Snag (formerly PeopleMatter + Snagajob) is a recruiting and workforce management platform designed to fit the specific needs of service-industry brands. Users can find applicants, hire employees, train workers, schedule teams, and evaluate performance using the Snag platform. SpecialistWe use PeopleMatter's application and onboarding throughout our entire organization. It helps us all be in the same system. It also makes us ensure we are being compliant with the government needs of our new hire paperwork.,I love the E-Verify piece that PeopleMatter provides. It is very user friendly and makes me confident things are being done correctly. The application process is very easy for both our applicants and our admins.,We started using PeopleMatter when it had just come online, it had a lot of issues in the past. But they work out the kinks as they go and always take customer feedback very seriously and tweak the system to make it better based on our needs PeopleMatter could be better when it comes to recruiting on a corporate and executive level The reporting could be a little bit better, they are working on release a new reporting feature so hopefully that will help.,8,Very Positive in the compliance department. Has helped make our onboarding paperwork consistent and a much easier process,SurveyMonkey,500,1,I-9 and E-Verify Compliance. I know I can trust the compliance and that makes my life so much easier Ease of Application searching Onboarding paperwork works really well and allows us to configure our own materials.,We use the system for what it was built for and that is about it.,They just built a Performance platform that could help if we decide to use it. The LEARN platform could help us until we find an LRM,6,Yes,Price Product Features,I think we might look at more vendors the next time around.,No,Change management was a small part of the implementation and was well-handled,Resistance to change logging into a new system and having the workflow be different from what our managers were used to.,9,No,9,Yes,I needed a custom report built and they created it for me very quickly and it worked really well.,Searching applicants hiring people filling out I-9s and E-Verify,Corporate recruiting, it doesn't really exist at this time. There are a lot of things you have to manually do, which can be time consuming,Yes,9
23 Ratings
Score 8.2 out of 101
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Snag Reviews

23 Ratings
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Score 8.2 out of 101

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Feature Scorecard Summary

New hire portal (13)
Manager tracking tools (11)
Compliance tracking and reporting (13)
Corporate goal setting (5)
Subordinate goal setting (5)
Individual goal setting (6)
Line-of sight-visibility (1)
Performance tracking (6)
Performance plans (5)
Plan weighting (1)
Performance improvement plans (5)
Review status tracking (7)
Review reminders (2)
Workflow restrictions (3)
Multiple review frequency (6)
Reporting (8)
Create succession plans/pools (3)
Candidate ranking (4)
Candidate search (3)
Candidate development (3)
Job Requisition Management (8)
Company Website Posting (10)
Publish to Social Media (4)
Job Search Site Posting (10)
Customized Application Form (10)
Resume Management (3)
Duplicate Candidate Prevention (2)
Candidate Search (10)
Applicant Tracking (10)
Collaboration (5)
Task Creation and Delegation (3)
Email Templates (10)
User Permissions (10)
Notifications and Alerts (11)
Reporting (9)

About Snag

Snag. is a recruiting and performance management platform. Snag. is designed primarily for service-focused industries. It’s hiring features include applicant tracking and screening, onboarding, and centralized documentation, with some automation available.

Snag. also provides post-onboarding features. This functionality includes learning management systems, which enable prebuilt or custom e-content for employee development. It also supports employee scheduling. The platform is mobile accessible.

