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Smartsheet

Smartsheet

Overview

What is Smartsheet?

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

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Recent Reviews

TrustRadius Insights

Highly usable tool: Users find Smartsheet to be a highly usable tool with a considerable amount of functionality and ease of use. Some …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Scheduling (106)
    8.5
    85%
  • Team Collaboration (117)
    8.4
    84%
  • Task Management (121)
    8.4
    84%
  • Gantt Charts (104)
    8.1
    81%

Reviewer Pros & Cons

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Pricing

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Individual

$14

Cloud
per month

Business

$25

Cloud
Per User / Per Month

Enterprise

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.smartsheet.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

What Is Smartsheet? Everything You Want To Know In Under 10 Mins!

YouTube

Smartsheet Review: Key Features, Pros, And Cons

YouTube

Smartsheet Dynamic View Demo

YouTube

Smartsheet Demo [The Only One You Need]

YouTube

Smartsheet for Project Management - Demo

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.7
Avg 7.5

Professional Services Automation

Features that support professional services organizations

6.5
Avg 7.4
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Product Details

What is Smartsheet?

Smartsheet is an online project management and collaboration tool from Smartsheet.inc in Bellevue, Washington. The software has a characteristic spreadsheet like interface but contains the full panoply of features expected of project management and collaboration software, such as automated alerts, instantaneous updating and sharing across team members, resource management facilitating budgeting and task allocation, nested tasks organized in a hierarchy, a Gantt chart view, the ready production of exportable reports (e.g. Excel), and integration with email. Across spreadsheets cells can be linked allowing the creation of master spreadsheets that provide ready summaries or automated reports. Smartsheet's capabilities can be expanded with a multitude of apps (e.g. Dropbox, Google Apps) or integrated into combinatory solutions (e.g. with Salesforce) to tailor fit business needs. It supports full mobile access.

Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.

Smartsheet Video

Karyopharm Therapeutic's mission is to bring important drugs to market. Clinical trials involve careful design, documentation, and approvals. The company moves through the process, getting drugs to patients quicker, with Smartsheet.

Smartsheet Competitors

Smartsheet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

Wrike, Asana, and monday.com are common alternatives for Smartsheet.

Reviewers rate Resource Management highest, with a score of 8.8.

The most common users of Smartsheet are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(822)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Highly usable tool: Users find Smartsheet to be a highly usable tool with a considerable amount of functionality and ease of use. Some users appreciate its user-friendly interface and extensive features.

Effective scheduling and task management: The scheduling aspect of Smartsheet is highly praised as it allows multiple people to work on data simultaneously without locking the sheet. Many users appreciate the ability to set automatic reminders for tasks, even for future dates up to a year ahead.

Excel-like interface: Users appreciate that Smartsheet operates like Excel, making it easy for anyone with Excel experience to use. They find the formatting capabilities highly effective in managing large amounts of data.

Confusing User Interface: Many users have expressed frustration with the confusing and complicated user interface of Smartsheet, making it difficult for them to navigate and complete tasks efficiently. This issue has been mentioned by multiple reviewers.

Lacking Spreadsheet Functionalities: A number of users have mentioned that some basic spreadsheet functionalities, such as Merge Cells, are missing in Smartsheet. This limitation hampers their ability to manipulate data effectively.

Limited Integration with Excel: Advanced Excel users have voiced their desire for Visual Basic functionality in Smartsheet, which would allow them to automate tasks and customize the software further. Its absence restricts their ability to fully leverage the tool's capabilities.

Users have made several recommendations for Smartsheet based on their experiences. First, users highly recommend considering PPM and PSA needs before implementing Smartsheet, as the platform may be more suitable for certain project and task management requirements. Second, users recommend integrating Smartsheet with a calendar for easy viewing of due dates, emphasizing the benefit of combining Smartsheet's features with a calendar tool to enhance visibility and organization of deadlines. Lastly, users appreciate the real-time management and ability to use Smartsheet among multiple team members, highlighting the platform's capability to facilitate collaboration and streamline workflows within teams.

