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SolarWinds Papertrail is a versatile log management solution that offers a range of use cases for various users. It is extensively used by …
Overview
What is SolarWinds Papertrail?
Austin based SolarWinds acquired log management tool Papertrail in April, 2015.
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What is SolarWinds Papertrail?
Austin based SolarWinds acquired log management tool Papertrail in April, 2015.
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.papertrail.com/plans
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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- Competitors
- Tech Details
- Downloadables
- FAQs
What is SolarWinds Papertrail?
SolarWinds® Papertrail® is log management designed by engineers for engineers that supports most every log type, and provides real-time tailing and intuitive search and filter capabilities to simplify troubleshooting and reduce Mean Time to Repair (MTTR). The vendor's value proposition:
- Realtime - Tail and search logs as they happen. Find the event messages you need among the gigabytes of log data, within seconds.
Simple yet powerful - Create flexible log views in a few clicks. Turn related systems into event streams and automatically group new systems using wild cards. Save searches to quickly create alerts and dashboards.
Get started in seconds - Nothing to install. Use any common syslog daemon or our collector to start sending logs to Papertrail and start searching and tailing logs immediately.
Works the way you do - Web browser, command line (CLI) and API access, all with the same easy search format. More than 20 integrations with popular alerting and monitoring solutions and webhooks for easy integration into any environment.
Integrates with APM - Seamlessly integrates with SolarWinds AppOptics to quickly switch between traces, metrics, and logs without losing context.
SolarWinds Papertrail Features
- Supported: Aggregate logs
- Supported: Tail and search logs
- Supported: Receive instant alerts
- Supported: Analyze logs
- Supported: Scale your logs
- Supported: Encrypted logs
- Supported: Filter logs
- Supported: Clone existing alerts
- Supported: Colorize links
- Supported: Utilize command-line client
SolarWinds Papertrail Screenshots
SolarWinds Papertrail Video
Papertrail Overview
SolarWinds Papertrail Integrations
SolarWinds Papertrail Competitors
SolarWinds Papertrail Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
SolarWinds Papertrail Downloadables
Frequently Asked Questions
Austin based SolarWinds acquired log management tool Papertrail in April, 2015.
Splunk Cloud and Splunk Enterprise are common alternatives for SolarWinds Papertrail.
The most common users of SolarWinds Papertrail are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(49)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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SolarWinds Papertrail is a versatile log management solution that offers a range of use cases for various users. It is extensively used by developers, testers, and IT staff to collect and aggregate logs from multiple servers, providing cluster-wide visibility and easy monitoring of individual servers. Users appreciate its ability to gather logs from backend services, aiding in the development, testing, and operation of interconnected services.
The product's flexibility makes it suitable for monitoring multi-service distributed machine learning applications, including Kubernetes deployments and serverless functions. Its compatibility with agile dev-ops engineering practices allows for easy debugging of complex distributed workflows. Furthermore, IT staff can utilize Papertrail to oversee and manage logs from multiple servers, such as SQL and Exchange servers, helping them focus on end-user support. The product's ability to collect logs from frequently recycled machines ensures log tracking confidence in these dynamic environments.
Additionally, SolarWinds Papertrail excels in monitoring server logs and sending email alarms to alert users or teams about anomalies in the logs. It is also valuable for capturing web server logs and providing insights into server activities. Users find it beneficial as a training tool for teaching employees how to implement, set up, monitor, and use common monitoring tools.
The search capability of Papertrail is highly appreciated, making it easy to find specific log entries or exclude certain types of logs. Saved searches and alerts are key features that users rely on to monitor logs for various conditions and generate alerts through email or text notifications. The product serves as a centralized location for curating, organizing, and filtering logs while also functioning as an effective alert system for catching issues before they escalate.
SolarWinds Papertrail's user-friendly logging platform works well with Heroku and other PAAS platforms, offering fast search capabilities and log alerts for basic observability. It is suitable for small teams but can scale up as needed. This product caters to a wide range of use cases, including aggregating logs from Kubernetes Pods, monitoring applications, consolidating Syslogs from multiple branch locations, and managing server logs in personal projects deployed on platforms like Heroku and Google Cloud Platform.
Live view of log filtering and custom views: Many users have found the live view of log filtering and custom views to be extremely helpful, allowing them to see logs in real-time and easily customize the view to focus on specific information.
Ability to collect logs from multiple sources in real-time: Several reviewers have praised the valuable feature of being able to collect logs from multiple sources in real-time. They appreciate having all the logs in one place, making it easier for them to analyze and troubleshoot issues.
Effective alert system: Users have mentioned that they find Papertrail's alert system to be effective. It triggers alerts based on specific search matches, helping users stay updated on important events or issues.
Insufficient Search Capabilities: Some users have expressed dissatisfaction with the current search capabilities of the software, stating that there is a need for better JSON search support and regex support. They feel that the current search functionalities are not sufficient and desire more precise search results.
High Pricing: Several reviewers have mentioned that they find the cost of the product to be too high. They believe that the pricing should be lower in order to provide a better value for money.
