearch was always available for a quick and painless Q&A.
Likelihood to Recommend
It's a great ATS!

Great System, Great Service

Rating: 10 out of 10
December 23, 2015
MS
Michelle Stark
Director of Operations
PeopleAxiom (Staffing and Recruiting, 1-10 employees)
Vetted Review
Verified User
SmartSearch ATS
1 year of experience
Use Cases and Deployment Scope
We use SmartSearch ATS for our recruiting services as well as our CRM. It helps us keep our recruiting efforts in line and provides excellent reporting and tracking of activities. As a CRM, its been very helpful with tracking pre-close and post-close clients. We are about to launch our marketing program utilizing the various tools in SmartSearch.
Pros and Cons
  • Easy to use and very flexible. There are a lot of ways to customize it to your company's needs - both on the ATS and CRM sides.
  • Excellent customer service - every single SmartSearch team member has been professional, friendly and very quick to answer questions and help with solutions. Plus, they do great follow up!
  • They offer wonderful webinars on how to better utilize the product and provide access to some industry experts that are extremely beneficial.
Likelihood to Recommend
I think the hand off between a CRM and ATS is great. One system - one database. That is a feature we really needed.

SmartSearch ATS is SMART!

Rating: 10 out of 10
September 30, 2015
BH
Bill Humbert
Contract Recruiter/Consultant/Trainer
GCommerceSolutions.com (Human Resources, 1-10 employees)
Vetted Review
Verified User
SmartSearch ATS
11 years of experience
Use Cases and Deployment Scope
SmartSearch ATS is being used in my company both as an Applicant Tracking System for my RecruiterGuy.com contract recruiter/consulting business and as a Customer Records Management System for my public speaking business SpeakBill.com. It solves my problem of tracking jobs, candidates, managers, posting jobs for Internet Aggregators to scrape, and tracking activity for clients and my businesses.
Pros and Cons
  • When a company is a new client, SmartSearch ATS does an excellent job of bringing functionality to their client very quickly, usually within a couple of weeks. Their training program is designed so even non-technical users may use their SmartSearch ATS quickly.
  • The Customer Support Team at SmartSearch ATS are off the charts great for jumping on problems quickly and solving them. Sometimes the problems are created by other vendors who link with SmartSearch ATS. Even then SmartSearch resolves the problem. My advice? Expect a happy resolution the rare times you have a problem.
  • The Development Team at SmartSearch ATS have been around for many years. While the fundamentals of the SmartSearch ATS software are mature, the nature of the ATS software business is constant change. SmartSearch ATS does a wonderful job staying up to date. There is no need to bleed at cutting edge. Give me up to date and stability any day! SmartSearch ATS provides both.
Likelihood to Recommend

Of course, as in any product choice, the product needs to match the company requirements. SmartSearch ATS solves tracking problems very well for small to medium sized companies - a nice broad market in itself. SmartSearch ATS would not be a good enterprise ATS choice. It is not designed to be.

Based on my experience, a strong enterprise ATS does not currently exist. Most do a better job driving away passive candidates than attracting them.

With SmartSearch ATS, it is possible to make it easy for passive candidates to indicate their interest.

How many positions will you need to post over the next year?

How many candidates will you need to track?

How many company employees will need to access SmartSearch ATS to track candidates?

What types of reporting do you require?

What is your budget?

Is the standard SmartSearch ATS fine for your company or will you need to customize?

Would you like your ATS to mirror image your website? SmartSearch ATS does.

review

Rating: 8 out of 10
Incentivized
April 10, 2015
DD
Danielle DiPaola
Human Resources Representative
Concentrix (Outsourcing/Offshoring, 10,001+ employees)
Vetted Review
Verified User
SmartSearch ATS
1 year of experience
Use Cases and Deployment Scope
I am personally using it to create org charts. I just use it in HR.
Pros and Cons
  • Org charts
  • Searching locations
  • Finding the employees needed for a job
Likelihood to Recommend
SmartSearch ATS is well suited for searching candidates. It is also great for creating offer letters and sending onboarding.

Adaptable and User Friendly

Rating: 7 out of 10
Incentivized
April 07, 2015
Verified User
Vetted Review
Verified User
SmartSearch ATS
1 year of experience
Use Cases and Deployment Scope
Smart Search is being used company-wide where I work. It makes sure we can retain information for qualified job seekers.
Pros and Cons
  • I like it better than other ATS I have used in the past because it utilizes very little system resources. Unlike other ATS I have used it has never frozen my computer or caused it to crash.
  • It is very customizable. You can easily edit your default view to give you access to any information you may need. This significantly increases productivity.
  • It has a great search function. You can quickly search most aspects of candidates, job orders, or contacts to find the information you need quickly.
Likelihood to Recommend
SmartSearch is very adaptable and can work well in any environment. It interacts well with Outlook and outside websites. Due to the fact that it is web based, you need not worry about it taking up your hard drive. It works for both large organizations as well as small ones.

