TrustRadius Insights
Highly usable tool: Users find Smartsheet to be a highly usable tool with a considerable amount of functionality and ease of use. Some …
Starting at $14 per month
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What is Smartsheet?
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
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Popular Features
- Scheduling (105)8.585%
- Team Collaboration (116)8.484%
- Task Management (120)8.484%
- Gantt Charts (103)8.181%
Reviewer Pros & Cons
Pricing
Individual
$14
Cloud
per month
Business
$25
Cloud
Per User / Per Month
Enterprise
Contact Sales
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.smartsheet.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
What Is Smartsheet? Everything You Want To Know In Under 10 Mins!
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Smartsheet Review: Key Features, Pros, And Cons
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Smartsheet Dynamic View Demo
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Smartsheet Demo [The Only One You Need]
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Smartsheet for Project Management - Demo
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Product Details
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- Competitors
- Tech Details
- FAQs
What is Smartsheet?
Smartsheet is an online project management and collaboration tool from Smartsheet.inc in Bellevue, Washington. The software has a characteristic spreadsheet like interface but contains the full panoply of features expected of project management and collaboration software, such as automated alerts, instantaneous updating and sharing across team members, resource management facilitating budgeting and task allocation, nested tasks organized in a hierarchy, a Gantt chart view, the ready production of exportable reports (e.g. Excel), and integration with email. Across spreadsheets cells can be linked allowing the creation of master spreadsheets that provide ready summaries or automated reports. Smartsheet's capabilities can be expanded with a multitude of apps (e.g. Dropbox, Google Apps) or integrated into combinatory solutions (e.g. with Salesforce) to tailor fit business needs. It supports full mobile access.
Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.
Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.
Smartsheet Video
Karyopharm Therapeutic's mission is to bring important drugs to market. Clinical trials involve careful design, documentation, and approvals. The company moves through the process, getting drugs to patients quicker, with Smartsheet.
Smartsheet Competitors
Smartsheet Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
Reviewers rate Resource Management highest, with a score of 8.8.
The most common users of Smartsheet are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Highly usable tool: Users find Smartsheet to be a highly usable tool with a considerable amount of functionality and ease of use. Some users appreciate its user-friendly interface and extensive features.
Effective scheduling and task management: The scheduling aspect of Smartsheet is highly praised as it allows multiple people to work on data simultaneously without locking the sheet. Many users appreciate the ability to set automatic reminders for tasks, even for future dates up to a year ahead.
Excel-like interface: Users appreciate that Smartsheet operates like Excel, making it easy for anyone with Excel experience to use. They find the formatting capabilities highly effective in managing large amounts of data.
Confusing User Interface: Many users have expressed frustration with the confusing and complicated user interface of Smartsheet, making it difficult for them to navigate and complete tasks efficiently. This issue has been mentioned by multiple reviewers.
Lacking Spreadsheet Functionalities: A number of users have mentioned that some basic spreadsheet functionalities, such as Merge Cells, are missing in Smartsheet. This limitation hampers their ability to manipulate data effectively.
Limited Integration with Excel: Advanced Excel users have voiced their desire for Visual Basic functionality in Smartsheet, which would allow them to automate tasks and customize the software further. Its absence restricts their ability to fully leverage the tool's capabilities.
Users have made several recommendations for Smartsheet based on their experiences. First, users highly recommend considering PPM and PSA needs before implementing Smartsheet, as the platform may be more suitable for certain project and task management requirements. Second, users recommend integrating Smartsheet with a calendar for easy viewing of due dates, emphasizing the benefit of combining Smartsheet's features with a calendar tool to enhance visibility and organization of deadlines. Lastly, users appreciate the real-time management and ability to use Smartsheet among multiple team members, highlighting the platform's capability to facilitate collaboration and streamline workflows within teams.
Attribute Ratings
Reviews
(26-50 of 140)Companies can't remove reviews or game the system. Here's why
- Significantly improved visibility to project and task status.
