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Sogolytics

Sogolytics
Formerly SoGoSurvey

Overview

What is Sogolytics?

Sogolytics (formerly SoGoSurvey) is an online survey software solution that helps users create surveys quickly. The free package includes basic features for building surveys and the paid package includes advanced features.

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Recent Reviews

TrustRadius Insights

Users have found SoGoSurvey to be a versatile tool that meets their diverse survey needs. Whether it's conducting simple questionnaires or …
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Review

7 out of 10
April 13, 2023
Incentivized
I am currently using the program to collect data for my research. I plan to collate this data and collate it using external software.
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Go for it

10 out of 10
March 21, 2023
SoGoSurvey is being used by a small private high school. It is used to collect and report customer satisfaction data from students, …
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So Satisfied with SoGo!

10 out of 10
December 15, 2020
STCU uses the SoGoSurvey tool for employee pulse surveys, exit surveys, talent acquisition surveys, new hire surveys, leader/manager …
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SoGoSurvey is SO Good!

8 out of 10
December 03, 2020
Incentivized
SoGo is being used to solicit information from our clients both key-buyers and members (general program users). From the data and …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Sogolytics?

Sogolytics (formerly SoGoSurvey) is an online survey software solution that helps users create surveys quickly. The free package includes basic features for building surveys and the paid package includes advanced features.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.sogosurvey.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Sogolytics Demo: Individual Accounts

YouTube

Testimonial – Martin Kelly – SoGoSurvey (now Sogolytics)

YouTube

SogoCX Demo in (About!) 5 Minutes | Sogolytics

YouTube
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Product Details

What is Sogolytics?

Sogolytics (formerly SoGoSurvey) offers an experience management platform developed to fuel business growth by providing real-time, actionable insights for a range of organizations across industries.

SoGoCX is a comprehensive system for enhancing every aspect of an organization's customer experience. This means: improving conversion rates, streamlining all data management, and understanding customers to drive return on investment. With SoGoCX, organizations leverage touch points to measure key metrics such as Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES).

SoGoEX helps organizations gather, analyze, and leverage data to transform the employee experience. The software was designed to allow HR and company leadership to drive organizational change through employee engagement, an exchange of ideas, and providing a secure space for honest feedback.

From designing and distributing a questionnaire to analysis and recommendations, the Sogolytics platform automates data collection and analysis. The solution boasts a strong reporting engine, strong data security, and 24/7 customer support.

Sogolytics Features

  • Supported: Branding
  • Supported: Participation Tracking
  • Supported: Top-Tier Data Privacy and Security
  • Supported: Trend Analysis
  • Supported: Pre-population

Sogolytics Screenshots

Screenshot of Survey Design: Survey design with SoGoSurvey is quick, easy, and intuitive. To add comments or one of more than 25 question types, simply drag and drop from the left menu.Screenshot of Survey Distribution: SoGoSurvey provides multiple avenues for expanding survey outreach while maintaining the integrity of data. The most popular distribution options include email, web posting, and social media platforms.Screenshot of Reports: SoGoSurvey’s customers rave about the versatility of its reports and variety of data analysis options. Reports are easy to run and offer many customization features so you can crunch a few numbers quickly or prepare for a polished presentation.Screenshot of Surveys: The variety of options for survey design is expansive, including (clockwise, from upper right): themed templates, funky quiz options, inclusion of your organization’s logo (ipad display featured), and basic, professional designs.Screenshot of Customer Experience DashboardScreenshot of Customer Experience Survey BankScreenshot of Employee Engagement Designer Dashboard

Sogolytics Video

Welcome to SoGoSurvey!

Sogolytics Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationMobile Web
Supported LanguagesArabic, Chinese, Dutch, English, Finnish, French, German, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Malayalam, Modern Greek (1453-), Nepali, Norwegian, Persian, Polish, Portuguese, Russian, Serbian, Slovak, Spanish, Swedish, Tamil, Thai, Turkish, Urdu, Vietnamese
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Comparisons

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Reviews and Ratings

(36)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found SoGoSurvey to be a versatile tool that meets their diverse survey needs. Whether it's conducting simple questionnaires or multi-level feedback forms, the software provides a simple and feature-rich solution. Users appreciate the ability to produce surveys in different formats, such as targeted mailshots or embedded in websites, which enhances accessibility for participants. By using SoGoSurvey, users can easily capture information from website visitors and run conferences seamlessly. The constant updates and addition of new features to the system, along with the excellent support provided by the SoGoSurvey team, have been highly valued by users. The tool is widely utilized for various purposes like gathering client feedback, improving services, and analyzing market research data. With its user-friendly interface and absence of subscription fees, SoGoSurvey stands out as a convenient choice for reaching multiple clients across different locations. The software has demonstrated its effectiveness in conducting employee and customer surveys, collecting feedback on products and services, and measuring the impact of marketing campaigns. Additionally, SoGoSurvey is frequently used in educational settings for teacher evaluations, course assessments, and school climate surveys. Its flexibility allows users to tailor assessments to specific programs and collect relevant data efficiently. Furthermore, non-profit organizations employ SoGoSurvey to engage alumni, gather event feedback, and conduct research projects. Overall, SoGoSurvey proves to be an invaluable asset for various industries seeking comprehensive data collection and analysis solutions. The platform's ease of use, instant report generation, and branding options have garnered positive reviews from users across different domains.

