Easy to use and implement, doesn't exactly what it says on the tin
Splashtop helps us to help our Users by providing remote screensharing support for training, consultancy, installing software and general …
Starting at $5 per month per user, billed annually
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What is Splashtop?
Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases.…
Recent Reviews
How Splashtop Differs From Its Competitors
Awards
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Popular Features
- Screen sharing (37)9.393%
- Over-the-Internet remote session (42)9.393%
- File transfer (39)9.090%
- Multi-platform remote control (33)8.787%
Reviewer Pros & Cons
Pricing
Splashtop Business Access Solo
$5.00
Cloud
per month per user, billed annually
Splashtop Business Access Pro
$8.25
Cloud
per month per user, billed annually
Splashtop Business Access Performance
$13.00
Cloud
per month per user, billed annually
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.splashtop.com/pricing?utm_s…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Splashtop?
Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant.
Splashtop Business Access is a remote desktop software solution for business professionals and teams, allowing them to work from wherever, using any device. Centrally manage users remote access.
Key features include: File transfer, remote print, access from any device, remote reboot and wake, multi-to-multi monitor viewing.
Splashtop Business Access is a remote desktop software solution for business professionals and teams, allowing them to work from wherever, using any device. Centrally manage users remote access.
Key features include: File transfer, remote print, access from any device, remote reboot and wake, multi-to-multi monitor viewing.
Splashtop SOS is a remote support software solution for IT, support teams, and help desks. Securely connect on-demand to your users’ computers and mobile devices with a simple session code or with unattended anytime access.
Key features include: Integration with PSA, custom branding, file transfer, share my desktop, chat, user management.
Splashtop Remote Support is a remote support solution for IT and MSPs, designed to allow users to provide clients with remote access and remotely support clients’ computers.
Key features include: Flexible monthly subscription plans, unlimited technicians, unlimited concurrent sessions, unattended support.
Splashtop Enterprise is a solution that enables organizations to allow employees' to remotely access their workstations, and provide their IT teams a solution to remotely support employees when they need it the most.
Key features include: Grouping capabilities and granular permissions, centralized management console, anytime/unattended support to computers, helpdesk support to employees, integrate on-demand remote access with ticketing and PSA systems.
Splashtop Features
Remote Administration Features
- Supported: Screen sharing
- Supported: File transfer
- Supported: Instant message
- Supported: Over-the-Internet remote session
- Supported: Initiate remote control from mobile
- Supported: Centralized management dashboard
- Supported: Session record
- Supported: Multi-platform remote control
Splashtop Screenshots
Splashtop Videos
Splashtop Business Access for individuals and small teams (Remote access)
Splashtop SOS for IT teams (Remote support)
Splashtop Enterprise for large organizations (Remote access and remote support)
Splashtop Remote Support for MSPs (Remote support)
Splashtop Integrations
Splashtop Competitors
Splashtop Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac, Chrome OS |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | English, Spanish, German, Japanese, French, Portuguese, Italian, Chinese (Simplified) |
Splashtop Downloadables
Frequently Asked Questions
Reviewers rate Screen sharing and Over-the-Internet remote session highest, with a score of 9.3.
The most common users of Splashtop are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(678)Attribute Ratings
Reviews
(1-25 of 471)Companies can't remove reviews or game the system. Here's why
Splashtop helps us to help our Users by providing remote screensharing support for training, consultancy, installing software and general day-to-day queries. It is used across our organisation ad-hoc when Users call in or when we have pre-booked meetings for software installations, etc.
- Splashtop was easy for us to implement internally
- And it's easy for our Users to connect up
- The option to customise the end user download is also a nice touch to enforce our brand and encourage trust from our customers
- For what we use it for, I honestly can't think of one...
