Webex Events took a novice to a pro with ease!
We made the decision to pivot to a fully virtual conference platform. Webex Events made this a seamless and easy transition. The use of …
Overview
What is Webex Events (formerly Socio)?
Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.
Recent Reviews
How Webex Events (formerly Socio) Differs From Its Competitors
Awards
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Popular Features
- Mobile Application (10)8.787%
- Dashboard / Report / Visualization Interactivity on Mobile (10)8.585%
- Responsive Design for Web Access (10)8.585%
- Audience engagement (9)8.080%
Reviewer Pros & Cons
Pricing
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What is Webex Events (formerly Socio)?
Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://pricing.webex.com/us/en/hybrid…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
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Product Details
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- FAQs
What is Webex Events (formerly Socio)?
Webex Events (formerly Socio) is an end-to-end event management platform powering immersive, intuitive, and inclusive virtual, hybrid, and in-person events. It includes multiple event apps, registration, check-in and badge printing, lead retrieval, and live streaming technology. Webex Events is designed to blend flexibility with ease of use so organizers can host engaging events that support their goals, no matter the type of event or organization.
Webex Events (formerly Socio) Features
Virtual Event Features
- Supported: Registration, RSVP, and ticketing
- Supported: Livestreaming
- Supported: Audience engagement
- Supported: Event recording
- Supported: Virtual booths
- Supported: Networking
- Supported: Event analytics
Online Events Collaboration Features
- Supported: Live chat
- Supported: Audience polling
- Supported: Q&A
- Supported: Meeting space storage
- Supported: Handouts
Online Events Marketing Features
- Supported: Branding options
- Supported: Attendee list export
Online Events Security Features
- Supported: User authentication
- Supported: Participant roles & permissions
- Supported: Participant list
- Supported: Confidential attendee list
- Supported: Secure file sharing
Online Meetings / Events Features
- Supported: Scheduling
- Supported: Record meetings / events
- Supported: Media
- Supported: Event registration
Mobile Capabilities Features
- Supported: Responsive Design for Web Access
- Supported: Mobile Application
- Supported: Dashboard / Report / Visualization Interactivity on Mobile
Additional Features
- Supported: Sponsor Booths
- Supported: Registration
- Supported: Mobile Check-In
- Supported: On-Site tickets & registration
- Supported: Floor plans/maps
- Supported: Social media integrations & promotion
- Supported: Event agendas & schedules
- Supported: Attendee networking & surveys
- Supported: Reporting & dashboards
- Supported: Lead generation & retrieval
- Supported: Email customization
- Supported: Meeting Scheduling
- Supported: Prospect Intelligence
- Supported: Business Card Scanner
- Supported: Web portal
- Supported: Mobile app
- Supported: Gamification
- Supported: Downloadable reports
- Supported: Event Studio
- Supported: Simulive
- Supported: Live-streaming
Webex Events (formerly Socio) Screenshots
Webex Events (formerly Socio) Videos
Webex Events (formerly Socio) - Overview
Webex Events (formerly Socio) Integrations
Webex Events (formerly Socio) Competitors
Webex Events (formerly Socio) Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
| Supported Languages | English, French (Français), Spanish (Español), Turkish (Türkçe), German (Deutsch), Greek (ελληνικά), Korean (한국어), Dutch (Nederlands), Portuguese (Português), Russian (русский), Swedish (Svenska), Simplified Chinese (中文), Italian (Italiano), Chinese Traditional (漢語), Czech (Čeština), Hindi (हिन्दी), Hungarian (Magyar), Polish (Polski), Serbian Latin (Srpski), Thai, Vietnamese |
Webex Events (formerly Socio) Downloadables
Frequently Asked Questions
Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.
RingCentral Events, Bizzabo, and Cvent Event Management are common alternatives for Webex Events (formerly Socio).
Reviewers rate Attendee list export highest, with a score of 8.9.
The most common users of Webex Events (formerly Socio) are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(95)Attribute Ratings
Reviews
(1-25 of 60)Companies can't remove reviews or game the system. Here's why
March 21, 2024
Webex Events took a novice to a pro with ease!
