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Spiff

Spiff

Overview

What is Spiff?

Spiff headquartered in Sandy offers their sales commission engine and automation platform, providing a personalized performance dashboard for individual contributors, commission plan building tools, approval workflow for commission plans, and integrations with payment (e.g. Stripe, Paypal), as well as CRMs…

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Recent Reviews

Spiff's UX/UI

10 out of 10
September 08, 2023
Incentivized
Amazing -- all employees can see payouts in a really user friendly UX/UI. You are able to track you payouts every month with a chart and …
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Spiff Review

9 out of 10
August 30, 2023
Incentivized
We use Spiff to automate commissions and at the same time provide visibility to the users of their commission calculation. The product …
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Wonderful tool

8 out of 10
August 24, 2023
Incentivized
Sales performance calculation is being measured through Spiff. Sales people with the help of this platform can keep a tab on their …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 8 features
  • Sales compensation plan creation (149)
    9.3
    93%
  • Sales compensation dashboards & forecasting (171)
    9.2
    92%
  • Sales compensation process automation (176)
    8.9
    89%
  • Complex sales crediting (135)
    8.9
    89%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Spiff?

Spiff headquartered in Sandy offers their sales commission engine and automation platform, providing a personalized performance dashboard for individual contributors, commission plan building tools, approval workflow for commission plans, and integrations with payment (e.g. Stripe, Paypal), as well…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://spiff.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

6 people also want pricing

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Features

Sales ICM

Features around incentive compensation management for sales

8.9
Avg 7.7
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Product Details

What is Spiff?

Spiff is a class of commission software that combines the familiarity and ease-of-use of a spreadsheet with automation at scale- to enable finance and sales operations teams to self-manage complex incentive compensation plans. Spiff is designed to facilitate trust across organizations, motivate sales teams, increase visibility into performance and earnings, and ultimately, drive top line growth. The platform's UI, in-depth reporting capabilities, and integrations are features that support enterprise organizations.

Spiff Features

Sales ICM Features

  • Supported: Sales compensation plan creation
  • Supported: Complex sales crediting
  • Supported: Sales compensation process automation
  • Supported: Incentive auditing/regulation compliance
  • Supported: Sales compensation dashboards & forecasting
  • Supported: Incentive modeling
  • Supported: Agile incentive strategy
  • Supported: ICM mobile visibility

Additional Features

  • Supported: Live calculations and real-time updates
  • Supported: Plan Document Management
  • Supported: Approval Workflows
  • Supported: Integrations to Automate Commission Related Data Fueling into Spiff's Commission Engine
  • Supported: System Activity Log to Capture all Changes to Plans and Datasets for Easy Auditing

Spiff Screenshots

Screenshot of Real-time commission statements.Screenshot of Customized plans in Spiff's Designer tool.Screenshot of Commission-related data fueling into Spiff’s Commission Engine.Screenshot of The Spiff experience within Salesforce.Screenshot of Multi-step approval workflows to expedite statements getting approved and finalized for payroll.

Spiff Videos

Automating Commissions and Motivating Sales with Spiff
Weave's Growth Story
Announcement Video

Spiff Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Spiff headquartered in Sandy offers their sales commission engine and automation platform, providing a personalized performance dashboard for individual contributors, commission plan building tools, approval workflow for commission plans, and integrations with payment (e.g. Stripe, Paypal), as well as CRMs and ERP systems.

Xactly Incent, CaptivateIQ, and Performio are common alternatives for Spiff.

Reviewers rate Sales compensation plan creation highest, with a score of 9.3.

The most common users of Spiff are from Mid-sized Companies (51-1,000 employees).

