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Splashtop

Splashtop

Overview

What is Splashtop?

Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases.…

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Recent Reviews

Splashtop Review

10 out of 10
March 12, 2024
Incentivized
I'm a volunteer bookkeeper/treasurer for a small non profit organization located in [...], CT. Splashtop's remote access allows me to work …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 12 features
  • Screen sharing (37)
    9.3
    93%
  • Over-the-Internet remote session (42)
    9.3
    93%
  • File transfer (39)
    9.0
    90%
  • Multi-platform remote control (33)
    8.7
    87%

Reviewer Pros & Cons

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Pricing

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Splashtop Business Access Solo

$5.00

Cloud
per month per user, billed annually

Splashtop Business Access Pro

$8.25

Cloud
per month per user, billed annually

Splashtop Business Access Performance

$13.00

Cloud
per month per user, billed annually

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.splashtop.com/pricing?utm_s…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

7.8
Avg 8.2
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Product Details

What is Splashtop?

Splashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop states they have a secure, high-performing solution to fit specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant.


Splashtop Business Access is a remote desktop software solution for business professionals and teams, allowing them to work from wherever, using any device. Centrally manage users remote access.
Key features include: File transfer, remote print, access from any device, remote reboot and wake, multi-to-multi monitor viewing.


Splashtop SOS is a remote support software solution for IT, support teams, and help desks. Securely connect on-demand to your users’ computers and mobile devices with a simple session code or with unattended anytime access.
Key features include: Integration with PSA, custom branding, file transfer, share my desktop, chat, user management.


Splashtop Remote Support
is a remote support solution for IT and MSPs, designed to allow users to provide clients with remote access and remotely support clients’ computers.
Key features include: Flexible monthly subscription plans, unlimited technicians, unlimited concurrent sessions, unattended support.


Splashtop Enterprise
is a solution that enables organizations to allow employees' to remotely access their workstations, and provide their IT teams a solution to remotely support employees when they need it the most.
Key features include: Grouping capabilities and granular permissions, centralized management console, anytime/unattended support to computers, helpdesk support to employees, integrate on-demand remote access with ticketing and PSA systems.

Splashtop Features

Remote Administration Features

  • Supported: Screen sharing
  • Supported: File transfer
  • Supported: Instant message
  • Supported: Over-the-Internet remote session
  • Supported: Initiate remote control from mobile
  • Supported: Centralized management dashboard
  • Supported: Session record
  • Supported: Multi-platform remote control

Splashtop Screenshots

Screenshot of Splashtop Business Access - The solution enables users to connect with remote computersScreenshot of Splashtop Business Access - Managers can assign role-based access and define permissionsScreenshot of Splashtop SOS - Access with a 9-digit session codeScreenshot of Splashtop SOS - View current sessionsScreenshot of Splashtop Remote Support - Files can be transferred between local and remote computersScreenshot of Splashtop Remote Support -  Administrators can control remote capabilities

Splashtop Videos

Splashtop Business Access for individuals and small teams (Remote access)
Splashtop SOS for IT teams (Remote support)
Splashtop Enterprise for large organizations (Remote access and remote support)
Splashtop Remote Support for MSPs (Remote support)

Splashtop Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac, Chrome OS
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, German, Japanese, French, Portuguese, Italian, Chinese (Simplified)

Frequently Asked Questions

LogMeIn Rescue by GoTo, GoTo Resolve, and TeamViewer are common alternatives for Splashtop.

Reviewers rate Screen sharing and Over-the-Internet remote session highest, with a score of 9.3.

The most common users of Splashtop are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(672)

Attribute Ratings

Reviews

(1-25 of 460)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • I was a long-time LogMeIn user and when they increased their prices 10-fold I was happy to find Splashtop
  • Splashtop isn't interested in gouging their customers and they truly want to provide an excellent, affordable remote desktop solution
  • The subscription tiers above "Splashtop Business" are rather costly so I'm sticking with legacy "Splashtop Business" for the foreseeable future
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • We have a high turnover of our remote managers. With a little pre-planning and Splashtop access, it's pretty easy to tailor a remote computer to a new user in fairly short order.
  • The ability to remotely set up computers saves on shipping costs and speeds up the redeployment of our equipment.
  • Splashtop allows remote training of our managers with the ability to actually show them how to access and manipulate their data to what we are looking for in our reporting.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Splashtop has a substantial ROI I do not know what I would do without it.
  • Splashtop is a win win, NO travel time for my clients and no travel time for me so my support has a dramatic improvement with my Splashtop account.
  • My income would be substantially lower without Splashtop, just think if I had to drive 4 hour round trip to a client, the client would pay me travel time and I would not be able to support another client during that time
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It has made supporting remote workers seamless and easier if we did not have it.
  • Has saved a lot of time that would have been spent trying to get users to accurately describe their issue.
  • Easy enough to use that even someone who isn't super tech savvy can use if needs be.
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