Skip to main content
TrustRadius
Snagit

Snagit

Overview

What is Snagit?

Snagit is screen capture and recording software from TechSmith, that lets users capture the screen and camera, add additional context, and share images, GIFs, or videos across preferred platforms.

Read more
Recent Reviews

TrustRadius Insights

SnagIt is a versatile software that is extensively used across organizations for capturing, annotating, marking up, and sharing various …
Continue reading

Capture Your Ideas!

9 out of 10
April 14, 2023
As a technical writer, my tasks usually involve recording short tutorial videos, taking screenshots of user software, and creating simple …
Continue reading

Awesome Product

10 out of 10
June 28, 2021
Incentivized
Snag is a great tool. I use it extensively for capturing screens and videos. For quick training documents, there is nothing better. For …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Education

$37.99

Cloud
one-time fee per user

Government & Nonprofit

$53.99

Cloud
one-time fee per user

Perpetual License

$62.99

Cloud
one-time fee per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.techsmith.com/snagit…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $62.99 one-time fee per user
Return to navigation

Product Demos

SNAGIT TUTORIAL 2019: Deep Dive Into How To Use Snagit 2019

YouTube

Snagit Video Capture Demo

YouTube

SnagIt Preset - Save time by replacing All in one with Image Only.

YouTube

Snagit Alternative

YouTube

Record Your iPhone Screen With Snagit!

YouTube

How to Use Snagit to Record a Quick Screen Share Video

YouTube
Return to navigation

Product Details

What is Snagit?

TechSmith Snagit is a screen capture and recording tool that makes it easier to collect and share information. With editing features and access to a library of templates, users can transform simple captures into professional-quality images, GIFs, and videos.


Information Sharing

Snagit can quickly capture a screen and camera at the same time and instantly share video anywhere. Users can give status updates, deliver feedback, or demonstrate a process without a meeting, call, or long email.

Bringing ideas to life

Snagit's editing tools can be used to add context to a screen capture, as well as redact sensitive information, rearrange objects, and draw on the screen while recording a video.

Working and sharing from anywhere

Snagit's cloud library helps keep captures organized and accessible from multiple devices. Images, videos, and GIFs can be shared via the apps already in use every day.

New in Snagit 2024:

New, modern themes and stamps to elevate screenshots.

Improved scrolling capture to save time by capturing content beyond a screen.

Easier to follow screen recordings with highlighting using the cursor, and animating clicks.

Personalized, in-product guidance on new features and functionality to get started more quickly.

Snagit Video

TechSmith makes two screen recorder products, but which one suits the use case - Snagit or Camtasia - depends heavily on whether the recordings are used to create pictures or videos. This video helps to decide which screen recorder is the correct one for the use case.

Snagit Competitors

Snagit Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Snagit is screen capture and recording software from TechSmith, that lets users capture the screen and camera, add additional context, and share images, GIFs, or videos across preferred platforms.

Snagit starts at $62.99.

Loom and Zight are common alternatives for Snagit.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of Snagit are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(443)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SnagIt is a versatile software that is extensively used across organizations for capturing, annotating, marking up, and sharing various types of content. Users in the IT department rely on SnagIt to create user documentation and to document error messages during software deployments. The built-in capture profiles allow for easy capturing of scrolling windows, resulting in a single image of the entire error message. Additionally, SnagIt's video mode is used by the IT department and business development department alike. The former uses it to create how-to process videos for user training and to document sequences of events for software vendor support departments, while the latter utilizes the web page capture feature to communicate issues and overall performance to developers during the implementation of a new company website.

SnagIt also proves valuable for consultants and individuals seeking effective communication tools. A consultant finds it easier to communicate with others using SnagIt's screen capture feature, allowing for highlighting, trimming, editing, merging, adding text, and blurring personal or irrelevant data. Individuals across departments use SnagIt to expand workspace or keep track of tasks by taking quick screenshots and share them by marking them up with preset keystrokes. Moreover, SnagIt is widely used for producing explainer and training videos, saving time and reducing the need for meetings. In fact, it has replaced several tools for image capture, enabling quick and efficient work including video capture, markup, text addition, and editing.

The technical writing team benefits from SnagIt's capabilities as well. They use it extensively to format images and gifs for documentation, ensuring consistency across a dozen writers. Furthermore, SnagIt comes in handy for capturing snapshots of software both for training manuals and diagnosing technical issues through snapshots of end-users' screens via remote sessions. It is also employed by select individuals to grab screen data, provide comments to screen captures, and create training content.

Several departments find value in utilizing SnagIt to document work instructions and process instructions, capturing real-time data and inserting step-by-step instructions. The training department leverages the software for capturing images for PowerPoint presentations, including screenshots from databases and websites. SnagIt is widely used to capture screenshots for tutorials and troubleshooting system issues, providing delayed still captures with ease. It plays a crucial role in creating end-user help content, sales and support job aids, and various guides as it ensures consistent screenshots and provides easy-to-use image manipulation tools.