Spiff Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)55%
Enterprises (more than 500 employees)25%
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Comparisons

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Reviews and Ratings

(437)

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Deepak Kushwaha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Spiff is used by my organization to disburse the sales incentive earned. Earlier the organization was facing challenges as the earlier software couldn't be customized to the sales model my org had in place. Spiff is easily accustomed to our requirements and has made the payroll department's job much easier. Not just that, 3very sales rep is now able to track their earning by simply logging into their profile and monitoring their incentives. Huge difference!!
  • It can be integrated with SalesForce very easily.
  • The opportunities with their incentive values can be monitored on Spiff very easily.
  • Every user has the right to check his or her earning. Historical data can also be checked.
  • A currency converter feature can be included. Since my incentive is calculated in USD but disbursed in INR, it would be more helpful for me to know the conversion rate used.
  • Data export in CSV feature should be included
  • In case of any discrepancy, contact to payroll team feature should be included.
I have already explained how this is helping my org and its employees currently. Transitioning from an earlier model to Spiff this year has been nothing but a blessing.
Sales ICM (8)
57.5%
5.8
Sales compensation plan creation
100%
10.0
Complex sales crediting
N/A
N/A
Sales compensation process automation
100%
10.0
Incentive auditing/regulation compliance
N/A
N/A
Sales compensation dashboards & forecasting
80%
8.0
Incentive modeling
90%
9.0
Agile incentive strategy
N/A
N/A
ICM mobile visibility
90%
9.0
  • Time gap in disbursing incentives as compared to earlier has reduced.
  • Reps are able to monitor their incentives without the complex SIP calculation, their transparency has increased.
  • Since it integrates well with SalesForce, no need to manage incentive apps separately. You can view this opp by opp in the Spiff account.
It has helped me understand my commission earning so easily that I would recommend it to every org I switch to in the future.
Spiff shows every data in not just tabular form but also through graphics and charts. You can get a glance at your performance and commission earning on the dashboard itself and if you want to deep dive, you can always scroll to tabular data. I can with all assertiveness and trust view my data and it gives me a kick to perform harder.
None. It was calculated manually by the management and it was mostly non-transparent.
500
Our Go To Market team uses Spiff to showcase clear and transparent sales commission earned by respective teams across globe.
1
We have only one co-ordinator who takes up all the queries pertaining to Spiff and gets it resolved.
  • Sales commission
  • Linked with Salesforce
  • Transparency among sales reps
  • Earlier the calculations were done manually, Spiff has cut the chaos to almost zero
  • Reps can check their incentive on real time basis
  • Sales incentives are linked with incentive plan and Salesforce
  • No comments
Clarity and transparency provided by Spiff is very high. People stay in an organisation when they see the transparency in such things.
Not Sure
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
Well, scalability, user interface and transparency are the three pillars on which I would base my evaluation and selection process.
  • Implemented in-house
  • Not sure
No
  • No Training
Yes. Every thing is straight forward and self explanatory.
Never reached out to support
I have not purchase this, it is provided to us from our organization.
No
I have reached out to my spiff administrator using the support service and my issue was resolved promptly.
  • Integration with SFDC
  • Commission calculation
  • Yearly incentive report downloads
  • Order closures
  • None that I have come across as such
No
It caters to my entire organization at global level.
Since it gets updated on real time basis, there is hardly any lag or availability issue here.
Spiff is super easy, user friendly and simple to use tool. Pages load quickly and reports get download easily.
  • SFDC
It pulls data from SFDC and updates them within 24 hours. Integration is also smooth and easy to use.
  • Not yet
  • Single Signon
None
Not sure
None
  • Not sure
  • Not sure
No
July 06, 2022