Most Flexible Product & Service

Rating: 10 out of 10
March 18, 2015
HA
Hadi Asgharzadeh
Managing Director
AZAD, Inc. (Information Technology and Services, 51-200 employees)
Vetted Review
Verified User
SmartSearch ATS
1 year of experience
Use Cases and Deployment Scope
After evaluating several other products in the market, we found SmartSearch to be most flexible one out there. We later on visited their site and met their executive. Their transparency and flexibility were keys to our selection process. The data migration from a totally different platform went VERY smoothly as they had done a great amount of preparation. The product has exceeded our expectation. This product is used by several departments in our firm including both front and back office staff members.
Pros and Cons
  • Flexible and customizable
  • Robustness of both technology and the product
  • Data Migration., Training, and Customer Service
Likelihood to Recommend
It is suited for both single office and multiple office firms.

Work Smarter not Harder, SmartSearch ATS is leading the pack in Efficiency!

Rating: 8 out of 10
Incentivized
February 27, 2015
Verified User
Vetted Review
Verified User
SmartSearch ATS
4 years of experience
Use Cases and Deployment Scope
SmartSearch is being used across the organization as the primary applicant tracking system. In the staffing industry, an efficient ATS is instrumental in our success. SmartSearch is very user friendly and allows us to effectively streamline our applicant hire process.
Pros and Cons
  • Search integration with popular job boards such as Monster and CareerBuilder make for simple searches to maximize results.
  • HireTrak allows smooth transition through the hiring process.
  • WIP is great. It makes it easy to efficiently maximize your daily productivity.
Likelihood to Recommend
SmartSearch ATS works well in all aspects in the staffing industry. It doesn't have too many bells and whistles to make it confusing to the average user.

Smart Search Review

Rating: 3 out of 10
Incentivized
February 25, 2015
Verified User
Vetted Review
Verified User
SmartSearch ATS
2 years of experience
Use Cases and Deployment Scope
It is used by the whole organization when the client does not posses or does not want us to share their ATS.
Pros and Cons
  • Multi-database support for a very low price
  • Easy to use
  • Very low maintenance
Likelihood to Recommend
Normally, recruiters don't have time to get trained in every ATS, so it should be more user friendly, have less options and more logic. The SNI questionnaire is hard to set up, notes and view of emails sent are hidden.

SmartSearch Review

Rating: 8 out of 10
Incentivized
February 21, 2015
MF
Maria Fleischmann
Technology Coordinator
Miles & Stockbridge P.C. (Legal Services, 201-500 employees)
Vetted Review
Verified User
SmartSearch ATS
1 year of experience
View profile
Use Cases and Deployment Scope
SmartSearch was used as an applicant tracking system. It made our lives easier as recruiters. We were able to create searches based on our defined criteria to find the best suited candidates in a quick fashion.
Pros and Cons
  • Applicant tracking system
  • Advanced searches
  • Simple user interface
Likelihood to Recommend
SmartSearch ATS is less suited when you are looking for new people who just posted a resume. Monster and CareerBuilder would be better choices.

Former user of SmartSearch ATS provides perspective

Rating: 7 out of 10
Incentivized
February 20, 2015
Verified User
Vetted Review
Verified User
SmartSearch ATS
10 years of experience
Use Cases and Deployment Scope
SmartSearch was our ATS starting in 1995, we have since retired it as of last fall. The entire Recruitment Dept used it and it was accessible to HR.
Pros and Cons
  • There are pluses and minuses with all software.
  • It started off as a small company and has expanded over the years.
Likelihood to Recommend
The size of the organization looking to deploy it is important; in my opinion small to mid size organizations would be optimal. [Consider the] level of support needed. Talk to past and current users who are in your industry and outside your industry. Talk to clients all over the country, especially those in your time zone.

It does the job....

Rating: 3 out of 10
Incentivized
February 18, 2015
AK
Alexis Kruse
Recruitment Operations Administrator
Novotus (Staffing and Recruiting, 51-200 employees)
Vetted Review
Verified User
SmartSearch ATS
2 years of experience
Use Cases and Deployment Scope
At Novotus, we use SmartSearch ATS as our internal applicant tracking system for hiring internally. We also use SmartSeach for our one-off clients that we hire a couple positions for sporadically. It is not being used across the entire organization. We use a lot of different applicant tracking systems for all of our different clients.
Pros and Cons
  • SmartSearch ATS is great as an applicant tracking system. It is very easy to use, but could use some tweaking.
  • SmartSearch ATS is really great for easily posting to free job boards.
  • SmartSearch ATS has a lot of applications and allows a lot of template creations for every different point of the process.
Likelihood to Recommend
I think that there are other applicant tracking systems that are way easier to use and a lot cleaner. The only time that I like SmartSearch ATS is when it generates an email template whenever I move a candidate over in the process. I can set the template I want and it always pops up and fills in the exact data.

