SolarWinds Web Help Desk (WHD) Pricing Overview

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What is SolarWinds Web Help Desk (WHD)?

SolarWinds Web Help Desk is ticketing and IT asset management software. It is designed to simplify help desk management. This solution includes built-in ticketing management, asset management, change management, and knowledge base capabilities.

Offerings

  • Does not haveFree Trial
  • Does not haveFree/Freemium Version
  • Does not havePremium Consulting/Integration Services

Entry-level set up fee?

  • No setup fee

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SolarWinds Web Help Desk (WHD) Alternatives Pricing

The following is a quick overview of editions offered by other software in similar categories

Freshdesk

Key Features

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  • Ticket creation and submission (142)
    87.66999999999999%
    8.8
  • Email support (138)
    87.5%
    8.8
  • Organize and prioritize service tickets (141)
    87.05%
    8.7
  • Ticket response (142)
    86.89%
    8.7

Intercom

Key Features

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  • Email support (96)
    85.22999999999999%
    8.5
  • Ticket creation and submission (96)
    79.77000000000001%
    8.0
  • External knowledge base (106)
    76.14%
    7.6
  • Ticket response (101)
    74.39%
    7.4

LiveAgent

Key Features

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  • Ticket response (59)
    85.58%
    8.6
  • Ticket creation and submission (58)
    85.12%
    8.5
  • Organize and prioritize service tickets (56)
    79.91%
    8.0
  • Email support (54)
    77.1%
    7.7