Skip to main content
TrustRadius
SolarWinds Papertrail

SolarWinds Papertrail

Overview

What is SolarWinds Papertrail?

Austin based SolarWinds acquired log management tool Papertrail in April, 2015.

Read more
Recent Reviews

TrustRadius Insights

SolarWinds Papertrail is a versatile log management solution that offers a range of use cases for various users. It is extensively used by …
Continue reading
TrustRadius Insights
TrustRadius Insights

A true Godsend

10 out of 10
December 21, 2022
Incentivized
We use SolarWinds Papertrail to keep all of our branch locations Syslogs in one place. When there is an issue with just about anything, I …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation

Pricing

View all pricing
SolarWinds Papertrail

SolarWinds Papertrail

N/A
Unavailable

What is SolarWinds Papertrail?

Austin based SolarWinds acquired log management tool Papertrail in April, 2015.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.papertrail.com/plans

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

1 person also want pricing

Alternatives Pricing

Amazon CloudWatch

Amazon CloudWatch

Free
What is Amazon CloudWatch?

Amazon CloudWatch is a native AWS monitoring tool for AWS programs. It provides data collection and resource monitoring capabilities.

LogicMonitor

LogicMonitor

N/A
Unavailable
What is LogicMonitor?

LogicMonitor provides an agentless SaaS-based monitoring platform. LogicMonitor provides prebuilt integrations and an open API, and is designed to provide monitoring across networks, servers, applications, websites, and containers, including insights and reporting capabilities.

Return to navigation

Product Details

What is SolarWinds Papertrail?

SolarWinds® Papertrail® is log management designed by engineers for engineers that supports most every log type, and provides real-time tailing and intuitive search and filter capabilities to simplify troubleshooting and reduce Mean Time to Repair (MTTR). The vendor's value proposition:

  • Realtime - Tail and search logs as they happen. Find the event messages you need among the gigabytes of log data, within seconds.

  • Simple yet powerful - Create flexible log views in a few clicks. Turn related systems into event streams and automatically group new systems using wild cards. Save searches to quickly create alerts and dashboards.

  • Get started in seconds - Nothing to install. Use any common syslog daemon or our collector to start sending logs to Papertrail and start searching and tailing logs immediately.

  • Works the way you do - Web browser, command line (CLI) and API access, all with the same easy search format. More than 20 integrations with popular alerting and monitoring solutions and webhooks for easy integration into any environment.

  • Integrates with APM - Seamlessly integrates with SolarWinds AppOptics to quickly switch between traces, metrics, and logs without losing context.

SolarWinds Papertrail Features

  • Supported: Aggregate logs
  • Supported: Tail and search logs
  • Supported: Receive instant alerts
  • Supported: Analyze logs
  • Supported: Scale your logs
  • Supported: Encrypted logs
  • Supported: Filter logs
  • Supported: Clone existing alerts
  • Supported: Colorize links
  • Supported: Utilize command-line client

SolarWinds Papertrail Screenshots

Screenshot of Screenshot of Screenshot of

SolarWinds Papertrail Video

Papertrail Overview

SolarWinds Papertrail Integrations

SolarWinds Papertrail Competitors

SolarWinds Papertrail Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

SolarWinds Papertrail Downloadables

Frequently Asked Questions

Austin based SolarWinds acquired log management tool Papertrail in April, 2015.

Splunk Cloud and Splunk Enterprise are common alternatives for SolarWinds Papertrail.

The most common users of SolarWinds Papertrail are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(49)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SolarWinds Papertrail is a versatile log management solution that offers a range of use cases for various users. It is extensively used by developers, testers, and IT staff to collect and aggregate logs from multiple servers, providing cluster-wide visibility and easy monitoring of individual servers. Users appreciate its ability to gather logs from backend services, aiding in the development, testing, and operation of interconnected services.

