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Spiff

Spiff

Overview

What is Spiff?

Spiff headquartered in Sandy offers their sales commission engine and automation platform, providing a personalized performance dashboard for individual contributors, commission plan building tools, approval workflow for commission plans, and integrations with payment (e.g. Stripe, Paypal), as well as CRMs…

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Recent Reviews

Spiff's UX/UI

10 out of 10
September 08, 2023
Incentivized
Amazing -- all employees can see payouts in a really user friendly UX/UI. You are able to track you payouts every month with a chart and …
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Spiff Review

9 out of 10
August 30, 2023
Incentivized
We use Spiff to automate commissions and at the same time provide visibility to the users of their commission calculation. The product …
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Wonderful tool

8 out of 10
August 24, 2023
Incentivized
Sales performance calculation is being measured through Spiff. Sales people with the help of this platform can keep a tab on their …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 8 features
  • Sales compensation plan creation (149)
    9.3
    93%
  • Sales compensation dashboards & forecasting (171)
    9.2
    92%
  • Sales compensation process automation (176)
    8.8
    88%
  • Complex sales crediting (135)
    8.8
    88%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Spiff?

Spiff headquartered in Sandy offers their sales commission engine and automation platform, providing a personalized performance dashboard for individual contributors, commission plan building tools, approval workflow for commission plans, and integrations with payment (e.g. Stripe, Paypal), as well…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://spiff.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Sales ICM

Features around incentive compensation management for sales

8.9
Avg 7.7
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Product Details

What is Spiff?

Spiff is a class of commission software that combines the familiarity and ease-of-use of a spreadsheet with automation at scale- to enable finance and sales operations teams to self-manage complex incentive compensation plans. Spiff is designed to facilitate trust across organizations, motivate sales teams, increase visibility into performance and earnings, and ultimately, drive top line growth. The platform's UI, in-depth reporting capabilities, and integrations are features that support enterprise organizations.

Spiff Features

Sales ICM Features

  • Supported: Sales compensation plan creation
  • Supported: Complex sales crediting
  • Supported: Sales compensation process automation
  • Supported: Incentive auditing/regulation compliance
  • Supported: Sales compensation dashboards & forecasting
  • Supported: Incentive modeling
  • Supported: Agile incentive strategy
  • Supported: ICM mobile visibility

Additional Features

  • Supported: Live calculations and real-time updates
  • Supported: Plan Document Management
  • Supported: Approval Workflows
  • Supported: Integrations to Automate Commission Related Data Fueling into Spiff's Commission Engine
  • Supported: System Activity Log to Capture all Changes to Plans and Datasets for Easy Auditing

Spiff Screenshots

Screenshot of Real-time commission statements.Screenshot of Customized plans in Spiff's Designer tool.Screenshot of Commission-related data fueling into Spiff’s Commission Engine.Screenshot of The Spiff experience within Salesforce.Screenshot of Multi-step approval workflows to expedite statements getting approved and finalized for payroll.

Spiff Videos

Automating Commissions and Motivating Sales with Spiff
Weave's Growth Story
Announcement Video

Spiff Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Spiff headquartered in Sandy offers their sales commission engine and automation platform, providing a personalized performance dashboard for individual contributors, commission plan building tools, approval workflow for commission plans, and integrations with payment (e.g. Stripe, Paypal), as well as CRMs and ERP systems.

Xactly Incent, CaptivateIQ, and Performio are common alternatives for Spiff.

Reviewers rate Sales compensation plan creation highest, with a score of 9.3.

The most common users of Spiff are from Mid-sized Companies (51-1,000 employees).

Spiff Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)20%
Mid-Size Companies (51-500 employees)55%
Enterprises (more than 500 employees)25%
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Comparisons

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Reviews and Ratings

(437)

