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Users of this product have found it to be a valuable tool for analyzing the quality and performance of their network infrastructure, …
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What is SolarWinds VoIP & Network Quality Manager (VNQM)?
Solarwinds VoIP and Network Quality Manager is a VoIP analytics and monitoring tool.
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What is SolarWinds VoIP & Network Quality Manager (VNQM)?
Solarwinds VoIP and Network Quality Manager is a VoIP analytics and monitoring tool.
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What is SolarWinds VoIP & Network Quality Manager (VNQM)?
Solarwinds VoIP and Network Quality Manager is a VoIP analytics and monitoring tool.
SolarWinds VoIP & Network Quality Manager (VNQM) Video
SolarWinds VoIP & Network Quality Manager (VNQM) Brief Overview
SolarWinds VoIP & Network Quality Manager (VNQM) Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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(9)
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- Business Problems Solved
Users of this product have found it to be a valuable tool for analyzing the quality and performance of their network infrastructure, servers, and applications. With its real-time monitoring capabilities, users are able to stay informed about the status of their network links, VoIP devices, and overall traffic. This has proven to be particularly useful for troubleshooting VoIP calls and tracing the call path, helping voice teams and network engineers identify and resolve issues in a timely manner. The product has received high praise from customers for its ability to provide insights into traffic flow and effectively isolate voice issues on the network. Additionally, the customizable charts and database allow users to monitor network performance, while the real-time dashboard provides an overview of the current network status, aiding in effective business operations. The ability to review key quality of service parameters such as jitter, latency, packet loss, and MOS has been essential for ensuring clear voice communication and meeting set QoS requirements. Overall, customers have reported increased productivity since using this product.
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December 07, 2022
Important tool for converged networks.
We need to make the quality-of-service parameters we set on our networking equipment are indeed being realized so that the voice communications which are vital to the business sound crystal clear. Before we implemented this module from Solarwinds, we were often "flying blind" when our employees or customers complained of poor voice quality. Now we can head off problems before they get worse and shorten the duration of ones we don't catch beforehand.
- Display expected quality-of-service versus actual results in real-time.
- Help us dig into issues quickly and thoroughly.
- Provides an early warning when thresholds are close to being exceeded.
- It could integrate easier with our ITSM and alerting system - ServiceNow.
- The user interface is a little different than other Solarwinds modules.
- For this specific functionality the price seems a little high.
- Easy visibility into our network's impact on unified communications system.
- Integrated with the other Solarwinds modules we use.
- Monthly reporting on achievement of service levels.
- Unified communications issues are expensive to us, so this helps minimize issues.
- Cost of this module versus issues prevented is close to break even.
- Harder to quantify is it helps us shorten the duration of issues.
Our VOIP system is from Cisco, so they suggested their Packet Tracer to help with managing our quality of service. We found it to be an extremely technical tool much better aligned with diagnosing a detailed issue rather than helping monitor and manage the VOIP traffic as Solarwinds does.
December 13, 2019
VNQM - EYES to the Voice Network
Proactive WAN and VoIP monitoring tools that can help with troubleshooting. Review QOS, including jitter, latency, packet loss, and MOS. Troubleshoot VOIP call performance and correlate call issues.
- Quality of service monitoring.
- IP SLA Analysis.
- Ring groups should be included.
- Call recording feature is missing.
- Return of investment.
- Eyes into voice related issues.
VNQM is an essential in-network environment with multiple sites and branch locations. The catch is to make sure all the network equipment esp Routers are IP- SLA-capable. This tool basically runs on IP SLA operations point to point. Once IP SLA is set up it's only a matter of what QOS parameters you would like to monitor.
February 28, 2019
VNQM provides a unique perspective to network monitoring.
SolarWinds VoIP and Network Quality Manager (VNQM) is used primarily by our voice team, but also on occasion by the network engineers. The tool is somewhat unique in the SolarWinds Orion suite in that it provides some WAN performance and quality data that is not available from other monitoring applications. That means that the data provided by VNQM provides a proactive perspective that can be missing in some cases.
- It provides Call Manager statistics from either Cisco or Avaya devices.
- In addition to the VoIP data, the tool also allows one to monitor ten other SLA operation types that provide WAN connectivity and quality data as well as infrastructure and application quality data.
- VNQM has the ability to search CDR/CMR records.
- VoIP gateway and infrastructure devices can also be monitored with VNQM.
- The impact on SolarWinds performance itself of configuring a large number of IPSLA operations for monitoring can be difficult to predict. It would be beneficial to have some tools that could warn or predict the results of doing so.
- Additional background information on the use case for each SLA operation type would be helpful to the user who may not be an expert in the field. The Server and Application Monitor product provides this benefit for application component monitoring.
- The tool should be engineered to allow repeated SLA node discovery for any and all nodes in the Orion Platform database.
- VNQM has enabled our network engineers to see network quality issues from the end user perspective and thus be more proactive.
- The call records searching capability is very user friendly and has made it easy for VoIP engineers to troubleshoot call issues from a single pane of glass.
- We were able to implement SLA monitoring by leveraging an existing feature of our Cisco routers. No additional investment was required.