- Extremely attractive value and ROI by using unlicensed users.
- Rapid user adoption and acceptance.
- Planning and scheduling is improved
- Easier access to files
- Management of project budget
- The reports have saved me hours each month in design alone. Accessing what I need from the dashboard created for my department has saved me at least an hour every day, from opening a variety of programs and files to find information, to tracking approvals and work flows.
April 27, 2021
Smartsheet shows promise as software for online projects
- Gains have been exemplary during the last quarter we have been using Smartsheet to work with, as our ROI has increased by 5.
- Depending on the type of campaign being applied to the project, the results vary in time.
December 30, 2020
Smartsheet Supporter
Score 9 out of 10
Vetted Review
Verified User
- Immediate visualization into the current financial state of the business has been crucial, especially during changes to our business as a result of COVID-19
March 04, 2020
Smartsheet had their lunch eaten
- Competing software has eliminated Smartsheet from our apps.
- Helped track our timesheets better.
- Helped with project scheduling and management.
- Helped with invoicing and Accounts Payable.
February 23, 2020
Try Smartsheet and your team will thank you for it
- More engaged teamwork. Colleagues know that sharing necessary info is now hassle-free, so requests for updates are completed faster.
- Management can monitor project progress without having to ask project owners, simply by logging in to Smartsheet.
- Smartsheet has reduced the number of manual touch-points our group performs - meaning greater accuracy.
- We have created automation that drastically diminishes the number of emails we send per project.
- SmartSheet has improved my client engagement and interactions, resulting in better relationships, which translates to a higher renewal rate.
- SmartSheet has improved my project tracking and collaboration, allowing us to complete projects on time and within budget.
- Our positive ROI has decreased the overall cost in project management as it reduced the amount of MS Project licenses we needed.
- We have also seen a positive ROI on using the cloud storage and it automatically supports proper version control.
January 08, 2020
Moving to Smartsheet was a smart move!
- Less time spent reviewing on meetings
January 02, 2020
Smart to pick Smartsheet
- It has created a more efficient workflow
- Created an environment of digital collaboration
December 24, 2019
Decent alternative to Microsoft Project
- Free 30 day trial can be helpful to decide if the tool is a right fit for you.
December 23, 2019
Impressed with Smartsheets!
- We haven't gotten that far yet to figure ROI out. We are primarily managing our work with it.
- It is a great communication tool for our team but after learning more from this survey, I can see that we are not using all the capability.
December 20, 2019
Smartsheet is the Swiss Army Knife of project management
- This has really opened up collaboration across teams. A lot less working in silos.
- It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
December 20, 2019
A Must-Have for an Organized Product Manager
- Project Cost Control (On-Time Delivery).
- Customer Loyalty/Satisfaction (Quicker Turnaround on Initiatives such as cloud Integrations or upgrades).
December 20, 2019
Great tool for project managers in any department
- Saved time in having one place to check for progress of a project.
- Ability to link and comment on specific deliverables.
December 20, 2019
Smartsheet at its best!
- Quick
- Easy
- I am not sure since I am only a user but I've heard excellent comments from others who use it within my company.
December 20, 2019
Smartsheets to the rescue!
- Positively not losing track of a project.
- Positively recalling all stages to make sure we are billing out to 100%.
December 19, 2019
We live and die by Smartsheet
- Has helped us meet deadlines
- Helps us collaborate
December 19, 2019
Simple and Effective Project Mangement and Collaboration Software
- Ensure projects are delivered on time and all requirements are addressed. No tasks are missed.
- Resource utilization, over utilized/under utilized.
December 19, 2019
Cross-team integration help
- Improved cross-team cooperation for streamlined process.
- Reduced security risk.
December 19, 2019
I love using Smartsheet
- We haven't been using it too long yet on this project, but so far it's a great place to integrate and organize a lot of different pieces, and share only what's important to each group.
- In a previous project I worked on, it was great for use with 3rd parties.