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SnapComms

SnapComms

Overview

What is SnapComms?

SnapComms is a provider of internal communication software, used by 2.5 million employees in 75 countries worldwide. Designed with all workplaces in mind, the software bypasses email to inform and engage employees. Dynamic, visual tools aim to get improved message…

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Pricing

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What is SnapComms?

SnapComms is a provider of internal communication software, used by 2.5 million employees in 75 countries worldwide. Designed with all workplaces in mind, the software bypasses email to inform and engage employees. Dynamic, visual tools aim to get improved message readership over desktop,…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.snapcomms.com/trial…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is SnapComms?

SnapComms is a provider of internal communication software, used by 2.5 million employees in 75 countries worldwide. Designed with all workplaces in mind, the software bypasses email to inform and engage employees. Dynamic, visual tools aim to get improved message readership over desktop, digital display, and mobile, whether staff are working from home or the workplace. Customizable features are designed to ensure staff see messages at the right time, every time.

The SnapComms platform includes a range of channels that can be combined for every internal communication need – from urgent notifications to awareness and behavioral change. The vendor states they aim to help users inform and engage employees through high-impact alerts and tickers, passive yet powerful screensavers and wallpapers, and interactive surveys and quizzes. SnapComms helps internal communications professionals like you get employee attention.

SnapComms offers alternative ways to inform and engage employees, alleviating email-overload, and cutting through workplace noise. The platform aims to ensure users' priority messages are never missed, culture and awareness campaigns are successful, and employee engagement is lifted.

Pricing starts from 100+ employees.

SnapComms is an Everbridge Company.

SnapComms Screenshots

Screenshot of Employee Mobile AppScreenshot of Newsletter productScreenshot of SnapComms Content ManagerScreenshot of Lockscreen ProductScreenshot of Screensa

SnapComms Video

SnapComms is an award-winning provider of internal communication software, used by 2.5 million employees in 75 countries worldwide. Designed with all workplaces in mind, our software bypasses email to inform and engage every employee. Dynamic, visual tools get 100% message rea...
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SnapComms Competitors

SnapComms Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesGlobal
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Reviews From Top Reviewers

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Snapcomms is a versatile communication tool that has proven to be highly valuable in various use cases. Users and customers have praised the software for streamlining communication and improving message delivery to end-users, reducing reliance on email and word of mouth. It has become a preferred method for internal communication, ensuring messages are seen and attended to by the entire office. Snapcomms enables the creation of non-Azure AD groups and integration with Azure AD groups, eliminating the need for manual creation in both platforms. This feature has been particularly welcomed by users, as it saves time and ensures efficient and widespread communication. The software allows for quick and seamless notification to all employees during outages or other critical events, fostering a strong relationship between employers and employees.

Snapcomms is known for its effectiveness in addressing communication challenges in growing companies. Screensavers are utilized to reinforce previous training and updates, effectively addressing change management challenges. Additionally, urgent alerts and themed screensavers provide essential reminders to staff in various areas, improving communication and coordination within the company. The software has also proven invaluable for businesses serving the public, providing immediate on-screen updates to staff and enhancing customer service. Overall, Snapcomms significantly improves email read rates, reaches employees who may not check other communication platforms, and ensures timely information delivery across different projects and initiatives.

Users have found Snapcomms easy to use and fast to deploy, with excellent customer service resolving any issues promptly. It has become an integral part of organizations' overall communication capabilities, allowing for updates, quizzes, event RSVPs, and sharing videos, animations, and surveys. By cutting through traditional views on internal communications, Snapcomms generates positive conversations within businesses while emphasizing company culture without being invasive in employees' workflow. The software tackles the problem of users not reading communications quickly enough to avoid problems or IT incidents. With its ability to bypass email traffic and deliver messages directly to employees, Snapcomms ensures important messages are not lost and reaches mass messages to employees across multiple states. It provides standardized communications, offers a quick and efficient way to gather feedback from remote staff or users, and enables fast and efficient communication between headquarters and retail locations.

Users of Snapcomms have provided several recommendations based on their experiences with the communication platform. The three most common recommendations are as follows:

  1. Users recommend Snapcomms for its easy-to-use Portal UI, which allows them to quickly create and send notifications. This feature simplifies the process of communicating important information to their employees or team members.

  2. Users highly recommend Snapcomms for managing alerts to hundreds of PCs remotely. It is particularly useful for businesses that need to communicate urgent messages or updates across multiple devices without any hassle.

  3. Many users suggest purchasing the package that includes survey tools along with Snapcomms. This combination enables businesses to gather valuable insights and feedback from their employees, facilitating better communication and engagement within the organization.

These recommendations highlight Snapcomms' user-friendly interface, remote management capabilities, and the added value of integrated survey tools. Users find Snapcomms to be a simple yet effective tool that provides great value for enhancing staff communications and engagement. Additionally, users praise Snapcomms for its professionalism, support, and superiority over other similar organizations in terms of functionality and features. To make the most of this platform, administrators are advised to learn the application thoroughly, while content contributors are encouraged to share information regularly for maximum impact.

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Very positive after three years of SnapComms use

Rating: 8 out of 10
May 18, 2022
Vetted Review
Verified User
SnapComms
3 years of experience
We use SnapComms to enable fast and efficient communications between our HQ and our retail estate. It is being used across multiple departments to send out urgent communications and also to keep team members informed of various company activities and events. It is very easy to target specific groups or users or even machines for accurate and simple communication. The template system means that you do not need to create your announcements, tickers, etc. each time; rather, you can simply select a past template and update the wording. This also means that the communications are standardized, which in turn means staff will know what it is about or what the urgency of that communication is. It is also a great way to quickly and efficiently get feedback from your remote staff or users via the questionnaire templates. Once responded to, you will have access to detailed statistics on the level of response and its content.
  • Clear and direct messaging
  • Groups and targets users
  • Small footprint on PCs
Cons
  • Auto update of the client silently
  • Better data capture for statistics
  • One-time licensing
If you need to communicate urgent or timely messages to a specific group is users or computers, then SnapComms is ideal. It is perhaps not so useful to use it as a training delivery tool, but you can use it to send out newsletters or messages that contain a link to a training source.
  • Positive reduction of phone contacts with Retail estate
  • Positive view on target audience
  • Positive improvement via the statistics provided by the tool
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