April 09, 2024
Remote PC management made simple
Score 10 out of 10
Vetted Review
Verified User
We purchased Splashtop for remote support and management of of our users remotely. We are very satisfied with the performance and security Splashtop provides. Highly recommend Splashtop for Remote PC management and is a cost effective solution
- Easy to install and use
- User interface is easy to navigate
- Add the audio and video system to the Splashtop Pro
April 09, 2024
Splashtop Recommendation
Score 10 out of 10
Vetted Review
Verified User
Our business needed a seamless, fast and safe platform for employees to use for accessing office network computers, business files and printers while working remote. We switched from another platform after 15 years and could not be happier with the decision. After much research, we signed up for the Splashtop free trial period and before the trial ended were convinced it was the best application for our business needs. We had a few questions and received immediate access to technician by phone and by email. The customer service has been amazing. I highly recommend.
- Very quick initial set up required remote printing on office computer or host printer
- No issues printing from either remote or host computer - easy set up
April 08, 2024
Easy to Use and Great Results!
We use Splashtop to access remote computers of our staff to upgrade and install software. Also, we use this as a tool to diagnose and repair malfunctioning computers.<br>The product is easy and very intuitive to use at a great price point.<br>Technical support is always available, friendly and very knowledgeable.
- Easy to Use
- Reliable
- Technically superior to others
- For our purposes, no improvement are suggested.
April 08, 2024
Consultant review
Score 10 out of 10
Vetted Review
Verified User
I started using Splashtop when I opened my computer consulting business. It has been a terrific experience for me when helping users thought out the country.
I have clients here in the Chicago area as well as Washington state and Florida. I've been able to get to Macs, Windows pc's, and even an iPhone to help out customers.
I highly recommend Splashtop to all computer consultants.
I have clients here in the Chicago area as well as Washington state and Florida. I've been able to get to Macs, Windows pc's, and even an iPhone to help out customers.
I highly recommend Splashtop to all computer consultants.
- Easy to set up
- Great experience for the customer
- Immediate response to the customer's issue
- Wish that Apple wouldn't make it so that you need to do setup before using it (from the customer point of view)
I have used Splashtop for seven years as a solution to provide helpdesk technical support and as a way for remote users to access their office resources.
- Easy to set up and manage
- Cost effective compared to competitive products
- Easy to use
- Continue to develop for better performance
March 30, 2024
Splashtop
Makes our office and staff more productive. Very easy to use.
- Ease of use
- Access to multiple computers
- Are account uses the program for all our bookkeeping needs off site.
- We don't see any issues with the program.
March 29, 2024
Perfectly reliable.
Having several remote sites and several remote employees, Splashtop has been a godsend. The system has been faultless, and our employees have grown to trust their uninterrupted access. We were with another Worldwide remote software company many years ago but suffered from too much downtime and high costs. We have been with Splashtop almost since its inception and have not had any reason to complain.
- Reliability
- Low cost
- Excellent remote access.
- I can see none.
- Maybe use icons instead of words.
- Make mobile access easier.
March 28, 2024
Splashtop Rocks!
I found Splashtop when looking for a good AND affordable way to remote in and work from home and it was exactly what I was looking for. Works great for me.
- Multi-to-multi monitors. Makes a huge difference in my productivity.
- Connection has been really good, almost zero lag.
- With some programs certain functionality does not work when remoted in. So far I have not noticed anything like that with Splashtop.
- No real complaints. One thing is it could be a little more user-friendly to get your second monitor set up, but it's not a big deal, you just have to open the other window up and drag it to your other monitor. When I haven't used it for a while, I find myself having to re-remember how to do it. It could be just slightly more idiot-proof.
March 20, 2024
Great product! Even Better Value!
We are a small non-profit with about 15 machines. We primarily use Splashtop for support and remote access when users cannot take their laptops home or need to access fixed workstations remotely. We have also used it to push some PowerShell scripts and run remote commands. Overall, it's a great product for our support team.
- Remote Access for Support Purposes.
- Good support for Azure AD joined machines.
- Works well for user remote access.