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
Deepak Kushwaha | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Spiff is used by my organization to disburse the sales incentive earned. Earlier the organization was facing challenges as the earlier software couldn't be customized to the sales model my org had in place. Spiff is easily accustomed to our requirements and has made the payroll department's job much easier. Not just that, 3very sales rep is now able to track their earning by simply logging into their profile and monitoring their incentives. Huge difference!!
  • It can be integrated with SalesForce very easily.
  • The opportunities with their incentive values can be monitored on Spiff very easily.
  • Every user has the right to check his or her earning. Historical data can also be checked.
  • A currency converter feature can be included. Since my incentive is calculated in USD but disbursed in INR, it would be more helpful for me to know the conversion rate used.
  • Data export in CSV feature should be included
  • In case of any discrepancy, contact to payroll team feature should be included.
I have already explained how this is helping my org and its employees currently. Transitioning from an earlier model to Spiff this year has been nothing but a blessing.
Sales ICM (8)
57.5%
5.8
Sales compensation plan creation
100%
10.0
Complex sales crediting
N/A
N/A
Sales compensation process automation
100%
10.0
Incentive auditing/regulation compliance
N/A
N/A
Sales compensation dashboards & forecasting
80%
8.0
Incentive modeling
90%
9.0
Agile incentive strategy
N/A
N/A
ICM mobile visibility
90%
9.0
  • Time gap in disbursing incentives as compared to earlier has reduced.
  • Reps are able to monitor their incentives without the complex SIP calculation, their transparency has increased.
  • Since it integrates well with SalesForce, no need to manage incentive apps separately. You can view this opp by opp in the Spiff account.
It has helped me understand my commission earning so easily that I would recommend it to every org I switch to in the future.
Spiff shows every data in not just tabular form but also through graphics and charts. You can get a glance at your performance and commission earning on the dashboard itself and if you want to deep dive, you can always scroll to tabular data. I can with all assertiveness and trust view my data and it gives me a kick to perform harder.
None. It was calculated manually by the management and it was mostly non-transparent.
500
Our Go To Market team uses Spiff to showcase clear and transparent sales commission earned by respective teams across globe.
1
We have only one co-ordinator who takes up all the queries pertaining to Spiff and gets it resolved.
  • Sales commission
  • Linked with Salesforce
  • Transparency among sales reps
  • Earlier the calculations were done manually, Spiff has cut the chaos to almost zero
  • Reps can check their incentive on real time basis
  • Sales incentives are linked with incentive plan and Salesforce
  • No comments
Clarity and transparency provided by Spiff is very high. People stay in an organisation when they see the transparency in such things.
Not Sure
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
Well, scalability, user interface and transparency are the three pillars on which I would base my evaluation and selection process.
  • Implemented in-house
  • Not sure
No
  • No Training
Yes. Every thing is straight forward and self explanatory.
Never reached out to support
I have not purchase this, it is provided to us from our organization.
No
I have reached out to my spiff administrator using the support service and my issue was resolved promptly.
  • Integration with SFDC
  • Commission calculation
  • Yearly incentive report downloads
  • Order closures
  • None that I have come across as such
No
It caters to my entire organization at global level.
Since it gets updated on real time basis, there is hardly any lag or availability issue here.
Spiff is super easy, user friendly and simple to use tool. Pages load quickly and reports get download easily.
  • SFDC
It pulls data from SFDC and updates them within 24 hours. Integration is also smooth and easy to use.
  • Not yet
  • Single Signon
None
Not sure
None
  • Not sure
  • Not sure
No
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Track my commission. We sell commercial HVAC/R equipment. Due to supply line interruptions, it is difficult to keep up with your daily/weekly/monthly sales and bonus. We use this software to help manage that task. It is difficult to track your pay and work your clients at the same time.
  • Graphics
  • Date
  • Availability
  • Design
  • Ease of use
  • Needs to update numerous times throughout the day. Only updates once daily.
  • Need more data
  • Main issue is no live tracking of your sales numbers.
This comes in handy on residential sales as those are generally "right now" situations vs commercial which are project-based. It is difficult to keep up with your numbers due to being pulled in 100 directions at a time. Where it does not work is in the fast sale transactions, I can do $100k in sales in a day, but the software does not update until the following morning so that afternoon, I have no real idea of how the daily sales are impacting my bonus.
Sales ICM (6)
43.33333333333333%
4.3
Sales compensation plan creation
30%
3.0
Complex sales crediting
40%
4.0
Sales compensation process automation
60%
6.0
Incentive auditing/regulation compliance
20%
2.0
Sales compensation dashboards & forecasting
40%
4.0
Incentive modeling
70%
7.0
  • Increased commission payout
  • Better tracking
  • Forecasting
  • Has helped my mental health to see early on that I am on track or ahead of where I need to be to hit my quarterly numbers
