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SolarWinds RMM is a comprehensive network management solution that has proven to be invaluable for Managed Service Providers, or MSPs, and …
Overview
What is N-able N-sight RMM?
SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.
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Popular Features
- Policy-based automation (15)10.0100%
- Network device monitoring (14)10.0100%
- Remote monitoring (15)10.0100%
- Patch Management (15)10.0100%
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What is N-able N-sight RMM?
SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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What is N-able N-sight RMM?
N-ableâ„¢ RMM (formerly Solarwinds RMM) offers tools to secure, maintain, and improve IT operations
across client networks of all complexities and sizes. Boasting over 25,000
MSPs globally as users, N-able RMM offers platforms with a tailored experience
built for business needs.
Key features include:
- Integrated features within a single pane of glass, bringing everything into one console
- Automation leads to scalability for even the largest or most complex clients
- Integrated AV, patch management, web protection, backup, endpoint detection and response, and risk intelligence data security assessments
- Remote control allows users to identify and fix any issue, with any endpoint, from anywhere, without disrupting the end user
- Integrated service desk to create tickets, customize billing, and run an IT services business
- Out-of-the- box reporting to prove value to clients
- On-premises or hosted implementation for security and ease of use
The tool also offers free download of Android® and iOS® mobile apps to manage issues from anywhere.
N-able N-sight RMM Features
Monitoring Tasks Features
- Supported: Remote monitoring
- Supported: Network device monitoring
Management Tasks Features
- Supported: Patch Management
- Supported: Policy-based automation
N-able N-sight RMM Screenshots
N-able N-sight RMM Video
SolarWinds RMM: A Lightweight Desktop Management Software
N-able N-sight RMM Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone |
| Supported Languages | German, English, French, Italian, Spanish |
N-able N-sight RMM Downloadables
Frequently Asked Questions
SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.
Reviewers rate Remote monitoring and Network device monitoring and Patch Management highest, with a score of 10.
The most common users of N-able N-sight RMM are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
SolarWinds RMM is a comprehensive network management solution that has proven to be invaluable for Managed Service Providers, or MSPs, and other organizations. With its wide range of tools, such as patch management, asset tracking, and change management, it allows MSPs to efficiently support several thousand endpoints with a small team. Users have found the software to be particularly helpful in managing hundreds of endpoints, providing an intuitive way to remotely monitor and manage devices and workstations at scale. It has been used by various professionals, including doctors and dentists, to ensure their clients' systems are secure and up to date, even during odd intervals. The software's customizability allows companies to tailor it to their specific needs, enabling automation of maintenance tasks and easy deployment of Windows patches. Additionally, SolarWinds RMM facilitates remote management and monitoring of thousands of devices, enabling proactive monitoring and efficient problem resolution. It is extensively used for conducting webinars, remotely monitoring client workstations, and providing quick visibility and access to clients' systems. Ultimately, SolarWinds RMM provides MSPs with the ability to deliver quicker response times and a fuller range of IT solutions to their clients while improving overall productivity.
Attribute Ratings
Reviews
(1-25 of 26)Companies can't remove reviews or game the system. Here's why
October 12, 2022
Great product overall
The product is being used by the IT department to support both in-house staff and all our customers with an IT Support contract. This allows the technicians to remotely connect to end-user machines and resolve faults in a timely manner with full visibility of the end-user. I find the product extremely efficient.
October 12, 2022
N-Able RMM its good
N-able RMM has been a core part of our MSP business since day one. It allows us quick visibility and access to our clients systems. The wall display gives us visibility of alerts for issues both those baked in and custom scripts we have to monitor client specific systems.
October 11, 2022
SolarWinds is a solid entry level RMM
Mine is a small IT support business for non-profits and small businesses. We use it to inform, simplify, and standardize support for any of our clients who are ready to move past the break/fix model.
October 06, 2022
Aging Product Needs Stability Improvements, In my Opinion
Current RMM tool for managing several hundred endpoints (patching, security, monitoring). Remote background as needed.
September 01, 2022
Decent product. Horrible service
Score 1 out of 10
Vetted Review
Verified User
Remote connection and monitoring
June 21, 2021
N-able RMM is a low cost option
[N-able RMM (formerly Solarwinds RMM)] software package offers us a wide assortment of tools at our disposal while not being tied down to one PC. We are free to log in to the interface anywhere their is an internet connection. Installation of the package can be pushed out to all machines connected to the domain via group policies. The MSP Institute offers work at your own pace training for more than just the product. Need marketing help, how about sales help? The MSP Institute has it. It has proven to be a valuable training tool for management and our technicians. The support we receive from our account rep is top notch. I highly recommend the SolarWinds products and I am impressed by the expertise of their staff.
January 15, 2020
A Brief Review of SolarWinds RMM
SolarWinds RMM is used across the whole organisation from the help desk to accounts. The application allows our organisation to provide quick remote support to our clients, and the fleet management allows us to accurately bill our clients.
January 02, 2020
SolarWinds RMM, It Just Works
We use it as an easy way to keep up with clients such as Doctors and Dentists. These clients have dynamic days where remote support at odd intervals is the only way to find the solutions for these people. It's a very intuitive way to remotely manage many devices and workstations at once.
December 24, 2019
SolarWinds MSP ON FIRE!
We use N-Central for our environment, managing workstations and servers, printers, switches, and network appliances. We use SolarWinds RMM for the whole organization and for conducting webinars for our customers (RMM).
