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Sophos Email

Sophos Email

Overview

What is Sophos Email?

Sophos Email is presented as Predictive Cloud Email Security Powered by Artificial Intelligence designed to block spam and malware, as well as protect employees and block phishing attempts.

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Recent Reviews

TrustRadius Insights

Clear and Easy-to-Navigate Interface: The product's clear and easy-to-navigate interface has received praise from many users. They have …
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Sophos Email Review

9 out of 10
September 24, 2023
Incentivized
We use Sophos Email to protect our organization from SPAM, malware, and other malicious email-borne activity. We use it to provide global …
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Sophos Email

10 out of 10
December 07, 2021
We use Sophos Email as our main Antispam, which is very useful to us and stops emails from bad origin, additionally, it gives us an alert …
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Security ensured

6 out of 10
June 06, 2021
Incentivized
In the quest to add an additional level of security, we integrated Sophos Email's functionality into our existing platform to further …
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Popular Features

View all 7 features
  • Anti-malware (19)
    3.3
    33%
  • Threat Detection (18)
    3.2
    32%
  • Customizability (19)
    3.2
    32%
  • Management Tools (19)
    3.1
    31%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Sophos Email?

Sophos Email is presented as Predictive Cloud Email Security Powered by Artificial Intelligence designed to block spam and malware, as well as protect employees and block phishing attempts.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Secure Email Gateway

Secure email gateway software prevents the transmission of emails that contravene company policy or contain malware, phishing attacks, spam or other unwanted emails

5.1
Avg 8.4
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Product Details

Sophos Email Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Sophos Email is presented as Predictive Cloud Email Security Powered by Artificial Intelligence designed to block spam and malware, as well as protect employees and block phishing attempts.

Reviewers rate End-to-End Encryption highest, with a score of 7.9.

The most common users of Sophos Email are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(48)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Clear and Easy-to-Navigate Interface: The product's clear and easy-to-navigate interface has received praise from many users. They have found it simple to understand and use, allowing them to quickly access the features they need.

Effective Email Scanning and Filtering Capabilities: Reviewers have mentioned that the product's inbound and outbound email scanning and filtering capabilities are highly effective. They appreciate how it stops emails of dubious origin and provides alerts on held emails, minimizing spam emails and protecting against phishing attacks.

Reliable Protection with Customization Options: Users have stated that the product provides reliable protection against various threats. They appreciate how end users can easily understand warnings and manage quarantined items. The ability to customize workflows, such as manually approving certain emails before release or automatically applying encryption for external messages, has been well-received.

Limited administration settings: Some users have mentioned that the administration of the product has fewer settings compared to other vendors, which may limit their ability to customize and fine-tune the product according to their specific needs.

Integration limitations: Several users have expressed concerns about the integration capabilities of the product. They feel that certain features such as AD Sync Integration and Synchronized Security Reporting could be improved to provide more flexibility and granularity. For example, they suggest allowing the selection of multiple OUs in AD Sync Integration and enabling reverse AD sync to remove users from Sophos when they are removed from Active Directory.

Lack of advanced features visibility: A number of reviewers have found it a bit challenging to locate advanced features within the product's interface. While they appreciate its smooth graphic interface, some users feel that more guidance or tips integrated into the user interface would be helpful in discovering and utilizing these advanced functionalities effectively.

Attribute Ratings

Reviews

(1-22 of 22)
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September 24, 2023