The product's flexibility makes it suitable for monitoring multi-service distributed machine learning applications, including Kubernetes deployments and serverless functions. Its compatibility with agile dev-ops engineering practices allows for easy debugging of complex distributed workflows. Furthermore, IT staff can utilize Papertrail to oversee and manage logs from multiple servers, such as SQL and Exchange servers, helping them focus on end-user support. The product's ability to collect logs from frequently recycled machines ensures log tracking confidence in these dynamic environments.

Additionally, SolarWinds Papertrail excels in monitoring server logs and sending email alarms to alert users or teams about anomalies in the logs. It is also valuable for capturing web server logs and providing insights into server activities. Users find it beneficial as a training tool for teaching employees how to implement, set up, monitor, and use common monitoring tools.

The search capability of Papertrail is highly appreciated, making it easy to find specific log entries or exclude certain types of logs. Saved searches and alerts are key features that users rely on to monitor logs for various conditions and generate alerts through email or text notifications. The product serves as a centralized location for curating, organizing, and filtering logs while also functioning as an effective alert system for catching issues before they escalate.

SolarWinds Papertrail's user-friendly logging platform works well with Heroku and other PAAS platforms, offering fast search capabilities and log alerts for basic observability. It is suitable for small teams but can scale up as needed. This product caters to a wide range of use cases, including aggregating logs from Kubernetes Pods, monitoring applications, consolidating Syslogs from multiple branch locations, and managing server logs in personal projects deployed on platforms like Heroku and Google Cloud Platform.

Live view of log filtering and custom views: Many users have found the live view of log filtering and custom views to be extremely helpful, allowing them to see logs in real-time and easily customize the view to focus on specific information.

Ability to collect logs from multiple sources in real-time: Several reviewers have praised the valuable feature of being able to collect logs from multiple sources in real-time. They appreciate having all the logs in one place, making it easier for them to analyze and troubleshoot issues.

Effective alert system: Users have mentioned that they find Papertrail's alert system to be effective. It triggers alerts based on specific search matches, helping users stay updated on important events or issues.

Insufficient Search Capabilities: Some users have expressed dissatisfaction with the current search capabilities of the software, stating that there is a need for better JSON search support and regex support. They feel that the current search functionalities are not sufficient and desire more precise search results.

High Pricing: Several reviewers have mentioned that they find the cost of the product to be too high. They believe that the pricing should be lower in order to provide a better value for money.

Lack of Comprehensive Documentation: Users have requested more documentation about the tools, indicating that they find the current documentation to be lacking in comprehensive information. They express a desire for detailed and extensive documentation to fully understand and utilize all features of the software effectively.

Attribute Ratings

Reviews

(1-19 of 19)
Companies can't remove reviews or game the system. Here's why
December 30, 2022

Fast and easy real-time log aggregation, management, and search

CC
Conrad Caplin
Head of Product
Pronto CX (Computer Software, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
We love Papertrail. It's very easy to set up and use. It has a powerful and flexible alerts/notification engine. Because logs can be verbose and Papertrail isn't the cheapest solution on the market, it's important that you take the extra time to set up log filtering. We tried a few other offerings first, but they were too complex and had a steeper learning curve for non-technical users. Papertrail however was approachable for every team member, including non-technical users.
December 28, 2022

Perfectly reasonable alternative to log aggregation if you don't get one out of the box for your web app

Verified User
Engineer in Professional Services
Information Services Company, 11-50 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
As a 3rd party endpoint, SolarWinds Papertrail did exactly what it needed to. My hesitation is on the technical aptitude of the colleague receiving the recommendation, as the overall level of command line skill/understanding would have to be high. Web applications are a great solution here, but MOST of them already provide some sort of logging output. The scenario would definitely be in the situation where logging wasn't readily available in the current solution space. IF something like SolarWinds Papertrail was needed, it's probably the de facto thing that I would recommend.
December 23, 2022

SolarWinds Papertrail offers excellent logging visibility that will benefit the whole team