December 16, 2019
SolarWinds - what a beauty
RMM is being deployed on client sites. It allows us to consistently monitor client computers, both workstations and servers, and diffuse any looming problems before they occur. The ease with which we can customise the checks for each site and each unit on the site makes SolarWinds RMM a pleasure to use.
November 13, 2019
SolarWinds RMM is a rough start to a product that needs to evolve and streamline more quickly with the industry
We use Solarwinds RMM for a wide range of applications, from deploying scripts to multiple machines, to managing updates and doing client inventory for future upgrades. Additionally, we provide remote access to the machines both internally, and for client use.
November 04, 2019
Exactly what you want in a monitoring system... but at a cost!
SolarWinds Remote Monitoring & Management is being used by out network teams which include monitoring audio video equipment. We use it to monitor network devices to determine if the device is up or down and to monitor processes within the device. We also use SolarWinds to manage devices into locations and to group them into like devices. This solves the problem of know what devices you have where they are located and if there are issues with them.
October 21, 2019
SolarWinds RMM Review
We have deployed SolarWinds RMM to 4000+ endpoints that we support. Our ability to manage that many users remotely, has become invaluable to our team and support offering. We use it primarily for asset tracking and management, patch management and change management.
October 09, 2019
SolarWinds RMM- Best MSP choice!
We are an MSP with a client base of over 4000 total endpoints. We use SolarWinds N-Central RMM to monitor and manage these endpoints. We use the custom alerting and notifications to generate actionable tickets for everything from basic connectivity to in-depth Exchange, SQL, and server monitoring. Without this tool, we would be left at a tremendous disadvantage.
SolarWinds is used for most aspects of our MSP support requirements. We use it for everything from simple automation tasks for small client sites to complex server monitoring and scripting. It's a vital part of our day to day remote support tasks, site audits and monitoring. It monitors websites, integrates into our help desk software and supports most well know device brands on the market.
March 15, 2019
Best solution for RMM
Score 10 out of 10
Vetted Review
Verified User
We use SolarWinds to provide IT support to our clients in a more efficient manner. We are able to provide quicker response times to take care of IT issues and offer our clients a fuller range of IT solutions at a better cost. This improved service has helped grow our client base.
March 13, 2019
A Good RMM
Although SolarWinds RMM provides many integrated features and add-ons, we strictly use SolarWinds RMM for managing, monitoring, and Windows patch management for our customers' servers and workstations. Custom filtering for monitoring is standard. They offer it on a month-to-month basis with a minimum number of endpoints. It is a cloud-based RMM and you will have to deploy the agents to all the endpoints you want to manage.
February 22, 2019
SolarWinds RMM - The Effective Ugly Duckling
This question, I believe, shows a fundamental misunderstanding of what exactly SolarWinds RMM (SWRMM) is and it's target market. SWRMM is primarily targeted at Managed Service Providers (MSPs) who are companies that outsource IT for other organizations. As such, it solves one of the core business needs for our industry.
SWRMM is used by the majority of our company (all the techs), so it manages several thousand endpoints on behalf of our customers. It gives us most of the solutions we need to manage, monitor and maintain these endpoints. In essence, the business problem it solves is our need to be able to quickly support several thousand endpoints with a small team.
SWRMM is used by the majority of our company (all the techs), so it manages several thousand endpoints on behalf of our customers. It gives us most of the solutions we need to manage, monitor and maintain these endpoints. In essence, the business problem it solves is our need to be able to quickly support several thousand endpoints with a small team.
February 08, 2019
Made my life easier
Our company and business has been built around SolarWinds Remote Monitoring & Management. RMM makes it easier for us to proactively monitor our customer's servers and workstations. The take control feature helps us assist all the users with their IT problems. The automated tasks are helping us automate most of our daily\weekly tasks.
January 12, 2019
SolarWinds RMM is for you!
It's used by the whole team. It gives us insight into the health of a client network and status of all nodes. Daily and typical maintenance tasks can be automated and can be reviewed with automatic reports. Windows patches can be deployed, hardware status of PCs and servers can be monitored to the most accurate details.
December 10, 2018
Solarwinds RMM
The tool used for monthly managed services - securing and updated remote workstations.
September 05, 2018
SolarWinds RMM - A Networking Must
SolarWinds RMM, and Orion as a whole, is the quintessential go-to network management solution for our company. We use it to monitor and maintain our entire network, which covers all of the US and parts of Mexico and Canada. We could not be happier with this product. The cost is relatively high, but you are getting exactly what you are paying for: a singular solution that does everything from monitoring and alerting all the while giving you a total birds-eye view of what's going on in your network -- all in real-time. The best part - everything within SolarWinds is completely customizable to your company's needs and the product support and community simply does not get better. Do yourself a favor - get this product so that you can be confident that there won't ever be an issue in your network without you knowing about it.
August 31, 2018
Solarwinds RMM: Good Monitoring Product
We used SolarWinds Remote Monitoring & Management to remotely monitor client workstations. We could apply antivirus, check event logs, and push out windows updates.
August 31, 2018
You need Solarwinds RMM if you're just starting your MSP!
We currently use Solarwinds RMM to monitor all of our clients servers and workstations. It lets us be more proactive in the IT industry by knowing about potential problems before they happen. Solarwinds RMM lets us create customer task and help our clients in a more efficient manner. Solarwinds was also a big part of us changing our business model to a more managed services model.
We use Solarwinds RMM to monitor and manage 40 client servers and 190 workstations. Prior to implementing it, we had no mechanism to detect hardware/OS problems or internet outages for our client base.