Social Studio Reviews

51 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.3 out of 100

Do you work for this company? Learn how we help vendors

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Filtered By:

Reviews (1-2 of 2)

Companies can't remove reviews or game the system. Here's why.
May 26, 2015
Nicole Swanson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Support Rating

9
I am able to contact support directly via email rather than through an account manager. I get a support auto response immediately with a case number. I usually get an initial response from a support person via email within a 24 hour period and then if it's not resolved quickly I get further phone of email support until the matter resolved. I always get an email asking if I am happy with the resolution before the case is closed.
Read Nicole Swanson's full review

Feature Scorecard Summary

Boolean keyword searches (10)
7.9
Filtering out noise/spam (11)
7.9
Sentiment analysis (9)
8.2
Broad channel coverage (12)
8.2
Content planning and scheduling (12)
10.0
Audience targeting (11)
9.8
Content optimization (10)
8.0
Workflow management (12)
9.8
Automated routing and prioritization (11)
10.0
Customer interaction histories (10)
8.2
Bulk actions (10)
7.5
Lead generation (9)
5.0
Content marketing (10)
5.0
Paid media management (8)
5.1
Campaigns and promotions (10)
6.9
Twitter (12)
8.1
Facebook (12)
8.2
LinkedIn (10)
8.2
Google+ (7)
6.8
Instagram (8)
5.3
Pinterest (4)
6.5
YouTube (8)
8.0
Campaign success analytics (11)
9.9
Real-time tracking (10)
9.7
Competitor analysis (8)
7.3
Role-based user permissions & privileges (10)
8.1
Mobile access (11)
10.0

What is Social Studio?

Social Studio is a social media management plaform built around features such as social media monitoring and listening, content scheduling and publishing, collaboration, and analytics.

Social Studio Video

Social Studio - Overview

Social Studio Technical Details

Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Social Studio?

Social Studio is a social media management plaform built around features such as social media monitoring and listening, content scheduling and publishing, collaboration, and analytics.

What is Social Studio's best feature?

Reviewers rate Content planning and scheduling and Automated routing and prioritization and Mobile access highest, with a score of 10.

Who uses Social Studio?

The most common users of Social Studio are from Enterprises and the Marketing & Advertising industry.