Live Website Chat Live Website Chat Live Website Chat



We love Smith.Ai!

We use Live Website Chat for perspective clients wanting to schedule a consultation. The chat agents will gather useful …

Smith AI is the best

I honestly LOVE every feature that that Smith AI has. I use Receptionist Services, Keypad and Chat. All of the services work well together …

Good virtual chat receptionist

We used Live Website Chat as the chat software and answering service for our website. It frees up internal resources to fully …
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Perfect for my Small Business

10 alleviates a lot of the headache involved with a small business such as ours. It screens all incoming calls and sends detailed …
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10 Chat helps us to not lose that customer who can't pick up the phone as easily as chatting. We don't lose business by being …
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Reviewer Pros & Cons

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View all pricing


$140 + $7

per chat after 20


$300 + $6

per chat after 50


$600 + $5

per chat after 120

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Live Website Chat? Live Website Chat is presented by the vendor as a fast & friendly way to capture, screen & convert website leads. The live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful interactions. Users pay for relevant chats only, and the vendor promises easy setup on all website platforms. Instant chat transcripts are available sent to an email, and CRM. Live Website Chat Features

  • Supported: Lead Qualification
  • Supported: Multi-Channel Communication
  • Supported: Personalization
  • Supported: On-Demand Communication
  • Supported: Live Chat
  • Supported: Appointment Management
  • Supported: Virtual Assistant
  • Supported: Knowledge Base
  • Supported: Contact Import/Export
  • Supported: Lead Capture
  • Supported: Appointment Scheduling
  • Supported: Chatbot
  • Supported: Mobile Messaging
  • Supported: Production Recommendations
  • Supported: Canned Responses
  • Supported: Proactive Chat
  • Supported: Customizable Branding
  • Supported: Offline Forms
  • Supported: Transfers/Routing
  • Supported: 24/7 Staffing
  • Supported: Human Handover Live Website Chat Screenshots

Screen & schedule leads!Multilingual chat support (English and Spanish)Humans, AI Bots or both!Priced for every budgetWebchat and text answering Live Website Chat Video

Welcome from Live Website Chat Integrations Live Website Chat Competitors Live Website Chat Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish, Spanish


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Frequently Asked Questions

What are Live Website Chat's top competitors?

ApexChat, LiveChat, and SnapEngage are common alternatives for Live Website Chat.

What is Live Website Chat's best feature?

Reviewers rate Support Rating highest, with a score of 9.1.

Who uses Live Website Chat?

The most common users of Live Website Chat are from Small Businesses and the Law Practice industry.

Reviews and Ratings




(1-15 of 15)
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Shawn Hamp, Esq. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • has offered a low cost opportunity to staff website chat 24/7 compared to hiring someone in-house.
  • Website chat has captured leads more efficiently.
  • Live chat has enable scheduling consultations with calendar software.
Lance Cook | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Review Source
  • As a marketing agent, I love to demo how my web chatbot works. It's very impressive and adds credibility to my company.
  • People want answers now. I know that responding quickly to prospects has gotten me business.
Neal Cornett | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • chat has delivered 50+ new leads each month
  • Chat has reduced the number of FAQ phone calls by more than half
  • New leads from chat have become clients at an impressive 8% rate - double our advertising rate!
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Positive - has easily saved me $25k+ in receptionist costs. They probably helped me land another $50k in new business I would otherwise not have brought in the door because they immediately grabbed the client on our website so they didn't get away or have to wait 2 days for a call back. Great ROI (100 to 1 ROI is probably not an exaggeration for my law firm).