Nick Vahalik | TrustRadius Reviewer
Nick Vahalik
App Team Lead
1st Phorm (Health, Wellness and Fitness, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It works great for monitoring logs across a cluster of servers. We run a traditional LAMP stack and log jobs that are important to us. We now use SolarWinds Papertrail to handling monitoring of those processes as well as handle custom reporting for things we are actively engaged in debugging/improving in the main application. Since we use Laravel Forge, the installation was super simple, and we didn't have to do anything to make it work beyond the initial setup.
December 21, 2022

SolarWinds Papertrail is the best deal you can have on log

Verified User
Administrator in Information Technology
Information Technology & Services Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's a perfect solution if you want a place to simple store your logs or even if you want to build new functionalities, or make decisions based on logs. It's really simple to implement and works in basically any setup.
December 21, 2022

SolarWinds Papertrail is a must have!

Gabriel Montes | TrustRadius Reviewer
Gabriel Montes
VP of Engineering
Bloq (Financial Services, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
SolarWinds Papertrail is ideal to collect logs of all the different backend components running, helping the analysis of such logs during development, testing, and operation of the services provided. It does not replace, i.e., logging everything to files inside each component but having everything in real-time in the same place with a great search/filter engine is key.
December 21, 2022

SolarWinds Papertrail is great for log aggregation and alerts.

Verified User
Executive in Information Technology
Hospital & Health Care Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
SolarWinds Papertrail is great if you have multiple separate applications and you want to be able to view and search all the logs in one place. It also works well for alerts based on certain keywords in log entries (for example, ERROR, WARN, etc.)

Since only the first four weeks of logs are searchable in Papertrail, it may not work well for use-cases where much older log entries need to remain searchable.
December 20, 2022

Great for searching and alerting on your logs

Verified User
General Manager in Engineering
Computer Software Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
SolarWinds Papertrail is well-suited when you want to proactively monitor your logs and get alerts based on certain log messages or conditions. Using SolarWinds Papertrail is much better than having log files somewhere on a server that you're never going to look at until there's already a problem. In addition to alerts, sending all your logs from various systems to SolarWinds Papertrail allows you to use the SolarWinds Papertrail interface to centrally check what's going on with your servers. I like to keep a tab with SolarWinds Papertrail always open in my browser. I've learned many things about my servers just by having an easier way to check on them.
December 20, 2022

Great for the price, super useful for a wide variety of teams

Verified User
C-Level Executive in Information Technology
Health, Wellness and Fitness Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Great for small to medium-sized teams, managing single or multiple apps, using a PAAS like Heroku. It is probably not the best for a massive team with a ton of different apps across lots of hosting solutions.
November 29, 2022

SolarWinds Papertrail should be on the shortlist for any IT startup that requires logging capabities

Henrik Holst | TrustRadius Reviewer
Henrik Holst
CEO (Chief Executive Officer)
Omnimodular AB (Computer Software, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Perfect for Cloud deployments where a cloud agnostic / platform independent solution is required.
Low-complexity, easy to get going solution for startups.
Low-cost with easy to understand price model.
December 11, 2020

Papertrail is very intuitive to use and very useful when debugging production applications

Verified User
Engineer in Information Technology
Professional Training & Coaching Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It's really good to keep logs of your apps and is fairly easy to configure if you have your own web server. Default integration with Heroku is very useful if you are using Heroku. Probably less useful if using AWS, Azure, or Google Cloud. Would be good if there's any default integration with those major cloud providers.
November 22, 2020

The best logging tool of today

Verified User
Engineer in Information Technology
Computer Software Company, 10,001+ employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
SolarWinds Papertrail is very well suited for use in a test environment due to how fast and easy it is to set up, and it just works. I always tell colleagues to use this when they're running a scenario, or trying to troubleshoot an issue as it really helps in getting it done quickly.
March 04, 2019

Papertrail is very helpful!

Verified User
C-Level Executive in Research & Development
Internet Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is very well suited for monitoring applications through logs. Alerts can be set periodically for the interval you desire, and alert emails will be delivered to your inbox based on the conditions of alert. This will help to identify any unexpected errors or exceptions in your application at the earliest stage, aiding you in fixing the issues sooner rather than later.
Return to navigation