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Splashtop

Splashtop

Overview

What is Splashtop?

Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases.…

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Recent Reviews

Splashtop Recommendation

10 out of 10
April 09, 2024
Our business needed a seamless, fast and safe platform for employees to use for accessing office network computers, business files and …
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Splashtop Review

10 out of 10
March 12, 2024
Incentivized
I'm a volunteer bookkeeper/treasurer for a small non profit organization located in [...], CT. Splashtop's remote access allows me to work …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 12 features
  • Screen sharing (37)
    9.3
    93%
  • Over-the-Internet remote session (42)
    9.3
    93%
  • File transfer (39)
    9.0
    90%
  • Multi-platform remote control (33)
    8.7
    87%

Reviewer Pros & Cons

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Pricing

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Splashtop Business Access Solo

$5.00

Cloud
per month per user, billed annually

Splashtop Business Access Pro

$8.25

Cloud
per month per user, billed annually

Splashtop Business Access Performance

$13.00

Cloud
per month per user, billed annually

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.splashtop.com/pricing?utm_s…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

7.8
Avg 8.2
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Product Details

What is Splashtop?

Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant.


Splashtop Business Access is a remote desktop software solution for business professionals and teams, allowing them to work from wherever, using any device. Centrally manage users remote access.
Key features include: File transfer, remote print, access from any device, remote reboot and wake, multi-to-multi monitor viewing.


Splashtop SOS is a remote support software solution for IT, support teams, and help desks. Securely connect on-demand to your users’ computers and mobile devices with a simple session code or with unattended anytime access.
Key features include: Integration with PSA, custom branding, file transfer, share my desktop, chat, user management.


Splashtop Remote Support
is a remote support solution for IT and MSPs, designed to allow users to provide clients with remote access and remotely support clients’ computers.
Key features include: Flexible monthly subscription plans, unlimited technicians, unlimited concurrent sessions, unattended support.


Splashtop Enterprise
is a solution that enables organizations to allow employees' to remotely access their workstations, and provide their IT teams a solution to remotely support employees when they need it the most.
Key features include: Grouping capabilities and granular permissions, centralized management console, anytime/unattended support to computers, helpdesk support to employees, integrate on-demand remote access with ticketing and PSA systems.

Splashtop Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Multi-platform remote control

Splashtop Screenshots

Screenshot of Splashtop Business Access - The solution enables users to connect with remote computersScreenshot of Splashtop Business Access - Managers can assign role-based access and define permissionsScreenshot of Splashtop SOS - Access with a 9-digit session codeScreenshot of Splashtop SOS - View current sessionsScreenshot of Splashtop Remote Support - Files can be transferred between local and remote computersScreenshot of Splashtop Remote Support -  Administrators can control remote capabilities

Splashtop Videos

Splashtop Business Access for individuals and small teams (Remote access)
Splashtop SOS for IT teams (Remote support)
Splashtop Enterprise for large organizations (Remote access and remote support)
Splashtop Remote Support for MSPs (Remote support)

Splashtop Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac, Chrome OS
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, German, Japanese, French, Portuguese, Italian, Chinese (Simplified)

Frequently Asked Questions

LogMeIn Rescue by GoTo, GoTo Resolve, and TeamViewer are common alternatives for Splashtop.

Reviewers rate Screen sharing and Over-the-Internet remote session highest, with a score of 9.3.