I gave it a 7, it needs to update more often during the day which is my main complaint. For those of us in high volume sales, I can pull in $100k in HVAC equipment in an afternoon. Yet, I really do not know where I land in getting my bonus due to it only updates the next morning.
I can plan purchases better as see I see what I am earning. It greatly helps my mental health to see what I am doing on a daily basis in relation to my bonus. It takes the guesswork out of my sales numbers every day and thus I can plan way ahead for things.
We have no experience w/other vendors. I am very happy with Spiff except the live tracking. That is is by far what is needed, I like to keep track of things by the minute, you only update once in the morning.
3000
I believe only certain sales departments use it. We signed up for it a year or so ago and nobody really talks about it oddly. I only know myself and one other person that uses it daily. I was not involved in the implementation of this program so I am not aware of other users. I belive all the ISR teams use it now.
1
Not sure, I know we have one person that I can reach out to, but the few times I have asked questions, like using the app on Mobile, she had no clue.
  • Track bonus
  • Track commissions
  • Track daily/yearly sales
  • Keep myself on track thru the Qtr
  • None that I know off, I just check it in the mornings
  • Push it out to more sales groups
I enjoy using it and it is easy to see where you stand, the issue is still no live tracking, or at the very least, twice daily updates. You have the update in the morning, but I would like to see where I stand at the end of the day as well.
Not Sure
  • Other
Not involved in the purchase process
Not involved
  • Don't know
Not involved
  • No Training
Yes, it is well with the range of learning for any office/data tyep worker
Never reach out for support
Not involved in purchasing
  • The initial load page, it has all the numbers I need and for the test for the Qtr's
  • No
Yes, but I don't use it
It seems simple to use and easy to train on so more clients can use it
We have never had it go down.
It loads quickly and is always available
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Spiff is used seamlessly for sales commissions/incentives calculations and as a disbursement tool in the organisation. It's being used in the whole organisation by whoever is eligible for incentives. The live update & sync for calculating the commissions transparently, otherwise it's very difficult for an employee to track their incentives.
  • Live sync & record of incentives.
  • Calculation is very transparent.
  • Commission break down bar chart percentage-wise.
  • Customer support centre is quick to react.
  • More clear rules while syncing the sales data from other platform.
  • Avoiding some duplicate or not relevant entries.
  • Better dashboard.
1. Spiff is absolutely well suited for immediate calculations of your or a team's variable results and planning. Immediately shows the achievement status.
2. I don't find [it would be appropriate] in sales.
Sales ICM (8)
92.5%
9.3
Sales compensation plan creation
90%
9.0
Complex sales crediting
90%
9.0
Sales compensation process automation
90%
9.0
Incentive auditing/regulation compliance
100%
10.0
Sales compensation dashboards & forecasting
100%
10.0
Incentive modeling
90%
9.0
Agile incentive strategy
90%
9.0
ICM mobile visibility
90%
9.0
  • It definitely helps sales rep to motivate and plan his goals.
  • Calculation made easy and live.
  • Automated, no need of human intervention so there's a cost savings.
Yes, commissions are more transparent and live and are readily available for anyone to track and see where he is going.
  • Xactly Commission Expense Accounting (CEA)
Complete automations, live sync of data, simple dashboard to understand, sales incentive customisation & plan creation.
300
Mostly sales
3
1. Overall knowledge of the commission matrix region wise
2. Analytical skilled people
3. knowledge of software operations
4. ability to analyse and interpret data and
5. Knowledge of sales
  • commission payouts
  • sales Performance matrix analysis
  • gap analysis parameter wise
  • performance analysis
  • sales personwise
  • Person wise analysis & matrix
  • crediting the best sales champ for the region
Although the renew depends on the management, But i would highly recommend this because of their easy to use and transparently demonstrating the numbers. Realtime sync of data and self review of performance achievements, & payouts.
Motivates an individual to chk where he is standing and how to mitigate the gap
Yes
Xactly , it was a cumbersome software and not user friendly. difficult for a sales person to analyse and act
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
product usability- as its very convenient and user friendly to access and view
not very soon, may be 1-2 year..
  • Implemented in-house
Change management was a small part of the implementation and was well-handled
  • trainings
  • commission matrix aligned regionwise
  • calculation and quota/parameters settings
No as usual
  • Online Training
As because , the training imparted was well defined and self learnable. The online sessions explained the benefits, features and complete sue of the tool to map your own performances. Not only that the guide book also helped and the online query submission also is a great support for this tool .It really helped a lot for the training sessions for all
its exactly what is required for this type of tool. It is very simple and easily accessable
No as such, as its been done by our internal IT team
additional configuration at the user level is not done may be at the software level for all done by our team
support and trouble shooting doesn't require and also its been fast
I don't have any exact idea on this..
No
May be last year 2021
  • the easy tabs
