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Smartsheet

Smartsheet

Overview

What is Smartsheet?

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

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Learn from top reviewers

Efficient tasks management

Rating: 10 out of 10
March 31, 2025
Vetted ReviewVerified User
I generate detailed routing sheets for implementing security protocols and contingency plans. The spreadsheets help me identify and prioritize security risks in the data we ha...
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Nour Nguyen
Employee - Information Technology
Tech and Security Consultant
Med Assistance
Smartsheet7 years of experience

Smartsheet is Ideal for Project Mgmt Asset Tracking

Rating: 8 out of 10
March 26, 2025
IncentivizedVetted ReviewVerified User
The main way I use Smartsheet is for project management and event management. We do a lot of exhibitor conferences here and Smartsheet is ideal for planning, tracking and assi...
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Dustin Roberts
Employee - Marketing
Marketing Associate
Canopy Life Sciences
Smartsheet2 years of experience

A Dream for Project Management

Rating: 9 out of 10
March 25, 2025
IncentivizedVetted ReviewVerified User
Smartsheet is a dream for project management. It makes it easy to stay on top of multiple competing priorities and work collaboratively with a team. It also makes it easy to a...
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Verified user
Director
Smartsheet5 years of experience

Smartsheet helps us do simple project management

Rating: 10 out of 10
March 20, 2025
IncentivizedVetted ReviewVerified User
We use Smartsheet mainly for project management to help track activities progress, dependencies and completion rate. Its very simple to use and fosters collaboration between b...
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Verified user
Technician
Smartsheet5 years of experience

Best tool for the Project Execution & Reporting Stage

Rating: 10 out of 10
September 27, 2024
IncentivizedVetted ReviewVerified User
Majorly we are using Smartsheet for the Project Execution stage, where it helps to track the various activities, and we can easily coordinate and share it with our team member...
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Verified user
Program Manager
Smartsheet5 years of experience
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Pricing

View all pricing

Pro

$9

Cloud
per month per user

Business

$19

Cloud
Per User / Per Month

Enterprise

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.smartsheet.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

What Is Smartsheet? Everything You Want To Know In Under 10 Mins!

YouTube

Smartsheet Review: Key Features, Pros, And Cons

YouTube

Smartsheet Dynamic View Demo

YouTube

Smartsheet Demo [The Only One You Need]

YouTube

Smartsheet for Project Management - Demo

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

9
Avg 7.6

Professional Services Automation

Features that support professional services organizations

8
Avg 7.5
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Product Details

What is Smartsheet?

Smartsheet is an online project management and collaboration tool from Smartsheet.inc in Bellevue, Washington. The software has a characteristic spreadsheet like interface but contains the full panoply of features expected of project management and collaboration software, such as automated alerts, instantaneous updating and sharing across team members, resource management facilitating budgeting and task allocation, nested tasks organized in a hierarchy, a Gantt chart view, the ready production of exportable reports (e.g. Excel), and integration with email. Across spreadsheets cells can be linked allowing the creation of master spreadsheets that provide ready summaries or automated reports. Smartsheet's capabilities can be expanded with a multitude of apps (e.g. Dropbox, Google Apps) or integrated into combinatory solutions (e.g. with Salesforce) to tailor fit business needs. It supports full mobile access.

Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.

Smartsheet Video

Karyopharm Therapeutic's mission is to bring important drugs to market. Clinical trials involve careful design, documentation, and approvals. The company moves through the process, getting drugs to patients quicker, with Smartsheet.

Smartsheet Competitors

Smartsheet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

Wrike, Asana, and monday.com are common alternatives for Smartsheet.

Reviewers rate Team Collaboration highest, with a score of 9.9.

The most common users of Smartsheet are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews From Top Reviewers

View all reviews
(1-5 of 88)

Smartsheet is a good tool compared to JIRA, MS Project, Excel and Google Sheet

Rating: 9 out of 10
Incentivized
June 04, 2019
Use Cases and Deployment Scope
  • Project coordination for users without a license
  • No project management tool in the Google platform
  • Provides a project dashboard for leadership
  • Provides easy reporting for JIRA with its Connector
Pros
  • Best easy project management tool with online collaboration, even without a license.
  • Good and easy dashboard for a project combining different info across platforms like Smartsheet, JIRA, ServiceNow, Google docu, etc.
  • A good tool to do JIRA data mass updating with its Connector.
  • MS Project/Excel similar cloud-based software, part Excel, part database to enable small biz processes without implementing an ERP like SAP or Oracle to keep data consistent.
Cons
  • Gantt chart view should be able to adjust the view, not only the by day, just like MS Project.
  • The license fee is too high comparing to MS Project.
  • Training with details for its JIRA Connector is not good enough.
Likelihood to Recommend
Good ones: The dashboard, JIRA Connector, and collaboration with users without a license. Ones to be improved: Gantt chart view should be adjustable, and the performance of its JIRA Connector should be improved.

Smartsheet - They know their sheets.

