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Smartsheet

Smartsheet

Overview

What is Smartsheet?

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

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Recent Reviews

TrustRadius Insights

Highly usable tool: Users find Smartsheet to be a highly usable tool with a considerable amount of functionality and ease of use. Some …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Scheduling (106)
    8.5
    85%
  • Team Collaboration (117)
    8.4
    84%
  • Task Management (121)
    8.4
    84%
  • Gantt Charts (104)
    8.1
    81%

Reviewer Pros & Cons

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Pricing

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Individual

$14

Cloud
per month

Business

$25

Cloud
Per User / Per Month

Enterprise

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.smartsheet.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

What Is Smartsheet? Everything You Want To Know In Under 10 Mins!

YouTube

Smartsheet Review: Key Features, Pros, And Cons

YouTube

Smartsheet Dynamic View Demo

YouTube

Smartsheet Demo [The Only One You Need]

YouTube

Smartsheet for Project Management - Demo

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.7
Avg 7.5

Professional Services Automation

Features that support professional services organizations

6.5
Avg 7.4
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Product Details

What is Smartsheet?

Smartsheet is an online project management and collaboration tool from Smartsheet.inc in Bellevue, Washington. The software has a characteristic spreadsheet like interface but contains the full panoply of features expected of project management and collaboration software, such as automated alerts, instantaneous updating and sharing across team members, resource management facilitating budgeting and task allocation, nested tasks organized in a hierarchy, a Gantt chart view, the ready production of exportable reports (e.g. Excel), and integration with email. Across spreadsheets cells can be linked allowing the creation of master spreadsheets that provide ready summaries or automated reports. Smartsheet's capabilities can be expanded with a multitude of apps (e.g. Dropbox, Google Apps) or integrated into combinatory solutions (e.g. with Salesforce) to tailor fit business needs. It supports full mobile access.

Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.

Smartsheet Video

Karyopharm Therapeutic's mission is to bring important drugs to market. Clinical trials involve careful design, documentation, and approvals. The company moves through the process, getting drugs to patients quicker, with Smartsheet.

Smartsheet Competitors

Smartsheet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

Wrike, Asana, and monday.com are common alternatives for Smartsheet.

Reviewers rate Resource Management highest, with a score of 8.8.

The most common users of Smartsheet are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(822)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Highly usable tool: Users find Smartsheet to be a highly usable tool with a considerable amount of functionality and ease of use. Some users appreciate its user-friendly interface and extensive features.

Effective scheduling and task management: The scheduling aspect of Smartsheet is highly praised as it allows multiple people to work on data simultaneously without locking the sheet. Many users appreciate the ability to set automatic reminders for tasks, even for future dates up to a year ahead.

Excel-like interface: Users appreciate that Smartsheet operates like Excel, making it easy for anyone with Excel experience to use. They find the formatting capabilities highly effective in managing large amounts of data.

Confusing User Interface: Many users have expressed frustration with the confusing and complicated user interface of Smartsheet, making it difficult for them to navigate and complete tasks efficiently. This issue has been mentioned by multiple reviewers.

Lacking Spreadsheet Functionalities: A number of users have mentioned that some basic spreadsheet functionalities, such as Merge Cells, are missing in Smartsheet. This limitation hampers their ability to manipulate data effectively.

Limited Integration with Excel: Advanced Excel users have voiced their desire for Visual Basic functionality in Smartsheet, which would allow them to automate tasks and customize the software further. Its absence restricts their ability to fully leverage the tool's capabilities.

Users have made several recommendations for Smartsheet based on their experiences. First, users highly recommend considering PPM and PSA needs before implementing Smartsheet, as the platform may be more suitable for certain project and task management requirements. Second, users recommend integrating Smartsheet with a calendar for easy viewing of due dates, emphasizing the benefit of combining Smartsheet's features with a calendar tool to enhance visibility and organization of deadlines. Lastly, users appreciate the real-time management and ability to use Smartsheet among multiple team members, highlighting the platform's capability to facilitate collaboration and streamline workflows within teams.

Attribute Ratings

Reviews

(76-100 of 141)
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(MIKE) XIANG LING CHEN | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Buying a license for a project manager is OK but it is not for normal users since it's more expensive than MS Project
  • It's a good project management tool for Google users since there is no similar tool there.
  • As it's part Excel and part a database to enable small biz processes, the user has to understand something basic of database tables.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Smartsheet has provided a central task tracking hub for activating and billing our new students.
  • We have found it valuable that multiple users can edit a sheet at the same time.
  • Smartsheet's security measures are stronger than products like Google Sheets, including integrating with our company login credentials.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It has increased productivity by at least 20% allowing our department to take on more work but with less administrative costs.
  • It has allowed us to provide transparency and reporting to key stakeholders. Many people in our organization use Smartsheet so it has been an easy transition to use it.
  • Smartsheet keeps our data protected and organized so we do not have to print information - it is ready at our fingertips with the use of the mobile app.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It has allowed us to get easily organized and share the progress of projects with the team and some of our internal customers allowing us to deliver information much quicker, and reduce some of the meetings times and back and forth.
  • It has allowed us to easily collect process and procedure documentation, and tack updates. Previously we had several hundred documents in many different file folders. This allows us to catalog this information quickly add in additional fields/data points for sorting/details/primary users/additional info. We can easily find and share this information, and overall we are much more efficient.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Smartsheet makes it much easier for us to manage internal projects, allowing easy data capture and status tracking across a broad group of stakeholders. Our ROI is not having to share spreadsheet files either through email or file sharing service such as Box, where version control and simultaneous editing is impossible. Setup of new files is much easier with the templates provided, or by copying previous project sheets.
Nicola (Nicki) Morris | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Has enhanced the quality of our proposals as we can include a professional looking Gantt chart in the proposal document
  • Improved our ability to manage multiple projects
  • Helped us with being more efficient when it comes to task management
Christina Onolaja | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Smartsheet has helped us keep track of new employees via workflow processes that we did not have in place before. As a result, we have not lost track of enrollments, software logins, etc.
  • We are able to log and plan social media posts which saves us time because we can also look back and re-use posts from historical data.
  • We also save time by setting up automatic notifications when certain tasks are completed. This eliminates the need for staff to remember to manually notify staff of actions taken.
Megan Gates | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Because we have the ability to enter in expenses and financial info in a real time manner, I am able to run reports more quickly to provide accurate numbers for ROI calculation. The C-Suite loves getting budget info on time!
  • From what I understand, choosing an enterprise level agreement saves the company money overall, rather than having a bunch of different departments, some using it, some not.
  • We are more GDPR compliant. That is important to our customers, so it is important to us.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Smartsheet has been a great tool for us to use for project management, but it would be difficult to quantify the impact on the overall business objectives. It is certainly an important tool that would require some sort of replacement if it weren't available.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Pay by user as you go minimizes up front costs.
  • Opportunity cost savings to avoid more expensive solutions.
  • Worked well with other software that the team was comfortable with - enhanced productivity.
Deborah Nicols, MBA, CPHR | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Smartsheet has reduced the amount of time spent on manual activities by at least 90% and has resulted in a redistribution of talent thereby enabling the HR team to focus on value added activities.
  • Smartsheet has enabled the HR team to tackle projects that would have otherwise been too challenging due to the amount of effort required.
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