Intuitive User Interface: Users have found the user interface of SoGoSurvey to be very intuitive, making it easy for them to design and edit surveys. Many reviewers mentioned that they were able to navigate the software effortlessly, even without prior experience in survey creation.

Ready-to-Use Survey Templates: The availability of a library of ready-to-use survey templates was highly appreciated by users, as it saved them time and effort in survey creation. Several reviewers mentioned that they were able to quickly get started with their surveys by choosing a template that suited their needs.

Variety of Question Types: The variety of question types offered by SoGoSurvey was praised by users, as it allowed them to keep their surveys interesting and engaging for participants. Many reviewers stated that the wide range of question options provided them with flexibility in designing their surveys.

Cons:

  1. Limited reporting options: Some users have mentioned that they found the reporting options in SoGoSurvey to be lacking and would like to see improvements in this area.
  2. Difficulty making changes to deployed surveys: Several reviewers have expressed frustration with the process of making changes to a survey after it has been deployed, stating that it is difficult and suggesting the need for a test period before final deployment.
  3. Lack of customization and limited functionality at basic levels: Multiple users have stated that they would like more opportunities for customizing responses for survey takers and more reporting options. They also suggest providing additional features at the basic levels of service.

Attribute Ratings

Reviews

(1-25 of 32)
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Score 9 out of 10
Vetted Review
Verified User
Our organization has been utilizing Sogolytics for our pre and post-test assessments, and it has proven to be an invaluable asset to our operations. This platform has seamlessly integrated into our workflow, offering a comprehensive solution for collecting and analyzing crucial data that we provide to our funders. One of the standout features of Sogolytics is its exceptional suitability for our pre and post-tests. The flexibility and adaptability of the platform have allowed us to tailor assessments to our specific programs, ensuring that we capture the most relevant and meaningful data. This has been instrumental in tracking the progress and impact of our initiatives. The ease of distribution and data collection provided by Sogolytics has been a game-changer. The intuitive interface makes it simple for our team to administer assessments to schools and students, streamlining the process and saving us valuable time and resources. This efficiency has been particularly crucial as we offer free programs to schools and students in need.
Andrew Amygdalos | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I like using Sogolytics because allows me to collect sensitive political data anonymously. It can be hard to find people to answer my surveys because of the nature of some of the questions. It also has many features that allow me to collect all sorts of data. I find the scale tool most helpful.
March 21, 2023

Go for it

Harold Becker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
SoGoSurvey is being used by a small private high school. It is used to collect and report customer satisfaction data from students, parents, and constituents. I also use it to collect information about individuals who volunteer and for other data collection.
Giovanni Telesca | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
After spending a lot of hours searching for a perfect tool for collecting data for my research I decided to use SoGoSurvey. I believe this platform to be very powerful, with many functions and options as well as an easy-to-use interface. When collecting data for research I believe it is very important to have a very user-friendly both for the researcher and for the user as you need to maximise the cognitive effort that participants dedicate to your research in the minimum amount of time.
Manaf Naqouri | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
market research and analysis is a very important step to collect preliminary data before defining any action plan and is very crucial in decision-making. SoGoSurvey is a very useful and intuitive platform to run, track and report different surveys in different languages. It is an indispensable tool, especially for big organizations that would like to get the gist of any concept, product, etc. from the public.
Score 10 out of 10
Vetted Review
Verified User
We find SoGoSurvey simple to use and full of features allowing us to do any kind of survey that we need to do whether a simple questionnaire or a multi-level feedback form. We continue to be impressed by the ability to produce our surveys in a variety of formats whether it be a targeted mailshot or embedding into our website along with other options. We currently supply our participants with a direct hyperlink to our various forms and questionnaires along with using the embedded feature for when we want to capture information from people visiting our website or for when we run a conference. We also really like the way the system is being constantly updated with new features and support is excellent with them replying to any emails we have sent them within the hour if not within minutes of being sent. Gives us great confidence in this platform! All in all SoGoSurvey is a vast, fleshed out and very efficient survey system that we highly recommend to anyone out there.


Score 10 out of 10
Vetted Review
Verified User
SoGoSurvey is being used to get in contact with our clients, to ascertain their needs and feedback on our products to improve our service. It is not used widely in our company, but our small team found it to be the most convenient, user-friendly service to use without a necessary subscription. We had to reach multiple clients in several locations to find out their needs, and so an online survey was by far the most effective way of doing so.
Sven Andersson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use SoGoSurvey yearly for our annual customer surveys. We were looking for an easy-to-use, adaptable, easy-to-interact-with survey tool to gather feedback from our customers. It's purely initiated and used by our marketing department, but we get insights and data from our customers to help us to continuously develop.
December 15, 2020

So Satisfied with SoGo!