Smart Search from a Recruiters POV

Rating: 7 out of 10
Incentivized
December 18, 2014
RH
Rachel Hamilton Probst
Recruiting Administrator
Belcan (Human Resources, 10,001+ employees)
Vetted Review
Verified User
SmartSearch ATS
3 years of experience
Use Cases and Deployment Scope
Different divisions of the company use SmartSearch in different ways. I will explain how my division uses it. In our division, it is only recruiting and HR that uses SmartSearch at this time. I work with the recruiting department and we use it for the gathering, interviewing and hiring process of candidates. All resumes we receive are loaded into SmartSearch. These can then be searched or referenced when looking for qualified candidates for positions. All jobs are also loaded into the program and then posted on our company website and shared with a few others. We then track the progress of the interview process within the program. SmartSearch helps keep the recruiting department organized.
Pros and Cons
  • It is adaptable/customizable. Our department has a very particular process we move through when interviewing and we were able to customize a hire track. As an individual, you can customize your workspace, showing specifically what you need in your "WIP" (works in progress) and "Dashboard."
  • SmartSearch Outlook Toolbar. This handy little tool has saved me personally hours of work. If a candidate sends me a resume, with the click of one button, I can quickly load him into SmartSearch. You can also easily add emails to the "Notes" section to keep track of communication with the candidate.
  • Web-based, therefore accessible from anywhere. If I am out of the office working, I can still get exactly what I need because it not sitting on my hard drive in my office.
Likelihood to Recommend
SmartSearch ATS is a good program to track candidates and the hiring process.

SmartSearch ATS

Rating: 8 out of 10
Incentivized
December 01, 2014
Verified User
Vetted Review
Verified User
SmartSearch ATS
1 year of experience
Use Cases and Deployment Scope
SmartSearch ATS is used by the HR department and by all hiring and project managers. It allows us to control and maintain communications and documentation to the hiring process per candidate, per project, and per manager/recruiter. Additionally, the reporting and dashboard functionality provide a visual for our activity including areas of weakness and strength. The workflow processes allow employees to apply directly online from our site, and the Outlook integration ensures efficiency between systems.
Pros and Cons
  • Outlook Add-In Capability
  • Multiple Application Options (Company careers page, Job Boards, etc.)
  • Automatic and Custom Workflows
Likelihood to Recommend
SmartSearch ATS is well suited for a mid to large size company, or a company experiencing rapid growth where one or more hiring managers are not always available or are located in a separate location from the HR/Recruiting team.

SmartSearch Review

Rating: 5 out of 10
Incentivized
August 21, 2014
DS
Daniel Spioch
Technical Recruiter
Synerfac Technical Staffing (Staffing and Recruiting, 51-200 employees)
Vetted Review
Verified User
Use Cases and Deployment Scope
Synerfac currently uses SmartSearch throughout the entire company to store, and manage candidate resumes to help ease the process of staffing. It is very helpful in keeping everything organized with candidate contact info, daily scheduling and current or past tasks worked on.
Pros and Cons
  • Easy flow of candidate processing.
  • Very simple to use, easy to learn.
  • It is aesthetically easy on the eyes with customization options.
Likelihood to Recommend
It's well suited for keeping candidate contact information for easy access.

SmartSearch Review

Rating: 9 out of 10
Incentivized
August 20, 2014
BE
Brady Eagle
Sourcer/Recruiter
Synergy Seven (Staffing and Recruiting, 51-200 employees)
Vetted Review
Verified User
SmartSearch ATS
1 year of experience
Use Cases and Deployment Scope
We use SmartSearch to put in our job requisitions we are recruiting for, and our candidates we find on job boards, LinkedIn, referrals, etc., pertaining to that specific job requisition. We use it across our organization from our Recruiters to our Account Executives to ensure that everyone sees all job requisitions and the candidates that have been submitted.
Pros and Cons
  • Allowing to see candidates from our whole organization
  • Seeing what open job requisitions we have, or which ones that I'm assigned to
  • Matching skill sets of like candidates when a similar job requisition comes out that we have used in the past
Likelihood to Recommend
SmartSearch makes things run very smoothly for our organization. It allows us to attach candidates to specific jobs so you can refer to them at a later date for a similar job. It allows your Account Executives and recruiters be on the same page by attaching candidates, updating job requirements, and keeping them updated if the job has been closed, re-opened, put on hold, etc.

SmartSearch - Increased efficiency through automation and transparency

Rating: 7 out of 10
Incentivized
August 19, 2014
Use Cases and Deployment Scope
SmartSearch is being used by the organization as a whole. Its main purpose is to increase productivity throughout the company. As there are a lot of documents in play at an insurance company, a program like this brings a lot of value. The business problem it addresses is the lag that exists between way-points in the various business processes. With SmartSearch, there is a level of automation that significantly decreases this lag time, and diminishes the possibility of documents falling between the cracks.
Pros and Cons
  • Organizational Automation - Too often a stack of paperwork on someone's desk takes a long time to process. This decreases the lag time by automatically routing paperwork to the proper party.
  • Business Process Transparency - Along with the lag time mentioned above, other parties down the assembly line from a lag point are usually kept in the dark as far as where they are in a given business process. SmartSearch provides everyone involved in a business process or document workflow a clear view of its status, and who to talk to if there is a lag.
Likelihood to Recommend
SmartSearch is best used in organizations where there is a lot of paperwork in play. This is especially true in Accounts Payable departments that see a large volume of invoices.
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