Beyond documentation purposes, SnagIt is frequently utilized for capturing and modifying images for blog posts and e-Learning development projects. It is exclusively used for capturing high-quality screenshots for courses, lab guides, student guides, instructor guides, and how-to documentation. SnagIt is also an ideal tool for creating images for internal websites, documenting errors, and providing powerful tools for image creation and manipulation.

The software is not limited to specific departments or roles within an organization. It is widely implemented throughout organizations, enabling easy reporting, content creation, and collaboration. Users in various departments such as HR, learning and development teams, sales, support, product management, IT, technical writing, consulting, and more find value in utilizing SnagIt for their specific needs. The software offers prebuilt tools, shapes, and shortcut keys that enhance usability and save time.

With SnagIt's extensive editing capabilities and capture delay feature, users can easily create interactive content by highlighting steps in screenshots and recording team sessions. It simplifies the process of creating whitepapers, workpapers, demo videos, instructional videos, and capturing errors or functionality issues during testing. Users appreciate the outstanding image and video quality of SnagIt while enjoying the simplicity of its user-friendly interface.

SnagIt's versatility shines through its ability to capture content for reports, support issues, marketing tasks, training purposes, technical documentation, presentations, tutorials, mockups, customer support tutorials, and much more. Users can easily mark up screenshots with annotations like highlights, arrows, text additions or ovals to provide a professional touch to their visuals.

SnagIt has become a standard screen capture software across organizations due to its simple yet efficient capture and editing capabilities. Whether it's capturing screenshots as evidence of software validation work or creating graphics for eLearning materials or customer support materials - SnagIt proves invaluable in enhancing communication clarity and providing visual aids to explain scenarios or situations.

Affordable Pricing: Many users have praised the affordable pricing of the product, stating that it offers great value for the price. Several reviewers have mentioned that they were pleasantly surprised by how budget-friendly the product is while still delivering good quality.

User-Friendly Interface: Numerous customers have commended the user-friendly interface of the product. They appreciate how intuitive and easy it is to navigate through different features and functionalities. Some users have specifically mentioned that even those with limited technical knowledge can easily understand and use the interface without any difficulties.

Reliable Performance: A significant number of reviewers have highlighted the reliable performance of the product. Users have expressed satisfaction with its stability, noting that it consistently delivers consistent results without frequent glitches or errors. Some customers have also mentioned that they rely on this product for their day-to-day tasks due to its dependable performance.

Confusing User Interface: Some users have found the user interface of Snagit to be perplexing and challenging to navigate. They have expressed difficulties in tasks like capturing menus with multiple levels and scrolling web page capture.

Limited Editing Functionality: The editing function of Snagit is considered less user-friendly, with certain options being difficult to locate. Users have mentioned struggling to find specific features and have suggested improvements for a more intuitive editing experience.

Unreliable Video Capture: Users have reported issues with the video capture feature of Snagit, stating that it has been unreliable. Problems include getting stuck on saving files and the inability to record video within an RDP session.

Users have made several common recommendations for Snagit based on their experiences. Firstly, many users suggest trying Snagit to see if its capabilities are useful, particularly in terms of creating and editing images. This recommendation highlights the tool's versatility and value for users. Additionally, some users highly recommend Snagit for capturing and inserting media into presentations, considering it a tremendous tool for work, communication, and task documentation. This endorsement emphasizes Snagit's ability to enhance productivity and collaboration in various professional settings. Lastly, some users advise considering using Snagit in conjunction with Camtasia, another powerful video and presentation tool. This recommendation highlights the compatibility and potential synergy between these two products. Overall, these recommendations reflect the positive user experiences and high value that Snagit offers as a screen capture solution.

Attribute Ratings

Reviews

(1-14 of 14)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I never had to reach out to Snagit. There was only once that I actually reached out to support for assistance. They did take some time to respond but nothing out of reason. They were unable to solve that one issue but it was an advanced issue that could only be resolved by a re-image of a machine.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I’ve had a handful of times in the past few years where I’ve had to reach out to Snagit with questions. And, every time, they’ve been helpful. They are quick to respond and are always professional and pleasant. I’ve had a question about purchasing both the product and the maintenance packages, and they are still knowledgeable and patient with my queries.
December 07, 2019

Snagit Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have not had a need to use support, but when looking within the online help it seemed straightforward and detailed.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Techsmith is great when responding to questions or where to find tutorials if you need help. If you lose your key or have issues with the software they are quick with helping you, I have never had an issue with TechSmith providing help with any of their software or just answering simple questions, they are always there to help.
Cindy Lalowski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I've actually never had to contact support as the tool is easy to use. One aspect is that they upgrade and send email notifications of the upgrades. They don't charge extra for upgrades and their enhancements fall in line with the way we use the tool. We haven't had to submit any upgrade requests as the tool already does what we need it to do.
Return to navigation