- Customer service
- Intuitive design
- Polished finished product
- Ease of use for user
- Video production studio
- Livestreaming
- Attendee networking and organization
- Communication
- Ticketing
- Customization
- Price - to add more users/headcount
- Badge printing service - too expensive and also using an outside supplier
March 21, 2024
Elevate Your Virtual Events!
- Webinar Display Templates
- Managing Profiles
- Uploading / Updating App Content
- Error Check System
- Larger breakout rooms in training spaces
- Webinar chat delay for hosts
- Clearly communicates notifications
- Shows a clean and easy to read schedule
- Easy for users to understand and use
- Keeps things interactive and fun
- Switching out from different communities is always confusing for our users
- Push real-time notifications to conference attendees.
- Customizable agendas that are easy to create and revise.
- Provide space to advertise sessions and promote vendors.
- The dedicated support team was just a video call away or even faster with live chat.
- Upgraded check-in systems allows for QR code, improving registration process
- Customizable fields to get everyone registered from the app
- Allow multiple emails on registrants accounts
- Ensure Android works as seamlessly as iOS
- Customer service and attention are the best that I have seen. We have use 4-5 different event app systems over the past decade and no one came close to socio in terms of both meeting our needs and responding to questions and issues. (addendum - while I am always worried when a smaller company gets bought by a bigger one - in the few years since Webex took it over, there has been no drop in customer service.)
- The product itself is flexible but fairly easy to use. We have a fairly complex event (120+ sessions over three days with hundreds of speakers) and not only did it handle it - but it looked good.
- Socio continually adds improvements to the product that really do make it better. They provide ample information on how to use each new feature as well.
- Many of the changes to the product I know came from direct requests made by our organization.
- For an organization like out with so many sessions, speakers, and sponsors, but only a few staff members, it would be nice if there was a level of access to the back end content that we could give to the speakers and sponsors for example so they could upload their own information or make needed changes. (ADDENDUM - They have addressed this situation and we are excited to try out the new capabilities this year)
- Within the Virtual Studio - currently there is not an easy way for presenters to interact with chat or to handle Q&A.
January 11, 2024
Boost business engagement with events on the go!
- I like to add to calendar feature.
- It has many benefits like landing page creation and email marketing feature to target desired audience.
- Tracking of real time tracking of sales and revenue.
- It should automatically show the events on the home screen which can be relevant to me. It will make me more engaged with the app.
September 13, 2023
Lead Retrieval and Event organizing made simple with Webex Events
- The lead retrieval option is very well thought out
- Creating and tracking sessions is very much straightforward
- Creating attendee groups is very simple
- The in-app attendee engagement options like Q&A sessions, live polls, etc. are very good
- Last minute attendee addition could be made more simple
- Inclusion of knowledge base documents could be much more helpful
- The virtual exhibition portion is little bit complex and can be made a lot simpler
September 13, 2023
Webex Events Review
- Badge printing
- Registration
- Event management via the app
- My organization and I are new to Webex Events
- At this time, there is nothing to dislike
- and nothing that is difficult to use
May 22, 2023
WebEx Events is a great Event App
- WebEx Events is a very good experience for the user. It is intuitive and we rarely get onsite questions from attendees about where to find something in the app.
- WebEx Events is also easy to use on the administrative side. Data loading has always been straightforward and seamless.
- Networking is very important at our events, our attendees use WebEx Events as a tool to save contacts of those they meet and may want to follow-up with at a later date.
- We have not yet been able to use the WebEx Events registration tool because our attendees sign up for breakout sessions prior to our event. We would like to see this capability added to the registration so that we would not have to import attendees from another system.
- Sometimes it takes me a few tries to find the features I want to edit on the administrative side, there could be some improvements to navigation on the back-end.