The most common users of Splashtop are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(677)

Attribute Ratings

Reviews

(1-25 of 470)
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Score 10 out of 10
Vetted Review
Verified User
Our business needed a seamless, fast and safe platform for employees to use for accessing office network computers, business files and printers while working remote. We switched from another platform after 15 years and could not be happier with the decision. After much research, we signed up for the Splashtop free trial period and before the trial ended were convinced it was the best application for our business needs. We had a few questions and received immediate access to technician by phone and by email. The customer service has been amazing. I highly recommend.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Splashtop to access remote computers of our staff to upgrade and install software. Also, we use this as a tool to diagnose and repair malfunctioning computers.<br>The product is easy and very intuitive to use at a great price point.<br>Technical support is always available, friendly and very knowledgeable.
April 08, 2024

Consultant review

Score 10 out of 10
Vetted Review
Verified User
I started using Splashtop when I opened my computer consulting business. It has been a terrific experience for me when helping users thought out the country.
I have clients here in the Chicago area as well as Washington state and Florida. I've been able to get to Macs, Windows pc's, and even an iPhone to help out customers.

I highly recommend Splashtop to all computer consultants.
March 29, 2024

Perfectly reliable.

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Having several remote sites and several remote employees, Splashtop has been a godsend. The system has been faultless, and our employees have grown to trust their uninterrupted access. We were with another Worldwide remote software company many years ago but suffered from too much downtime and high costs. We have been with Splashtop almost since its inception and have not had any reason to complain.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are a small non-profit with about 15 machines. We primarily use Splashtop for support and remote access when users cannot take their laptops home or need to access fixed workstations remotely. We have also used it to push some PowerShell scripts and run remote commands. Overall, it's a great product for our support team.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Remote access for on premises applications and file server access. Remote accounting service staff access to perform bookkeeping services. Company staff use for remote access of files and forms. Senior management uses for accessing all applications hosted on network server but tteee applications are not accessible via internet. Splashtop is used due to security and stability.
March 12, 2024

Splashtop Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I'm a volunteer bookkeeper/treasurer for a small non profit organization located in [...], CT. Splashtop's remote access allows me to work from anywhere. Last year, I was vacationing in New Zealand for 3 weeks. Using Splashtop, I accessed my payroll software on my home computer and process the payroll for our employees. Splashtop is super easy to install and to use.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Splashtop gives me direct access to the desktops of users I support including servers that run the business. Along with fast remote desktop without firewal issues, there is a useful file manager and a system update feature. I can remotely upgrade systems not only from the remote desktop interface but also directly from the Splashtop computer list.
Brad Shimbashi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Splashtop is used for remote access from our other locations and when we travel on the road. This program is by far the best. We came from Teamviewer after multiple disconnections and much higher pricing. Since we switched we have not had not one disconnection or connection issue. And pricing is very fair.


Score 10 out of 10
Vetted Review
Verified User
Incentivized
Splashtop was rolled out to facilitate secure "in-office" work by remote staff. It's used by hybrid staff (almost the entire organization) on their at-home days. It allows for easy, multi-monitor access so that staff can remain equally productive regardless of location. It's more secure and easier to manage than the alternatives we looked into.
March 05, 2024

I love Splashtop!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I routinely access a remote site and I'm consistently able to do so using Splashtop. I have used other systems in the past, and the reliability and consistent quality of the Splashtop product stands out. I would recommend this application to anyone looking for remote access software.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We got Splashtop during the Covid shutdown in 2020 for working remotely. We've used it ever since and love it. I allows me to administer the network remotely and other employees can access their computers from home. We can't live without it now. It is also a great value.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I found Splashtop looking for a lower-cost way of accessing and controlling remotely deployed computers. Splashtop came out on top because of ease of use and cost. I use Splashtop almost every day. It has been a very cost-effective way to access and control remote locations. Since I discovered it, I have had several of our employees get on board and use it to aid in their jobs. Splashtop just works.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Splashtop as it is included with our RMM, Atera. We also have access to AnyDesk, but Splashtop is our primary remote support tool. Splashtop gives us reliable remote access to our endpoints so we can help our end users. We have users all over the county and we need to be able to quickly and easily support them.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
1. Remote usage for my clients
2. For myself I have all my clients servers with My Splashtop account installed this enables me to support my clients remote and through remote desktop access the clients workstations, as well. There are times that I am able to bill more then one client for the same hour of server because of Splashtop and my 4 monitors.
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