- Better support for Server OS's. Sometime lags on Server 2019.
- Support would be nice for Windows Server core.
March 13, 2024
Splashtop review
Splashtop Business Access Legacy - 3 Users with 2 SOS w/ Mobile addon to support our customers directly. We use Splashtop Remote Support Plus - 250 Computers that we resell to customers who want to remote their work computers as well as us remoting in
- Remote access
- easy
- frequent updates
- Top 10 wanted improvements... add this page to your website and ask users to be involved.... Page could also show the improvements coming
- Improvements are often for the bigger packages... little guys like me don't get new stuff
- Plenty of room on the toolbar.... would be nice to see all the monitors up there (I have customers with 4 now) and when something opens the icon for that screen flashes
March 13, 2024
Efficient easy to use remote access
Remote access for on premises applications and file server access. Remote accounting service staff access to perform bookkeeping services. Company staff use for remote access of files and forms. Senior management uses for accessing all applications hosted on network server but tteee applications are not accessible via internet. Splashtop is used due to security and stability.
- Security maintained for individual users
- Data transported securely - never an issue with hacking
- Multiple applications and servers accessed from a single application for access
- Auto generated use reports
March 12, 2024
Affordable and user friendly
We use Splashtop to allow our on-call employees the ability to access our SCADA programs remotely to ensure faster response times, and provide them the crucial information needed when responding to alarms.
- User friendly
- Ability to access my office from anywhere
- Registering a new device whenever someone gets a new phone is annoying, but I understand the importance
March 12, 2024
Splashtop Review
I'm a volunteer bookkeeper/treasurer for a small non profit organization located in [...], CT. Splashtop's remote access allows me to work from anywhere. Last year, I was vacationing in New Zealand for 3 weeks. Using Splashtop, I accessed my payroll software on my home computer and process the payroll for our employees. Splashtop is super easy to install and to use.
- great support
- easy install
- easy to use
- I don't have any ideas on how to improve Splashtop
March 11, 2024
Splashtop - a valuable tool for our company
Score 10 out of 10
Vetted Review
Verified User
I live and work in Mexico and access our machines in Australia. We also use it for tech support for our customers. It is fast and reliable for us to use.
- Remote access in a different country
- Accessing my workstation from an iPad
- Customer support for our clients
- I wish we could have concurrent logins for at least a brief time to help with debugging.
March 05, 2024
Splashtop is the best remote desktop app available today
Splashtop gives me direct access to the desktops of users I support including servers that run the business. Along with fast remote desktop without firewal issues, there is a useful file manager and a system update feature. I can remotely upgrade systems not only from the remote desktop interface but also directly from the Splashtop computer list.
- High-performance remote desktop
- Convenient remote system updates
- Reliable access to machines located behind any internet firewall
- I would like if Splashtop Business could get some of the new features in other subscription tiers
- Lower prices for the new subscription tiers would be most welcome
- Keeping the Splashtop Streamer and the Splashtop Desktop app should be done automatically because I find lots of machines with outdated Splashtop software that I feel could have been done automatically by the Splashtop software itself.
March 05, 2024
Splashtop Remote Access for IT Support organizations
My company uses Splashtop SOS for remote support of our customers. We also use Splashtop Streamer for remote desktop access to our own office workstations when working off-site.
- Automatic download of Splashtop SOS remote access installer from website (sos.splashtop.com). This greatly simplifies directions to clients on getting started with remote support sessions.
- Splashtop SOS is an "on-demand" (aka portable) application, which does not require permanent installation on the target workstation. This reduces its footprint on the target workstation and reassures clients that there is no permanent back-door into their systems.
- Splashtop (both SOS and Streamer) provide the same features as competing products from other vendors, but at a fraction of the price.
- Enable viewing/display of the cursor (mouse) movements on the target workstation when using Splashtop SOS.
March 05, 2024
Bar none Splashtop is hands down the best.