Rating: 8 out of 10
Incentivized
February 17, 2016
JM
Jason McKinnon
Project Management Consultant
6D Global Technologies, Inc. | NASDAQ: SIXD (Information Technology and Services, 51-200 employees)
Vetted Review
Verified User
Smartsheet
1 year of experience
View profile
Use Cases and Deployment Scope
Smartsheet was used by our project managers to track and collate notes, bugs and comments from our clients. Rather than give them access to our internal issue tracker, we could set up Smartsheet as an outward facing lower-cost solution.
Pros
  • Smartsheet is a quick way to make simple and effective spreadsheets.
  • The templates provided are powerful and useful.
  • Role management was a snap.
Cons
  • Needs more niche templates.
  • More Excel type math and automated features.
  • Could use a visual design overhaul.
Likelihood to Recommend
Smartsheet is perfect for quick and dirty collaborative spreadsheets.

Smartsheet should be Brilliant Sheet

Rating: 7 out of 10
Incentivized
October 15, 2021
Verified User
Manager in Quality Assurance
Hospital & Health Care Company, 1001-5000 employees
Vetted Review
Verified User
Smartsheet
2 years of experience
Use Cases and Deployment Scope
Currently being used sporadically in place of MS Project. Especially useful for team members not familiar with building a project plan but need to organize and assign task to multiple team members. Our Organization is currently in the process of maturing and while we don’t have the technical skills to develop thorough plans we are moving in that direction and Smartsheet is really intuitive and helpful in that way.
Pros
  • Adding task and dependencies
  • Collaborating with other team members
  • Publishing results
  • Incorporating other work plans
Cons
  • Having more prompts for the user
  • Maybe a I integration that picks up the type of work plan that has been developed and offers recommendations
  • The free user profile is limited understandably but it sucks
Likelihood to Recommend
When working virtually it’s really helpful to be able to edit a workbook at the same time with other users. It’s also really helpful to be able to set up multiple sheets for individuals to manage and check in on those sheets with a Imports without having to send a document back-and-forth

Integrating the use of Smartsheets in the corporate/enterprise environment

Rating: 7 out of 10
Incentivized
March 16, 2015
Verified User
Engineer in Engineering
Oil & Energy Company, 10,001+ employees
Vetted Review
Verified User
Smartsheet
1 year of experience
Use Cases and Deployment Scope
Smartsheets has helped streamline the task management aspects of a project when coordinating with those on my team as well as with others who may have an ancillary role at any given time. It is similar to Google Sheets, but includes a host of tools similar to what one might find in Microsoft Project. In fact, it is the equivalent cloud version of Microsoft Project.
Pros
  • Action Items
  • Schedule
  • Prioritization
  • Organization
  • Communication
Cons
  • Advanced formatting options
  • Advanced exporting options
Likelihood to Recommend
Do I need to communicate a schedule and tasks/action items with team members in a way in which is conducive to collaboration?

Smartsheet revolutionized the way I do business, both internally and externally

Rating: 10 out of 10
August 19, 2015
Verified User
Director in Professional Services
Events Services Company, 51-200 employees
Vetted Review
Verified User
Smartsheet
3 years of experience
Use Cases and Deployment Scope
My company uses Smartsheet in multiple departments - sales, sponsorship fulfillment/tracking, project management, file storage, etc. We started by using it exclusively for sponsorship fulfillment (internal management as well as externally with our clients), but I quickly became an internal proponent of its use and now easily half of our employees use it for one reason or another. It has completely changed the way we do business. It streamlines our processes internally (and helps us keep track of the who-did-what along the way) and is an intuitive tool for the tech-savvy or the tech-averse.
Pros
  • Collecting data from various sources via Web Forms
Cons
  • I've had people ask why some of the more basic functions of Excel are not available in Smartsheet, like merging two cells together. My assumption is that this is a sorting issue, but I'm not sure.
  • I wish there was a way to sync more than one Google Drive account when uploading documents to rows. One of our clients has multiple Google Drive accounts intentionally, so they often need to attach documents from both. Since Smartsheet only allows one to be synced for uploading/attaching purposes, that does not work for our client. Instead, they hyperlink the Google Documents, but accessing those hyperlinks requires them to log in each time.
  • I wish there was a way to set a different level of access per sheet within Workspaces, as needed. We have Workspaces set up where we want every user to have some level of access, but they should be Viewers for some and Editors for others. I believe the current Workspaces require that any user with access to it has just one level of access for all included sheets.
  • I don't believe you can change the Primary Column once a sheet has been created, which is been problematic occasionally.
  • It would be great to be able to see days/times when users have accessed Smartsheets that have been shared with them. Sometimes we wonder if our clients are even accessing/viewing them once they're set up, so we would love to have the same level of access/transparency that Smartsheet provides within the "Login History" for account admins.
Likelihood to Recommend
Tremendously useful for project management or pretty much collaboration of any kind where there are multiple "owners" or contributors and where it's important to track progress and changes made by each contributor along the way.
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