Smartsheet - Collaboration made easy
I use Smartsheet very often. Whenever I would have traditionally used Excel, instead I now use Smartsheet as my go-to application whenever …
Starting at $14 per month
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What is Smartsheet?
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
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Popular Features
- Scheduling (106)8.585%
- Team Collaboration (117)8.484%
- Task Management (121)8.484%
- Gantt Charts (104)8.181%
Reviewer Pros & Cons
Pricing
Individual
$14
Cloud
per month
Business
$25
Cloud
Per User / Per Month
Enterprise
Contact Sales
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.smartsheet.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
What Is Smartsheet? Everything You Want To Know In Under 10 Mins!
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Smartsheet Review: Key Features, Pros, And Cons
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Smartsheet Dynamic View Demo
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Smartsheet Demo [The Only One You Need]
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Smartsheet for Project Management - Demo
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Product Details
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- Competitors
- Tech Details
- FAQs
What is Smartsheet?
Smartsheet is an online project management and collaboration tool from Smartsheet.inc in Bellevue, Washington. The software has a characteristic spreadsheet like interface but contains the full panoply of features expected of project management and collaboration software, such as automated alerts, instantaneous updating and sharing across team members, resource management facilitating budgeting and task allocation, nested tasks organized in a hierarchy, a Gantt chart view, the ready production of exportable reports (e.g. Excel), and integration with email. Across spreadsheets cells can be linked allowing the creation of master spreadsheets that provide ready summaries or automated reports. Smartsheet's capabilities can be expanded with a multitude of apps (e.g. Dropbox, Google Apps) or integrated into combinatory solutions (e.g. with Salesforce) to tailor fit business needs. It supports full mobile access.
Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.
Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.
Smartsheet Video
Karyopharm Therapeutic's mission is to bring important drugs to market. Clinical trials involve careful design, documentation, and approvals. The company moves through the process, getting drugs to patients quicker, with Smartsheet.
Smartsheet Competitors
Smartsheet Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
Reviewers rate Resource Management highest, with a score of 8.8.
The most common users of Smartsheet are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Highly usable tool: Users find Smartsheet to be a highly usable tool with a considerable amount of functionality and ease of use. Some users appreciate its user-friendly interface and extensive features.
Effective scheduling and task management: The scheduling aspect of Smartsheet is highly praised as it allows multiple people to work on data simultaneously without locking the sheet. Many users appreciate the ability to set automatic reminders for tasks, even for future dates up to a year ahead.
Excel-like interface: Users appreciate that Smartsheet operates like Excel, making it easy for anyone with Excel experience to use. They find the formatting capabilities highly effective in managing large amounts of data.
Confusing User Interface: Many users have expressed frustration with the confusing and complicated user interface of Smartsheet, making it difficult for them to navigate and complete tasks efficiently. This issue has been mentioned by multiple reviewers.
Lacking Spreadsheet Functionalities: A number of users have mentioned that some basic spreadsheet functionalities, such as Merge Cells, are missing in Smartsheet. This limitation hampers their ability to manipulate data effectively.
Limited Integration with Excel: Advanced Excel users have voiced their desire for Visual Basic functionality in Smartsheet, which would allow them to automate tasks and customize the software further. Its absence restricts their ability to fully leverage the tool's capabilities.
Users have made several recommendations for Smartsheet based on their experiences. First, users highly recommend considering PPM and PSA needs before implementing Smartsheet, as the platform may be more suitable for certain project and task management requirements. Second, users recommend integrating Smartsheet with a calendar for easy viewing of due dates, emphasizing the benefit of combining Smartsheet's features with a calendar tool to enhance visibility and organization of deadlines. Lastly, users appreciate the real-time management and ability to use Smartsheet among multiple team members, highlighting the platform's capability to facilitate collaboration and streamline workflows within teams.
Attribute Ratings
Reviews
(51-75 of 142)Companies can't remove reviews or game the system. Here's why
December 19, 2019
Cross-team integration help
- Real time updates.
- Reduces security risk.
- Allow better import of Excel sheets.
- More dynamic forms.
December 19, 2019
I love using Smartsheet
- The color-coding and alerting by using conditions is a fantastic and easy way to call things out.