Snag Features

Onboarding Features
Has featureNew hire portal
Has featureManager tracking tools
Has featureCompliance tracking and reporting
Performance and Goals Features
Has featureCorporate goal setting
Has featureSubordinate goal setting
Has featureIndividual goal setting
Does not have featureNon-hierarchical goal setting
Does not have featureLine-of sight-visibility
Has featurePerformance tracking
Performance Management Features
Has featurePerformance plans
Does not have featurePlan weighting
Does not have featureManager note taking
Has featurePerformance improvement plans
Has featureReview status tracking
Does not have featureRater nominations
Does not have featureRater nomination workflow
Does not have featureReview reminders
Does not have featureWorkflow restrictions
Has featureReview transfer
Has featureMultiple review frequency
Has featureReporting
Succession Planning Features
Has featureCreate succession plans/pools
Has featureCandidate ranking
Does not have featureEmployee profiles
Does not have featureCandidate search
Does not have featureCandidate add
Has featureCandidate development
Recruiting / ATS Features
Has featureJob Requisition Management
Has featureCompany Website Posting
Has featurePublish to Social Media
Has featureJob Search Site Posting
Has featureCustomized Application Form
Does not have featureResume Management
Does not have featureDuplicate Candidate Prevention
Has featureCandidate Search
Has featureApplicant Tracking
Has featureCollaboration
Does not have featureTask Creation and Delegation
Has featureEmail Templates
Has featureUser Permissions
Has featureNotifications and Alerts
Has featureReporting
Learning Management Features
Does not have featureCourse authoring
Does not have featureCourse catalog or library
Does not have featurePlayer/Portal
Does not have featureLearning content
Does not have featureMobile friendly
Does not have featureProgress tracking & certifications
Does not have featureAssignments
Does not have featureCompliance management
Does not have featureLearning administration
Does not have featureLearning reporting & analytics
Does not have featureeLearning
Does not have featureAssessments
Does not have featureLive online learning
Does not have featureIn-person learning
Does not have featureMicro-learning
Does not have featureVideo learning
Does not have featureeCommerce
Does not have featureAICC-compliant
Does not have featureSCORM-compliant
Does not have featureTin Can (xAPI) compliant
Does not have featureSocial learning
Additional Features
Has featurePeopleMatter HIRE is a complete, cloud-based hiring software system designed specifically to help companies increase efficiency, retention, compliance and customer satisfaction. HIRE automates and connects recruiting, applicant tracking, employment screening, and onboarding processes and paperwork across all locations, within one centralized, organized system. Our easy-to-use system drives fully-integrated screening and onboarding features, including role-specific assessment tests; background checks and drug screening; tax credit screening and processing; electronic I-9 verification; E-Verify; custom application and onboarding steps; and more.
Has featurePeopleMatter LEARN is an all-in-one online learning management system that allows companies to create, assign and track custom employee training programs. With the flexibility to upload unlimited company content or access a library of pre-loaded, industry-specific courses, LEARN provides targeted new-hire and ongoing training. Mobile-optimized training management tools make learning more convenient, engaging and efficient for today's workforce - helping drive employee retention, customer satisfaction and profitability.
Has featurePeopleMatter SCHEDULE is a powerful, automated employee scheduling system that helps increase labor cost savings, customer satisfaction, visibility and revenue. Our easy-to-use tools ensure managers optimize profits, balance labor-law and Affordable Care Act compliance on each shift. Free, mobile-optimized communication tools provide greater scheduling convenience, accessibility and efficiency for both employees and managers.
Has featurePeopleMatter PERFORM is a performance management system designed to ensure managers are able to evaluate and drive performance through frequent, meaningful feedback. Features like custom development plans and succession dashboards allow leaders to see top and bottom performers and what skills they need to move up; clear goals and feedback increase employee engagement and retention. Real-time dashboards and scorecards let you quickly analyze your entire team and identify who’s the best fit for specific positions.
Has featurePeopleMatter's workforce management software offers an extensive set of standard platform features for business and employee management that enable cross-location and company wide communication, visibility and analytics. These standard features are provided at no extra cost and with unlimited usage - including a mobile job application; communication tools, including SMS text, email and our free mobile app for Apple and Android; Talent Analytics to help you understand where your highest quality and highest quantity of applicants are coming from within each job board channel; Custom Careers webpage, complete with one-click apply, and branding to match your company culture; configurable settings throughout the system, including roles and rights, branding and custom steps/questions; and more.

Snag Screenshots

Snag Integrations

Paylocity, ADP, Paychex, NCR (Aloha), Ultimate Software, PDI, WorkDay, SAP, Lawson

Snag Competitors


Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Required

PeopleMatter is priced per location per month. The pricing is consistent for predictable budgeting and planning – as customers add additional locations, fees increase.

Snag Customer Size Distribution

Small Businesses (1-50 employees)
Mid-Size Companies (51-500 employees)
Enterprises (> 500 employees)

Snag Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

Snag Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Mobile Web
Supported Countries:USA
Supported Languages: English, Spanish, French (onboarding only)