Splashtop is used for remote access from our other locations and when we travel on the road. This program is by far the best. We came from Teamviewer after multiple disconnections and much higher pricing. Since we switched we have not had not one disconnection or connection issue. And pricing is very fair.
- Always connects
- no disconnections
- Works for all my staff and from all locations
- Pricing is amazing
March 05, 2024
Very happy with Splashtop
Splashtop was rolled out to facilitate secure "in-office" work by remote staff. It's used by hybrid staff (almost the entire organization) on their at-home days. It allows for easy, multi-monitor access so that staff can remain equally productive regardless of location. It's more secure and easier to manage than the alternatives we looked into.
- Secure remote access
- Multi-monitor support
- Ease of deployment
- Remote access to audio (microphone and speakers) should be available in all plans.
- Sales support is slow to respond at times.
March 05, 2024
I love Splashtop!
I routinely access a remote site and I'm consistently able to do so using Splashtop. I have used other systems in the past, and the reliability and consistent quality of the Splashtop product stands out. I would recommend this application to anyone looking for remote access software.
- Reliability
- Speed
- Ease of use
- I don't see any need for improvement, it does everything I need to do.
We got Splashtop during the Covid shutdown in 2020 for working remotely. We've used it ever since and love it. I allows me to administer the network remotely and other employees can access their computers from home. We can't live without it now. It is also a great value.
- Works great on a desktop computer
- Works well on a mobile device
- Easy to use and secure.
March 05, 2024
Splashtop is a great solution at an affordable price
It's being used across the whole organization. I use it to troubleshoot pc issues, add/remove software, add/remove printers and other support related issues. It's a huge time saver for me.
- remotely access a computer that uses multiple monitors and choose which monitor to view or view all monitors at once
- ability to click and drag files from one computer to another, even if those computers are running different operating systems
- deploy using group policy or email
- ability to switch between LAN and WAN connectivity
- difficult to connect to a AD Microsoft Account versus local or domain user
March 05, 2024
one less thing to worry about
We use it to access law firm H-drives, etc. remotely
- It is very user friendly.
- It is much more erliable than logmein, which I had used for years.
- It is less expensive than logmein.
- maybe better notification of why no connection if in fact no connection is available, eg. notification that inet at office is down as cause of us not being able to access.
December 12, 2023
Splashtop for the low cost remote access solution.
I found Splashtop looking for a lower-cost way of accessing and controlling remotely deployed computers. Splashtop came out on top because of ease of use and cost. I use Splashtop almost every day. It has been a very cost-effective way to access and control remote locations. Since I discovered it, I have had several of our employees get on board and use it to aid in their jobs. Splashtop just works.
- When we hire new managers it allows remote training and on-boarding.
- Splashtop is easy to use and deploy to new computers and groups
- I had previously used log-me-in for remote access. Splashtop is much simpler to use and set up.
- Splashtop gives a lot of bang for the buck.
- Sometimes when adding a new computer it seems there are too many steps to add them.
- Most of my use is my accessing remote locations. The ability to simply add a remote computer would be desirable.
- Moving files are sometimes iffy. I have to be very careful to double-check that the file is correct on both ends.
November 26, 2023
The price is right and the features are great.
We use Splashtop as it is included with our RMM, Atera. We also have access to AnyDesk, but Splashtop is our primary remote support tool. Splashtop gives us reliable remote access to our endpoints so we can help our end users. We have users all over the county and we need to be able to quickly and easily support them.
- The overall connection quality seems to be very solid.
- The interface is easy to use, but also allows for customization.
- The ability to enable or disable the clipboard sync in either or both directions is a nice compliance feature.
- The multi-monitor support works, but is very weak compared to competitors like ScreenConnect in my opinion.
- The file transfer is slow to get started and has occasional failures in my experience.
- In my experience, Automatic re-connection after a disconnect doesn't always work. Sometimes you need to close and start a new connection I've found.