TrustRadius Insights
Users have found the product to be a valuable tool for managing their customer relationships and organizing contact information. They …
Overview
What is GetWhy?
GetWhy (formerly Sonar) is a platform that helps solve three challenges in video based research: 1) how to write the questions that will get needed answers, 2) how to process, analyse and organise data to be able to create insights, 3) how to…
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What is GetWhy?
GetWhy (formerly Sonar) is a platform that helps solve three challenges in video based research: 1) how to write the questions that will get needed answers, 2) how to process, analyse and organise data to be able to create insights, 3) how to store, search and share insights across the…
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://getwhy.io/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
What is GetWhy?
GetWhy (formerlySonar) is a platform designed to be used by anybody in the organisation to design, collect, analyse and share video-based user research. The platform leverages a dataset to build and continuously optimise AI solutions and automations. This is to enable the user to produce more research, improve data quality and reduce time to insight with less effort by the user, and always with the user in the driver’s seat to adjust and improve what GetWhy proposes.
GetWhy Features
Market Research Features
- Supported: Consumer Feedback
GetWhy Competitors
GetWhy Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Comparisons
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Users have found the product to be a valuable tool for managing their customer relationships and organizing contact information. They appreciate its ability to track interactions, helping them stay organized and responsive to their customers' needs. In addition, customers have praised the product's robust reporting and analytics capabilities, which provide them with valuable insights into their sales and marketing efforts. This allows them to make data-driven decisions and optimize their strategies for better results.
The product's seamless integration with other software systems has also received positive feedback from reviewers. Users find it easy to sync data and streamline workflows, saving time and effort in managing different tools. Moreover, the product's task management features have proven helpful in assigning and tracking tasks within teams, ensuring that nothing falls through the cracks.
Customers have reported great success with the product's email marketing capabilities. They find it effective in reaching and engaging their target audience, leading to improved customer acquisition and retention. Furthermore, reviewers have highlighted the customizable dashboards that the product offers. These dashboards allow users to easily view and analyze data according to their specific requirements, providing them with a comprehensive overview of their performance.
Users have appreciated the convenience of the product's mobile app for accessing and updating information on the go. This allows them to stay connected and productive even when they are away from their desks. Additionally, customers have praised the exceptional customer support provided by the product's team. The support team is responsive and helpful in resolving any issues or answering questions promptly.
Reviewers have consistently mentioned that the product's user interface is intuitive and easy to navigate. This makes it accessible to users of all skill levels, ensuring a smooth user experience for everyone. Lastly, users have found the product's automation features to be a valuable time-saving tool. By automating repetitive tasks, they can focus on more strategic activities, resulting in increased productivity.
Overall, the product has proven itself as a versatile solution for managing customer relationships, tracking interactions, and generating valuable insights through reporting and analytics. Its integration capabilities, task management features, email marketing capabilities, customizable dashboards, mobile app convenience, excellent customer support, user-friendly interface, and automation features make it a valuable asset for businesses of all sizes.