Spoke Reviews

6 Ratings
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Score 8.5 out of 100

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Reviews (1-1 of 1)

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Anonymous | TrustRadius Reviewer
September 05, 2019

Spoke: Highly recommended for work request efficiency

Score 7 out of 10
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Verified User
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Support Rating

8
Any questions we've had were fielded in a very timely manner and their staff have been very helpful in our launch and ongoing inquiries. Internally, it has been very well received amongst staff and has increased efficiency, company wide.
Read this authenticated review

Feature Scorecard Summary

Organize and prioritize service tickets (4)
7.2
Expert directory (2)
8.4
Service restoration (1)
10
Self-service tools (3)
8.9
Subscription-based notifications (3)
8.6
ITSM collaboration and documentation (3)
8.3
ITSM reports and dashboards (2)
8.0
Configuration mangement (1)
9
Policy and contract enforcement (1)
9
Change requests repository (3)
8.9
Change calendar (2)
8.4
Service-level management (2)
8.0

About Spoke

Spoke, headquartered in San Francisco, offers their ticketing and request management app designed to support IT help desks, HR, or management with handling employee requests and assistance needs.

Spoke Technical Details

Operating Systems: Unspecified
Mobile Application:No