5 stars!!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use it to keep track of my commissions. Didn’t have it at my last company and was always guessing so this makes a huge difference! I use it after each deal I close so I can track how much I will be paid the following month. It puts me at ease with how much money I need to make.
  • Accurate
  • Quick updates
  • Shows what I closed
  • Easy to use
  • Mobile app
  • Edit or challenge something
  • Disputes
As I mentioned before I use it to track my commissions so for salespeople it makes a huge difference being able to see exactly what I am earning the following month. I think people in other roles might not find that much benefit from it. Not sure what the other roles would use it for
Sales ICM (8)
62.5%
6.3
Sales compensation plan creation
100%
10.0
Complex sales crediting
N/A
N/A
Sales compensation process automation
100%
10.0
Incentive auditing/regulation compliance
100%
10.0
Sales compensation dashboards & forecasting
100%
10.0
Incentive modeling
100%
10.0
Agile incentive strategy
N/A
N/A
ICM mobile visibility
N/A
N/A
  • Imported productivity
  • Ease of mind
  • Clearing
It’s pretty self-explanatory it didn’t really need any tutorial or need any buddy to give me a demo of it to see how it works. I loved that I could just jump in and see exactly what my commissions will be for the following months and didn’t need any setup.
I like it because it gives me clarity into what I’m actually making and it allows me to see a month ahead exactly what I’ll be getting in so I can plan accordingly. I will say that sometimes spiff has been inaccurate for me and I’ve had to bring it up with the people who are overcompensation at my company not sure if that is a problem with Spiff but other than that it’s been good.
Haven’t used any other programs.
80
It is mainly used for tracking how much commission they have made in the month/quarter. It is really nice because we don't have to do the math on how much we closed, there is a calculator and visual representation already built in. it is very convenient and time saving.
The skills responsible for mangaing the spiff software would be knowing how to use the commission multiplier and how to accuracy convey that. From my knowlefe there are only 3 people managing the software at my company so it doesn't seem like it is a very taxing job, as that is not their only responsibility .
  • Tracking commisions
  • Goal setting
  • Inspire
  • seeing past commisions
  • YTD comp
  • Competitions
  • more competitions
  • more accurate an\\updating of compensations
  • different views
it does everything it needs to and is expected to at a perfection! I have zero issues with the product. My favorite thing is the user interface is so easy to use, props to the product team for making something so easy to use and appealing to the eye. its great!
No
  • Product Usability
The most important factor is easy of use or product usability. For a software like this, bells and wistles are cool but we really just need to know how to track out commissions. The different views are nice but the sole purpose of something like this is to give visibility and clarity.
I wasnt personally invovled with the decision making for this, but if I could go back and change I would take a few of the sales reps and see what they find more valuable in a commission tracking software. I would be able to get a better idea of what the business needs.
  • Don't know
  • NA
  • NA
  • NA
I wasnt invovled but I heard it went smoothly!
I have never had any issues but I heard that people that did got help immediately. When one person gets help it allows the rest of the org to be open to training and getting help as well. I thought that was awesome how fast they supported us that time.
I did not purchase thos becie I am not involved with the choosing of what support to get.
When we changed out comp plans and we had to go in and change this in one month, our compensation team was able to get a really fast turn around and to see what changes needed to be made. The turn around ended up being less than a month and our next pay period we were able to see acuratly.
  • UX
  • Easy of login
  • SSO
  • Easy to use
  • Login
  • Seeing previous months
  • YTD
Yes, but I don't use it
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Spiff is used seamlessly for sales commissions/incentives calculations and as a disbursement tool in the organisation. It's being used in the whole organisation by whoever is eligible for incentives. The live update & sync for calculating the commissions transparently, otherwise it's very difficult for an employee to track their incentives.
  • Live sync & record of incentives.
  • Calculation is very transparent.
  • Commission break down bar chart percentage-wise.
  • Customer support centre is quick to react.
  • More clear rules while syncing the sales data from other platform.
  • Avoiding some duplicate or not relevant entries.
  • Better dashboard.
1. Spiff is absolutely well suited for immediate calculations of your or a team's variable results and planning. Immediately shows the achievement status.
2. I don't find [it would be appropriate] in sales.
Sales ICM (8)
92.5%
9.3
Sales compensation plan creation
90%
9.0
Complex sales crediting
90%
9.0
Sales compensation process automation
90%
9.0
Incentive auditing/regulation compliance
100%
10.0
Sales compensation dashboards & forecasting
100%
10.0
Incentive modeling
90%
9.0
Agile incentive strategy
90%
9.0
ICM mobile visibility
90%
9.0
  • It definitely helps sales rep to motivate and plan his goals.
  • Calculation made easy and live.
  • Automated, no need of human intervention so there's a cost savings.
Yes, commissions are more transparent and live and are readily available for anyone to track and see where he is going.
  • Xactly Commission Expense Accounting (CEA)
Complete automations, live sync of data, simple dashboard to understand, sales incentive customisation & plan creation.
300
Mostly sales
3
1. Overall knowledge of the commission matrix region wise
2. Analytical skilled people
3. knowledge of software operations
4. ability to analyse and interpret data and
5. Knowledge of sales
  • commission payouts
  • sales Performance matrix analysis
  • gap analysis parameter wise
  • performance analysis
  • sales personwise
  • Person wise analysis & matrix
  • crediting the best sales champ for the region
Although the renew depends on the management, But i would highly recommend this because of their easy to use and transparently demonstrating the numbers. Realtime sync of data and self review of performance achievements, & payouts.
Motivates an individual to chk where he is standing and how to mitigate the gap
Yes
Xactly , it was a cumbersome software and not user friendly. difficult for a sales person to analyse and act
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
product usability- as its very convenient and user friendly to access and view
not very soon, may be 1-2 year..
  • Implemented in-house
Change management was a small part of the implementation and was well-handled
  • trainings
  • commission matrix aligned regionwise
  • calculation and quota/parameters settings
No as usual
  • Online Training
As because , the training imparted was well defined and self learnable. The online sessions explained the benefits, features and complete sue of the tool to map your own performances. Not only that the guide book also helped and the online query submission also is a great support for this tool .It really helped a lot for the training sessions for all
its exactly what is required for this type of tool. It is very simple and easily accessable
No as such, as its been done by our internal IT team
additional configuration at the user level is not done may be at the software level for all done by our team
support and trouble shooting doesn't require and also its been fast
I don't have any exact idea on this..
No
May be last year 2021
  • the easy tabs
  • the dashboard view
  • the detailing breakdown of the commission calculation and view
  • May be dashboard view can be elaborated
  • no as such
Mostly for sales commissions and incentives calculation for sales department it may be used and some 1-2 departments .
Yes all time
Well performance for all the above factors as asked.
  • salesforce.com
  • okta
Can be answered by the IT
  • no as such
  • Single Signon
Can be advised to provide more options
Integration, scalability, Uptime , ease of usage,
No as such
Yes
  • clear dashboard
  • more uptime
  • more features in the dasboard
  • and a live calculator or calculate the no gap etc
March 10, 2022