May 03, 2023
Great asset for our company
- Notification option that is not intrusive but clearly visible
- Videocall quality is always great
- Easy reprogramming of events from calendar
- Sometimes I feel like it uses too many resources and makes my computer go slower
- Chats of the webinar dissappear by default, but sometimes important info is shared and could be nice to have the option to save it
- The quality of the video gets chosen by webex by default, sometimes maybe it would be nice to get the option to fix manually what's the minimum quality you want. Just to not talk with pixels
January 20, 2023
Giving me time back
- Their customer service is fantastic. Easy to contact & easy to communicate with
- Easy to track sales, Net and Gross.
- Processing refunds or doing name changes is easy.
- I wish Webex had more video walk throughs on their help section
December 12, 2022
A great platform for virtual events.
- Easy to use way to hold virtual events
- Simple to setup and customize
- Awesome customer support
- More customizable design features
- Video hosting capabilities that connect to ALL the features
- Allow more people to be live presenters as well as more people in video rooms
December 01, 2022
Great software for in person, virtual and Hybrid conferences
- Great Track/Meeting Layout
- Easy for users to find things
- On the back end it is very easy to set up
- Billing (to have invoices or payments all in one place to pay for the software would be awesome)
- Chat room for attendees that we can create by subject
- Metrics are improving but could be slightly better
October 07, 2022
An absolute must! Our clients rave about using the event app
- Excellent customer service
- Easy to use back end interface
- Simple and clean design that makes it user friendly for clients as well
- Webex Events has been fantastic for everything we need
October 07, 2022
Positive engagement with Webex events.
- Large scale video meetings.
- Easy connection and configuration.
- Reliable and solid connections.
- Easier to use configuration.
- More interaction options.
- More host options.
August 29, 2022
Fall in love with import in bulk!
- Import in bulk informations
- Links between all the informations available
- App
- Easier to install a link between a POP (point of purchase) for hybrid event and app
- Download pictures or visuals directly instead of a link when import in bulk
- Lower price per user for non-profit
July 30, 2022
Webex Events is the best event software I have used.
- Their customer support is fantastic. I can always get a quick answer through their chat function, and everyone I have spoken to has been great.
- The attendee-facing event app and website are really easy to use. Our team has to do very little troubleshooting with customers.
- The streaming function with Restream is fantastic. We can set up professional-looking sessions with banners, videos, music, title slides, etc. without hiring a third party to manage because they made it so easy.
- I wish session recordings was managed differently. You should be able to have a list of all the sessions and be able to download recordings from one place.
- It would be nice to be able to customize the look of the desktop event site more.
July 28, 2022
Great & Reliable!
- Communication
- Customer Service
- Easy to use!
- Chat functions within the spaces.
June 01, 2022
Great product that's comprehensive and easy to use
Score 10 out of 10
Vetted Review
Verified User
- Event Management
- Attendee Engagement
- Engagement Reporting & Analytics
- Registration Management
- Backend navigation
June 01, 2022
My best video conferencing product
- Connection with remote teams.
- Engaging audiences from anywhere.
- Sharing ideas with colleagues through online discussions.
- I have not experienced any area that requires changes.
- The modern features performs best.
May 14, 2022
Easy to use event platform
- It has quite a few optional and customizable features that can be utilized.
- It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
- It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
- There are some features we did not want to use that we were not able to remove from taking space on the front page of the user apps.
- During our first time using the platform there were some issues on their back end with the number of users we had joining our event. They owned the problem and we were compensated. Their back end has greatly improved since then and we used them the following year with no issues.
- When using the most restrictive setting for user access, we did have some users have difficulty logging in. This was mostly user error, but there were some cases where it did not seem to be.
May 13, 2022
10/10
- Accessibility
- Customization
- Live Streaming
- Event Game (gamification)
- Presentating project guidelines to my colleagues.
- Bringing my audience together via virtual connection.
- Calling and video chatting with customers and workmates.
- Every feature has the right tools.
- I have not discovered any new feature that can be added.
May 05, 2022
My review on WebEx events
- Streaming
- Event organizing
- Messaging
- Events
- Meetings and conference
- Customer chatting