- The fact that everything associated with each task is all together in one row is so nice - attachments, comments, reminders, plus all your column specific details!
- So much functionality options that it can be tricky to make sure the right things are locked, or you're sharing the right pieces to the right people. Double check everything.
- Works best when everyone is using it, but can require some training. Can be tough to get everyone on board because it can either be intimidating with all the use options, or boring looking off the bat because they think it is just Excel.
December 19, 2019
Smartsheet is a Project Management go-to product
- Reminders.
- Gantt charting.
- There's a feature gap between the Team & Business levels.
- They send out 'info emails' frequently that actually refer to advanced functionality, and doesn't apply to our level.
November 25, 2019
Solid, easy to use project management tool
- Great for managing and updating timelines as projects evolve.
- Good "extras" for communication, sharing, and file management.
- Excellent use of dashboards for rolling up information across projects.
- Creating and managing the dashboard can be a cumbersome and confusing process.
- The product gets a lot of updates with new features that aren't always user-friendly.
- The more features are added, the harder the tool is to use.
September 26, 2019
Lightweight project management software you can use on Day 1
- It's lightweight and accessible from anywhere
- Intuitive to anybody who has used Microsoft Excel before. It's sort of like Excel attached to a mail server, a database, and with more project management capabilities
- Uploading files to the database associated with your Smartsheet is a breeze. You can associate certain attachments with certain line items
- The lightweight nature of the program is also a downside. Microsoft Project is bulkier, but integrates more smoothly with the Office suite.
September 25, 2019
Smartsheet for Construction
- Multiple views available for each sheet like Gant Chart, Calendar, Grid and Card Views
- Automation is the key, notifications to team members
- The sheets can be viewed on PC's, tablets and phones
- Ease of use
- The interface changes frequently enough to keep you on your toes
- Getting your automation set can be tedious
September 25, 2019
Smartsheet Review
- Track progress
- Helps with due dates
- Setup is easy
- Calculations are a bit complicated - to total a row it isn't simple if you do not know how
- The help isn't the greatest
- Adding graphs are a bit complicated
September 25, 2019
Good for managing projects with multi-level hierarchy and complex date dependencies
- Using excel formulas can be helpful when it comes to customizing the sheet
- Start and due date based on dependencies, aka changing one date will waterfall into changing all dependent tasks
- Strong reporting functions
- Customizable dashboard
- Kanban view and usability can use some improvement
- Changes are not seen by other collaborators in real time, ie one needs to save the changes in order for them to be viewed by others
September 24, 2019
Smartsheets is a useful recruiting tool
- Listing data entry line items
- Filtering information based off certain categories
- There needs to be a better app
- Sharing access to others
September 23, 2019
Smartsheet is that Smart!
- They keep the interface fairly close to Microsoft Word and Excel so the learning curve is not steep for new users.
- It is accessible and usable on almost all types of devices.
- Not much to critique since it does pretty much what it is marketed for.
September 21, 2019
Collaborative Project Management Tool
- Collaboration
- Project management
- Notifications and updates
- Critical path
- Resource planning is a rudimentary, mostly manual operation.
- Cannot create a list of the pre-defined user team.
- Would be good to have visual customization of each project worksheet (such as customer logo).
September 20, 2019
Fantastic tool, but it's important to understand what it's meant for
- Formulas. While not as robust as Excel, the formulas offered in Smartsheet are quite good.
- Team collaboration. Multiple teammates can access and work on the same sheet at once.
- Templates. The standard templates meet all my needs, and are a great guide for what Smartsheet is intended for and the problems it is best suited for solving.
- Project management. It is great for creating, assigning, monitoring, and tracking tasks and projects.
- Project management. I wish you could assign multiple teammates to the same task/row.
- It is much like a database. Columns are fields, rows are records. This is why formula capabilities are lacking.
September 18, 2019
Easy to start with this spreadsheet-like interface software for project management
- Since it is cloud-based, all project participants are able to view and manage the project scheduling and process in Smartsheet.
- Smartsheet allows import and export Excel sheets. While managing a construction project, Smartsheet provides useful workflow template to do so.
- Smartsheet mobile allows users to view and edit files portable
- While making changes in Smartsheet through the web, it may take a while to save all the changes on file. I guess this can be solved by downloading the software, but since I am using it via a university license, web Smartsheet requires high Internet connection quality.