Sophos Email Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Security and compliance
  • Ease of configuration
  • Integration with other Sophos products via 1 common management plane
  • UI can be "busy" sometimes
  • Global block/allow lists sometimes don't work as expected
Andrew Figura | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • A clear easy to navigate and understand interface
  • Advanced drill down options for investigating
  • The instant very fast sandbox feature to test those email links and attachments
  • We have just started using the updated web GUI
  • So we do not see any areas for improvement yet
  • But with my team using this more and more we might find some
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The user interface is great!
  • The reliability is top notch!
  • My end users really appreciate the ease of use when it comes to warnings and quarantined items.
  • I would love to see tips integrated into the user interface from the management side to allow for easier dissection of email headers. This would allow lower level admins that may work at smaller companies to better understand the information presented.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
  • Blocking specified file types as attachments
  • Allowing users to release quarantined emails
  • They are adding new features at a decent pace
  • Portal encryption. Outside users are not able to reply to everyone on the email chain. They can only reply to the person who sent the email.
  • You cannot control which mailboxes are licensed.
  • Email filtering. A lot of spam emails and spoofed emails tend to get through. This has gotten better recently with a slider that allows you to specify how aggressive the system is.
Score 1 out of 10
Vetted Review
Verified User
  • Nothing
  • Rules processing does not perform impersonation filtering properly. For example, if the email gets classified as spam the impersonation rule is not processed against it. This means your users will release these quarantined emails to their inboxes. Impersonation rules should be a top-level rule.
  • The product boasts it has AI and advanced processing but regularly lets credential harvesting emails through constantly. URL filtering does not block them and when they are reported it takes up to an hour to block the malicious URL in the filtering. This is too slow since users typically are clicking on these links in emails within minutes
  • Support is nonchalant with no sense of urgency. They don't follow simple requests for contact hours and will reach out to you hours after your day has ended. Support engineers agree with you that the product fails to meet standards and think this is an ok thing.
  • Emails will get rejected by unknown filters and require research to be done against logs by Sophos support. This is absurd, if an email is blocked it should not require a support ticket for investigating
  • The processing of rules is inconsistent. The same email from the same email address and same IP address is classified as SPAM for some and allowed for others
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Great at blocking malicious emails
  • Time of click rewrite
  • VIP email management
  • Better at blocking emails from SAAS products company has SFPs for
  • Abilities to remove email from user blacklist
  • UI of interface
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The integration of the mail with the Data Leak Prevention module is really easy, convenient and timely.
  • The fact of combining typical forms of protection, such as blacklists, sender's reputation with advanced machine learning capabilities, with static content analysis and execution of attached files, allows us to trust the product more and more.
  • The cloud console allows you to have all the email information at the reach of a cell phone or tablet, allowing administration in a simple way and from anywhere.
  • Sometimes the spam email is suddenly eliminated, without going to a quarantine, this prevents an administrator from reviewing and being the one who has the last word on the good or bad of the email.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Blocks malware and phishing
  • Automatic encryption of outgoing email
  • Easy to manage
  • Easy to migrate to
  • Simple integration with Office365
  • Option to block emails originating from countries
  • Option to quarantine instead of blocking certain domains (for example gmail.com or yahoo.com)
June 06, 2021

Security ensured

Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Keeping the organization safe from email related threats
  • Prevention of Malwares and spams
  • Data breaches
  • Central management
  • Root cause analysis for threats
  • Graphical [dashboards]
Patrick Disney | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Monitors and protects inbound/outbound emails very well.
  • Policies are flexible and easy to manage.
  • Works well with Office 365.
  • Dashboard layout is nice and informative.
  • Reporting could be more granular, it's the most glaring weakness of the product.
  • The ability to drill down into data from the dashboard would be very helpful for reporting as well.
  • Reverse AD sync so when active directory users are removed, they are removed from Sophos as well would be helpful.
Score 10 out of 10
Vetted Review
Verified User
  • Minimizing SPAM emails
  • Protection against Phishing attacks
  • Protection of Office 365
  • I'm not sure but I think that Sophos Email is not compatible with some email platforms such as ZEBRA
  • Third part ranking
  • The email awareness component is not part of Sophos Email and should be ordered separately
Score 10 out of 10
Vetted Review
Verified User
  • Stop ransomware.
  • Block stealth attacks.
  • Trust the inbox.
  • Protect sensitive data.
  • Email encryption.
  • To give both on premise and cloud deployment.
  • To be adaptive for some additional email sources.
  • Better third party position.
  • More references.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Filters spam emails and keeps our inboxes clean, even keeps our spam folders in Gmail clear.
  • Filters phishing emails that can be dangerous to our team's security.
  • Sometimes it will filter emails that are not spam, and should not be considered spam.
  • I have seen systems that handle mislabeled spam email better, in how they can be accessed by the end user.
Derek Schroeder | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Inbound email, scanning and filtering of email.
  • Outbound email scanning, as well as encryption for secure transfer.
  • The attachment scanning and sandboxing of files to test danger level.
  • Other vendors services are a bit more streamlined for end users and their quarantine digests.
  • Administration does not allow for quite as many settings as other vendors.
Stephen Wittmaak | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
  • Scans emails.
  • Blocks phishing scams.
  • Checks email links for vulnerabilities.
  • Keeps track of all traffic and data whether personal or business.
  • Affects email templates when testing.
  • Obscures true links in emails with redirects.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • We could customize it to have a certain level of workflow. We manage to enforce certain email (based on key-phrases) to be quarantined before send it to the recipient. And the email needs to be approved (manually) before being released.
  • For certain type (using regex) of email, we will encrypt it if it's sent outside our organization domain.
  • Scalable
  • Out of the box workflow approval of emails before being sent to recipients is a plus
  • Using regex needs a certain expertise
  • In regards to DLP, why not add context based and content based
Juan Carlos Sanchez Pignalosa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
  • Easy deployment.
  • Excellent pre and post support service.
  • Good rate of threat detection
  • Graphic interface smoothness, a little bit hard to find advanced features.
  • Logs details and preview.
  • Support channel configuration for advanced support requirements.
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