Score 10 out of 10
Vetted Review
Verified User
STCU uses the SoGoSurvey tool for employee pulse surveys, exit surveys, talent acquisition surveys, new hire surveys, leader/manager feedback surveys and more. We were specifically looking for an easy to use, easy to interact with survey option to gather feedback from our employees. Initially, we were searching for something to create pulse surveys in follow up to the larger engagement survey we did earlier last year. Since implementing SoGo, we have found several more ways to utilize the tool. We have data at our fingertips that is engaging and easy to digest. Being able to export into multiple file types, including a PowerPoint saves me so much time!
Milo Smith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our non-profit alumni association/foundation engages alumni of the University of North Dakota. Our marketing and events staff are the primary users of SoGoSurvey. We use SoGoSurvey to gauge attendee opinion of events and we have created surveys to quiz readers of our alumni magazine to make improvements to the readability of the magazine.
December 03, 2020

SoGoSurvey is SO Good!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
SoGo is being used to solicit information from our clients both key-buyers and members (general program users). From the data and anecdotal info we receive, we disseminate crucial findings to all relevant departments. Of course, the overarching objective is for the data to inform process improvements and initiatives targeting client pain points. The business problems SoGo addresses, from my vantage point, is that our customer base is broad and large therefore its understandably difficult to get a pulse on general satisfaction, its difficult to get an understanding of what we do well and where we can improve. Namely because we don't have extensive channels of communications with our clients. That is, if a member/user wants to provide feedback, they must call in to our call center or provide the feedback to their administrator (in most cases their HR representatives). From there we are dependent on the 2nd hand communication. SoGo survey allows us direct access to members and key-buyers. Because of SoGo, our feedback loop is efficient, easy and really helps us improve the way we do business.
Amanda San Filippo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use SoGoSurvey for our market validation research, UX/ UI testing, and customer feedback. It enables us to create, distribute and analyze our data quickly and simply as opposed to having to do this manually.
November 30, 2020

SoGoSurvey All The Way!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a new business owner, I needed to purchase a survey software to use with my client projects. I'm using it for various clients, various projects to gather both quantitative and qualitative data regarding strategic planning, conference planning, usage of and satisfaction with current state education strategies, and more.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used SoGoSurvey to conduct a recent market survey on the effects of COVID-19 on the commercial real estate market in St. Louis, Missouri. I looked at several other survey options out there, but the ease of use and the ability to instantly print out reports in Excel or PowerPoint made SoGoSurvey an easy decision. I have no experience conducting surveys, but SoGoSurvey's platform was super user friendly and I was able to put together a survey with conditional logic within only a half-hour or so of playing around with it. It was also great that I could brand the survey—this helped keep our professional image and was great for marketing. It was very simple to share the survey and distribute it to all social media platforms. We created a custom link to share with our contacts. We immediately started getting results. Overall, the survey was a huge success and this is totally due to SoGoSurvey. As soon as we need to conduct another survey, we will be back using their platform. I can't recommend it enough!
Kayla Barna | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use SoGoSurvey to create surveys and analyze survey data. We use it to collect data and feedback from our customers. We also use it for post-course evaluations. It helps us get quick and easy feedback from our customers. We have two main users that create the survey questions and reports on the results.
November 19, 2020

A believer by experience

Score 9 out of 10
Vetted Review
Verified User
Currently, SoGoSurvey is being used by IT and it's key in helping identify the effectiveness of new application deployments. As we consider the best practices of change management, we use SoGoSurvey to dig deep into end user adoption, utilization and proficiency. We use the SoGoSurvey canvas to post survey metrics for upper management to review and plan possible next steps.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
At Berkeley Hills Country Club, we've used SoGoSurvey in 2 different applications: 1) Allow all golfing members to select the capital improvement project they would like to see implemented, and 2) Request Membership Satisfaction with our Food & Beverage Services to allow us to continue to excel and find ways to improve based on membership feedback.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use SoGoSurvey in several different ways across the company:
1. To survey employees to see how we can improve internal programs, processes, and procedures.
2. To gauge client perception by our P1 audience without consideration of Entercom marketing.
3. To gauge the impact of Entercom marketing campaigns on client perception by our P1 audience.
Score 10 out of 10
Vetted Review
Verified User
I was tasked by my manager to understand our teams' dynamics, identify core issues that would help boost productivity, and improve communication. Luckily I found SoGoSurvey through my research, this platform really helped us collate, organize and present the collected data in a structured and easy to understand format. This was used by my department which was the Computational Thermal and Fluid Sciences Research and Development group.
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