- It requires license to proceed, and free version of Smartsheet is only valid for limited time, which rarely cover the entire project duration.
September 18, 2019
Smartsheet - keeps you organized !
- Project management
- Process management
- Communication right from within the product
- It can take a bit of time to set it up
- It can take a bit of time to learn
- Would be great if it had a user guide of some sort for training additional staff
September 17, 2019
The Smarter Way to Help Your Team
- Being able to utilize and connect several people and teams to efficiently have a project flow
- Organized and easy to use
- Fast-working and adaptable when updated
- I sometimes have a problem linking sheets. This comes and goes, but is a hassle
- I'd love to see a easy to use calender sheet that could be shared
September 10, 2019
A tool that allows for co-collaboration across teams and projects
- Customization - The ability to use templates from other successful projects helps with scalability.
- The ability to upload files and collaborate.
- Permissioning - Being able to restrict access and given certain access really helps with the overall project planning.
- UX could use some love. It looks out-dated compared to other platforms.
- The training documentation for first-time users could be better.
- It has a solid user interface
- You have the possibility to visualize the data in an easy way and manipulate the information
- It has great generated reports
- Customizable notifications
- Technical support is slow
- The license is expensive
- They do not have live chat or telephone support
August 13, 2019
Like an online Excel++ and easy to use
August 11, 2019
Smartsheet is a time saver for data entry
- Collect information via forms.
- Store information in separate sheets.
- Create visual views of the information we have to easily see what we're missing.
- The number of sheets seems limited for the individual plan.
- I think the UI could be improved.
August 11, 2019
Smartsheet is a smart choice
- Smartsheet does not require any special software to be able to access or contribute to the sheet.
- It is very easy to manage users.
- Creating the sheet or workbook is extremely easy and the tool will guide you through the setup.
- Works on any operating system.
- Features found in MS Project are not all available within Smartsheet.
- Advanced features are sometimes difficult to understand how to use.
- Not as much printing options as project.
August 09, 2019
A powerful Management Tool to Collaborate Securely
Score 10 out of 10
Vetted Review
Verified User
- The software allows us to attach files on cells within the sheet. Other softwares don’t have this feature.
- Smartsheet has a feature called “Email Shared Users” which improves its reliability to notify users on the current updates.
- Smartsheet has been designed in a way that it integrates comfortably with most management systems of different organizations.
- This software has an outdated appearance when compared to its competitors, Google Sheets. The interface should be re-designed.
- Smartsheet does not support the use of equations/functions within the sheet, as it is done on Google Sheets.
- It sometimes takes too long to figure out how to log in using the company credentials depending on how the link to the sheet is set.
August 07, 2019
Smartsheet is the Smart Way to run your Business!!
- Quick Mobile forms
- Excel Tracking and organization
- Ability to take on document uploads
- Personalized Mobile Templates
- Logic to process Dynamic questions
- Tab out results by time periods and or certain fields - Example - if this field = yes then place results on sheet 2
August 02, 2019
Simply the Best
- With Smartsheet, sharing information across the whole organization with due diligence has been realized. Departments
- The software has all the required functionalities as opposed to the previous software which was used in the organization. It allows us to import and export excel, projects and other document formats.
- When reporting from this software it's much easier. Data can be taken from multiple sheets and combined into a single report.
- Gantt charts which are drawn using this software are poor in quality. This is in comparison to other software such as Microsoft Project.
- It does not have all the basic formulas required in engineering calculations. This becomes a limitation when working on engineering projects.
- Exporting of information from other sources such as Excel, Microsoft Word and PDFs is limited.
- Collaboration with external users by using whitelists of domains or users
- Integration with JIRA
- Ability to have licenses users and just contributors
- The increase in cost and their platform has been very frustrating
- Lack of proper integration with Project files is less than ideal
- More integrations with other applications
- Easier collaboration on sheets that do not require refreshing or saving
July 17, 2019
Smartsheet is a great platform for teamwork
- Follow up on projects and their progress.
- Share info with several people and have them update their own contributions.
- Budget management is more reasonable.
- Mobile usage is not very friendly.
- Tracking changes and restoring previous changes is not easy.