Lack of Comprehensive Documentation: Users have requested more documentation about the tools, indicating that they find the current documentation to be lacking in comprehensive information. They express a desire for detailed and extensive documentation to fully understand and utilize all features of the software effectively.
Attribute Ratings
Reviews
(1-19 of 19)Companies can't remove reviews or game the system. Here's why
December 30, 2022
Fast and easy real-time log aggregation, management, and search
- Real-time tail and search
- Custom alerts and notifications
- Filters incoming logs that match one or more strings or regex
- More precise search results, though maybe I am not using optimal syntax
- Lower cost would be nice
December 28, 2022
Perfectly reasonable alternative to log aggregation if you don't get one out of the box for your web app
- Log aggregation
- Setup as a logging endpoint
- Full-featured CLI for management
- The CLI was a bit clunky and required some Linux-y thought to get right (obviously more designed with scripting in mind)
- Tracking logs in real time (think something like `tail`) wasn't wildly intuitive
- Accessing/searching archives required a lot of CLI-style pulling/extracting/reg-exing
December 23, 2022
SolarWinds Papertrail offers excellent logging visibility that will benefit the whole team
- Live view of log
- Filtering and custom views
- Historical information
- Better json search support
- Regex support
- Message grouping
December 21, 2022
A true Godsend
- Central Log Locations
- Log Searches
- Speed of Searches
- Real Time Log View
- More OOB Integrations with more Network Hardware
December 21, 2022
SolarWinds Papertrail is the best deal you can have on log
- Log search
- Alert system
- Log management
- It could have graphs views and counters
December 21, 2022
SolarWinds Papertrail is a must have!
- Collects logs from many sources in real time.
- Makes it really easy to filter logs to dig into the logs of many services working simultaneously.
- Alerts triggered on certain search matches.
- Detection of log flooding.
- Improved visibility or easier access to monthly limits and actual usage.
- Improvements integrating with modern JavaScript runtimes (Node, Deno).
December 21, 2022
Happy Papertrails to you!
- Easy to search through logs
- Simple configuration
- Reasonable pricing
- Logs can only be archived to AWS S3 - I would like to store in alternative place
- It's not super easy to download log archives
December 21, 2022
SolarWinds Papertrail is great for log aggregation and alerts.
- Log aggregation
- Searching and filtering log entries
- Alerts based a search query
- High level reports/stats (example: log entries per day)
December 20, 2022
Great for searching and alerting on your logs
- Fairly simple product yet surprisingly flexible
- Numerous third-party alerting integrations
- Scalable pricing
- Some of the concepts can be confusingly similar, like Log Destinations vs Groups
December 20, 2022
Great for the price, super useful for a wide variety of teams
- Logging
- Log Alerting
- Saved Log Searches
- I can't think of anything to be honest
- Collect logs
- Filter logs
- Create log families
- Exporting logs
- Scraping a log line to remove date and time
November 29, 2022
SolarWinds Papertrail should be on the shortlist for any IT startup that requires logging capabities
- Searching and grouping information from many sources
- Structured data (JSON attachments)
- Low-latency real-time monitoring
- I'd like to have better control of the UI how log information is presented in the web UI.
- I would like improved workflows to manage alerts together with queries
- Improved support for Kubernetes integration
December 11, 2020
Papertrail is very intuitive to use and very useful when debugging production applications
- Free configuration on how Papertrail will alert you
- Easy to setup with your server/application
- Very intuitive and easy to use
- Fair pricing policy/plan
- More documentation about the tools: feels like we haven't explored everything they have to offer yet.
- Options to integrate with major server providers (AWS, Azure, Google Cloud, etc) easily.
- SMS alerts
November 22, 2020
The best logging tool of today
- Easy to use
- Very fast
- Affordable
- The documentation is fine, but it could be improved also.
- Provide some use-cases for testing purposes
- Showcase some popular companies and how they use the software
March 13, 2019
Useful tool to achieve greater clarity of our platform
- Integrates with multiple platforms
- Fast feedback
- Clear interface
- Improved search
March 08, 2019
Easy and centralized log aggregation with Papertrail
- Ease of setup.
- Ease of use (overview, filtering).
- Reliability.
- I'd like to have multiple accounts.
- More advanced alerting.
March 04, 2019
Papertrail is very helpful!
- Helps us to check the application logs for debugging/production issues.
- Alerts us to new application errors/exceptions, which helps us to fix issues at the earliest.
- Nothing major. There have been few instances when Papertail was down, impacting our application monitoring. Hope this can be improved.
February 26, 2019
Very easy solution to install, and more importantly use.
- The management console is very easy to use.
- Agent installation is one of the easiest we've tried. You do not need a technical degree to install it.
- We were not provided any "canned" searches to begin our evaluation with.
- Other competing products have a set of "canned" searches to get you started quickly.
April 04, 2018
Logs for your server, with an add-on for Heroku apps
- Simply log with a Heroku add-on
- Dashboard with customized app groups
- Search logs
- Maybe add an app list view to access each app's settings