Attribute Ratings

Reviews

(76-100 of 142)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
It’s currently being owned and managed by one team (the production team) where we create timelines for our client's advertising campaigns. However, we have other departments (such as designers, writers, and developers)review the timelines within Smartsheet to approve.
(MIKE) XIANG LING CHEN | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Project coordination for users without a license
  • No project management tool in the Google platform
  • Provides a project dashboard for leadership
  • Provides easy reporting for JIRA with its Connector
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We often use Smartsheet for cross-departmental projects. For example, we use it to manage our annual process of activating and billing our new students each August. It allows us to interact with the same checklist of tasks in real time during a conference call while offering better security than Google Sheets.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Smartsheet is used in the project management department. Its main objective is to manage project timelines, produce visualizations, automate updates. The features are utilized to be both internally and externally facing. While it is used to manage projects and resources from an internal perspective, it is also shared with clients and project stakeholders.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Many of my colleagues use Smartsheet as a project management tool. My department has been using it for 5 years and it has transformed our processes by streamlining tasks and providing transparency to key stakeholders. We have implemented automated approvals which has cut down on emails and human errors.
Score 10 out of 10
Vetted Review
Verified User
Incentivized

Several departments are utilizing Smartsheet within the organization. We are fairly decentralized with several hundred locations making collaboration difficult at times. Smartsheet made project coordination much easier.

I use Smartsheet primarily with my team for many different activities. We track and share time off & out of office information, track and share information on projects, as well as track team member tasks/processes/procedures, to organize and share knowledge documents, and for notices and collaboration across other HR groups.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We primarily use SmartSheet at my company for managing internal projects (we use different software for external project management). It's very useful for the simple capture of project requirements (and for later reference) and tracking tasks. We also use SmartSheet for collecting requests from stakeholders using the form function which is very handy since it can populate straight into the sheet. Then, we use some Gantt type functions for managing the timelines of the project tasks and who owns. We have also used SmartSheet joined to our Business Insights tool as a way to capture reference data needed in a dataset otherwise connected to a production system, e.g., adding notes to priority orders. Pretty neat!
Nicola (Nicki) Morris | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our business development team and project management team uses Smartsheet to create Gantt charts for proposals and for managing projects. It used across the organization to support project management.