Love using Spiff

Erin Loughran | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Spiff to track my commission per quarter. I love using this to track and have an idea of what I am expecting. This is perfect with knowing what to expect with deal percentages tracking what to expect in my quarterly commission checks. This helps track my quarters and deals.
  • User Friendly
  • Tracking Commission
  • Having Commission Stats
  • Track taxes
  • Breaking down by deal closed
I have had the experience without Spiff and with Spiff. Spiff saves me time and energy on tracking my own commission for me with breakdowns of per deal and average. I think the only thing Spiff is well suited for is that. It is the perfect thing for tracking my incoming money.
Sales ICM (8)
28.75%
2.9
Sales compensation plan creation
N/A
N/A
Complex sales crediting
N/A
N/A
Sales compensation process automation
80%
8.0
Incentive auditing/regulation compliance
N/A
N/A
Sales compensation dashboards & forecasting
80%
8.0
Incentive modeling
70%
7.0
Agile incentive strategy
N/A
N/A
ICM mobile visibility
N/A
N/A
  • N/A
As a user, I don't get to see the manager view but I love being able to see my commission tracked and viewed what I am expecting. As a user, I only use it for one thing. It shows me stats, incoming money, breakdown of each month, and commission average.
This has helped me understand the breakdown of how much money will be made per deal closed with the percentage. This gives me a better understanding of what work I need to do and where I am against my goal. Ultimately I think it has helped me understand the compensation process and help me trust it better.
20
I dont have a direct number for how many people use Spiff as I am not a admin for Spiff or a manager level but the sales organization uses Spiff. Part of the sales team would be the CS team, BDR team and Account Executive team. Any team that makes commission.
1
I only know of one team member that supports our in-house of Spiff and I do know that we have not had our 2022 plans updated yet so I have use Spiff in 2022.
  • Commission Tracking
  • Quota Tracking
  • Average Commission
  • Ease of use
  • Commission Trend/Breakdown
  • Bonuses
  • Using it for more bonuses
  • tracking deals
  • breaking down deals
I would love to renew but it is not my decision as I am not in a management position but I will always recommend it.
No
I was not involved in the decision.
I was not involved in the decision
  • Don't know
  • N/A
We had an onboarding call but that is all I was involved in during the implementation process.
I do not deal with support nor have I ever had to reach out for their support
N/A - not involved in that process
N/A
  • Commission
  • Quotas
  • N/A
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