Social Studio Reviews

45 Ratings
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Score 6.5 out of 100

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Nicole Swanson | TrustRadius Reviewer
May 26, 2015

A seamless solution for busy social media managers

Score 10 out of 10
Vetted Review
Verified User
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Support Rating

9
I am able to contact support directly via email rather than through an account manager. I get a support auto response immediately with a case number. I usually get an initial response from a support person via email within a 24 hour period and then if it's not resolved quickly I get further phone of email support until the matter resolved. I always get an email asking if I am happy with the resolution before the case is closed.
Read Nicole Swanson's full review

Feature Scorecard Summary

Boolean keyword searches (9)
6.9
Filtering out noise/spam (10)
7.0
Sentiment analysis (8)
9.8
Broad channel coverage (11)
9.8
Content planning and scheduling (11)
9.9
Audience targeting (10)
7.9
Content optimization (9)
7.9
Workflow management (11)
8.0
Automated routing and prioritization (10)
9.7
Customer interaction histories (9)
9.8
Bulk actions (9)
3.2
Lead generation (8)
5.1
Content marketing (9)
5.1
Paid media management (7)
6.0
Campaigns and promotions (9)
6.0
Twitter (11)
8.9
Facebook (11)
9.8
LinkedIn (9)
9.9
Google+ (7)
6.8
Instagram (7)
7.8
Pinterest (4)
6.5
YouTube (7)
6.7
Campaign success analytics (10)
8.7
Real-time tracking (9)
6.9
Competitor analysis (7)
9.6
Role-based user permissions & privileges (9)
9.0
Mobile access (10)
9.7

About Social Studio

Social Studio is a social media management plaform built around features such as social media monitoring and listening, content scheduling and publishing, collaboration, and analytics.

Social Studio Technical Details

Operating Systems: Unspecified
Mobile Application:No