It supports our project leadership, management, organization and resource management
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Many different departments across the company use Smartsheet for different purposes. I feel that they are most helpful for inter-departmental requests that need to be logged. It allows us to share data between departments and across the globe without having to give access to secure databases on our servers. Smartsheet is one of the fastest and straightforward ways to allow people from multiple locations to collaborate on files.
Christina Onolaja | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Smartsheet is being used throughout many departments and users in our organization to collect, store and report on information such as employment applications, training registrations, and employee suggestions. We are also using it for project management to keep track of assigned staff, timelines and tasks to complete. With the notifications and alerts, Smartsheet allows us to keep track of a wide variety of tasks and organize our work.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Smartsheet is used to organize, track, and share data regarding upcoming projects and deliverables. Smartsheet is used by marketing and the creative departments to organize and track data. We input data regarding upcoming campaigns, and use the "share" option to communicate updates on our projects to our coworkers and external partners. We also use the linking option to update everyone's tracking information and deliverables, to save time and avoid duplication of efforts. Smartsheet prevents miscommunications, as you are able to effectively share and track data.
Megan Gates | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Smartsheet to share dynamic project info and manage multiple projects with changing information on a daily basis. Our entire organization uses an enterprise level account, but we are power users in our department. My team manages over 75+ projects with multiple moving parts and I need an easy way to see a snapshot of daily progress on all projects, as well as a dashboard view that includes statuses. Smartsheet does just that. We think of it as Excel on steroids, that you can maintain in a live, real-time environment. It has made my team faster and more accurate for sure.
Shesha Kelley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We utilize SmartSheet in various functions in our daily work. One of the aspects that I appreciate the most is the scheduling aspect, and the reporting functions. I really enjoy the collaboration capabilities and the ease of the conditional formatting. The import and export functions are extremely useful in order to share sheets with non users.
Alicia Vallarta | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I work for a holding company which works with restaurant franchisees both domestically and abroad. Naturally, our international team is spread around the globe, so in order to share information and documents fluidly, we need a web-based system to be able to do so. Smartsheet is one of the many tools we use to do that. As the sole franchise paralegal for the international team, I utilize Smartsheet in conjunction with our international operations personnel located abroad to keep track of our current franchisees, prospective franchisees, development schedules, etc. I love that we can all work in the system at the same time and receive real-time updates from coworkers anywhere in the world. It's a great tool for us, and I highly recommend it!
Cassidy Ebert | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Smartsheet was used by my organization's marketing and creative departments to track all of our information. We have Smartsheet docs for contact sheets, for scheduling, and for tracking. One of the things we used Smartsheet for was to track which film studios had purchased ad buys with our owners because we needed that information to know what materials we need to create. Every week, we would generate a report on this spreadsheet, which would sort the data and give us only the relevant information for our weekly meetings. We would search by which of our owners needed the content, and then by date, so that the correct liaisons could look at their sections and then know what to work on based on the date. We also linked many of our smartsheets to a large dashboard, which was created each month, that allowed each of us to input specific information into our own personal Smartsheet docs and all of this info, combined with everyone else's, would populate into the larger dashboard, which could be looked at as a whole. That way, we each only had to put in our information once, and it would update the master dash for everyone.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Smartsheet is used for project management across the whole organization. It addresses the company's needs for tracking individual project tasks, responsibilities, due dates, completion percentage as well as to provide higher level schedules, expected deliverable dates, critical path activities, and the like.
Thomas Boon Koo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Smartsheet is used by multiple groups across the organization. Each department uses it to address unique department challenges. My team uses it to track projects from development/standup work to high-level dashboard reporting on projects within the portfolio. There are many projects and limited resources. Smartsheet really helps me keep track of all projects under my purview.
Mike Bochantin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Smartsheet is one of the primary tools our IT project managers use to manage work timelines, dependencies and resource reporting. It is mainly a tool used in our IT division. Though it is a tool used by our project managers, it is used to track other smaller work efforts and to collaborate with others involved. It is also easy to access since it is an app on Google.
Jamie Fochtman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use SmartSheet in place of Excel worksheets that multiple people need to have access to manipulate the data. We use it for meetings/departments that need to assign items- the reminder function allows us to 'set it and forget it'. It is great for collaboration as we have different locations.
Score 3 out of 10
Vetted Review
Verified User
Smartsheet was used across our organisation to manage in a controlled deadline framework. It was good to have some visual dependency between parts of a project and being able to visualize where the team stands on the project in comparison to the ideal timing for delivery. Management members were using the software as a true representation of the achievements of the organisation
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Smartsheet was brought in to serve as a lightweight project and task management tool. Specific emphasis was placed on a simple to use and intuitive interface that would not require significant training. It was deployed across a large agile program as the main program management tool. It was easy for business and technical users to understand and begin using as it felt so similar to Excel.
Deborah Nicols, MBA, CPHR | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Smartsheet is being used primarily by our global HR team. It has enabled us to automate some extremely manual processes including job orientation training, training requests, training registrations, training feedback, training tracking, HR action notifications including new hires, changes, terminations, etc., project management, etc.
September 23, 2016

Fast and easy solution!

Kira Kaltschmidt , PMP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I work for a large organization with multiple business units. Our PMO team often has to interface with multiple systems and processes and Smartsheet has been versatile and easy to use in such a varied environment.
February 20, 2016

User-friendly Program

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use smartsheet for big projects/accounts. It is very helpful for defining timelines and managing our client's expectations. We manufacture abroad at times, and this can add significant time to our lead-time. Smartsheet organizes all of our timelines/deadlines, and compiles data coherently for our team, so we can present confidentially to our clients.
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