  • the dashboard view
  • the detailing breakdown of the commission calculation and view
  • May be dashboard view can be elaborated
  • no as such
Mostly for sales commissions and incentives calculation for sales department it may be used and some 1-2 departments .
Yes all time
Well performance for all the above factors as asked.
  • salesforce.com
  • okta
Can be answered by the IT
  • no as such
  • Single Signon
Can be advised to provide more options
Integration, scalability, Uptime , ease of usage,
No as such
Yes
  • clear dashboard
  • more uptime
  • more features in the dasboard
  • and a live calculator or calculate the no gap etc
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Spiff in two main ways: 1. To measure and keep track of my personal quota, total commissions, and per paycheck breakdowns. 2. To compare my performance from previous months/quarters/years to evaluate my growth (I do the same thing for teammates who fall under my supervision as well).
  • Spiff does a great job of accurately tracking my quota and compensation
  • Keeps a solid history of my compensation and quota attainment in one spot
  • Makes it easy to make adjustments when it comes to spotting any potential errors
  • Make a place where I can opt-in for email notifications every time my commission changes/when I book a new deal.
  • It would be cool to have a year-to-year comparisons page
  • More collaboration with teams/managers
Spiff is well suited for any sales organization (or really any type of org and/or department where people either carry quotas or make commissions). I could also see if being useful to any team where certain performance metrics can be easily measured and tracked over time. Personally, I can think of many teams where Spiff couldn't be utilized. I feel it is most beneficial for teams I already described, but its utility could go across the board.
Sales ICM (8)
98.75%
9.9
Sales compensation plan creation
100%
10.0
Complex sales crediting
100%
10.0
Sales compensation process automation
100%
10.0
Incentive auditing/regulation compliance
100%
10.0
Sales compensation dashboards & forecasting
100%
10.0
Incentive modeling
90%
9.0
Agile incentive strategy
100%
10.0
ICM mobile visibility
100%
10.0
  • Decrease in overall commission processing time
  • Provides increased visibility and accuracy when it comes to compensation plans and payouts
  • Decreased time to conflict resolution involving commission descrepancies
  • Increase in both motivation and productivity for sales reps
Spiff is incredibly easy to use. Even someone logging in for the first time can easily understand how the system works and what information is relevant and/or most important to them. It also has a solid amount to support in case you do have questions or need to loop in a team member for something.
Spiff has allowed me to trust my organization more because I know exactly where my commission comes from. There is complete visibility into what I'm getting paid for, how much I am getting paid, and whether or not it matches up with the compensation plan we had discussed in the first place.
Personally, I didn't make the decision to use Spiff at my current org, that is just the system they use across the entire company. I have used CaptivateIQ at a previous company. I will say that between the two tools, I prefer using Spiff. I feel the overall setup and modeling of Spiff are easier to understand. Additionally, setting up and connecting to Spiff was much simpler than setting up CaptivateIQ was.
Our entire Sales organization uses Spiff. They mainly use it to calculate and keep track of their commissions to make sure their OTE and other earnings are accurate. They also use it for forecasting, alignment with the fincance and enablement departments, and for ensuring comp letters are on file and easily accesible.
Spiff is an extemely intuitive system. 5 or more minutes on the tool should allow anyone to get a basic understanding of its uses and value to salespeople. The UI is also clean and easy to follow. You can find at a glance, most of the time, exactly what information you're looking for.
  • Forecasting
  • Comp accuracy and tracking
  • Single source of truth for salespeople
  • Cross-functional alignment
  • Our sales leadership team uses Spiff for to keep track of individual activities
  • Teams collaborate on Spiff
  • Not sure, but would certainly be open to learning what other teams are doing / what functionality is available I am not yet aware of.
Spiff has become an indisposable tool for our sales org. Our salespeople, management, and finance team use it on a daily basis to ensure accuracy and keep ongoing records of this ever-changing information. It is also heavily integrated into our team's cadences. Using Spiff saves us a ton of time, helps us avoid re-work and double checking, and allows us to keep our commissions as automated as possible.
We have a fairly large Enterprise sales team (200+ people and growing). Back when I first started at my organization this number was actually around 100 people. We've doubled in size since then and we have had zero problems adding these additional users.
In all my time using Spiff, I only recall it being unoperational (outside the times when there is scheduled maintence. During those times, Spiff does a good job at communicating when their services will be offline and why). The times when I do get a small error, 9 times out a 10 a simple refresh of the browser will fix the issue.
Pages load quickly, dashboards update numerous times throughout the day, and the integrations are seamless and operate without a hitch. On occasion, commissions will be delayed in calculating corrctly by a day or so, but that is quite rare. I don't find that delay to be a huge hinderance anyways.
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